What 983 owners told NHTSA about the 2017 Hyundai Tucson Fuel Cell

DOOR OPERATION WAS WORKING FINE. THEN AFTER A TRIP UNLOCKED AND WALKED AROUND CAR TO REMOVE MY FIVE YEAR OLD AND DOOR WILL NOT OPEN. LOCK ENGAGES, HOWEVER DOOR WILL NOT UNLATCH.

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REAR PASSENGER SIDE DOOR NO LONGER OPENS WHEN "UNLOCKED". SAFETY HAZARD FOR PASSENGERS RIDING IN THE BACK, LIKE MY TODDLER. VEHICLE WAS PARKED WITH THE IGNITION ON AND CHILD IN THE ADJACENT SEAT. AFTER MANY TRIES TO LOCK/UNLOCK IT OPENED. NOW IT WILL NOT OPEN AT ALL UNDER ANY CIRCUMSTANCE.

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THE PASSENGER DOOR ON THE DRIVER SIDE LOCKED ITSELF. CANNOT BE OPENED FROM EITHER INSIDE OR OUTSIDE. IT IS SAFETY CONCERN SINCE I CAN'T PUT CHILD LOCK ON THE OTHER PASSENGER SIDE JUST INCASE IT LOCKS ITSELF TOO. MY CHILD IS NOT SAFE

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I WAS DRIVING ON A CITY STREET. MY VEHICLE STARTED MAKING A LOUD NOISE, AND IN THE MIDDLE OF THE INTERSECTION THAT INCLUDED A FREEWAY EXIT, I HEARD A CLANK AND THE CAR WOULD NO LONGER MOVE FORWARD. I CHECKED TO MAKE SURE I WAS IN GEAR, BUT THE ENGINE RACED, AND THE CAR WOULD NOT MOVE. I WAS PARTIALLY IN THE LANE OF TRAFFIC. THIS WAS ESPECIALLY DANGEROUS, AS I WAS IN THE PATH OF CARS COMING OFF THE FREEWAY RAMP. (HAVING IT DISENGAGE WHILE DRIVING WOULD BE A SAFETY ISSUE ANYWHERE.) THOSE CARS HAD LIMITED SIGHT DISTANCE, AND HAD TO SWERVE TO MISS MY VEHICLE. I HAD THE CAR TOWED TO A REPAIR SHOP. I WAS INITIALLY TOLD THAT THE DUAL CLUTCH HAD DISENGAGED AND FAILED WHILE I WAS DRIVING. DURING THE REPAIR PROCESS, THE MECHANIC ALSO FOUND THE TRANSMISSION AND FLYWHEEL TO BE DAMAGED OR FAULTY. THE MECHANIC NOTED THAT HE THOUGHT, BECAUSE OF THE RECENT MODEL YEAR, THAT THE DUAL CLUTCH ASSEMBLY WOULD BE A SPECIAL ORDER PART, BUT WAS TOLD THAT HAD AT LEAST TEN IN STOCK BECAUSE THE ORIGINAL PART WAS POORLY DESIGNED AND MANUFACTURED. THE REPLACEMENT PART HAD BEEN REDESIGNED.

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TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. HYUNDAI OF EL PASO (8600 MONTANA AVE, EL PASO, TX 79925) AND THE MANUFACTURER WERE MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. THE CONTACT DISCOVERED THAT HER VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. ROUND ROCK HYUNDAI (2405 N. INTERSTATE HWY 35, ROUND ROCK, TX 78664, (512) 920-5397) WAS CONTACTED AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

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TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE LOCAL DEALER HYUNDAI OF EL CAJON LOCATED AT 1385 E. MAIN ST, EL CAJON, CALIFORNIA 92021 WAS CONTACTED AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

