What 1,151 owners told NHTSA about the 2019 Ford F-250 Supercab

See attached document for complaint.

NHTSA ODI 11662057

The contact owns a 2019 Ford F-250. The contact stated that while driving at approximately 70 MPH, the vehicle lost motive power and stalled. The contact stated that there were no warning lights illuminated. The contact had the vehicle towed to a local dealer, where it was diagnosed and determined that the high-pressure diesel fuel pump had failed, and the entire fuel system and fuel pump needed to be replaced. The vehicle was repaired. The manufacturer was informed of the failure, and the contact was referred to the NHTSA Hotline to report the failure. The failure mileage was approximately 133,000.

NHTSA ODI 11660671

•I was driving the truck from Houston to Dallas. I got a warning on the dash of reduced power and the check engine light came on. •Safety was somewhat of a concern because of reduced power while on the highway. Being able to get to my destination was in question as was keeping up with traffic. •The dealer quickly diagnosed the issue as a a failure of the CP4 high pressure fuel pump. This is a known and widespread issue with this truck and engine. •Truck has been inspected by the dealership. •There was no warning until the failure itself.

NHTSA ODI 11659161

I have a 2019 Ford F250 with a 6.7 turbo diesel with the cp4 fuel pump which was recalled on the 2020-2024 models but they have used this same pump since 2011. with many many of them blowing up and causing 12-17,000.00 repairs and law suits against Ford Motor Company. This repair is costing me over 16,000.00 !!! they need to make the recall for all years that the cp4 pump is used.

NHTSA ODI 11651877

At 113,000 miles started going into limp mode because of CP4 fuel pump failure, causing vehicle not to run properly, shop states vehicle needs total fuel system replacement costing $11,000 on a low mileage diesel truck. Ford said it doesn’t fit into current recall, even though manufacturer date suggests it does! Also same CP4 pump issues like all the current problematic ones.

NHTSA ODI 11648753

My 2019 F250 Super Duty has severe shaking in the front end also known as the death wobble I read that Ford put out a release for any 2017 to 2019 under the customer satisfaction guarantee that my truck should be repaired but when I type in the VIN it does not say that I qualify for that repair even though I have the exact year and the exact problems associated with the recall can somebody explain to me why my truck is not covered for these fixes?

NHTSA ODI 11648539

The contact owns a 2019 Ford F-250. The contact stated that while driving approximately 45 MPH and after driving over a bump in the road, the vehicle experienced a "Death Wobble" causing the driver to lose control of the steering and crash into a garbage truck. During the crash, the front end of the vehicle was severely damaged but the air bag did not deploy. The driver sustained a head injury and later received medical treatment which revealed multiple strokes had occurred during the crash. A police report was taken at the scene and the vehicle was towed away. The cause of the failure was not determined. The local dealer and manufacturer were notified of the failure. The contact indicated that prior to the crash the steering arm had been replaced on three separate occasions. The failure mileage was 25,000.

NHTSA ODI 11648179

The contact owns a 2019 Ford F-250. The contact stated while driving 70 MPH over a bumpy road surface, the front end of the vehicle and the steering wheel started shuddering violently, causing the vehicle to veer to the right into the slow lane independently. The contact swerved and was able to pull over to the side of the road. The contact resumed driving at a slower speed. The vehicle was taken to the dealer, where it was diagnosed that the steering damper had failed, and the tie rods and ball joints were damaged due to the shuddering. The dealer informed the contact that Ford Campaign Number: 20N04 only covered the steering linkage damper replacement. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 11,137.

NHTSA ODI 11647342

The contact owns a 2019 Ford F-250. The contact stated while driving 55 MPH, the vehicle inadvertently lost motive power, prompting the contact to coast over to the shoulder. The vehicle failed to restart. That contact stated an unknown message was displayed. The vehicle was towed to the dealer, who diagnosed that metal shavings were circulating throughout the fuel system. The dealer informed the contact that the fuel system needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and the contact was provided with the Manufacturer Recall Number: 24S78 – NHTSA Campaign Number: 24V957000 (Fuel System, Diesel). The manufacturer referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 50,000.

