Home · 2017 Hyundai Tucson Fuel Cell · Complaints

What 983 owners told NHTSA about the 2017 Hyundai Tucson Fuel Cell

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (983)Crash / fire / injury (41)Engine (516)Transmission & drivetrain (273)Speed control (80)Electrical system (77)Fuel system (65)Brakes (47)Body & structure (40)Lights (15)Latches & locks (14)Engine & cooling (13)

Newest first · 983 complaints · page 28 of 40

Jan 27, 2021Brakes

RECEIVED A CALL ( NOT A NOTICE VIA MAIL) ON 1/26/21, FROM THE CARSON CITY, NV. HYUNDAI DEALERSHIP THAT THERE IS A RECALL ON MY VEHICLE. RECALL IS ON THE ABS BRAKE SYSTEM. THE (HECU) HYDRAULIC ELECTRONIC CONTROL UNIT IS DEFECTIVE, CAUSING WIRES TO CORRODE & CAUSE A ELECTRICAL SHORT RESULTING IN COMPARTMENT ENGINE FIRES. I WAS TOLD THAT THERE IS NO SOLUTION TO REPAIR. I WAS TOLD NOT TO PARK MY VEHICLE IN MY GARAGE ANY LONGER BECAUSE A FIRE COULD HAPPEN EVEN IF THE VEHICLE IS NOT RUNNING. THEY OFFERED TO BUY MY VEHICLE BACK @ BLUE BOOK VALUE. MY VEHICLE IS PAID OFF & ONLY HAS 29,000 MILES ON IT & IN EXCELLENT CONDITION. I AM AT A LOSS TO FIGURE OUT WHAT TO DO ABOUT THIS ISSUE. I'M GOING TO CONTACT A LEMON LAW ATTORNEY TO SEE IF I CAN GET THE FULL PURCHASE PRICE OF THE VEHICLE REFUNDED TO ME & THEY CAN HAVE THE DEFECTIVE VEHICLE BACK . THE DEALERSHIP IS TRYING TO GET ME TO TRADE IN MY VEHICLE FOR A NEW VEHICLE, WHICH I DO NOT WANT TO DO .THE VEHICLE HAS ALWAYS BEEN PARKED IN THE GARAGE & NOW IS PARKED OUTSIDE ON THE DRIVEWAY BECAUSE OF THE FIRE DANGER. I'M AFRAID TO DRIVE THIS VEHICLE. HELP!!!

NHTSA ODI 11390119

Jan 25, 2021Transmission & drivetrainWheels

WHEN I STOP AND THEN TRY TO GO AGAIN ENG RPM'S JUMP TO 4000 + AND I HARDLY MOVE , ASLO THERE IS A HISSING NOISE FROM TRANS OR WHEEL HUBS ON HYWAY

NHTSA ODI 11389783

Jan 21, 2021Brakes

TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER HADDAD HYUNDAI 689 EAST STREET, PITTSFIELD, MA 01201 (413) 347-4469) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT NO REMEDY WAS AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOLS CONFIRM THE PARTS AVAILABLE.

NHTSA ODI 11389237

Jan 21, 2021Brakes

TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. THE CONTACT STATED WHILE DRIVING 50 MPH, AN ABNORMAL BURNING ODOR WAS PRESENT. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED CENTRAL AVENUE HYUNDAI( 111 S CENTRAL AVE #1, HARTSDALE, NY 10530; (315) 816-3071) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED CONTACT TO PLACE THE VEHICLE OUTSIDE AND CHECK FOR LEAKS. THE FAILURE MILEAGE WAS 19,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI 11389240

Jan 19, 2021

FRONT PASSENGER'S DOOR TAKES MORE THAN ONE TRY TO OPEN. SAME PROBLEM HAPPENED TO THE DRIVER'S DOOR. VEHICLE WAS LOCKED AND STATIONARY BOTH TIMES. APPARENTLY THIS ISSUE IS PRETTY COMMON WHEN IT SHOULDN'T. IT'S A MAJOR SAFETY CONCERN AND I'M CONCERNED THAT ANOTHER ONE OF THE DOORS COULD FAIL TO OPEN DURING AN EMERGENCY.

