What 1,835 owners told NHTSA about the 2018 Ford F-150 Supercab

The contact owns a 2018 Ford F-150. The contact stated while driving at an undisclosed speed with the moon roof closed, the contact heard an abnormally loud sound coming from the vehicle. The contact stated that the moon roof independently opened halfway and independently closed repeatedly. The dealer was made aware of the failure and provided a reset; however, the reset failed to fix the failure. The contact stated that the moon roof closed but was not properly sealed. The vehicle was taken to the dealer where it was diagnosed with a fractured moon roof frame. The contact was informed that the moon roof frame needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 90,500.

NHTSA ODI 11676285

The contact owns a 2018 Ford F-150. The contact stated that while driving at undisclosed speeds, the vehicle was jerking abnormally. The contact stated that the transmission was shifting hard. The contact stated that while driving with the transmission shifting from 9th gear to 10th gear, the transmission shifted to neutral, and the vehicle started to coast. The contact stated that the wrench symbol was displayed. There were no warning lights illuminated. The vehicle was taken to the local dealer on five occasions, where it was diagnosed and determined that the TCM needed to be reprogrammed, and the transmission needed to be replaced or rebuilt. The vehicle was repaired, but the failure persisted. The manufacturer was contacted and confirmed there was no recall coverage for the failure, but would attempt to assist with the repair. The failure mileage was approximately 38,000.

NHTSA ODI 11675279

The vehicle is consuming oil at a 1 quart per 1100 mile rate. i have had it tested at a Ford dealer. there is Technical Service Bulletin (TSB) 19-2365 for the year, make and model but Ford isnt offering a repair. The repair is approximately $14,000.00 that should not be the consumers responsibility. Please help get a recall issued.

NHTSA ODI 11675304

The contact owns a 2018 Ford F-150. The contact stated that upon starting the vehicle, the brake pedal depressed to the floorboard with the "Brake Fluid Level Low Service Now" message displayed. Upon inspection of the engine, the contact discovered that the brake fluid was low; brake fluid was added to the vehicle, and the contact drove to the nearest dealer. A mechanic inspected the vehicle and discovered that brake fluid had leaked into the brake booster due to a defective brake master cylinder. Upon investigation, the contact discovered NHTSA Campaign Number: 25V236000 (Service Brakes, Hydraulic) and linked the failure to the recall. The dealer then informed the contact that the vehicle was not included in the recall. The vehicle was repaired. The manufacturer was also notified of the failure but offered no assistance. The contact was referred to the NHTSA Hotline to report the failure. The failure mileage was 119,650.

NHTSA ODI 11675426

The contact owns a 2018 Ford F-150. The contact stated that while driving at an undisclosed speed, the transmission unexpectedly downshifted. There was no warning light illuminated. The contact stated that an independent mechanic was contacted; however, the vehicle was not diagnosed or repaired. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 78,000.

NHTSA ODI 11675159

Door Latch Freezing during cold winter months(every year) where temperatures drop below 32°F even after Ford Recall done on both front door latches. Inability to open door, then after door opened there is an Inability for door to latch until it warmed up.

NHTSA ODI 11674698

The contact owns a 2018 Ford F-150. The contact stated that while starting the vehicle, there was an abnormally loud sound coming from the engine. The contact stated that several minutes later the vehicle functioned as intended. The check engine warning light was illuminated. The contact received notification of Technical Service Bulletin: 21B10. The vehicle was taken to the dealer where it was diagnosed that the cam phasers had failed and needed to be replaced. The vehicle was repaired; however, the failure recurred afterwards. The contact stated that an abnormally loud sound was coming from the engine with the check engine warning light illuminated. The vehicle was taken to another dealer where it was diagnosed with cam phaser failure. The repair was pending. The manufacturer was not contacted. The failure mileage was 87,560.

NHTSA ODI 11674510

The contact owns a 2018 Ford F-150. The contact stated while driving at an undisclosed speed, there was white smoke coming from the exhaust. In addition, the contact stated that the engine was running abnormally rough. No warning lights were illuminated. The vehicle was taken to the dealer where it was diagnosed with a blown head gasket and engine failure. The contact was informed that the engine needed to be replaced. The vehicle was being repaired. In addition, the contact was informed that the failure was due to an abnormal oil consumption. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 180,000.

