What 69 owners told NHTSA about the 2018 Toyota Sienna

Driver side automatic sliding door won’t stay open , upon opening and reach all the way , it will quickly close. My child safety is a big concern.

NHTSA ODI 11431309

The front passenger side bumper snap(s) comes undone, by air flow, as vehicle travels down the road - this causes further tearing of the supporting plastic frame. Local Toyota dealership says this initially was caused by a driver of the vehicle hitting a concrete curb. Note: Bottom of the bumper is only 8 inches from ground surface. The safety issue is: the bumper and its supporting plastic frame will eventually break and fall off vehicle while in transport. I have witnessed this several times on other vehicles (especially on Toyota's). Dealer compounds problem by saying entire bumper has to be replaced at high cost to customer. Customer delays repair (as I have). This causes further damage to the supporting plastic frame. I have gone from one snap to several snaps in duration. I sent Corporate Toyota a complaint - Essentially, they said they would not do anything .

NHTSA ODI 11423342

The contact owned a 2018 Toyota Sienna. The contact stated while driving at 74 mph, a deer ran across the freeway, and as a result, the contact crashed into the deer. The air bags failed to deploy. A police report was filed. The contact sustained a sore shoulder but did not require medical treatment. The was not drivable and was towed back to their home address. The vehicle was not diagnosed or repaired. A dealer was contacted and informed the contact that they would run tests on the air bag once the vehicle was fixed. The manufacturer had not been informed of the failure. The failure mileage was 60,000. The VIN was unavailable.

NHTSA ODI 11423063

When turning left in a busy intersection, our van was struck by another vehicle on the front passenger corner of the car. The strike occurred with my van going about 10 mph, the other car going about 45 mph. All of the airbags deployed. When the airbags deployed, the coverings on the lights came off and the small lightbulb and silver casing projected out, scratching my son's arm. Nothing in the vehicle should break or become a projectile when the airbags deploy. I am not certain on the last few questions.

NHTSA ODI 11419945

TL* THE CONTACT OWNS A 2018 TOYOTA SIENNA. THE CONTACT STATED WHILE DRIVING 70 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE FAILED TO RESPOND. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER HANLEES DAVIS TOYOTA (4202 CHILES RD, DAVIS, CA 95616, (530)753-3352) HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE). THE RECALL REPAIR WAS SATISFIED AT MAITA TOYOTA OF SACRAMENTO (2500 AUBURN BLVD, SACRAMENTO, CA 95821, (916)481-0855) HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 52,350. THE VIN WAS INVALID.

NHTSA ODI 11404436

APPEARS ALL THE TIME THE TIRE PRESSURE WARNING LIGHT .

NHTSA ODI 11403837

WE RECEIVED A SAFETY RECALL NOTICE FROM TOYOTA FOR A DEFECTIVE LOW-PRESSURE FUEL PUMP ON OUR 2018 TOYOTA SIENNA. BUT THE DEALERSHIP, FOWLER TOYOTA OF TULSA, WOULD NOT REPLACE THE RECALLED PART FREE OF CHARGE BECAUSE OF THE VEHICLE BEING CONVERTED BY A NON-AUTHORIZED MOBILITY CONVERSION COMPANY. SO FAR THE VAN HAS NOT MALFUNCTIONED BUT FEEL LIKE THE RECALLED PART SHOULD BE REPLACED. CONSUMER CONTACTED THE MANUFACTURER BUT HAS NOT RECEIVED A RESPONSE. OUR COMPANY, BRIGHTER DAY, INC., PURCHASED THE VAN FROM AFFORDABLE MOBILITY SOLUTIONS AND IT WAS CONVERTED FOR WHEELCHAIR ACCESSIBILITY BY ASSISTED TRANSPORTATION SYSTEMS. I CALLED & SENT AN EMAIL TO ATS BUT HAVEN'T RECEIVED ANY RESPONSE. PLEASE RESPOND AT YOUR EARLIEST CONVENIENCE. THANK YOU, [XXX] ~ FLEET MANAGER BRIGHTER DAY, INC. [XXX]*DT INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA ODI 11400164

I HAD TORQUE CONVERTER CLUTCH PRESSURE CONTROL SOLENOID CONTROL CIRCUIT AND WHEN I RICH 85 SPEED THE CAR CHECK AND MY FRIEND HAVE THE SAME CAR SAM MODEL HE HAD THE SAME ISSUE

NHTSA ODI 11398235

MOBILITY WORKS SOLD ME A CAR,THAT HAD A RECALL,DESIGNED FOR SPECIAL NEEDS,THEY KNEW AVOUT IT PLUS THE RAMP WASNT WORKING PROPERLY,MADE ME PAY FOR AN EXPENSIVE WARRANTY THAT DOESNT COVER THE PROBLEM THAT ALREADY HAS,THEY ARE BLAMING ME FOR MISUSE I GOT IT 4 MONTHS AGO MY SON DOESNT WEIGHT MORE THAN 100 POUNDS

NHTSA ODI 11391084

POWER DOOR CABLE BROKE,DOOR DOES NOT OPEN

NHTSA ODI 11372307

ORIGINAL TIRES AT 17K, MY 2018 SIENNA IS SHOWING EXCESSIVE WEAR ON THE OUTSIDE OF THE FRONT TIRES. ALIGNMENT CHECKED, IT IS FINE.

