What 69 owners told NHTSA about the 2018 Toyota Sienna

The contact owned a 2018 Toyota Sienna The contact stated while driving 70 MPH, the contact was rear-ended and the vehicle lost control and the vehicle rolled over multiple times and fell into a ditch. The contact stated that the side air bags did deploy but the front air bags did not deploy vduring the accident. Medical attention was given to the contact and her family in which they were transported to the local emergency room. The contact stated she and her family suffered injuries the contact stated she had bruised ribs a contusion to her hip and her shoulder and a bruised lung. The contact daughter suffered a concussion neck and shoulder and was diagnosed with manubrium in her back. The contact son suffered a concussion contusion on his abdomen and neck. The contact spouse suffered an injured wrist finger injury and possibly broken ribs and all of the family suffered from whiplash. A police report was filed. The vehicle was towed to a local towing company and the vehicle was released to the insurance to be sent to CO-part. The dealer was contacted and the vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 117,000.

NHTSA ODI 11596860

The contact owned a 2018 Toyota Sienna. The contact stated while driving at 74 mph, a deer ran across the freeway, and as a result, the contact crashed into the deer. The air bags failed to deploy. A police report was filed. The contact sustained a sore shoulder but did not require medical treatment. The was not drivable and was towed back to their home address. The vehicle was not diagnosed or repaired. A dealer was contacted and informed the contact that they would run tests on the air bag once the vehicle was fixed. The manufacturer had not been informed of the failure. The failure mileage was 60,000. The VIN was unavailable.

NHTSA ODI 11423063

When turning left in a busy intersection, our van was struck by another vehicle on the front passenger corner of the car. The strike occurred with my van going about 10 mph, the other car going about 45 mph. All of the airbags deployed. When the airbags deployed, the coverings on the lights came off and the small lightbulb and silver casing projected out, scratching my son's arm. Nothing in the vehicle should break or become a projectile when the airbags deploy. I am not certain on the last few questions.

NHTSA ODI 11419945

UNINTENDED ACCELERATION WHILE REVERSING VEHICLE. VAN WENT FULL THROTTLE AND SPED UP IN REVERSE WHILE BACKING UP FROM MY DRIVE WAY AT HOME. *TR

NHTSA ODI 11327435

THE PCS STOPPED OUR VAN ABRUPTLY WITH NO WARNING AND DID NOT SLOW DOWN. CRUISE CONTROL SET AT 75 MPH NORTH BOUND ON TX HWY 69 BETWEEN ALTO AND RUSK, TX. NO RAIN SMOOTH ROAD LATE AT NIGHT ONLY THE CAR IN FRONT OF US. NO OTHER TRAFFIC. I SCREAMED. HUSBAND HAD FALLEN TO SLEEP AT THE WHEEL EVEN THOUGH WE HAD TAKEN A LONG NAP IN HUNTINGTON, TX. WE WERE ON OUR WAY BACK HOME FROM MY SISTER'S FUNERAL IN NEDERLAND, TX.. I COULD SEE INSIDE THE READ WINDOW OF THE CAR WE STOPPED BEHIND. NO COLLISION BUT INJURED MY NECK. HAVE MEDICAL RECORDS, WAS TREATED FOR NECK INJURIES IN JACKSONVILLE, TX AND TYLER, TX

NHTSA ODI 11321936

TAKATA RECALL (?) WE PURCHASED THIS VAN ON 4/18/2019, PREVIOUSLY THE VAN WAS A RENTAL. THE NEXT EVENING, GOING TO DINNER ON A FRIDAY NIGHT ABOUT 9 P.M. I WAS ON A 2 LANE ROAD IN A RURAL AREA, TRAVELING AT 60 MPH AND A DOG WALKED IN FRONT OF ME. I HAD NO TIME TO REACT. THE FRONT END OF THE VAN WAS LAYING IN THE ROAD, NOT DRIVABLE. AGAIN, A FRONT END COLLISION AND NO AIR BAG DEPLOYMENT! 2ND TOYOTA SIENNA, FIRST A 2017 AND NOW A 2018, BOTH RENTAL SALES, BOTH HAD FRONT END COLLISIONS AND BOTH HAD NO AIR BAG DEPLOYMENT. AT 60 MPH THERE'S NO REASONABLE EXCUSE FOR NO AIR BAG DEPLOYMENT.

NHTSA ODI 11204731