What 1,151 owners told NHTSA about the 2019 Ford F-250 Supercab

The back window shattered after turning on the rear window defroster. This put back seat occupants in harm. It impaired my vision. There were no warnings to this failure. My insurance company has been notified. Independent auto repair & glass repair shops have inspected the damage. Window must be replaced.

NHTSA ODI 11707740

The black plastic "roof rails" on the roof of my truck began cracking several months ago - I reported this to the dealership and just got excuses. I showed this to my dealership again on Friday and they said they would look into it. Today while driving the truck the entire roof rail came off and flew into traffic on the highway.. luckily no one hit it or did it cause a crash, etc. However when I did look this issue up on the internet it seems Ford already has an active recall for this type of problem on another model car, however google searching the issue with my truck I found hundreds of complaints on different bulleting boards, and the other problem is apparently Ford is not covering the replacement of this part, and the only way to replace it is to remove the rear window (which has also resulted in MANY shattered windows) Ford did a recall for a similar issue with the Ford Explorer - The Ford reference number for this recall is 21S22. I fell this is an issue that should be addressed and how Ford plans to fix this as I even purchased an extended "platinum warranty" from Ford on this vehicle - - yet now they are refusing to do anything I dont have to pay hundreds of dollars to fix or risk shattering my windows.

NHTSA ODI 11610950

The contact owns a 2019 Ford F-250. The contact stated that while driving approximately 15 MPH, the rear sliding glass window suddenly fell from the window frame and made contact with the granddaughter who was in a booster seat positioned in the middle of the rear seat. During the incident, the granddaughter sustained a head contusion that did not require medical attention. The cause of the failure was not determined. The vehicle was not yet repaired. The local dealer and manufacturer were notified of the failure. The failure mileage was 55,000.

NHTSA ODI 11493751

The tail gate of my F250 drops inadvertently. It dropped while I was hauling a trailer and was severely damaged. Ford is repairing this damage and has replace the latch and wiring harness to prevent it from happening again however 1 day after the recall repairs were completed, the tail came down on its own yet again. The fix did not work. I notified the dealership and they said they would notify Ford.

NHTSA ODI 11482986

When I left work my tailgate was closed and had not been opened for several days. When I got home, my tailgate was open and all my tools had fallen out of the truck. My truck was serviced 2 years ago for this type of issue. The repair needed to be done twice as the first time my tailgate would no longer open at all.

NHTSA ODI 11451259

My tailgate has opened on its own twice in the last few weeks. Once while parked and locked in a parking lot. The second time I was driving while pulling a trailer and the tailgate bounced on the trailer jack for over an hour.

NHTSA ODI 11447063

The contact owns a 2019 Ford F-250. The contact stated that after he had parked his vehicle at a campsite, he had noticed that the heat shield was hanging off his vehicle. The contact then called the dealer and made an appointment to have the heat shield replaced. The contact was also informed that the heat shield had rubbed against the driveshaft which resulted in minor damage; however, the dealer determined that the vehicle was safe to be driven. The manufacturer had yet to be notified of the failure. The vehicle had been repaired. Recently, the contact discovered a recall for 2021 Ford F-150 vehicles which he linked to the failure; NHTSA Campaign Number: 21V986000 (Power Train, Structure) however, neither the VIN nor the Year/Make/Model were included. The failure mileage was 16,566.

NHTSA ODI 11444723

Tailgate has opened over 30 times while driving. Recall 19s48 was preformed but problem persists. Dealer has attemped to repair 7 times. Tailgate opened on freeway leaving dealership 5 minutes after tailgate recall rewiring service. A computer memory box was installed until tailgate opened again then dash mounted tailgate switch was replaced twice. Tailgate has been damaged and repaired by dealer when opened at highway speeds while towing and contacted my trailer turning to get off the road. Very unsafe condition since truck is used primarily for towing. When tailgate drops down on highway I cannot turn vehicle of will damage tailgate and/or trailer. This forces me to pull over in emergency lane and close tailgate while vehicles drive by at speed. Ford customer care number was called and refered me to another dealer to attempt repair, but that dealer wants to charge me to diagnose problem. Ford motor company will not help in fixing this problem. Consumers need a class action lawsuit or something that will get FMC to honor recall commitment. FMC is not supporting local dealers attempt to fix problem and is making is making consumers pay the price.