NHTSA ODI 11388772

Jan 18, 2021Engine

WHEN DRIVING ON THE HIGHWAY, DRIVER EXPERIENCED SUDDEN NUDGE AND WHITE SMOKE STARTED TO SHOW. ONCE PULLED OVER, DRIVER NOTICED THE CAR IS LEAKING. THE IGNITION WOULD NOT GO. IT WAS EXAMINED AND SHOWED THAT THE ROD PUNCTURED THE ENGINE AS WELL AS THE OIL FILTER, TRAILING OIL FOR MORE THAN A MILE. THE OIL WAS BURNING IN THE PUNCTURED ENGINE AND CAUSED THE SMOKE. THE CRANK SHAFT BROKE IN HALF NOT ALLOWING STARTER TO GO AS WELL.

NHTSA ODI 11388754

Jan 17, 2021Transmission & drivetrainEngine

MY 2017 HYUNDAI TUCSON CONSUMES MORE THAN 3 QUARTS OF OIL BETWEEN FILTER CHANGES. I NOTICED THE OIL CONSUMPTION AROUND 36K MILES. I HAVE TAKEN THE CAR TO SOUTHTOWN HYUNDAI (RIVERDALE, GA) MANY TIMES FOR THIS ISSUE. THE DEALER DID 3 OIL CONSUMPTION TEST, ALL FAILED. I WAS TOLD NOTHING CAN BE DONE AT THE MOMENT. I EVEN REACHED OUT TO CORPORATE, WITH NO RESPONSE BACK. THE VEHICLE CURRENTLY HAS 75K MILES ON THE ENGINE. PLEASE HELP.

NHTSA ODI 11388617

Jan 11, 2021Transmission & drivetrainEngineFuel system

WHEN ON ANY HILL (REVERSING OR FORWARD), IN HEAVY BUMPER TO BUMPER TRAFFIC, AND IN SOME INTERMITTENT SITUATIONS, THE VEHICLE EXPERIENCES A LOSS OF POWER. THE SCARIEST PART OF THIS IS THAT THE CAR JOLTS QUICKLY ONCE IT FINALLY "FINDS A GEAR" AND DECIDES TO GO. WHEN MY CAR DIES BECAUSE IT CAN'T DEAL WITH SLOWER BUMPER TO BUMPER TRAFFIC, THERE'S A PROBLEM! WHEN I'M TRYING TO BACKUP ON A HILL AND THERE'S AN OBJECT BEHIND ME AND I NEARLY HIT IT BECAUSE I CAN'T GET THE CAR TO GO, IT'S A PROBLEM. IT'S A MANUFACTURERS PROBLEM THAT YOU AND THEY KEEP IGNORING! JUST LIKE THE FIRES THAT THEY IGNORED FOR YEARS. THE DEALERSHIPS REPORT TO HUNDREDS OF CUSTOMERS THAT THIS IS NORMAL. IT IS NOT NORMAL. FROM WHAT I HAVE FOUND IN MY RESEARCH, IT'S CAUSED BY A COUPLE OF THINGS. THE FUEL FILTER IS CONSTANTLY DIRTY FROM WHATEVER FUEL TANK COATING HYUNDAI USED ON THE INSIDE OF THE FUEL TANK THAT IS FLAKING OFF. THE SECOND REASON IS A PROBLEM WITH THE DCT. IT SHOULD BE ENGAGING THE 1ST GEAR AND IT'S NOT. IT SHOULD BE SOMETHING AS SIMPLE AS AN UPDATE WITH THE COMPUTER SYSTEMS BUT HYUNDAI DOESN'T CARE ABOUT KEEPING THEIR CUSTOMERS SAFE. IT'S RIDICULOUS THAT HUNDREDS AND THOUSANDS OF PEOPLE COMPLAIN ABOUT THESE ISSUES AND NOTHING IS DONE. NOT AN INVESTIGATION UNTIL THEY GET ENOUGH AND SOMEONE PAYS A LAWYER TO DO IT.BECAUSE THIS HAPPENS ALL THE TIME, I AM PUTTING THE ESTIMATED DATE OF PURCHASE LIKE OTHER CUSTOMERS HAVE DONE ON HERE.