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AS I WAS DRIVING ON THE HIGHWAY I NOTICED MY MPH STARTING TO GO DOWN. MY FOOT WAS ALL THE WAY DOWN ON THE GAS AND MY MPH STARTED TO GO DOWN. MY CAR STARTED MAKING SOME NOISES AND AFTER A FEW MINUTES MY MPH SHOT DOWN COMPLETELY AND I NOTICED SMOKE COMING FROM THE BACK OF MY CAR. I PULLED OVER AS QUICKLY AS I COULD TO AVOID GETTING HIT BY ANOTHER VEHICLE. I TURNED OFF MY CAR AND HAD TO GET IT TOWED. AFTER DOING MY RESEARCH IT SEEMS THERE HAVE BEEN ISSUES WITH 2017 HYUNDAI TUCSON ENGINES THAT I WISH I KNEW ABOUT BEFORE PURCHASING THE VEHICLE !

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I BOUGHT MY 2017 WITH 38,000 MILES ON IT AND I DROVE A TOTAL OF 400 MILES A WEEK FOR WORK. I HAD BEEN TAKING IT TO THE LOCAL HYUNDAI DEALER FOR ROUTINE SERVICE AND NOT ONE TIME DID THEY MENTION THAT IT WAS BURNING OIL OR EVEN LOW WHEN THEY WOULD CHANGE IT. WE DECIDED TO START DOING IT OURSELVES AND WHEN MY HUSBAND DID THE NEXT OIL CHANGE HE NOTICED IT WAS COMPLETELY EMPTY OF OIL AND THERE WERE NO LEAKS VISIBLE. 2,400 MILES LATER MY ENGINE LIGHT COMES ON AND WE HAD TO ADD 5 QUARTS OF OIL TO THE CAR AND THE TICKING THAT I THOUGH WAS MAYBE THE AC GOING OR SOMETHING LIKE THAT, JUST SUDDENLY STOPPED. IT RAN IN MY DRIVEWAY THE NEXT MORNING FOR 10 TO 15 MIN WARMING UP FOR ME TO GO TO WORK. I DROVE 4 MILES WITH NO ABNORMALITIES IN SOUND OR DRIVABILITY. THEN ALL OF A SUDDEN I HEARD THIS LOUD SCREECHING NOISE AND MY CAR DIED. I GOT IT TO START BACK A SECOND TIME AND WAS LUCKY ENOUGH THAT I COASTED THE 1/2 MILE AROUND HILLS AND CORNERS TO BE ABLE TO GET PULLED INTO A DRIVEWAY AND OUT OF THE ROAD BEFORE IT COMPLETELY STOPPED ROLLING. IT IS NOW SITTING AT THE CARMAX THAT I BOUGHT IT FROM AWAITING A NEW MOTOR. I WAS INFORMED THAT THE ROOT CAUSE WAS APPARENTLY A BAD RING OR GASKET IN THE 3RD CYLINDER THAT GOES AROUND THE PISTON. MY OIL LIGHT NEVER ONE TIME CAME ON TO TELL ME THERE WAS EVER ANY ISSUES NOR DID IT GIVE ME ANY INDICATION . I WAS UP TO DATE ON MY OIL CHANGES AND IT HAD ONLY BEEN 2,400 MILES LIKE I SAID, SINCE THE LAST ONE. IT HAS 70,000 MILES ON IT NOW AND NEEDS A BRAND NEW MOTOR DUE TO A MOTOR MALFUNCTION THAT WAS CAUSED BY THE MANUFACTURING OF THE MOTOR. HAD I NOT BEEN ABLE TO COST OUT OF THE ROAD, I COULD HAVE BEEN SERIOUSLY INJURED OR KILLED JUST TRYING TO GET MY CAR AND MYSELF TO A SAFE LOCATION.

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I CALLED TO HAVE THE RECALL FIXED AND WAS INFORMED THERE IS A WAITING LIST OF UNKNOWN LENGTH. THIS COULD BE A POTENTIALLY FATAL PROBLEM. THERE SHOULD NOT BE A WAITING LIST.

