Home · 2019 Dodge Journey · Complaints
What 92 owners told NHTSA about the 2019 Dodge Journey
These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.
4 of 92 complaints match · Seats · clear filters
Oct 17, 2025AirbagsSeat beltsSeats
The cover for the seat belt and airbag on the front passenger seat have become disconnected without any incident causing such. Possibly not allowing the seat belt or airbag to function properly. Also the airbag sensor & seatbelt sensor for this seat stopped working at the same time the cover became un attached to the frame. It makes the seatbelt very hard to use and not sure it would function properly in a wreck not so I think the airbag would be able to deploy properly as the sensor is also not working. I was told this was not covered under my warranty.
NHTSA ODI 11694123
Apr 22, 2023Seats
Passenger head rest popped open with great force barely missing my head as I was getting into my seat. Now i fear it is a matter of time till the driver head rest pops open. May cause great damage to other drivers if it happens while driving.
NHTSA ODI 11518454
Feb 3, 2022Seats
Seat wont close in back seat second row wont close at all it broken itself
NHTSA ODI 11450312
Feb 3, 2022Seats
All seat have side power move for open and close in second row and front row press down n up area plastic area holder it broke all of 4 of them seat broken for no reason
NHTSA ODI 11450313
Working with the data? Download all 92 complaints as CSV · fetched from NHTSA July 20, 2026
How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your
pre-purchase inspection list. Back to the
full 2019 Dodge Journey verdict →