What 1,835 owners told NHTSA about the 2018 Ford F-150 Supercab

The contact owns a 2018 Ford F-150. The contact stated while driving at an undisclosed speed with the moon roof closed, the contact heard an abnormally loud sound coming from the vehicle. The contact stated that the moon roof independently opened halfway and independently closed repeatedly. The dealer was made aware of the failure and provided a reset; however, the reset failed to fix the failure. The contact stated that the moon roof closed but was not properly sealed. The vehicle was taken to the dealer where it was diagnosed with a fractured moon roof frame. The contact was informed that the moon roof frame needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 90,500.

NHTSA ODI 11676285

The contact owns a 2018 Ford F-150. The contact stated while driving 35-40 in a parking lot, the arm actuator fractured on the sunroof. The contact stated that the air dam was not on the new sunroof, which made an abnormal popping sound, and the contact deemed the part was useless. There were no warning lights illuminated. The vehicle was taken to the local dealer who replaced the sunroof. The vehicle was repaired but the new sunroof was not equipped with the air dam, and the failure recurred. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 36,000.

NHTSA ODI 11659282

Rear Window/Glass spontaneously shattered. Loud Noise as it shattered entirely. No apparent cause while driving in parking lot with no bystanders.

NHTSA ODI 11633370

The contact owns a 2018 Ford F-150. The contact stated that while operating the vehicle with the air conditioner activated, condensation leaked inside the front passenger’s side of the vehicle from a faulty air conditioner drainage hose. The contact stated that the failure created a foul odor inside the cabin of the vehicle, causing the contact to become nauseous. The cause of the failure was not yet determined, and the manufacturer and local dealer were not notified of the failure. The failure mileage was 1,000.

NHTSA ODI 11628257

Backup camera was hard to see with, when backing up I could not detect obstacles. I replaced the backup camera with a new part at my cost of about $100 which I have a receipt for.

NHTSA ODI 11626028

Took my vehicle to ford dealership to have leaking sunroof checked, had it repaired for broken track, but the amazing things was the price that ford charge me for the repair of the sunroof track which was $5507.49, wasn’t really told why it cost me so much being that it’s a 2018. I do have the receipt, and has been trying to find a lawyer to try and recover some of my losses. Please let me know what I should do about this repair

NHTSA ODI 11625401

The Air Conditioning fails and windows fog impairing visibility. Ford dealer diagnosed the problem as the A/C evaporator sensor failure and estimated the cost at $2800 to remove the entire dashboard and all components. No warning lights or other indicators appear. The A/C evaporator apparently freezes over and block air flow through the vents. This is a problem many of these vehicles are having. I have included the ford service bulletin. It is available for inspection. Thank You

NHTSA ODI 11613613

The contact owns a 2018 Ford F-150. The contact stated that while driving at approximately 20 MPH, the moon roof button was depressed, but the moon roof had jammed. The contact stated that the driver's side of the moon roof was slightly opened. The vehicle was taken to a body shop where it was determined that the moon roof unit needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 59,400.

NHTSA ODI 11611326

The contact owns a 2018 Ford F-150. The contact stated that while driving in a rainstorm, water from the sunroof leaked into the cabin of the vehicle. The vehicle was taken to the local dealer who diagnosed that the sunroof needed to be replaced to prevent further water leaks. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 79,000.

NHTSA ODI 11607913

The windshield wipers will sometimes go off when they are not on.

NHTSA ODI 11603357

The contact owns a 2018 Ford F-150. The contact stated while driving at an undisclosed speed, the rear power sliding window top track loosened, and the window almost detached. A local dealer was contacted; however, the vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 60,000.

NHTSA ODI 11601577

I was stopped at a traffic light and all of a sudden my rear window exploded. It sent glass forward richoceting of the front windshield into my eyes. It was like a gun shot was fired into my truck. This caused me to have post traumatic stress. This and the fact that no one believed me that the rear window spontaneously exploded. Since my care was paid for, the window was paid out of pocket adding insult to injury

NHTSA ODI 11589547

Back-up camera is not clear , I can't clearly make out objects when backing, even after cleaning the lens. This has been like this as long as I have had the truck.

