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What 92 owners told NHTSA about the 2019 Dodge Journey

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (92)Crash / fire / injury (6)Electrical system (20)Backup camera & sensors (18)Engine (9)Airbags (8)Lights (8)Brakes (6)Transmission & drivetrain (6)Seat belts (5)Seats (4)Visibility & wipers (4)

4 of 92 complaints match · Visibility & wipers · clear filters

May 30, 2026Electrical systemLightsVisibility & wipers

Horn and all dasbboard controls quit working on my steering wheel. Rear wiper comes on by itself when the vehicle is put in reverse but the toggle no longer works to activate the rear wiper. The washer fluid will work with the toggle switch, but the wiper still does not come on. Reverse lights quit working.

NHTSA ODI 11741059

Jan 16, 2026Electrical systemVisibility & wipers

I purchased my 2019 dodge journey in 2022 and about two months maybe after purchasing it, my backup camera went out. At first, it came in and out- only working occasionally. But then it completely stopped and hasn’t worked since. There’s a line through the image where the camera use to show up in the mirror. I understand some 2019 dodge journeys has recalls for this, but not my VIN. So I wanted to report that this one also has the same issue.

NHTSA ODI 11711519

Aug 10, 2025Visibility & wipers

Rear wiper works only in reverse, fuse was replaced and the problem still continues.

NHTSA ODI 11679700

Dec 4, 2024Visibility & wipers

Windshield is coated with a plastic to prevent rock chips. The wipers have grooved the plastic. If the sun is shining and we were to try to clean the windshield it would be very hard to see the road. Seems like a manufacturing defect.

NHTSA ODI 11628792

Working with the data? Download all 92 complaints as CSV · fetched from NHTSA July 20, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2019 Dodge Journey verdict →