NHTSA ODI 11387557

Jan 11, 2021Transmission & drivetrainEngineFuel system

I HAVE DONE A SIGNIFICANT AMOUNT OF RESEARCH AND FOUND THAT THE HYUNDAI TUCSON HAS THREE POTENTIAL PROBLEMS THAT CAUSE THE ISSUES WITH THE STALLING/LOW POWER ON TAKEOFF. I BELIEVE THAT PART OF IT MIGHT BE THE TRANSMISSION NOT ENGAGING PROPERLY IN 1ST GEAR AND THAT SHOULD BE SOMETHING THEY CAN FIX WITH A COMPUTER UPDATE. THE SECOND FROM WHAT I'VE READ IS THAT THE FUEL TANK HAS A MATERIAL FLAKING OFF ON THE INSIDE OF THE FUEL TANK CAUSING THE FUEL FILTER TO BE DAMAGED/CLOGGED. THE THIRD AND FROM WHAT I HAVE READ, THE REASON SOME OF THE TUCSONS FAIL IS A BAD CRANK SHAFT. MY GUESS IS THAT THE BAD CRANK SHAFT HAPPENS OVER TIME AND THAT THE PROBLEMS START WITH THE FUEL CLOGS. THE FUEL SYSTEM NEEDS TO BE EXAMINED TO ENSURE THAT THE "FLAKING OFF" MATERIAL DEFECT INSIDE THE TANK IS NOT THE CAUSE OF THE FUEL FILTER BEING CLOGGED AND EVENTUALLY THE CAR FAILS. THE LOSS OF POWER IS SCARY AND DANGEROUS AND MUST BE RESOLVED. WOULDN'T IT BE CHEAPER IF HYUNDAI REPLACED ALL THE FUEL TANKS ON THE CARS WITH ONE THAT DOESN'T HAVE A DEFECTIVE MATERIAL COATED ON THE INSIDE OF THEM RATHER THAN REPLACE MOTORS AND KEEP DOING WORK ON THEM OVER AND OVER AND OVER?

NHTSA ODI 11387569

Jan 6, 2021Electrical systemBrakesEngine

NHTSA #20V543000 RECALL NUMBER 195 STILL HAS NO REMEDY FOR THIS YEAR MODEL. THE DEALER I JUST BOUGHT MY VEHICLE FROM HAS 13/14 CERTIFIED PRE OWNED WITH OPEN RECALLS OF THIS NATURE. I PURCHASED AND THEN WAS TOLD I COULD NOT TAKE IT UNTIL THE RECALL WAS FIXED. UNDERSTANDABLE AND APPRECIATED. THE NEXT DAY NOBODY WOULD ANSWER MY TEXTS OR MESSAGES. UPON RESEARCHING I SEE WHY. OBVIOUSLY I DO NOT WANT TO DRIVE MY CHILD AROUND IN A 'NEW' VEHICLE THAT MIGHT CATCH FIRE. WHY DO YOU ALLOW THEM TO CONTINUE TO SELL THEM? WHY ISN'T THERE A REMEDY AFTER 2.5 YEARS?!?