NHTSA ODI 11645535

Since the vehicle was purchased. It has experienced three incidences of the death wobble, which the vehicle was brought in for repairs, all under about 53,000 miles. First incident, the steering damper was replaced, second time just about all the front end was replaced at BOD ford in Lee Summit MO, and the third they said that they could duplicate and everything is tight, so they can't do anything (unique ford golfstown NH). I pull a travel trailer and this isn't safe. I experienced the death wobble even though they couldn't duplicate it. So, I'm seeking out another mechanic to assess. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11645365

Death Wobble At 70 MPH When Driving Over Rumble Strip In The Middle Of The Road. Slowed Down To Almost 15 MPH To Stop The Excessive Violent Shaking.

NHTSA ODI 11644363

CP4 failure- whole fuel system replacement

NHTSA ODI 11643321

Failure of the track bar bushings, failure of tie rod ends and failure of steering linkage dampers. This results in “death wobble” while driving at random speeds and contacting abnormal road surfaces. This results in the vehicle violently shaking and can lead to serious injury or death.

NHTSA ODI 11642832

After receiving a repair for the failure of track bar bushing, steering linkage dampers and tie rod ends from the ford dealership, death wobble continues in my vehicle. This results in an almost $2000 fix. The vehicle violently shakes and could lead to serious injury or death.

NHTSA ODI 11642834

The contact owned a 2019 Ford F-250. The contact stated while driving at approximately 55 MPH, there was smoke coming from the engine compartment. The contact pulled to the side of the road, exited the vehicle, and discovered that the engine compartment was on fire; the vehicle was unoccupied during the fire. No warning lights were illuminated. Prior to the failure the "Losing Power" message was displayed on the instrument panel. A fire department report was not filed. A police department report was not filed. No injuries were sustained. The contact used water bottles to extinguish the fire. The vehicle was towed to a dealer where it was diagnosed that the vehicle was totaled. The manufacturer was notified of the failure. The failure mileage was approximately 51,000. 

NHTSA ODI 11642357

The fuel line has broken twice now, causing the truck to stall while in motion on the interstate and spill fuel everywhere I know several other 2019 F250 owners, one of which their truck has caught on fire from the same thing Also, when the truck tow truck driver picked me up, they see said yes, we see this all the time Also, Ford has data on this, but has it under a confidentiality agreement and will not release it

NHTSA ODI 11641565

The contact owns a 2019 Ford F-250. The contact stated that while driving on the highway at various speeds, the message (Reduced Power) was displayed, the vehicle decelerated to 50 MPH and the check engine warning light remained illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was informed that the fuel system was faulty and needed to be replaced. The vehicle was not repaired. The contact referenced NHTSA Campaign Number: 24V957000 (FUEL SYSTEM, DIESEL) as the probable cause for the failure. The manufacturer was not made aware of the failure. The approximate failure mileage was 170,000.

NHTSA ODI 11641382

The contact owns a 2019 Ford F-250. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power, prompting the contact to pull over to the shoulder and turn off the vehicle, and the vehicle failed to restart. The contact performed a visual inspection of the engine compartment but did not find a failure. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic, who diagnosed a failure with the Cam-Driven High-Pressure Fuel Pump (CP4), observing that metal shavings had been circulated throughout the fuel system and the engine, resulting in damages to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The vehicle was then towed to the dealer, who confirmed the diagnostic result. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Action Number: PE24014 (Fuel System, Diesel, Fuel System, Other). The manufacturer was notified of the failure, and a case was opened. The failure mileage was 175,000.

NHTSA ODI 11641131

The 2017-2019 F250 equipped with the 6.7l Powerstroke diesel engine has the same CP4 high pressure fuel pump that is the subject matter of the recall for the 2020-2022 F250 with the same engine. I would like to see what the chances are to get the recall added to the aforementioned year range. I have a 2019 model and worry every time I take it on the highway. I should not be concerned with a well maintained $40,000 vehicle.