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WHILE TRAVELING ON THE HIGHWAY AT APPROXIMATELY 75 MILES PER HOUR MY VEHICLE SUDDENLY STOPPED ACCELERATING AND SMOKE STARTED TO APPEAR FROM UNDER THE HOOD AND FROM THE TAIL OF THE VEHICLE. AFTER NEARLY BEING HIT BY A VEHICLE TRAVELING BEHIND MINE I WAS ABLE TO PULL OVER TO THE SHOULDER OF THE HIGHWAY AND EXIT THE VEHICLE I OBSERVED FLAMES AND SMOKE COMING FROM UNDER THE VEHICLE. THE FLAMES LUCKILY EXTINGUISHED ON THEIR OWN. AFTER HAVING THE VEHICLE TOWED TO THE HYUNDAI DEALERSHIP THEY CONFIRMED THAT THE ENGINE HAD FAILED AND THAT A PISTON HAD GONE THROUGH THE ENGINE WALL. THIS SEEMS TO BE A COMMON PROBLEM FOR HYUNDAI WITH THESE YEAR VEHICLE AND ENGINE TYPE SO I WANTED TO MAKE SURE TO REPORT THE INCIDENT.

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CURRENTLY AWAITING A LETTER FROM THE DEALER TO HAVE MY TUCSON FIXED DUE TO THE RECALL THAT COULD START A FIRE. CURRENTLY NOT ABLE TO RENT IT OUT DUE TO OPEN RECALL.

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I WAS DRIVING ON HEY DO 70 CAR MADE A NOISE DROPPED TO 65 PPL WAS HONKING AT ME I LOOKED IN REAR VIEW MIRROR I SEE SPARKS COMING FROM BOTTOM OF CAR. I IMMEDIATELY MERGED TO THE RIGHT TURN CAR OFF AND IT STARTED SMOKING. I HAVE NO WARNING ⚠️ INDICATORS ON IN CAR TO SAY SOMETHING IS WRONG.

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2017 HYUNDAI TUSCAN WILL LOSE ACCELERATION WHEN DRIVING DOWN THE HIGHWAY OR ANY STREET. SLOW ACCELERATION FROM COMPLETE STOP. AFTER PULLING OVER SHUTTING THE VEHICLE OFF AND RESTARTING IT WILL ACCELERATE PROPERLY SOMETIMES FOR MINUTES, SOMETIMES FOR DAYS. THIS HAS BEEN HAPPENING SINCE PURCHASING THE VEHICLE ABOUT 7-8 MONTHS AGO.

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THERE IS A CURRENT RECALL ON THIS VEHICLE: NHTSA RECALL NUMBER20V543000. I HAVE CALLED THE DEALER AND THEY HAVE NO IDEA OF WHEN HYUNDAI WILL PROVIDE A FIX. SINCE THIS DEFECT CAN CAUSE THE CAR TO CATCH FIRE CAN YOU PLEASE FIND OUT ABOUT THE FIX FOR THIS PROBLEM.

NHTSA ODI 11396454

MADE APPOINTMENT TO CORRECT RECALL AT THE DEALERSHIP, THEN 1 WEEK LATER THEY SAID THERE IS CURRENTLY NO REMEDY TO FIX THE RECALL. THEY DON'T KNOW HOW LONG IT WILL TAKE, BUT WILL CONTACT ME TO MAKE A SERVICE APPOINTMENT ONCE THEY FIND A REMEDY. THE PROBLEM IF THIS RECALL IS NOT FIXED IT CAN CAUSE A FIRE IN THE ENGINE. AT THIS TIME, I WAS ADVISED TO ONLY PARK OUTSIDE TO PREVENT A INTERNAL COMBUSTION IN THE ENGINE.