NHTSA ODI 11386743

Jan 4, 2021Engine

2017 HYUNDAI TUCSON. CONSUMER WRITES IN REGARD TO ENGINE FAILURE WHILE DRIVING. *AS THE CONSUMER STATED THE ENGINE SEIZED DUE TO METAL DEBRIS IN THAT WAS NOT COMPLETELY REMOVED FROM THE CRANKSHAFT. *JS *JS

NHTSA ODI 11385833

Dec 31, 2020

THE AUTOMATIC DUAL CLUTCH HESITATES WHEN ATTEMPTING TO ACCELERATE AND HAS ALMOST CAUSED MULTIPLE ACCIDENTS ON THE EXPRESSWAY DUE TO THIS ISSUE, ESPECIALLY WHEN MERGING OR TURNING. VEHICLE STALLS FOR 30 SECONDS OR MORE.

NHTSA ODI 11385719

Dec 28, 2020Engine

ENGINE LOST OIL PRESSURE TO ROD BEARINGS. NO WARNING LIGHTS OF ANY KIND. THE CONNECTING ROD BEARINGS WERE VERY LOUD AND ENGINE STALLED A FEW TIMES. I HAD VEHICLE TOWED TO DEALERSHIP. THE SYMPTOMS CAME ON SUDDENLY, WITHOUT CHECK ENGINE CODES OR WARNINGS. THE FACTORY DENIED RESPONSIBILITY, SAYING THE WARRANTEE EXPIRED. I AM NOT CLAIMING WARRANTEE COVERAGE, BUT THE SYMPTOMS ARE VERY SIMILAR TO RECENT RECALL AND SAFETY RECALL ISSUES FOR WHICH NHTSA FINED HYUNDAI FOR NEGLIGENCE. NJ

NHTSA ODI 11385299

Dec 23, 2020Transmission & drivetrainEngine

HYUNDAI TUCSON 1.6L TURBO ENGINE BURNS OIL INTERNALLY BEFORE 3,000 MILE OIL EXCHANGE. STARTED AROUND 75K MILES. THE TRUCK HESITATES AND WANTS TO STALL. I HAVE TO ADD QUART OF OIL EVERY 2K MILES BEFORE OIL EXCHANGE. THERE IS NO VISIBLE OIL LEAKS. IGNITION COIL ERROR CODE DIAGNOSTICS POINT TO MIS-FIRING OF CYLINDER 2. REPLACED SPARK PLUGS AND SWITCH KNOWN GOOD IGNITION COIL BUT SAME ERROR CODE AND ENGINE LIGHT. THIS TRUCK MAKE, YEAR AND MODEL IS WELL KNOWN AT OIL EXCHANGE SERVICE CENTERS FOR RUNNING LOW ON OIL BECAUSE IT BURNS OIL UNKNOWINGLY TO IT'S VEHICLE OWNERS.

NHTSA ODI 11384642

Dec 19, 2020Electrical system

DRIVER SIDE BRAKE LIGHT HAS GONE OUT 4 TIMES IN 3 YEARS

NHTSA ODI 11384159

Nov 30, 2020Engine

TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE DRIVING AND ATTEMPTING TO MAKE A LEFT TURN, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE STALLED AND SHUT-OFF IN THE MIDDLE OF THE TURN. THE VEHICLE COASTED ACROSS THE STREET TO AVOID ONCOMING TRAFFIC. THE VEHICLE WAS RESTARTED AND DRIVEN TO HIS DESTINATION. THE VEHICLE WAS TAKEN TO GERALD HYUNDAI (209 HANSEN BOULEVARD, NORTH AURORA, IL 60542, (877) 781-4106) WHERE THE MECHANIC TEST DROVE THE VEHICLE HOWEVER, COULD NOT DUPLICATE THE FAILURE. AN INDEPENDENT MECHANIC WAS CONTACTED AND THE CONTACT WAS INFORMED THAT THE FAILURE WAS POSSIBLY CAUSED BY THE DUAL CLUTCH SYSTEM. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 12,000.

