What 1,835 owners told NHTSA about the 2018 Ford F-150 Supercab

The contact owns a 2018 Ford F-150. The contact stated while the vehicle was parked in the driveway, the door failed to close due to the extreme cold weather. The contact manually rigged the door closed while driving to work. There were no warning lights illuminated. The vehicle was taken to a dealer where it was diagnosed and determined that there was water inside the door lock and unlock cables. The contact stated that the rusted cables caused the locking failure and needed to be replaced. The vehicle was in the process of being repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 95,415.

NHTSA ODI 11643980

The contact owns a 2018 Ford F-150. The contact stated that the driver’s side door latch froze and failed to latch securely. The contact stated that the failure occurred in colder climates for several hours. The contact stated that after the vehicle had warmed up for 15 minutes, the door latch operated as designed and the door closed properly. The contact was concerned about the safety of the vehicle with the door not locking as needed. The local dealer was contacted; however, the vehicle was not diagnosed, and the VIN was not included in a recall. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 130,000.

NHTSA ODI 11636040

The contact owns a 2018 Ford F-150. The contact stated while driving at an undisclosed speed, the rear driver's and passenger's side doors latches independently unlocked and the driver's and passenger's rear doors swung open. The contact stated that the failure was intermittent at first but had become persistent. The contact stated that the failure occurred after the vehicle was taken through the car wash. The contact, who is an independent mechanic, diagnosed the cause of the failure as moisture inside the door wells. The contact used bungy cords to prevent the doors from swinging open. The dealer was made aware of the failure. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 42,000.

NHTSA ODI 11636077

The contact owns a 2018 Ford F-150. The contact stated that while the vehicle was parked, the rear passenger’s door failed to latch and close securely. The contact stated that after the vehicle had warmed up the door closed as needed. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 60,000.

NHTSA ODI 11633669

The contact owns a 2018 Ford F-150. The contact stated that upon starting the vehicle and attempting to close the front driver's side and passenger's side doors on a freezing day or in cold weather, the doors failed to close securely. The contact stated that the doors closed as needed after the vehicle had warmed up. The contact stated that while driving at an undisclosed speed, the front driver's side door suddenly opened, which required the contact to manually hold the door closed while driving. The dealer was notified of the failure and informed the contact that the vehicle could not be repaired under Ford Campaign Number: 18N03 unless the failure was duplicated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

NHTSA ODI 11630511

The contact owns a 2018 Ford F-150. The contact stated while driving at an undisclosed speed and hauling a Keystone Cougar trailer, the tailgate opened unintendedly, which the contact noticed after making a stop. The contact stated that the failure caused damages to the vehicle and the trailer. The contact stated that the upper part of the tailgate was bent, and the outer side of the tailgate had buckled in. Additionally, the contact noticed that the propane tank of the trailer had been pushed back. The dealer was notified of the failure and referred the contact to the manufacturer for assistance. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 117,500.

NHTSA ODI 11616350

The contact owns 2018 Ford F-150. The contact stated while starting the vehicle, the vehicle made an abnormal sound. The contact stated that the failure had been recurring. The vehicle was taken to an independent mechanic, where the cam phasers, the timing chain, and other unknown parts were replaced. The vehicle was repaired. The contact related the failure to Ford Campaign Number: 21N03. The manufacturer was contacted and advised the contact that the vehicle was not covered due to the manufacturing plant where the vehicle manufactured. Additionally, the contact stated that the front passenger's side door and the rear passenger's side and driver's side doors failed to unlock as needed. The vehicle was taken to the dealer, where it was determined that the failure was related to an unknown recall. An appointment was scheduled for the repairs. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 66,000.

NHTSA ODI 11596241

The contact owns a 2018 Ford F-150. The contact stated that upon attempting to enter the vehicle, he became aware that the driver's side door latch failed to secure the door closed. The door-ajar warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the door actuator. The vehicle was repaired, but the failure reoccurred. The contact stated that the failure only occurred during extremely cold temperatures; however, the vehicle was taken back to the dealer, who then diagnosed a failure with the door latch assembly. The vehicle was repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA hotline for assistance. The failure mileage was 57,000.

NHTSA ODI 11578561

Door latch broke when wet then freezes. Black handle.

NHTSA ODI 11564098

The contact owns a 2018 Ford F-150. The contact received notification of NHTSA Campaign Number: 21V983000 (Latches/Locks/Linkages) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distributions disconnect.

NHTSA ODI 11548230

The contact owns a 2018 Ford F-150. The contact stated while driving 45 MPH, the contact heard an abnormal sound and the tailgate unexpectedly opened. No warning light was illuminated. The vehicle had not been diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and determined that the VIN was not under warranty for the failure. The failure mileage was approximately 40,000.

NHTSA ODI 11543168

The contact owns a 2018 Ford F-150. The contact stated that the tailgate opened independently twice. The contact took the vehicle to the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 21V983000 (Latches/Locks/Linkages) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 72,361.