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I PURCHASED 2017 TUCSON BRAND NEW AT ROUGHLY 22K MY ENGINE SEIZED AND THE 3RD CONNECTING ROD FAILED. AFTER ENGINE REPLACEMENT I CONTINUED TO HAVE PROBLEMS WITH REAR DRIVER SIDE BRAKE LIGHT CONTINUOUSLY GOING OUT, BULB IS NOT OUT BUT WIRING SCORCHED AND BULB SOMEHOW CONTINUOUSLY BECOMES LOOSE. I HAVE REPLACED FRONT HEADLIGHTS REPEATEDLY WITH THE DRIVER FRONT SHATTERING IN HOUSING. I HAVE ALSO REPLACED CALIPERS AND HAVE GONE THROUGH 7 SETS OF ROTORS. AT ROUGHLY 60000 I NOTICED I WAS RUNNING OUT OF OIL IN BETWEEN EVERY 3000 MILE OIL CHANGE. CONTINUED TO BRING BACK TO DEALER FOR REPAIR S . I HAVE COMPLAINED MULTIPLE TIMES ABOUT HESITATION WHEN PULLING OUT FROM STOP AND ENGINE KNOCKING. MULTIPLE OIL PAN RESEAL GASKETS REPLACED FUEL PUMP REPLACED, OIL ALWAYS ALL OVER ENGINE. AT 110K MY ENGINE FAILED A SECOND TIME WITH HYUNDAI DENYING ALL CLAIMS. ORIGINALLY SAID THEY WOULD REIMBURSE ME FOR RENTAL BUT WHEN THEY EMAILED ME LETTER FOR 'GOODWILL ' REIMBURSEMENT IT WAS A RELEASE FROM LIABILITY WAIVER IF I TOOK THEIR 'GOODWILL ' . I HAVE INFORMED THEM OF ELECTRIC ISSUES AND HOW I FEEL UNSAFE WITH NEW RECALL AND FIRE POSSIBILITY AND THEY INFORMED ME AS LONG AS NO WARNING LIGHT IS ON IT SHOULD NOT BE AN ISSUE. I TRIED TO TRADE VEHICLE IN AND NO ONE WOULD TAKE MY TRADE, IT'S 3 YEARS OLD AND WORTH NOTHING. HYUNDAI RESPONSE WAS VEHICLES DON'T HOLD THEIR VALUE LIKE THEY USED TO. I AM DISGUSTED WITH THEIR DISMISSIVE CUSTOMER CARE, 2 ENGINES IN A VEHICLE 3 YEARS OLD AND THEY INSIST THERE IS NOTHING WRONG WITH THEIR PRODUCT.

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THERE IS STILL NO REMEDY FOR THE CURRENT ABS RECALL ON MY VEHICLE.

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TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED WHILE DRIVING 25 MPH, THE OIL WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. GANLEY HYUNDAI OF PARMA (7115 BROOKPARK RD, PARMA, OH 44129, (216) 539-2863) WAS CONTACTED AND AN APPOINTMENT WAS SCHEDULED TO HAVE THE VEHICLE DIAGNOSED, WHICH WAS STILL PENDING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 22,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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THREE TIMES IN TWO MONTHS I STOP AT RED LIGHT OR STOP SIGN TAKE OFF AND MY TUCSON WOULD STALLED IN THE MIDDLE OF THE ROAD AND WOULD NOT GO AFTER PADDING THE GAS PEDDLE THREE TO FOUR TIMES THE CAR WOULD GO THEN I AM WORRIED THAT ANOTHER CAR WILL RUN IN TO ME OR HIT ME AND SOME ONE WILL GET HURT IF NOT KILLED

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1) HYUNDAI FAILURE TO NOTIFY ME OF SAFETY RECALL 195 REGARDING A POTENTIAL FOR FIRE EVEN THOUGH THE VEHICLE REGISTRATION ADDRESS HAS NOT CHANGED SINCE JANUARY 2019. I LEARNED OF IT FROM OTHER SOURCES ON 1/9/21. 2) HYUNDAI FAILURE TO PROVIDE ANY INFORMATION REGARDING WHEN THE WHEN THE CAR WILL BE REPAIRED PER THEIR RESPONSE TO HYUNDAI CONSUMER AFFAIRS CASE#: 17671663. LOCAL DEALER DOES NOT KNOW WHEN THEY WILL GET THE PARTS TO FIX IT.