NHTSA ODI 11577189

Rear window is held in place with a piece of trim, which is held in place by double-sided tape. It is a safety issue as the window can become dislodged and injured occupants. Ford is aware of this as the Ford company Refuses to fix this on many of the forum websites.. this has been going on since 2015. It is also a safety issue as anyone can easily push the window open with their hand, and could access the vehicle to steal it, or to injure the occupants. Based on the few forums that I looked up under Google, there are hundreds of vehicles like this, and probably tens of thousands. Ford has failed to issue and fails to repair the window as they say it’s a piece of trim although the trim is what holds in the window. Essentially a few small pieces of tape hold the window in and this should’ve never been built like this. I’m counting on nhtsa to do a full investigation and protect me and my family.

NHTSA ODI 11573349

The contact owns a 2018 Ford F-150. The contact stated that the vehicle was started remotely with the key fob and while approaching the trunk of the vehicle 15 minutes later, the contact became aware that the rear windshield had shattered. The contact drove to the residence. The vehicle was taken to an auto glass repair shop where it was inspected, and the replacement part was ordered. The vehicle was not repaired. The dealer was notified of the failure and informed the contact they could not assist because the VIN was not included in a safety recall. The manufacturer was not notified of the failure. The failure mileage was approximately 51,959.

NHTSA ODI 11572098

My windshield wipers will come on in the slow position even though they are "Off". I cannot get them to stop. My wipers will continue to do this for a month or so, and then return to normal where I can control them. This has happened 3 times now. While this is happening, I have problems controlling the speed of the wipers. This only happens when the truck is running.

NHTSA ODI 11571366

The contact owns a 2018 Ford F-150. The contact stated that while the vehicle was parked, there was a rattling sound coming from the moon roof. On another occasion, while driving approximately 55 MPH, a metal piece of the track dislodged and landed in the driver's lap. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 38,000.

NHTSA ODI 11570355

Windshield Wipers stopped working

NHTSA ODI 11567293

The vehicle as of 12/9/2023 at 3:27pm CST is at a mileage of 79,528. We reported to the dealership in April 2021 and services prior to April 2021 that the sunroof would randomly become misaligned with the sunroof track when opening. There will be excessive noise coming from the sunroof when it’s misaligned. We are concerned that there might be a larger problem with potential exposed areas/leaks when that is misaligned. We feel strongly that it is either the alignment (misalignment) of the panels, an issue with the track, or an issue with the brackets. It was brought into the dealership, and they said they fixed it, but it continues to happen.

NHTSA ODI 11559307

Rear window exploded after starting the truck. Glass shards and chunks flew into the truck . This is the 3rd F150 truck that I've owned that has had this happen.

NHTSA ODI 11557269

Rear Slider Windshield Randomly Shattered glass everywhere while vehicle parked no signs of impact no force entry just glass everywhere. vehicle parked in secure area. the only plossible clause I can think of is Remote start I assume it was the remote start. I verified AC status and no defrost was on.

NHTSA ODI 11551079

Rain sensing wipers activate when there is no rain. Also, the wipers activate when I use my turn signal.

NHTSA ODI 11535572

The contact owns a 2018 Ford F-150. The contact stated that the panoramic sunroof failed to close while pressing the close button. The vehicle was taken to a dealer where it was diagnosed and determined that the sunroof guide rails needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was 60,000.

NHTSA ODI 11532703

The contact owns a 2018 Ford F-150. The contact stated while driving 40 MPH and attempting to open the sunroof, the contact heard a loud noise and became aware that the glass panel brackets had separated from the sunroof frame assembly and stopped moving. The vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was contacted, and the manufacturer stated that the vehicle was not included in TSB: 18-2374. The manufacturer referred the contact to the NHTSA Hotline. The approximate failure mileage was 48,000.

NHTSA ODI 11519104

Moonroof malfunctioned- causing it to be left open in the winter with poor conditions rendering the vehicle unsafe to drive. Discovered that internal mechanism for opening and closing (made of plastic) had broken in the track. Was able to get it closed for now but I don’t feel safe driving myself and twin toddlers. Saved the portion of the clip that broke off.

NHTSA ODI 11510270