NHTSA ODI 11674634

In November of 2024, my truck was shaking, accelerating erratically, and felt like the transmission was slipping. The check engine light came on as well. I took it to the shop and after diagnosing that it was a misfire issue in cylinder 6, they replaced spark plugs, fuel injectors, and tried to switch out new coils. They found gasoline inside cylinder 6, and upon doing a compression test, it was well below 100%. The truck continued to have misfires in cylinder 6, ultimately leading to 0% compression in that cylinder after taking it back to the same authorship to diagnose. After researching online forums and technical bulletins, it’s clear this issue is not uncommon among 2.7L EcoBoost engines from this model year, suggesting a manufacturer defect. The cost to replace the engine (as now recommended) has been estimated at nearly $10,000. With the history of regular oil and maintenance by the previous owner and myself, I feel this is a manufacturing defect that could potentially cause harm to the driver and passengers.

NHTSA ODI 11674648

At or around 85,000 miles, I noticed my vehicle hesitating going into 3rd or 4th gear. Shortly thereafter, the vehicle began hard shifting into that 3rd/4th gear. Occasionally, the vehicle would lunge forward unexpectantly during this gear shift change. There have been several warning lights (wrench icon) appear on the dash. Also, on several occasions, I have experienced a sudden loss of power when trying to accelerate the vehicle as in a passing situation or merging into traffic. Upon doing research on the internet, I discovered hundreds of reports of Ford truck owners experiencing the same problems that I am having. These complaints are from 2018-2023 Ford truck owners whose trucks have the 10 speed transmissions. These defective transmissions need to be recalled not only because they pose a safety concern with the sudden lunging forward but also with the loss of power that sometimes occurs. Many owners have taken their vehicles to Ford dealerships and other mechanics to be told they need new transmissions or their transmissions need to be rebuilt. The cost for these new or rebuilt transmissions are from $5500 to $11,000. These are transmissions with mostly less than 100,000 miles on them. I haven't taken my vehicle to a mechanic (Ford or private) because I feel like I'm just going to be told that I need a new or rebuilt transmission. I am only driving my Ford F-150 within my local town because I'm afraid to drive it out of town. I'm so afraid that I may get into heavy traffic and the vehicle decides to lunge forward causing an accident or that I may need to pass or merge into traffic on an interstate and the vehicle loses power and I get rear-ended. Ford is aware of these defective transmissions and need to recall these vehicles with these 10 speed transmissions.

NHTSA ODI 11674330

The contact owns a 2018 Ford F-150. The contact stated that the vehicle made an abnormal clunking sound on first start up, upon shifting to drive(D) and depressing the accelerator pedal. A dealer mobile technician diagnosed the vehicle at the residence and informed the contact that the smart transmission was operating as designed; however, the failure persisted. The vehicle was taken to the dealer, where the contact was informed that the failure could not be duplicated. The dealer advised the contact to not be concerned because the vehicle was still covered under warranty. The contact stated that the failure progressively worsened, and the vehicle was taken back to the dealer, where it was diagnosed that the 10-speed transmission had failed and needed to be replaced. The dealer informed the contact that the vehicle was no longer covered under warranty, but the manufacturer had provided a loyalty discount. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was approximately 35,000.

NHTSA ODI 11674346

Complaint is regarding transmission issues on a 2018 Ford F150, 10-speed Transmission 10R80. Ford safety bulletins, recalls and transmission part replacements have failed to fix and resort transmission to a normal working condition. Transmission is now downshifting and delaying acceleration in the middle of the road. These unresolved issues with the 10R80 transmission are creating a hazardous situation for my family. Vehicle is unpredictably failing to accelerate at stop sign and red lights, preventing the flow of traffic. Vehicle is failing to accelerate in an appropriate and safe way while merging into the highway. Vehicle is downshifting unpredictably while in motion creating imminent danger to my children. The trade in and resale value are severely affected by the issues created by the 10-speed transmission. BBB Auto Line program case: FRD2511990. Complaint is in regard to Ford lack of substantial help in resolving known issues with the 10R80 transmission.

NHTSA ODI 11674407

2018 Ford F150 XLT twin turbo 4wd. Since the day I bought it. Nothing but problems with lurching jerking at stops. Clunking when truck is on AND OFF. We have video of it. Pushing gas pedal and truck hesitates before it jumps forward always the transmission been to every ford dealer in our area they refuse to help or say they DONT HEAR the knocking or feel lurching all lies we have had at least 3 close calls avoiding accidents and 2 days ago the truck would not stop the transmission skipped and I hit a deer. My bull bar absorbed most of the impact. The 10 speed transmission is the issue and no one wants to hear it but ford wants $10,000 for a new transmission after I paid $48000 for this truck and it’s been in the shop half the time.

