Home · 2018 Ford F-150 Supercab · Complaints

What 1,835 owners told NHTSA about the 2018 Ford F-150 Supercab

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (1,835)Crash / fire / injury (84)Transmission & drivetrain (695)Engine (441)Body & structure (185)Electrical system (135)Engine & cooling (83)Steering (80)Visibility & wipers (72)Brakes (67)Speed control (58)Latches & locks (52)

185 of 1,835 complaints match · Body & structure · clear filters · page 5 of 8

Dec 19, 2019Body & structure

WHEN BELOW FREEZING THE DOOR WILL NOT LATCH AFTER OPEN. VEHICLE OPERATOR NEEDS TO PHYSICALLY HOLD THE DOOR CLOSED BECAUSE DOOR WILL NOT LATCH.

NHTSA ODI 11290044

Dec 19, 2019Body & structure

MY F150 HAS A DEFECTIVE DOOR LATCH/DOOR. IN THE COLD IT FREEZES, YOU CANT OPEN THE DOOR OR THE DOOR WON'T CLOSE/LOCK, IT BASICALLY SWINGS OPEN. I HAVE LOOKED ON THE FORUMS WHICH I HAVE FOUND THAT THIS HAS BEEN GOING ON FOR THE PAST 3 YEARS. FORD REPLACES THE PARTS WITH THE SAME PARTS WHICH IN SOME CASES DOESNT FIX THE ISSUE. THIS IS VERY SCARY IF YOU SOMEONE CLOSES THE DOOR THINKING IT LOCKED AND IT SWINGS OPEN WHILE YOUR DRIVING. ALSO SOMEONE CAN BE TRAPPED IN THE CAR BECAUSE THE DOOR IS FROZEN SHUT. LUCKLY I WAS HOME IN MY DRIVEWAY WHEN THIS ISSUE HAPPENED. PLEASE LOOK INTO THIS AS SOMEONE CAN GET HURT.

NHTSA ODI 11290051

Dec 19, 2019Transmission & drivetrainBody & structure

TRANSMISSION SHIFTS VERY BAD, COLD. HESITATES, AND SHIFTS LATE.WARM, IT WILL NOT SHIFT WHEN THROTTLE IS PUSHED AFTER RELEASING THROTTLE IMMEDIATELY BEFORE REACCELERATING. LEFT FRONT DOOR FREEZES BAD IN COLD WEATHER, TWICE IN TWO DAYS NOW, TAKES 15-20 MINUTES BEFORE IT WILL STAY LATCHED. NO OTHER DOORS ARE AFFECTED. SERIOUS PROBLEM BECAUSE THE DOOR MAY OPEN WHILE DRIVING.RECALLS ON THIS PROBLEM ON OTHER YEARS. VERY DANGEROUS.

NHTSA ODI 11290175

Nov 27, 2019Body & structure

WHEN THE TEMPERATURE DROPS MY DOORS EITHER WILL NOT SHUT OR NOT OPEN PROPERLY. MY FRONT PASSENGER DOOR POPPED OPEN WHILE I WAS TURNING ON A HIGHWAY, AND THE FORCE OF IT DENTED MY QUARTER PANEL. I AM HAVING TROUBLE GETTING FORD TO FIX MY DAMAGE AND THEY ARE TRYING TO BLAME THE ISSUE ON ME AND MAKE MY INSURANCE COMPANY COVER THE DAMAGE WHICH IN MY OPINION IS A SLAP IN THE FACE BECAUSE THE TRUCK IS BASICALLY BRAND NEW. THEY KNOW ABOUT THE ISSUE AND HAVE KNOWN FOR YEARS AND THE TRUCK IS WORTH 54,000 DOLLARS. I'M AN ACTIVE DUTY SERVICE MEMBER AND I FIGHT FOR MY COUNTRY, BUT NEVER THOUGHT I WOULD HAVE TO FIGHT ONE OF AMERICA'S BIGGEST MANUFACTURERS TO FIX SOMETHING THEY KNOW IS BROKEN. SHAME ON YOU FORD MOTOR COMPANY.

NHTSA ODI 11282606

Nov 13, 2019Body & structure

IN BELOW FREEZING WEATHER WITH MOISTURE, THE MY DRIVERS DOOR WOULD OPEN BUT WOULD NOT LATCH WHEN CLOSING IT. I FIRMLY CLOSED THE DOOR 4 TIMES AND IT WOULD NOT LATCH. I TOOK MY KEY AND INSERTED IT IN THE DOOR, TURNING IT BACK AND FORTH. THE DOOR WOULD LATCH AFTER THAT.