NHTSA ODI 11377039

Nov 30, 2020Engine

ENGINE FAILURE AT 121K MILES. I DRIVE LONG DISTANCES FOR WORK SO THE MILES ARE SUPER EASY NOT STOP AND GO. I NOTICED A KNOCKING NOISE AT CERTAIN THROTTLE PEDAL POSITIONS, I PULLED INTO A GAS STATION AND CHECKED THE OIL AND IT WAS BARELY TOUCHING THE DIP STICK SO I BOUGHT A QUART OF OIL AND THIS PUT THE LEVEL IN THE MIDDLE OF THE ACCEPTABLE RANGE ON THE DIP STICK. I PROCEEDED TO GET SOMEWHERE CLOSER TO MY HOME. AS I WAS DRIVING ON THE INTERSTATE THE CHECK ENGINE LIGHT CAME ON AND STARTED BLINKING SO I GOT OFF ONTO THE EXIT AND AT THE TOP THE MOTOR MADE A HARD NOISE AND STOPPED AND ALL THE LIGHTS CAME ON THE DASH AND SMOKE CAME FROM UNDER THE CAR. THERE WAS OIL ON THE GROUND SO I ASSUME THE OIL PAN HAD A HOLE FROM A ROD FAILURE. I CHANGE MY OWN OIL EVERY 7500N MILES WHEN THE FACTORY SETTING TELLS ME IT'S TIME. I USE MOBIL 1 SYNTHETIC OIL AND A GOOD FILTER EVERY TIME. I HAD THE OIL CHANGED THE FIRST TIME AT HYUNDAI OF ONTARIO, CALIF AND THE SECOND TIME AT JIFFY LUBE IN REDLANDS, CA. THE PRICE FOR SYNTHETIC OIL CHANGE WAS RIDICULOUS WHEN I CAN DO IT FOR HALF MINIMUM. HYUNDAI HAS SAID SINCE I HAVE NO INVOICES FOR OIL CHANGES THEY WILL NOT COVER MOTOR FULLY? I KNOW THE COMPUTER CAN BE ACCESSED TO SEE THE DATES WHEN I RESET THE METER MILES. I KNOW SINCE DOING MY RESEARCH HYUNDAI HAS HAD THE VERY SAME PROBLEMS WITH PRIOR YEAR CARS. I BELIEVE THEY SHOULD PAY FOR THIS PROBLEM A CAR LIKE THIS SHOULD LAST WELL INTO 200 TO 300K MILES WHEN TAKEN CARE OF PROPERLY. I HAVE HAD A HONDA AND TOYOTA THAT DID HIGH MILEAGE WITH NO PROBLEMS. HYUNDAI STILL HAS A PROBLEM WITH THE 2.0 LITER MOTORS. THE WARRANTY NEEDS TO BE MADE LONGER TO 200K MILES IF THEY HAVE REALLY FIXED THE PROBLEM WITH THIS MOTOR. I WILL NEVER BUY OR RECOMMEND A HYUNDAI VEHICLE TO ANYONE!

NHTSA ODI 11377133

Nov 27, 2020Transmission & drivetrain

CAR HESITATES AND ALMOST STALLS AT LOW SPEED EX: PARKING LOT CAR WILL BUCK AND ACT LIKE IT WANTS TO CUT OFF. WHEN AT A STOP, LIKE A STOP SIGN, WHEN PUTTING FOOT ON THE GAS, CAR WILL GO FORWARD, AND THEN NOT CONTINUE GOING, IT WILL REV AND THEN KICK INTO GEAR, LUNGING FORWARD. VERY DANGEROUS IN MY OPINION. THIS ISSUE IS NOT INTERMITTENT, HAS ALWAYS BEEN AN ISSUE

NHTSA ODI 11376502

Nov 1, 2020Transmission & drivetrain

TRANSMISSION HESITATES FROM THE START OF DRIVING IN MOTION

NHTSA ODI 11372502

Oct 29, 2020Electrical system

OUR 2017 HYUNDAI TUCSON IS GOING THROUGH A LOT OF OIL. WE ARE HAVING A CONSUMPTION TEST DONE. I CALLED THE HYUNDAI DEALER WHERE WE HAD THE OIL CHANGE AND HE SAID HE HEARD SOMETHING ABOUT HYUNDAI TUCSON'S BURNING THROUGH A LOT OF OIL. I DID SEE A LAWSUIT FOR THE 2016 MODELS AND THINK 2017 MODELS ARE HAVING SIMILAR ISSUE. OUR SEAT RECLINING ELECTRICAL BUTTON IS ALSO FAILING THE SEAT TO RECLINE PROPERLY.