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TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. THE CONTACT STATED WHILE AT A STANDSTILL, THE VEHICLE BEGAN TO STALL WITHOUT WARNING. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER BILL DUBE HYUNDAI (271 MAIN ST, WILMINGTON, MA 01887, (978) 253-4691) WHERE IT WAS NOT DIAGNOSED. THE MANUFACTURER HAS BEEN INFORMED OF FAILURE AND TOLD THE CONTACT TO CONTACT A DEALERSHIP. THE FAILURE MILEAGE WAS APPROXIMATELY 12,000.

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WE SAW IT ON INTERNET HYUNDAI TUCSON 2017 HAD RECALLS ON THE BRAKES THAT THEY MAY CATCH ON FIRE.DEALERSHIP SAID YES. TOOK TO DEALERSHIP-APPT.1/15/2021. NO PART. CALLED TODAY-NO PART IN .

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HYUNDAI HAS A MANUFACTURER RECALL FOR THIS VEHICLE, NHTSA RECALL # 20V543000. I WAS INFORMED BY THE SERVICE DEPARTMENT AT MY HYUNDAI DEALERSHIP (NAPLETON HYUNDAI IN HAZELWOOD, MO) THAT THERE IS AN ACTIVE RECALL, BUT THEY DO NOT HAVE THE PARTS NEEDED OR A SOLUTION TO FIX THIS RECALL. I DON'T UNDERSTAND WHY A RECALL CAN BE ISSUED FOR WHAT MAY BE A SERIOUS SAFETY ISSUE (POTENTIAL ENGINE COMPARTMENT FIRE), AND YET HYUNDAI DOES NOT HAVE A SOLUTION OR THE PARTS NEEDED TO FIX THIS PROBLEM. ADDITIONALLY, THE SERVICE ADVISOR AT NAPLETON HYUNDAI INFORMED ME THAT THERE IS A SOLUTION FOR THIS RECALL FOR HYUNDAI TUCSONS IN THE 2019 THROUGH 2021 MODEL YEARS, BUT APPARENTLY AS THE PARTS BECOME AVAILABLE HYUNDAI DEALERS ARE USING THOSE PARTS TO FIX CARS THAT ARE IN THEIR STOCK OF CURRENT INVENTORY, PERHAPS AT THE EXPENSE OF NOT HAVING THEM AVAILABLE TO FIX THOSE 2019 THROUGH 2021 MODELS. MY VEHICLE IS A HYUNDAI TUCSON FROM THE 2017 MODEL YEAR. I AM NOT COMFORTABLE WITH HAVING TO JUST "LIVE WITH" THIS POTENTIAL FIRE RISK UNTIL HYUNDAI COMES UP WITH A SOLUTION FOR MY MODEL YEAR, AND THEN COMES UP WITH THE NECESSARY PARTS TO MAKE THE REPAIRS. IF THEIR IS A RECALL FOR AN AUTOMOBILE, THERE SHOULD BE A SOLUTION READILY AVAILABLE FOR THE CONSUMER FROM THE MANUFACTURER.

NHTSA ODI 11391191

UNABLE TO START VEHICLE, VEHICLE HAS A SMART KEY KEYLESS SYSTEM AND THE VEHICLE DOESN'T START THE ENGINE BECAUSE THE BRAKE PEDAL IS ROCK SOLID, THE CAR PUTS IN ACC AND ON BUT WILL NOT START THE ENGINE. DRIVER MUST SEEK HELP TO PUSH THE PEDAL TO BE ABLE TO START THE CAR. AFTER THE CAR HAS BEEN STARTED THE BRAKE FOOT PEDAL BECOMES NORMAL. IT HAPPENS WHEN THE CAR HAS BEEN OFF FOR A LONG PERIOD OF TIME. HAS BEEN TAKEN TO THE DEALERSHIP BUT THEY ARE UNABLE TO DETECT THE CONDITION.

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