Home · 2019 Dodge Journey · Complaints
These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.
5 of 92 complaints match · Seat belts · clear filters
Passenger seatbelt sensor stopped working then while later the cover broke off of the frame with no cause. Not allowing the seatbelt or airbags to work properly. According to Mopar it was not covered under warranty. I have seen multiple Dodge Journeys with this same issue. It’s obviously a safety defect that needs addressed. They won’t address it until someone is seriously hurt or killed because of their manufacturing error. That’s wild!
NHTSA ODI 11736336
The cover for the seat belt and airbag on the front passenger seat have become disconnected without any incident causing such. Possibly not allowing the seat belt or airbag to function properly. Also the airbag sensor & seatbelt sensor for this seat stopped working at the same time the cover became un attached to the frame. It makes the seatbelt very hard to use and not sure it would function properly in a wreck not so I think the airbag would be able to deploy properly as the sensor is also not working. I was told this was not covered under my warranty.
NHTSA ODI 11694123
A few years ago the passenger seatbelt beeper stopped working. Unsure if air bags will deploy in a crash or not since the seat isn't detecting a person. Mentioned to dealership and told it would be a costly repair to check all the wiring.
NHTSA ODI 11690553
Seat belt beeper stoped working. Seat belt gets stuck out. Now cut the seat belt holder thing. Does not protect. Does not lock does not hold back
NHTSA ODI 11621136
I WAS TRAVELING ON A VERY BUSY HIGHWAY GOING 50 MILES AN HOUR. I NOTICED A LOT OF CONGESTION AHEAD SO I HAD TO LEAN OVER BECAUSE THE CAR HAS BAD BLIND SITES DUE TO HEADRESTS ON ALL SEATS. WHEN I TURNED BACK THERE WERE MANY CARS STOPPED DEAD IN FRONT OF ME. I SLAMMED ON THE BRAKES BUT DIDN'T EVEN SLOW DOWN. I REAR ENDED THE CAR IN FRONT OF ME. MY AIR BAG DID NOT DEPLOY NOR DID MY SEAT BELT EVEN TIGHTEN. MY ENTIRE BODY ESPECIALLY ON THE RIGHT SIDE SLAMMED THE STEERING WHEEL. MY KNEE SLAMMED THE COLUMN OR SOMETHING UNDERNEATH THE STEERING COLUMN. I HAVE A PERMANENT MARK. I HAD A SMALL PUNCTURED LUNG ON THE RIGHT SIDE AND MY RIGHT SHOULDER AND ARM WERE INJURED WHICH HAS NOW TURNED INTO RSD. EXTREMELY PAINFUL . I HAD CHRYSLER TEST IT BUT WILL ONLY SEND ME AN EMAIL SAYING NO PROBLEMS. NO REPORT. JUST AN EMAIL SAYING EXACTLY THAT.*DT*DT*JB*JB
NHTSA ODI 11383972
Working with the data? Download all 92 complaints as CSV · fetched from NHTSA July 20, 2026