NHTSA ODI 11367039

Oct 11, 2020Engine

TRAVELING ON AN EXIT RAMP OFF THE HIGHWAY THE ENGINE FAILED COMPLETELY. I HAD TO CASH IT DOWN AND RESTART THE VEHICLE. PROCEEDING ON THE NEXT HIGHWAY THE CAR CONTINUALLY STALLED APPROXIMATELY 10 TIMES BEFORE FINDING A SAFE PULLOVER; PUTTING MYSELF AND OTHER LIVES AT RISK. I TAKE EXCELLENT CARE OF MY VEHICLE FOLLOWING ALL MAINTENANCE GUIDELINES TO KEEP A HAPPY AND HEALTHY VEHICLE. IT'S A HUGE DISAPPOINTMENT THAT AFTER JUST A FEW WEEKS SHORT OF THREE YEARS OF OWNERSHIP I'M TOLD THE ENGINE BLEW 'FOR NO REASON - THESE THINGS JUST HAPPEN'.

NHTSA ODI 11363818

Sep 15, 2020Transmission & drivetrainEngine

VEHICLE STALLED 2/21/2020 AT A STOP LIGHT AND LEFT ME STRANDED RESULTING IN A TOW TO THE DEALERSHIP. AFTER LENGTHY PROCESS WITH HYUNDAI CORP AND DEALERSHIP, I WAS FORCED TO PURCHASE NEW ENGINE SINCE THEY CLAIM MY INCIDENT DOES NOT FALL UNDER WARRANTY DUE TO "OUTSIDE INFLUENCES" SINCE HYUNDAI DID NOT WANT TO OWN UP TO A DESIGN FLAW THAT HAS NOW RESULTED IN A RECALL OF THOUSANDS OF VEHICLES. NEW ENGINE STILL STALLS WHEN TRYING TO ACCELERATE, BUT HAS NOT LEFT ME STRANDED YET. THIS WILL BE MY LAST HYUNDAI FROM SEVERAL INTERACTIONS REGARDING THIS INCIDENT. HYUNDAI NEEDS TO OWN UP TO THESE SAFETY ISSUES IN ALL THEIR ENGINES ACROSS ALL YEARS. THE 2016 AND 2017 TUSCON'S ARE EXPERIENCING THE EXACT SAME PROBLEMS AS THE 2014, 2015, 2018, AND 2016 MODELS.

