What 1,835 owners told NHTSA about the 2018 Ford F-150 Supercab

The contact owns a 2018 Ford F-150. The contact stated while driving 40 MPH, there was an abnormal ticking sound coming from the engine compartment. The contact pulled into a parking lot. The vehicle was towed to the dealer, where it was diagnosed that the engine had failed due to rod bearing failure. The dealer determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a case was filed. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 139,000.

NHTSA ODI 11677184

The contact owns a 2018 Ford F-150. The contact stated that upon starting the vehicle, there was an abnormal knocking sound coming from the vehicle. There was no warning light illuminated. The contact stated that over time the knocking sound became more frequent, and the vehicle was taken to a dealer. The vehicle was diagnosed with defective cam phasers, and an estimate was provided for the cost of the repair. The manufacturer was notified of the failure but offered no assistance. The contact was referred to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 70,000.

NHTSA ODI 11676138

The contact owns a 2018 Ford F-150. The contact stated that the engine was consuming an excessive amount of engine oil consume oil. The check engine warning light was illuminated on the instrument panel. The vehicle was taken to a dealer, and the contact was provided an estimate for a diagnostic test. The manufacturer was notified of the failure and the contact was referred to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 63,000.

NHTSA ODI 11676259

The contact owns a 2018 Ford F-150. The contact stated that while receiving an oil change at a dealer, the mechanic located an oil leak in the oil pan and informed the contact that the oil pan and silicone sealant needed to be replaced. The vehicle was not repaired. The contact related the failure to an unknown recall. The manufacturer was notified of the failure. The failure mileage was 119,314.

NHTSA ODI 11672826

The contact owns a 2018 Ford F-150. The contact stated that the vehicle made an abnormal rattling sound on cold starts. The vehicle was taken to the dealer, where the contact was informed that the cam phasers and connecting belts might need to be replaced. The vehicle was being diagnosed. The vehicle was not repaired. The contact related the failure to Ford Campaign Number: 21N03 (Cam phaser replacement). The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 71,662.

NHTSA ODI 11670236

The contact owns a 2018 Ford F-150. The contact stated that upon startup, there was a loud knocking sound coming from under the hood. The vehicle was taken to the local mechanic who diagnosed the vehicle and determined that the cam phasers were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 35,000.

NHTSA ODI 11670313

The contact owns a 2018 Ford F-150. The contact stated while driving 60 MPH, the vehicle failed to accelerate as intended while depressing the accelerator pedal. In addition, the vehicle stalled. The "Auto Start Stop" message was displayed. The contact restarted the vehicle and several unknown warning lights were illuminated. The vehicle returned to normal functionality. The contact stated that the failure persisted. The contact stated that one month prior to the failure, the vehicle had been repaired under Manufacturer Recall Number: 24E04 (Powertrain Control Module Software update). The dealer was contacted, and the vehicle stalled while one of the employees was test driving the vehicle. However, no cause for the failure was found. The contact was informed that the catalytic converter had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 122,000.

NHTSA ODI 11669828

The contact owns a 2018 Ford F-150. The contact stated that the vehicle was making an abnormal revving sound and other unknown sounds while the accelerator pedal was depressed. Additionally, the contact stated that the door and A/C and heating system actuator had failed. The contact stated that the rearview was inoperable. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where it was determined that the turbo, the air compressor and the 4-Wheel Drive system needed to be replaced. The contact stated that the actuator was unrepairable and was rigged by the mechanic. The vehicle was repaired; however, the failure recurred. The local dealer was not contacted. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 100,003.

NHTSA ODI 11666550

The contact owns a 2018 Ford F-150. The contact stated that while the vehicle was parked and occupied, while attempting to start the vehicle, the contact heard an abnormal rattling coming from the engine. The contact stated that a dealer was contacted. The vehicle was taken to the dealer, where it was diagnosed and determined that the cam phasers needed to be replaced. The vehicle was not yet repaired, but was in the process of being repaired. The contact stated that the cam phasers were replaced several years ago under warranty. The contact related to the failure of the Customer Satisfaction Program: 21N03 (Engine Cam Phaser Replacement); however, the vehicle was not included in the Customer Satisfaction Program. The manufacturer was notified of the failure but offered no assistance. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 60,000.

NHTSA ODI 11660668

The contact owns a 2018 Ford F-150. The contact stated that while attempting to start the vehicle, there was an abnormal rattling sound coming from the engine. There was no warning light illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was advised that the cam phasers were faulty and needed to be replaced. The vehicle was not repaired. The contact referenced Customer Satisfaction Program: 21B10; as a possible cause for the failure. The manufacturer was notified of the failure. The approximate failure mileage was 62,000.

NHTSA ODI 11660360

The contact owns a 2018 Ford F-150. The contact stated that while starting the vehicle, the vehicle hesitated while starting. The contact stated that the check engine warning light was illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was informed that the cam phasers were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 127,220.

NHTSA ODI 11659369

The contact owns a 2018 Ford F-150. The contact stated that there was an abnormal rattling sound coming from the vehicle. Additionally, the vehicle was difficult to start. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed and determined that the cam phasers needed to be replaced. The vehicle was repaired, but the failure recurred. The manufacturer was contacted and opened a case. The failure mileage was approximately 63,000.

NHTSA ODI 11658919

The contact owns a 2018 Ford F-150. The contact stated that upon starting the vehicle, there was an abnormal rattling sound coming from the engine compartment. After the engine had reached normal operating temperatures, the rattling sound ceased; however, the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the cam phasers. The vehicle was repaired, but the failure reoccurred. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N03. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 44,000.