NHTSA ODI 11279926

Nov 10, 2019Body & structure

REAR TAILGATE RANDOMLY OPENS AND WILL NOT CLOSE AT TIMES

NHTSA ODI 11279226

Nov 9, 2019Body & structure

DOORS FREEZE AND WON'T LATCH IN BELOW FREEZING WEATHER

NHTSA ODI 11279158

Aug 28, 2019Body & structure

I PURCHASED A TRUCK IN MARCH 2019 ,IT WASN'T UP TO THE SPECS REPRESENTED, THE DEALER SWAPPED THE TRUCK FOR ANOTHER NEW 2018, ON APRIL 2019. THE PROBLEM CENTERS AROUND THE TRAILER HITCH BEING REPRESENTED AS A CLASS 4 HITCH ON THE OPTION PACKAGE YET ITS IS CLEARLY LABELED AS ONLY A CLASS 3, UP TO 5000 #'S ON THE LABEL ON THE HITCH ITSELF. I AM NOT GETTING A DEFINITE ANSWER FROM FORD OR THE DEALER AS TO WHAT THE TOWING CAPACITY ACTUALLY IS AT THIS TIME. FORD REFUSES TO SEND THE PROPER HITCH TO THE DEALER TO INSTALL AND I'VE BEEN GIVEN CONFLICTING ANSWERS AS TO WHAT IT IS RATED FOR, AND WHY THE WINDOW STICKER ON SOME TRUCKS SAY CLASS FOUR ,BUT THE LABEL ON THE HITCH SAYS ONLY 5000#'S. THE DEALER WENT BY THE OPTIONS SUPPLIED WITH THE TRUCK WHEN THEY SWAPPED THEM IN APRIL, ONLY TO FIND OUT THAT THE SAME PROBLEM EXISTS WITH THIS TRUCK. I AM CONCERNED THAT IF I TOW MY 7000# TRAILER I'LL BE OUT SIDE THE LEGAL LIMIT FOR THE HITCH, ALSO IT COULD BE EXPOSING MYSELF AND OTHERS TO AN UNSAFE CONDITION. I HAVE CONTACTED MR. MAURICE HICKS AT D.O.T. AND HAVE PASSED ALONG TO HIM PICTURES HE NEEDED TO IDENTIFY THE PROBLEM. HE SUGGESTED I CONTACT SAFERCAR TO START THE PROCESS . MYSELF AND THE SERVICE MANGER AT THE DEALER EXAMINED SEVERAL NEW TRUCKS ON HIS LOT AND DISCOVERED THAT IT SEEMS TO OCCUR COMMONLY AS TO THE OPTION PACKAGE WITH THE TRUCK AND / OR THE WINDOW STICKER ON THE TRUCK DON'T MATCH THE LABELING ON THE HITCH ITSELF, SAYING CLASS 4 BUT LABELED FOR A CLASS 3. I HAVEN'T BEEN USING THE TRUCK FOR OVER 4 MONTHS TO TOW ANYTHING OVER THE RATING ON THE LABEL.

NHTSA ODI 11251959

Jul 4, 2019Body & structure

I BOUGHT THIS TRUCK IN FEBRUARY OF 2019. SINCE THEN THE TAILGATE HAS OPENED ON ITS OWN WHILE I WAS DRIVING 5 TIMES. THIS LAST TIME WAS ON JULY 2ND, 2019.

NHTSA ODI 11229493

Jun 26, 2019Body & structure

TAILGATE OPENED WHILE DRIVING ON CITY STREET, NOTWITHSTANDING THAT THE GATE WAS SECURELY CLOSED; HAD NOT BEEN OPENED IN WEEKS; AND NEITHER THE TAILGATE RELEASE ON KEY FOB, NOR THE RELEASE BUTTON ON THE GATE HAD BEEN ACTIVATED

NHTSA ODI 11222775

Jun 25, 2019Body & structure

THE TRUCK TAIL GATE FELL OUT WHILE OPENING IT

NHTSA ODI 11222392

Jun 25, 2019Body & structure

SEE ATTACHED

NHTSA ODI 11222397

Jun 17, 2019Body & structure

THE TAILGATE ON MY 2018 FORD F-150 HAS THE AUTOMATIC OPEN OPTION FROM THE KEY FOB. I FIRST EXPERIENCED THE TAILGATE HAD OPENED ON ITS OWN WHEN I WENT OUTSIDE TO GO TO WORK AND FOUND TAILGATE WAS OPEN. I DIDN'T THINK TO MUCH ABOUT IT AT THE TIME. THEN WHILE I WAS PULLING A TRAILER I WENT OVER A SPEED BUMP AND HEARD A WHAT SOUNDED LIKE SOMETHING HAD FALLEN OVER INSIDE TRAILER. STOPPED TO INVESTIGATE AND FOUND TAILGATE HAD OPENED AND FELL ON THE TRAILER JACK HANDLE ON THE HITCH. THIS BROKE THE TAILGATE HANDLE HOUSING THE BUTTON FOR OPENING TAILGATE, THE LIGHT AND BACKUP CAMERA. I HAD NO IDEA HOW THIS COULD'VE HAPPEN. NO WAY COULD THE KEY FOB COULD HAVE ACTIVATED THE AUTO RELEASE AS IT WAS ON THE CONSUL WHEN THIS HAPPENED. I LOOKED ON THE INTERNET FOR ANY POSSIBLE CAUSES AND FOUND MANY OTHERS HAVE HAD THE SAME PROBLEM.

