What 1,835 owners told NHTSA about the 2018 Ford F-150 Supercab

Once the temperature drops below freezing, the door latches will quit working. If I open the door then it will not latch when I try to close the door. This has happened every winter since i have owned the truck. I have taken it into the dealer multiple times for this issue. I believe they even replaced the door latches on one of the occasions but now that it is winter again this year they are not latching when I close the door. This has happened on the front and rear door latches. There must be an issue inherent with the design if they did replace the latches and I'm still having trouble. I believe they need to look at a redesign.

NHTSA ODI 11557159

The contact owns a 2018 Ford F-150. The contact stated that the interior lights illuminated, and the rear driver's door message was displayed. The battery was drained due to the failure. The contact located a similar article on YouTube regarding the rear driver's door and that the wiring harness was frayed. The contact spoke to her neighbor, who experienced the same failure. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, and the contact was referred to NHTSA Hotline for assistance. The failure mileage was approximately 38,391.

NHTSA ODI 11551357

The contact owns a 2018 Ford F-150. The contact stated while driving 45 MPH, the contact heard an abnormal sound and the tailgate unexpectedly opened. No warning light was illuminated. The vehicle had not been diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and determined that the VIN was not under warranty for the failure. The failure mileage was approximately 40,000.

NHTSA ODI 11543168

The twin panel sunroof has water leaks threw the factory installed rivets on the rail causing electrical shortages and which can lead to a fire hazard water and electrical do not mix ford needs to redesign these sunroof rails to prevent water from seeping threw the cracks of the factory installed rivets

NHTSA ODI 11526476

Any time that temps fall below freezing one or multiple doors may fail to re latch shut after opening. I am worried that if that is the case then if they do latch shut could they fail and the door re open mid drive anyways? Seems to me this is a very common ford issue starting back in 2015 but a recall has not been issued, only a customer service thing where they "fix" the issue with more people then not stating that the "fix" does not fix it at all

NHTSA ODI 11508313

All doors have this issue during cold weather. The doors fail to latch or the doors fail to open. When the doors fail to latch I close the door thinking it is safely closed; however, the door latch fails to engage allowing the door to open while driving. This happened while a child was in the back seat and caused a very distressing hazard. I had to tie the door shut with a bungee cord. Other time the door latch will fail to disengage when operating the door handle both interior and exterior door handles. This is also very dangerous because it effectively lock a person in the vehicle preventing escape for any peril. I have learned that NHTSA already recalled this issue for 2015 to 2017 models and it appears that Ford has stuck their middle finger at NHTSA because they continue to use the faulty equipment. Much of what I have read about the fix for the 2015-2017 recall is that the fix prescribed by Ford failed to correct the problem. This is a major safety hazard that deserves your immediate attention before people die from this manufacturer defect. Please do the right thing and force this manufacturer to do the right thing and create a fix that actually corrects the problem.

NHTSA ODI 11504681

3 out of 4 doors locks do not work. If you search recalls for 2015 - 2017 Ford F150's, it is doing the same thing.

NHTSA ODI 11504740

Driver door swung open while driving and then would not stay latched. Door frequently will not latch.

NHTSA ODI 11504292

Drivers side door will not latch closed AND OPEN WHILE DRIVING

NHTSA ODI 11503356

In freezing weather, the door latches freeze and the door cannot be closed. There is a recall for this issue, #19N06 however it does not work. I had the recall performed then a week later when the weather changed, I am unable to close my door. This is a major safety issue because the driver has to hold the door or strap the door shut while driving and there is also the risk of it not being truly latched and swinging open while moving. Ford provides the one time recall however, in my case this seems to do nothing. I have had the vehicle in to Ford and they claim this is all the recall does to fix it and the rest of the time/labor they spend will be out of my pocket. There are no indicator lights prior to failure, it is strictly due to below freezing weather.

NHTSA ODI 11500782

The rear passenger side door did not latch. My 6 month old son could have fell out because his car seat is on that side. Luckily I noticed it when I was backing out of the driveway and not on the expressway. I pulled back into the drive way and tried to shut the door about 30 times. It would not shut. All the other doors worked fine. The only way to keep the door shut was to hold the door shut and lock the truck. After I did that my door would not unlock. It tried doing it manually but it was stuck in the lock position. It seems something is wrong with the door latch and I am glad that I caught it or my baby could have gotten hurt. The door latches in the truck have to be looked at. I just bought this truck from a dealership last week too.

NHTSA ODI 11498843

Frozen door latch,unable to close or lock,must hold door closed with one hand while steering with the other hand,extremly unsafe!!!

NHTSA ODI 11498906

After loading groceries into the rear seats, I shut the passenger door and thought it was latched. I started to drive off and the door came open. I spent 20 mins trying to get it to latch and although I could move the door latch mechanism with my fingers, the door would not latch and remain shut. I ended up tying the door shut in order to drive home 7 miles.