NHTSA ODI 11520189

The contact owns a 2018 Ford F-150. The contact stated that he noticed that the driver's side rear door failed to open as needed. The vehicle was taken to an independent mechanic, where it was diagnosed that the rear latch cable and assembly needed to be replaced. The vehicle was repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 96,000.

NHTSA ODI 11518251

The contact owns a 2018 Ford F-150. The contact stated he received a notice of Ford Campaign Number: 21M06 for enhanced unintended tailgate opening remedy. The vehicle was taken to the dealer, where the repair was completed. The dealer then informed the contact that he would need to press the power release button twice in order to open the vehicle; however, upon testing the vehicle, the tailgate failed to respond as intended. The contact stated that the tailgate would only open while the vehicle was turned off. The dealer informed the contact that another software update needed to be performed on the vehicle to repair the issue. Additionally, the dealer informed the contact that the vehicle was previously repaired under NHTSA Campaign Number: 21V983000 (Latches/Locks/Linkages). The manufacturer was notified of the failure, but no assistance was provided. The vehicle was not repaired. The failure mileage was approximately 53,000.

NHTSA ODI 11512866

Any time that temps fall below freezing one or multiple doors may fail to re latch shut after opening. I am worried that if that is the case then if they do latch shut could they fail and the door re open mid drive anyways? Seems to me this is a very common ford issue starting back in 2015 but a recall has not been issued, only a customer service thing where they "fix" the issue with more people then not stating that the "fix" does not fix it at all

NHTSA ODI 11508313

Ford is temporarily fixing frozen door latches on certain F150s under their customer satisfaction program #19N06. In cold weather, the door latches freeze and render the doors incapable of latching closed. It's not very safe to try to drive with doors that aren't latched closed. I call their fix "temporary" because I had this performed on my truck in January 2021. In January 2023 the same exact problem came back. Obviously their voluntary "fix" didn't work. I had to pay the Ford dealer $800.00 to have this "repair" done again. Who knows if it will last? My point is, they are avoiding what could turn into a serious safety issue by pretending to correct something, and then charging the customer when the "fix" fails. I suspect their are many other F150 owners dealing with this same issue. A door is supposed to close. That's a basic concept with vehicles.

NHTSA ODI 11505504

When closing the driver's side door, the door will not latch close. I had to drive the vehicle with the door unlatched or with me holding the door closed and driving with one hand.Three days ago, 3 out of the 4 doors would not open after unlocking the vehicle. This is the same issue and recall on 2017 Ford F-150 and I don't like the fact of my door flying open at random. This is unsafe and needs to be addressed!

NHTSA ODI 11505280

Driver door swung open while driving and then would not stay latched. Door frequently will not latch.

NHTSA ODI 11504292

The contact owns a 2018 Ford F-150. The contact stated that whenever the temperature was approximately 20 degrees or lower, the doors failed to latch and close securely. The contact stated that while driving, he had to hold the front driver's door closed until the vehicle warmed up. The door ajar warning light was illuminated. The vehicle was taken to the local dealer, but the mechanic was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was contacted and referred him to the dealer for assistance. The approximate failure mileage was 30,000.

NHTSA ODI 11503564

Drivers side door will not latch closed AND OPEN WHILE DRIVING

NHTSA ODI 11503356

The contact owns a 2018 Ford F-150. The contact stated that the front driver’s side and passenger’s side doors and the rear passenger’s side door failed to close as needed. The vehicle was taken to the dealer and repaired under an unknown recall. However, the failure reoccurred on the rear passenger’s side door a year later. The dealer was notified of the failure and informed the contact that he would be charged a diagnostic fee and to repair the vehicle. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 28,000.

NHTSA ODI 11503247

Tailgate drops unexpectedly while driving. This has happened several times, I make sure to thoroughly close the tailgate and check it frequently but it still happens while driving.

NHTSA ODI 11502019

While driving my truck making turn into our driveway passenger door opened with out being touched. Daughter was thrown side ways towards opening but was restrained by her seat belt. Since this time doors have opened Numerous times and at time will not Latch at all. This only happens on cold days. So the problem is in door and or door latches. Now to drive we have to ratchet strap doors shut. I have videos of the doors not latching. Dealer ships act as if they have never heard of this problem. Has never been inspected by police or shop or others. Internet indicates this is a problem others are facing. Ford seems not to care that my child almost fell out of a moving car. In acceptable. Seems like they would recall such an extreme hazard condition. No warning no remedy that is a for sure fix. Just misdirection and avoidance.

NHTSA ODI 11499784

My door latch froze open during the recent hard freeze in Louisiana. The door would not latch closed. I had to drive home, holding the door closed with my hand. I previously brought my forward to the dealership because there was a door latch safety recall, but Ford would not fix it, saying I lived in a warm climate.

NHTSA ODI 11499139

We were driving and another car told us our tailgate was down. We did not put anything into the truck before we started our drive and no buttons were pushed. The tailgate went back up without incident, however there was also no indication from inside the truck that the tailgate was down.

NHTSA ODI 11498579