NHTSA ODI 11220555

May 7, 2019Transmission & drivetrainBody & structureCrash

I WAS SITTING IN MY DRIVEWAY WITH THE VEHICLE IN PARK. I OPENED MY DOOR AND BEGAN TO GET OUT OF MY VEHICLE AND IT BEGAN TO ROLL FORWARD. MY DAUGHTER'S KIDS THAT SHE NANNY'S WAS GETTING OUT OF HER VEHICLE AND HAD HER DOOR OPEN. BEFORE I COULD REACH THE BRAKE PEDAL MY TRUCK RAN INTO HER OPEN DOOR CREASING IT AND ALMOST CRUSHING THE BOY THAT WAS EXITING THE VEHICLE.

NHTSA ODI 11206082

May 6, 2019Body & structure

ELECTRIC TAILGATE SEEMS TO RANDOMLY OPEN ON IT'S OWN. IT DOES IT WHEN TRUCK IS RUNNING, OR TURNED ON, PARKED OR EVEN DRIVING. VERY ANNOYING AND WORRIED IT WILL CAUSE THE TAILGATE TO BREAK OR LOSE THINGS IN THE BED. IT DOES THIS SEVERAL TIMES A DAY. MOST RECENT WAS 12 IN 1 DAY.

NHTSA ODI 11205914

Apr 18, 2019Body & structure

TL* THE CONTACT CALLED ON BEHALF OF THE OWNER OF A 2018 FORD F-150. THE CONSUMER STATED THAT THE TAILGATE OPENED TWICE WHILE THE VEHICLE WAS IN MOTION. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONSUMER TO NHTSA. THE CONTACT WORKED FOR AUTONATION FORD KATY (20777 KATY FWY, KATY, TX 77450, (281) 305-8949) AND STATED THAT THE TAILGATE COULD BE OPENED WHILE THE VEHICLE WAS IN MOTION, ESPECIALLY WITH THE KEY FOBS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA ODI 11197134

Mar 26, 2019Body & structure

DOOR WILL NOT LATCH IN THE COLD. OPEN FINE WILL NOT LATCH SHUT. PARKED THE VEHICLE FOR THE WINTER MID NOVEMBER 2018 - OUTDOORS IN UPSTATE NY. HAD THE DOOR ON THE WINTER BEATER (2009 VOLVO V50) FREEZE OPEN. FRONT PASSENGER DOOR ON TRUCK WAS FROZEN OPEN AS WELL. HAD TO IDLE BOTH VEHICLES FOR 1/2 HOUR TO THAW THE LOCK TO WHERE IT WOULD LATCH. HAD THE SAME PROBLEM IN THE TRUCK 2 MONTHS LATER WHEN I TRIED TO CLOSE THE FRONT PASSENGER DOOR WHICH WAS OPENED TO REMOVE A DOG LEASH FROM THE TRUCK. THIRD TIME WAS 3/23/19 WHEN THE REAR PASSENGER DOOR FROZE OPEN WHILE TRYING TO GET TO A CANINE SEARCH WITH MY DOG. ALL CASES THE VEHICLE HAD SAT FOR MORE THAN 24 HOURS.

NHTSA ODI 11191537

Mar 22, 2019Body & structure

2018 FORD F-150. CONSUMER WRITES IN REGARD TO NOT BEING NOTIFIED ABOUT TSB 47270 THAT SOME MODELS EXHIBIT A DASH PANEL DISTORTION AT THE DEFROST DUCT AREA. *AS *TR

NHTSA ODI 11189550

Mar 21, 2019Body & structure

DURING EXTREME COLD WEATHER, 0 DEGREES AND COLDER, DOOR WOULD NOT CLOSE/LATCH. MANIPULATED LOCKS AND DOOR HANDLE SEVERAL TIMES BEFORE DOORS WOULD STAY SHUT. ALL WHILE PARKED