NHTSA ODI 11355243

Sep 12, 2020Transmission & drivetrain

THIS VEHICLE IS EQUIPPED WITH A DUAL CLUTCH TRANSMISSION, UNBEKNOWNST TO ME WHEN I PURCHASED IT USED NOV 2019. HAD I KNOWN, AND RESEARCHED ALL THE ISSUES, I WOULD NEVER HAVE BOUGHT IT. THIS VEHICLE IS DANGEROUS DUE TO THE WAY THE TRANSMISSION STALLS WHEN FIRST STARTING AND AS YOU PUSH THE GAS A LITTLE MORE TO GET IT TO GO, IT JETS FORWARD TOO FAST. IT IS A SAFETY ISSUE THAT HYUNDAI AND NOT WILLING TO DO ANYTHING ABOUT. IT IS UNSAFE TO DRIVE THIS VEHICLE ON SNOWY ROADS, WHICH I DID THIS PAST WINTER AND FELT VERY UNSAFE DUE TO THE STALL AND THEN JET FORWARD ISSUE. I WOULD NEVER ALLOW A NEW/YOUNG DRIVER TO USE THIS VEHICLE BECAUSE OF THIS ISSUE. THERE HAVE BEEN A COUPLE TIMES I WAS ALMOST HIT BECAUSE OF THE STALL WHEN PULLING OUT INTO TRAFFIC AND ALSO A FEW TIMES WHEN I FELT I COULD LOSE CONTROL OF THE VEHICLE DUE TO THE JETTING FORWARD. MY PREVIOUS VEHICLE WAS ALSO A HYUNDAI TUCSON, MINUS THE DUAL CLUTCH, AND IT WAS THE BEST VEHICLE I'D EVER OWNED. PASSED IT DOWN TO MY BROTHER WITH 265,000 MILES ON IT AND STILL GOING STRONG. I HAD NO IDEA HYUNDAI HAD CREATED THIS DUAL CLUTCH AND NOW I AM STUCK PAYING FOR A VEHICLE THAT IS NOT SAFE TO DRIVE. THIS HAS BEEN HAPPENING EVER SINCE I PURCHASED IT USED NOV 2019 AND I HAVE CONTACTED HYUNDAI TWICE ABOUT IT. THE FIRST TIME THEY HAD ME TAKE IT IN TO RESET THE DRIVER TRAINING MODE. THE SECOND TIME THEY SAID THERE IS NOTHING WRONG WITH THE VEHICLE. I NOW KNOW WHY THE PREVIOUS OWNER TRADED IT IN WITH ONLY 14,000 MILES. :(

NHTSA ODI 11354588

Sep 10, 2020Engine

THE TURBO WENT OUT OF IT AND THE DEALERSHIP SAID IT NEEDED A WHOLE NEW ENGINE WE TOOK IT TO ANOTHER PLACE TO GET SECOND OPINION AND THEY SAID IT NEEDED A NEW TURBO, WE PUT THAT ON A YEAR AGO AND NOW ITS BAD AGAIN. WHEN DRIVING IT WE NOTICED IT KEPT LOOSING POWER, FIRST TIME WAS IN THE FALL OF 2019 AND JUST NOW ITS STARTED THE SAME THING LOOKING POWER AND ENGINE CODE WITH TURBO

NHTSA ODI 11354159

Sep 2, 2020Transmission & drivetrainEngineFuel system

BOUGHT THE CAR NEW IN FEBRUARY 2017. AS OTHERS HAVE NOTED, WHEN I APPLY THE GAS, THE CAR HESITATES AND THEN SURGES. VERY DANGEROUS AT INTERSECTIONS WHERE YOU HAVE TO GET UP TO SPEED AMONG OTHER CARS. BACKING UP ON A HILL IS VERY DIFFICULT - NOTHING HAPPENS UNTIL IT SUDDENLY JUMPS. HOLDING AND INCHING FORWARD ON A HILL IS SIMILARLY A CHALLENGE. THE DEALER OF COURSE SAYS THERE'S NOTHING WRONG. THE THIRD TIME I COMPLAINED THEY FINALLY SAID IT WAS A DESIGN ISSUE AND THERE'S NOTHING THAT CAN BE DONE. OTHER THAN THAT, THE CAR IS QUITE WELL DESIGNED. I REALLY LIKE EVERYTHING ELSE. BUT HYUNDAI REALLY SCREWED THIS UP AND I DON'T WANT TO DRIVE SUCH AN UNSAFE CAR. I WILL PROBABLY SELL IT AT A LOSS AND I DOUBT I'LL EVER BUY ANOTHER HYUNDAI. VERY POOR. THIS FORM REQUIRES ME TO PUT A DATE THAT THE INCIDENT HAPPENED. IT HAPPENS ALL THE TIME, SO I JUST ENTERED THE DAY I BOUGHT THE [XXX] THING. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA ODI 11352689

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Working with the data? Download all 983 complaints as CSV · fetched from NHTSA July 25, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2017 Hyundai Tucson Fuel Cell verdict →