NHTSA ODI 11364602

LIGHT, MODERATE TO TOO MUCH VIBRATION ON THE FRONT BRAKE WHEN DRIVING DOWNHILL. I WAS DRIVING DOWNHILL AND I FELT MODERATE VIBRATION ON THE FRONT BRAKE. I WAS SO SCARED THAT I HAVE TO RELEASE THE BRAKE HOPING TO STOP THE VIBRATION. ON THE WAY BACK HOME, I HAVE TO DRIVE ANOTHER DOWNHILL AND THIS TIME, I FELT TOO MUCH VIBRATION ON THE FRONT BRAKE WHEN I APPLIED THE BRAKE. THE VIBRATION WAS TOO MUCH THAT EVEN THE HOOD, I FEEL LIKE IT STARTS VIBRATING AS WELL. WHEN DRIVING FLAT, THE VIBRATION WILL FADE AWAY OR THERE IS NO VIBRATION AT ALL.

NHTSA ODI 11349681

TL* THE CONTACT OWNS A 2018 TOYOTA SIENNA. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE AND EXITING THE DRIVEWAY, THE VEHICLE SURGED FORWARD WHILE IDLE, WITH AN UNKNOWN WARNING LIGHT ILLUMINATED. THE CONTACT THEN RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. NORTH BAKERSFIELD TOYOTA (19651 INDUSTRY PKWY DR, BAKERSFIELD, CA 93308, (661) 615-1100) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 2,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI 11331745

TL* THE CONTACT OWNS A 2018 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE MASTER WARNING LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. AN UNKNOWN DEALER WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT WAS INFORMED THAT THE VIN WAS INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 20V012000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE FAILURE LISTED IN THE RECALL. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. THE FAILURE MILEAGE WAS 56,000. *BF CONSUMER STATED DEALER FIXED THE PROBLEM BY REPLACING THE TANK FUEL PUMP.*JB

NHTSA ODI 11331502

THERE IS A RECALL NOTICE ON MY VAN AND TOYOTA HAS NO SOLUTION FOR IT AS OF YET AND IT IS CAUSING ME TO BE UNABLE TO RENEW MY REGISTRATION ONLINE AND I WILL NOW HAVE TO PAY A LATE FEE. *TR

NHTSA ODI 11327691

UNINTENDED ACCELERATION WHILE REVERSING VEHICLE. VAN WENT FULL THROTTLE AND SPED UP IN REVERSE WHILE BACKING UP FROM MY DRIVE WAY AT HOME. *TR

NHTSA ODI 11327435

TL* THE CONTACT OWNS A 2018 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI 11327232

THE VEHICLE HAS BEEN WEARING TIRES DOWN UNEVENLY TO THE POINT STEEL BRAID BECOMES EXPOSED. IT HAS HAD 3 SETS OF TIRES IN LESS THAN 2 YEARS. IT HAS BEEN ALIGNED TWICE. THE REAR WHEELS ARE NOT WITHIN SPECS AND ARE FIXED AND IN ADJUSTABLE. TOYOTA HAS REFUSED TO LOOK INTO THE PROBLEM ANY FURTHER AND HAS STATED THAT IT MIGHT BE HOW THE VAN RIDES. HAVING THE ALIGNMENT OFF CAUSES THE TIRES TO WEAR DOWN TO AN UNSAFE LEVEL AND IT AFFECTS VEHICLE HANDLING AND PERFORMANCE. *TR

NHTSA ODI 11326548

I AM UNABLE TO PAY MY RENEWAL REGISTRATION FEE BECAUSE THERE IS NO AVAILABLE REMEDY FOR THE RECALL ON MY VEHICLE YET. I AM NOT SURE WHAT TO DO AT THE MOMENT. THE DMV TOLD ME TO CONTACT MY DEALER. BUT MY DEALER RESPONDED BY STATING THAT THERE IS NO REMEDY TO FIX THE VEHICLE YET. THE DEALER SAID THAT I SHOULD NOTIFY THE DMV SO THAT THEY COULD INVESTIGATE FURTHER AND ALLOW ME TO PAY MY DUES. THIS CURRENT COVID-19 PANDEMIC HAS MADE IT DIFFICULT FOR ME TO GET IN CONTACT WITH THE DMV. *TR