NHTSA ODI 11498718

We were driving and another car told us our tailgate was down. We did not put anything into the truck before we started our drive and no buttons were pushed. The tailgate went back up without incident, however there was also no indication from inside the truck that the tailgate was down.

NHTSA ODI 11498579

The truck was sitting in the driveway and out of nowhere the alarm went off. Go out to inspect and the vehicle is showing that the driver and left back door are not closed. The driver side door will not latch it opened up out of nowhere and will not latch. Apparently this issue is know with Ford trucks when it gets too cold. This is a safety issue because the door will just open while driving.

NHTSA ODI 11498617

Drivers door fails to latch, appears to be similar to Freezing issue on NHTSA Recall ID: 17V652000.

NHTSA ODI 11497697

Vehicle had electrical issues - Diagnosis by dealership was water damage to the Body Control Module. This module is inside the cabin on the front passenger area by their feet/legs. The issues included - flashers goin off, horn going off, truck bed gate dropping open - while parked and while driving down highway, and entire vehicle just shutting down while ALL of the issues happened at once. People have been put at risk by the gate dropping and the immediate shut down of an operating vehicle. The dealer was able to reproduce the problem. I had it happen twice. I have since identified that it is something that is a known issue on F150 forums. So much so that the likely cause of the water damage has been identified, and forwarded to the manufacturer. They are not fixing the issue. Manufacturer's dealership technician identified the water damage as the root cause. Required a replacement Body Control Module. Possible warning signs: Noted by myself and others. Emergency flashers randomly going off. Power drain on batteries. Horn going off randomly. Root cause: Unsealed seam between body panels under the hood in the engine bay. Leaking water falls on firewall and then onto the Body Control Module electrical component. Shorting will eventually ensure. This can happen any time. F150 forum thread documenting the likely culprit leaking seam: https://www.f150forum.com/f118/water-leak-cowl-seam-474781/

NHTSA ODI 11496501

The driver's door freezes, so once the door is opened it will not latch closed until the door is warmed up. Additionally, the door can catch when closed, but if any pressure is put on the door, it pops open because the latch or mechanism is frozen and will not function properly. This has happened multiple times now, and Ford has stated that we don't live in a 'cold' climate region, so the can not get the cold weather 'repair' to fix this issue. I believe this is a significant safety issue, I can't drive the vehicle until the weather warms up so the door latch will work again.

NHTSA ODI 11495839

Tailgate opens while driving and has occurred many times.

NHTSA ODI 11495048

This F150 developed an annoying whistling wind noise at around 50MPH and higher. I cannot be sure but I think it's originating from the windshield area. Owned this vehicle since new and now has 22,000 miles.

NHTSA ODI 11492469

Condensation from evaporator drain is leaking into cab, which has created mold, exposing myself and any passengers riding in my vehicle including my kids. Ford issued TSB 19-2345 to fix this issue but it does not work and they are not willing to replace the molded carpet under a field service action. This is a known design flaw that should be fixed as soon as possible to prevent mold growth. If mold is found, carpet should be replaced immediately due to the health hazards associated with mold in an enclosed vehicle. Ford should be held liable to fix these issues without any charge to the customer.

NHTSA ODI 11485956

In freezing/wintertime conditions drive side door latch freezes open and the door will not remain closed while driving. Problem remains until the truck warms up. Previous recall to fix issue did not resolve the problem. Dealer has no current fix for the problem other than to tell me it’s a known issue.

NHTSA ODI 11471481

Doors won't latch in below freezing temperatures even after recall preformed in February 2021. Dealer says there's nothing to be done at this point since the recall has already been preformed. The majority of the time when the temperatures drop below freezing you must drive holding doors closed till it will eventually latch. On several occasions the passenger rear door appeared to latch correctly only to swing open when i make a turn. This has happened with my child in their car seat in the passenger rear area. Available for inspection

NHTSA ODI 11459778

I have AC condensation leaking into passenger side floor. I pulled the carpet and there is mold all over. I’m concerned about the mold health hazard to my two young kids and myself.

NHTSA ODI 11450972

Continuing issue with the door latches freezing. 20deg weather truck sat all day in car port. Opened driver door and would not latch closed. Lock would not operate. Had to drive holding the door shut. Finally got home and repeatedly worked lock plunger to get in lock position. Door then latched and then would NOT open. Next day heated door latch thru side hole with heat gun to get to work. After sitting 2 hrs again could not get door to latch closed. Drove holding door closed. If lock will move door will latch but then can not be opened from inside or outside. Truck has had two recalls have been completed to fix issue. Still having major issue. In Midwest area.

NHTSA ODI 11450585