NHTSA ODI 11673920

While driving through an intersection, my truck unexpectedly shut down. An error message appeared on the dashboard stating: "Auto Start/Stop – Shift to P, then Restart Engine." I was in a lane with oncoming traffic at the time, so I had to come to a complete stop, shift the vehicle into park, and restart the engine. After restarting, the truck resumed normal operation and I was able to continue driving.

NHTSA ODI 11674025

The contact owns a 2018 Ford F-150. The contact stated while driving at various speeds, the transmission was shifting hard. The contact stated that while driving at highways speeds on a slight incline and upshifting to 10th gear, the transmission slipped. Additionally, the contact stated that the vehicle hesitated while driving between third and fourth gears, and between fourth and fifth gears. The dealer was contacted, and an appointment was scheduled for a diagnostic test. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 85,000.

NHTSA ODI 11674089

Ford had two recalls on 2018 F-150. My vehicle had both issues and was not part of the recall. They had a cam phaser recall that caused timing chain failure if not addressed and excessive oil consumption recall. My vehicle was regular serviced at Ford and it had a rattling noise which indicated possibly timing chain issue but Ford never mentioned any issues at time of service or any warning lights. The timing chain failed and caused damage tonthe engine. The engine has to be rebuilt or replaced for 10k-12k in cost.

NHTSA ODI 11673564

Even with the update to add more oil pressure the camshaft phasers still failed. Happened up in the mountains on vacation. Very large rattle and jerking when first starting the engine. 71,000 miles. All maintenance has been done on time. No warning signs or build up. Ticking time bomb if continued to be driven

NHTSA ODI 11673232

My 2018 F150 has a faulty transmission, started slipping and down shifting. These transmissions need to be recalled. In the shop now. These on going issues need to be addressed and resolved. Thank you [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11673161

My truck has been having shifting problems. Hard shifting going into gear. It hesitates and I have zero power then slams into gear. Unsafe to drive. I have had it serviced and zero luck.

NHTSA ODI 11672720

Transmission failed at 95k miles. This looks to be a very common issue with the 10R80 transmission as there is a class action suit

NHTSA ODI 11672738

I just had to replace my fuel pump due to sudden failure. It was repaired this month at Crossroads Ford of Wake Forest NC. I as well the dealer have the receipts for the repair cost. I believe it should be included in the current recall just issued by Ford and be reimbursed.

NHTSA ODI 11672756

The contact owns a 2018 Ford F-150. The contact stated that while receiving an oil change at a dealer, the mechanic located an oil leak in the oil pan and informed the contact that the oil pan and silicone sealant needed to be replaced. The vehicle was not repaired. The contact related the failure to an unknown recall. The manufacturer was notified of the failure. The failure mileage was 119,314.

NHTSA ODI 11672826

When backing up, my camera will either not work or be extremely slow. Then once it works the backup image or blank screen will show up when not in reverse. My screen will be blank, be extremely slow, or freeze when I turn the vehicle on or when driving. Unable to get CarPlay to work at all. When pushing buttons the lag time is so bad that it will take minutes for it to catch up. Unable to update the software.

NHTSA ODI 11672147

I purchase a 2018 Ford F150 on [XXX]. One week later I am experiencing truck not wanting to shift out of first gear. The shifting is hard and jerking. It jerk so hard that if my son and I didn’t have our seat belt on we would have hit the dash. It periodically will shift from the 9 gear to 1 then back to 4th & 5th gear. It’s I almost got slammed by the car behind me. It is scary I took it to a shop and a total transmission replacement needs to be done I reach out the dealership that told me before I purchased it, all used vehicles go through a thorough inspection. I trusted the dealership and purchased the truck. Under further investigation I contacted where the truck was serviced last and they did an oil consumption test because it is burning a lot of oil. The dealership refuses to help. The transmission is definitely a safety hazard I haven’t even had it a month and I can barely drive it. It my only means of transportation. I have reoccurring monthly doctors appt for my son. It is completely unsafe and can cause a deadly accident for my self and to other around me. Thank you for your time. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11672260

At 65k miles I have started to experience the dreaded 3.5l cam phaser rattle that Ford initially had a Customer Satisfaction Program on. Ford only repaired vehicles that were making a noise at the time of the program so they wouldn’t change my phasers even though they knew they had issues. I just got off the phone with ford customer support and even though I’m within the milage of the initial free replacement they won’t offer any assistance on the $8k repair.

NHTSA ODI 11671933