NHTSA ODI 11421057

I had the recall for the unintended tailgate opening fixed at the dealer in July of 2020. However on multiple occasions I noticed the the tailgate would open unintentionally. I thought it was my key fob in my pocket getting activated , but soon dismissed that theory. The tailgate would sometimes open when I am shifting from Park to Drive. Several times it would open when I release the E brake. I have contacted the dealer, but all they can offer is " we'll take a look at it"

NHTSA ODI 11418068

WHILE DRIVING AT 70MPH ON I-565 IN HUNTSVILLE, AL, THE VEHICLE SUDDENLY BEGAN TO SHAKE VIOLENTLY AFTER DRIVING OVER A ROUGH SPOT IN THE HIGHWAY. STEERING WHEEL WAS SHAKING AND VEHICLE WAS SHAKING. I WAS ABLE TO STOP THE VEHICLE, AND THE SHAKING STOPPED AND DID NOT REOCCUR.

NHTSA ODI 11406289

UNATTENDED TAILGATE. TAIL GATE OPENS ON ITS OWN AFTER SAFETY RECALL WAS PREFORMED. DEALER CAN'T REPRODUCE ISSUE. TAIL GATE OPENS RANDOMLY. MY TAIL GATE IS DAMAGED. FORD REFUSING TO SOLVE ISSUE. I READ AN ARTICLE ABOUT YOUR AGENCY HAVING SAME COMPLAINTS AFTER RECALL WAS PERFORMED. IT SEEMS TO HAPPEN RIGHT WHEN I START THE TRUCK AND PUT INTO DRIVE OR REVERSE.

NHTSA ODI 11405028

I AM ON MY SECOND HOOD. THE FACTORY HOOD STARTED FAILING AT THE LATCH. THE HOOD BEGINS TO CRACK OUT AROUND THE LOOP THAT LOCKS INTO THE LATCH. IT CAME APART STRUCTURE WISE AND I HAD IT REPLACED. NO RECALLS WERE FOUND IN ANY SYSTEM. THIS ISN'T THE ONLY TRUCK IN OUR FLEET THAT HAS DONE THIS. WE'VE HAD TWO OTHERS. NOW, AFTER A RECENT REPLACEMENT, HERE I AM AGAIN WITH THE SAME PROBLEM. HOOD IS CRACKING OUT AGAIN, AROUND THE HOOP AND IT FLIES UP AND 'DANCES' IN THE WIND AND ESPECIALLY PASSING SEMI TRUCKS. THIS HAS TO BE A RECALL AND I CANNOT BE THE ONLY ONE WITH THIS TROUBLE. HOOD FEELS AS IF IT WILL BREAK AWAY AND END UP ON THE WIND SCREEN. PICTURE BELOW IS OF THE ORIGINAL FACTORY HOOD.

NHTSA ODI 11404371

WAS DRIVING DOWN THE HIGHWAY , TAILGATE OPENED ON ITS OWN AND TAILGATE FELL OFF

NHTSA ODI 11395893

UNINTENDED TAILGATE OPENINGS ; GOING DOWN THE ROAD AT ABOUT 60 MILES PER HOUR THE TAILGATE CAME OPEN AND LOST SOME CARGO . THE VEHICLES BEHIND MINE HAD TO CHANGE LANES AS WELL AS GO OFF THE ROAD IN ORDER TO AVOID A COLLISION .THIS HAS HAPPENED OVER 11 TIMES . THREE TIMES THE VEHICLE WAS NOT MOVING , ALL OTHER TIMES THE VEHICLE WAS MOVING. FORD HAS TRIED TO TO REPAIR THE VEHICLE WITH NO SUCCESS . THIS VEHICLE HAS BEEN OUT OF SERVICE OVER 70 DAYS SINCE NEW . THE ENTIRE WIRING HARNESS HAS BEEN REPLACED , FORD PUT IN THE IDENTICAL HARNESS WITH NO NEW IMPROVEMENTS . THE PROBLEM STILL EXISTS . FORD ALSO CLAIMS THEY DON'T HAVE ANY PROBLEMS WITH UNINTENDED TAILGATE OPENINGS .THIS A SERIOUS SAFETY HAZARD . THE VEHICLE WAS ON A MAJOR HIGHWAY WHEN THIS EVENT OCCURED .

NHTSA ODI 11374295

TRUCK TAILGATE OPENS RANDOMLY. THIS WAS A PROBLEM ON OVER 20 OCCASIONS BEFORE THE FORD SUPERDUTY TAILGATE RECALL WAS IMPLEMENTED. HOWEVER, SINCE THE RECALL FIX WAS IMPLEMENTED ON MY TRUCK IN MARCH 2020, THE TAILGATE HAS OPENED ON IT'S OWN AT LEAST 6 MORE TIMES! USUALLY I DISCOVER THE TAILGATE HAS OPENED UPON REACHING A DESTINATION, BUT OF THE SEVERAL TIMES IT HAS OPENED AND I'VE HEARD THE THUNK, IT SEEMS TO OCCUR WHEN THE TRUCK IS AT REST AND I HAVE JUST SHIFTED THE TRANSMISSION FROM PARK TO DRIVE, DRIVE TO REVERSE, REVERSE TO DRIVE, ETC. MOST RECENTLY ON 10/26/2020.