NHTSA ODI 11190575

Mar 11, 2019Body & structure

MY DRIVER DOOR LATCH WAS FROZEN AND THE DOOR WOULD NOT PROPERLY LATCH CLOSED. I HAD TO DRIVE 26 MILES, 98% INTERSTATE (70MPH), HOLDING MY DRIVER DOOR CLOSED. I HAD TO USE A HEAT GUN TO THAW THE LATCH SO THE DOOR WOULD PROPERLY LATCH SHUT. LUCKILY ON THE OTHER 5 OCCASIONS WHERE THE LATCH WAS FROZEN, I WAS AT HOME AND WAS ABLE TO USE A HEAT GUN TO THAW THE LATCH ENOUGH SO THAT THE DOOR WOULD CLOSE PROPERLY. I HAVE ONLY EXPERIENCED THIS ISSUE WITH MY DRIVER DOOR. AS OF TODAY, 3/11/2019, MY TRUCK IS AT VAN HORN FORD OF OCONOMOWOC (WISCONSIN) HAVING SAFETY RECALL 18N03 PERFORMED.

NHTSA ODI 11185814

Mar 11, 2019Body & structure

DOORS WON'T CLOSE WHEN 30 DEGREES OR COLDER. PERIODICALLY DOOR LOCKS FREEZE. ISSUE OCCURS IN BOTH HUMID AND DRY ENVIRONMENTS. THIS OCCURS WHEN THE CAR IS NOT IN USE, OR IF DRIVEN IN COLD TEMPERATURES WITHOUT THE CABIN HEAT ON. TO RESOLVE YOU MUST HEAT THE DOORS TO THEN CLOSE. ONGOING PROBLEM ALL THIS WINTER REQUIRING ME TO BUNGEE CORD DOORS CLOSE TO DRIVE, AND PERIODICALLY LEAVE DOORS OPEN WHILE AT WORK OR GOING INTO STORES.

NHTSA ODI 11185861

Mar 5, 2019Body & structureLatches & locks

CPSC:2018 FORD F150 FROZEN DOOR LATCH ISSUE. IN TEMPERATURES BELOW FREEZING THE DRIVERS SIDE DOOR LATCH WILL NOT FUNCTION PROPERLY. IT EITHER PREVENTS THE DOOR FROM BEING OPENED OR ONCE OPENED IT PREVENTS THE DOOR FROM BEING CLOSED. *DT *TR

NHTSA ODI 11185232

Mar 4, 2019Body & structure

I'VE BEEN HAVING ISSUES CLOSING MY DRIVERS DOOR, EVERY TIME THAT WEATHER IS UNDER FREEZING TEMPERATURES MY DOOR WON'T CLOSE. THE LATCH MAY IS FROZEN AND THE DOOR KEEPS OPEN. I HAVE A VIDEO AS EVIDENCE, BUT I CAN RECREATE THIS ISSUE ALMOST EVERY MORNING OR AFTERNOON WHEN TEMPERATURES ARE BELOW 32 FAHRENHEIT.

NHTSA ODI 11184228

Mar 4, 2019Body & structure

TL* THE CONTACT OWNS A 2018 FORD F-150. WHILE DRIVING APPROXIMATELY 20 MPH IN THE RAIN, THE TAILGATE FELL DOWN. THE VEHICLE WAS TAKEN TO SHEEHY FORD OF MARLOW HEIGHTS (301-298-0793, LOCATED AT 5000 AUTH RD, MARLOW HEIGHTS, MD 20746), BUT THE FAILURE COULD NOT BE DIAGNOSED. THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND REFERRED THE CONTACT TO NHTSA. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 4,500.

NHTSA ODI 11184037

Mar 1, 2019Body & structure1 injury

HAVE OWNED 4X4 TRUCKS (TOYOTA) SINCE 1984. AT A QUILCENE, WA AT RENTAL HOME ON SUNDAY. HEAVY SNOWS 2' OVERNIGHT. POWER FAILED IN BUILDING. NO HEAT SOURCE. COULD NOT DEPART AS BOTH DOORS WERE FROZEN SHUT. CALLED FORD CORPORATE AND TWO LOCAL FORD SERVICE CENTERS. ABSOLUTELY NO HELP OR AWARENESS OF THE PROBLEM. THIS IS A 7900 MILE CAR WITH SALES STAFF THAT DID NOT NOTIFY ME OF THE FROZEN DOOR PROBLEM WHEN AUTO PURCHASED. HOW MANY INCIDENTS DOES NHTSA NEED TO RECALL OR DEMAND MANUFACTURER RESOLVE THIS ISSUE OR ARE SENIORS EXPENDABLE IN THIS COUNTRY?

NHTSA ODI 11183478

← NewerOlder →

Working with the data? Download all 1,835 complaints as CSV · fetched from NHTSA July 19, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2018 Ford F-150 Supercab verdict →