NHTSA ODI 11325626

MY VAN HAS BEEN SITTING IN THE DRIVEWAY DURING THE COVID-19 LOCKDOWN. ONE DAY I NOTICED A CRACK FROM TOP TO BOTTOM DOWN THE MIDDLE OF THE WINDSHIELD. THIS HAS TO BE DUE TO A MANUFACTURING DEFECT BECAUSE THERE WAS NO ACCIDENT, NO TREES ABOVE THE VAN, AND THE PATTERN IS NOT THE SAME AS WINDSHIELDS THAT HAVE BEEN HIT BY ROCKS. THIS MODEL VAN HAS HAD MULTIPLE SAFETY RECALLS AND A CLASS ACTION LAWSUIT SO I WON'T BE SURPRISED IF THIS WAS A MANUFACTURING DEFECT. MY HOPE IS THAT THIS WILL TURN INTO A SAFETY RECALL AND TOYOTA TAKES RESPONSIBILITY AND FIXES IT. THE "BUMPER TO BUMPER" WARRANTY DOES NOT COVER WINDSHIELD DEFECT. THEY DEALERSHIP CLAIM THAT IT WAS CAUSED BY WEAR & TEAR WITHOUT EVEN INSPECTING IT. WHEN I CALLED CORPORATE, THEY SAID THE SAME THING AND I CAN TAKE IT INTO THE DEALERSHIP FOR AN INSPECTION. HOWEVER, I WOULD HAVE TO PAY FOR THE INSPECTION FEE. *TR

NHTSA ODI 11324788

TL* THE CONTACT OWNS A 2018 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ALAN JAY TOYOTA (404 US HWY 27 N, SEBRING, FL 33870) WAS CONTACTED AND CONFIRMED THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOLS CONFIRMS PARTS NOT AVAILABLE. *TR

NHTSA ODI 11324098

WE RECEIVED NOTICE FROM TOYOTA OF A POSSIBLE FAILURE IN THE VEHICLE'S FUEL PUMP FOR WHICH THERE IS NO CURRENT FIX AVAILABLE. THE VEHICLE IS PARKED IN THE GARAGE. NOTHING HAPPENED. MY CONCERN IS THAT THERE'S NO DATA AVAILABLE ABOUT THE FREQUENCY OF THESE FAILURES, SO IT'S IMPOSSIBLE FOR ME TO ASSESS THE RISK OF DRIVING OUR ONLY CAR. *TR

NHTSA ODI 11324023

THE PCS STOPPED OUR VAN ABRUPTLY WITH NO WARNING AND DID NOT SLOW DOWN. CRUISE CONTROL SET AT 75 MPH NORTH BOUND ON TX HWY 69 BETWEEN ALTO AND RUSK, TX. NO RAIN SMOOTH ROAD LATE AT NIGHT ONLY THE CAR IN FRONT OF US. NO OTHER TRAFFIC. I SCREAMED. HUSBAND HAD FALLEN TO SLEEP AT THE WHEEL EVEN THOUGH WE HAD TAKEN A LONG NAP IN HUNTINGTON, TX. WE WERE ON OUR WAY BACK HOME FROM MY SISTER'S FUNERAL IN NEDERLAND, TX.. I COULD SEE INSIDE THE READ WINDOW OF THE CAR WE STOPPED BEHIND. NO COLLISION BUT INJURED MY NECK. HAVE MEDICAL RECORDS, WAS TREATED FOR NECK INJURIES IN JACKSONVILLE, TX AND TYLER, TX

NHTSA ODI 11321936

TL* THE CONTACT OWNS A 2018 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE). THE CONTACT CALLED THE LIA TOYOTA DEALER, LOCATED IN WEST NYACK, NY, AND IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI 11320497

TL* THE CONSUMER OWNS A 2018 TOYOTA SIENNA. THE CONSUMER STATED WHILE THE VEHICLE WAS AT A STAND STILL, WHEN ALL FOUR REAR DRIVER AND PASSENGER SEATS BEGAN TO MOVE INDEPENDENTLY FORWARD. THE VEHICLE WAS TAKEN TO LOCAL DEALER AUTONATION TOYOTA HAYWARD LOCATED AT 24773 MISSION BLVD, HAYWARD, CA 94544, WHERE IT WAS DIAGNOSED WITH NEEDING FLOOR RAIL CAPS TO BE REPLACED. THE VEHICLE HAD BEEN REPAIRED TWICE BUT CONTINUES TO EXPERIENCE THE FAILURE. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 1,000. *DT *AS

NHTSA ODI 11318609