NHTSA ODI 11372546

EMPLOYEE WAS UTILIZING SIDE STEP TO OBTAIN AN ITEM FROM THE TOOLBOX WHEN THE PLASTIC PORTION OF THE STEP BROKE AWAY, CAUSING THE EMPLOYEE TO LOSE BALANCE AND FALL TO THE GROUND. THE VEHICLE WAS STATIONARY.

NHTSA ODI 11339661

THIS IS A NEW 2019 FORD 250 SUPER DUTY TRUCK. IN FEBRUARY 2019 TRAVELING AT ABOUT 75 MPH( ON A MAJOR HIGHWAY) & I HIT A GROOVE AND MY FRONT END WENT IN TO A HORRIBLE HEAVY HEAD SHAKE.IT WAS NOT THE FIRST TIME BUT THIS WAS THE WORST BY FAR. IN DALLAS TRAFFIC SURROUNDED ON ALL SIDES. THE ONLY WAY TO STOP THIS HEAD SHAKE IS BY HITTING THE BRAKES HARD. TO DO THAT ON A MAJOR HIGHWAY WITH TRAFFIC ON ALL SIDES IS HORRIFYING. TOOK IT TO NORTH CENTRAL FORD AND THERE IS A DAMPER RECALL (AMONG OTHERS). THEY REPLACED THE DAMPER. THESE DAMPERS ARE NOT MUCH BIGGER THAN A GOLF CLUB. ARE NOT MADE OR RATED TO SUPPORT A TRUCK WITH OVER A 10,000 LB WEIGHT LIMIT. NOW HERE WE ARE IN JULY AND ITS BACK IN THE SHOP. SINCE MARCH THERE HAS BEEN 2/3 MORE UPGRADES TO THIS DAMPER. BECAUSE OF THE STRONG HEAD SHAKE? IT RUINED OTHER THINGS CONNECTED TO DAMPER (DRAG LINK/BUSHING). EVEN WITH THIS NEW UPGRADED DAMPER THEY EXPECT IT'LL BE BACK IN. THEY OFFER A AFTER MARKET " DUAL-DAMPER" (700$) THAT SHOULD CORRECT THE PROBLEM. THIS IS A NEW TRUCK AND IT SHOULD COME WITH SUPER DUTY PARTS!!! SOMEONE IS GOING TO HURT THEMSELVES AND OR OTHERS BECAUSE OF NEGLIGENCE. TRUCK SHOULD BE OUT OF SHOP TOMORROW, I CALLED CORPORATE TO TRY AND GET THE DUAL DAMPER APPROVED AND I AM ON HOLD. SO AS IT STANDS THIS WILL BE THE 3RD DAMPER THAT HAS BEEN REPLACED SINCE GETTING IT IN OCTOBER 2019.

NHTSA ODI 11337857

TAILGATE OPENED ON ITS OWN CAUSING DAMAGE TO TAILGATE WHILE BACKING TRAILER. THIS HAPPENED DURING COLD WEATHER DOWN TO 5 DEGREES ON HUNTING TRIP AND HAPPENED SEVERAL TIMES. HAS NOT HAPPENED SINCE IN WARMER WEATHER. WONDERING IF IT COULD BE FROZEN LATCH ?

NHTSA ODI 11282682

WHILE DRIVING THROUGH THE ROCKY MOUNTAINS ON I-70 AT 60 MPH, A 1000 POUND BOULDER FELL OFF THE MOUNTAIN AND HIT MY TRUCK AT HIGH SPEED ON THE DRIVER'S FRONT WHEEL. THE AIR BAGS DID NOT DEPLOY.

NHTSA ODI 11196778

TAILGATE LATCH GETS STUCK AND ALSO DROPS WHILE DRIVING AND TURNING. THE TAILGATE DROPPED INVOLUNTARILY WHEN I WAS HAULING MY HORSE TRAILER AND DAMAGED BOTH MY TRUCK TAILGATE AND MY TRAILER JACK. I HAD TO CLOSE THE TAILGATE AGAIN TO GET MY HORSES OFF THE ROAD AND NOW THE TAILGATE IS STUCK AND I CANNOT UNHITCH MY TRAILER.

NHTSA ODI 11180864