NHTSA ODI 11640367

I was driving on a 1200 mile trip with my 39ft camper. I came off an overpass bridge and my truck felt like both front tires had popped. My steering wheel was bouncing like crazy and luckily I was able to get the vehicle to a stop and off the road. My 2 children and fiancé were also in the car and were lucky not to be killed. After stopping I looked over the truck and trailer and saw nothing wrong. We started to look up the death wobble on this model and it appears many people have also reported it. This truck only has 44k miles on it. I reported it to ford and they have made it clear that they will not be doing anything, other than allowing my extended service plan to replace the same parts if they find an issue. After talking with ford, I was driving my truck again without the trailer and the same thing happened. Luckily I was able to gain control of the truck again. The first instance I was going approximately 70 mph and the second I was around 60 mph. I am now afraid to drive this vehicle with my family and unfortunately I’m still 1000 miles from home.

NHTSA ODI 11639644

The contact owns a 2019 Ford F-250. The contact stated while driving 35 MPH, the vehicle lost power. The contact stated that the vehicle slowly coasted to the right side of the road and stopped independently. A dealer was contacted. The vehicle was towed to the dealer to be diagnosed and the contact was informed that there were metal shavings inside the fuel pump and fuel injector. The contact was informed that the fuel system needed to be replaced. The vehicle was not repaired. The contact had the vehicle towed back to the place of employment. The manufacturer was not notified of the failure. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The approximate failure mileage was 151,537.

NHTSA ODI 11639201

On [XXX] I was driving to North Carolina pulling a 43 foot fifth wheel camper when I hit a bump driving at 65 MPH when I hit a bump and experienced the notorious Ford Death Wobble. The whole truck & steering started to shake violently I had to almost come to complete stop on interstate to get truck to stop shaking & to get truck under control I do know in fact that Ford has had issues with this problem & I am concerned why Ford has not recalled their trucks for this problem. My wife also drives this truck pulling the same camper. I am concerned this will happen again when she is driving. This problem almost caused a wreck from traffic behind me having to stop suddenly. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11637937

The contact owns a 2019 Ford F-250. The contact stated that while driving approximately 45 to 50 MPH, the vehicle lost motive power and the check engine warning light illuminated. The contact was able to pull over to the side of the road. The vehicle failed to restart and was towed to a dealer. The vehicle was diagnosed and determined that the high-pressure fuel pump had failed, and there were metal shavings inside the fuel system. The dealer determined that the fuel system needed to be replaced. The vehicle was not repaired due to the cost and was towed back to the residence and was not been driven since. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was approximately 125,000.

NHTSA ODI 11637736

The contact owns a 2019 Ford F-250. The contact stated that while driving at approximately 65 MPH, the check engine warning light illuminated, and the vehicle began to lose automotive power before the vehicle stalled. The vehicle was later towed to the local mechanic who diagnosed that the fuel pump was faulty and needed to be replaced. The vehicle was repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 160,000.

NHTSA ODI 11633591

The contact owns a 2019 Ford F-250. The contact stated while driving 35 MPH, the vehicle lost motive power temporarily and made an abnormal sound. The contact stated that the vehicle then stalled. There was no warning light illuminated. The contact was able to pull over to the side of the road. The vehicle failed to restart and was towed to Outlaws & Outsiders Diesel, where it was diagnosed and determined that the high-pressure fuel pump had failed, and there were metal shavings inside the fuel system. The mechanic determined that the fuel system needed to be replaced. The vehicle was then towed to the dealer, where the same assessment was made. The vehicle was not repaired due to the cost and was towed to the residence. The contact related the failure to NHTSA Action Number: PE24014 (Fuel System, Diesel, Fuel System, Other). The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 177,000.

NHTSA ODI 11633635