NHTSA ODI 11659044

The contact owns a 2018 Ford F-150. The contact stated while driving at 65 MPH, the check engine warning light illuminated. There was a powertrain and emission failure. The vehicle was previously taken to the local dealer, where the vehicle was repaired under Emission recall 24E12. The vehicle was taken back to the local dealer, where it was diagnosed and determined that the catalytic converter needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, who opened a case, but no additional assistance was provided. The failure mileage was approximately 119,000.

NHTSA ODI 11654751

The contact owns a 2018 Ford F-150. The contact stated that when the vehicle was started, the vehicle was idling rough and there was an abnormal knocking sound coming from the vehicle. The contact stated there was no warning light illuminated. The contact had taken the vehicle to a local dealer, where an oil consumption test was performed. The contact returned the vehicle to the dealer, and it was determined that the engine had consumed over 3 quarts of oil during the test period. The dealer diagnosed the vehicle and determined that the engine needed to be replaced. The contact stated that the dealer advised that it was a known failure of the 2nd generation 5.0-liter engines. The vehicle was not repaired. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 64,000.

NHTSA ODI 11652372

The contact owns a 2018 Ford F-150. The contact stated that the check engine warning light had illuminated. The vehicle was taken to the local dealer to be diagnosed, and the contact was informed that the cam phasers were faulty and needed to be replaced. The vehicle was not repaired. The contact stated that the vehicle had previously been serviced for the same failure with the cam phasers under Customer Satisfaction Program: 21B10. The manufacturer was notified of the failure. The approximate failure mileage was 160,000.

NHTSA ODI 11652386

The contact owns a 2018 Ford F-150. The contact stated that during cold starts, there was a loud rattling sound coming from the engine compartment. The vehicle was taken to the dealer, who diagnosed that the cam phasers were faulty, and a software update was needed. The software update was performed, but the failure persisted. The contact stated that shortly after the software update, the transmission started experiencing hard shifting. The vehicle was taken back to the dealer, who diagnosed that the transmission was faulty and needed to be replaced. The transmission was replaced by an independent mechanic, and the vehicle was repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 56,000.

NHTSA ODI 11650402

The contact owns a 2018 Ford F-150. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer, who reset the emissions light; however, the failure persisted. The failure became more persistent over time. The vehicle was taken to the dealer who diagnosed that there was an emissions failure due to a failed catalytic converter. The vehicle was not repaired. The manufacturer was informed of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 80,000.

NHTSA ODI 11649795

The contact owns a 2018 Ford F-150. The contact stated that the vehicle made an abnormally loud rattling sound on cold starts. The contact related the failure to TSB Numbers: 23-2143 and 21N03. The dealer and Ferman Ford (727) 797-2277); were notified of the failure and referred the contact to the manufacturer for assistance. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 65,000.

NHTSA ODI 11648754

The contact owns a 2018 Ford F-150. The contact stated that on several occasions while the vehicle was off, the contact became aware there was condensation underneath the front of the vehicle. The vehicle was taken to a dealer where the failure was not able to be replicated. The vehicle was taken to the residence. The vehicle was taken back to the same dealer to be diagnosed and the contact was informed that the oil pan and cooler lines needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure by the dealer. The failure mileage was approximately 20,000.

NHTSA ODI 11648337

The contact owns a 2018 Ford F-150. The contact stated while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle was able to be restarted. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who determined that the vehicle was consuming an excessive amount of engine oil. The vehicle was not repaired. After investigating the failure, the contact related the failure to Technical Service Bulletin: 19-2365. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 102,000.

NHTSA ODI 11646808

The contact owns a 2018 Ford F-150. The contact stated that upon starting the vehicle, the check engine warning light illuminated. The vehicle was taken to a local dealer to be diagnosed. The contact was informed that the cam phasers had failed and needed to be replaced. The vehicle was not repaired. The contact referenced Customer Satisfaction Program: 21N03; as the probable cause for the failure. The manufacturer was notified of the failure. The approximate failure mileage was 60,000.

NHTSA ODI 11645547

The contact owns a 2018 Ford F-150. The contact stated while driving at an undisclosed speed and attempting to accelerate, the vehicle hesitated and briefly lost motive power. The check engine warning light was illuminated. The vehicle was driven slowly to a repair shop where it was diagnosed with fuel intrusion into the catalytic converters, causing the failure. The catalytic converters, fuel injectors, and manifolds were replaced. The manufacturer was not notified of the failure. The failure mileage was approximately 117,000.

NHTSA ODI 11644600

The contact owns a 2018 Ford F-150. The contact stated that while starting the vehicle and while the vehicle was idling, there was an abnormal ticking sound coming from the engine. The vehicle was taken to the dealer, where the contact was informed that the sound was normal and was coming from the turbo. The contact stated that the failure persisted. The check engine warning light was illuminated. The vehicle was taken to Ashland Motors, where DTC: P0011 was retrieved. The mechanic diagnosed that the cam phasers needed to be replaced. The vehicle was repaired. The contact related the failure to Ford Campaign Number: 21B10. The manufacturer was notified of the failure and a case was filed. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 54,500.

NHTSA ODI 11640408

The contact owns a 2018 Ford F-150. The contact stated while attempting to start the vehicle, there was a knocking sound coming from the engine. The contact stated that a dealer was contacted. The vehicle was taken to the dealer where it was diagnosed and determined that the cam phasers and timing chain needed to be replaced. The vehicle was repaired the first time the failure occurred. The vehicle was not repaired currently. The contact was relating the failure to Customer Satisfaction Program: 21N03 (Cam Phaser Replacement); however, the VIN was not included in the recall. The manufacturer was notified of the failure and opened a case and notified the contact that the VIN was not included in the recall. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 20,000.

NHTSA ODI 11638893