What 983 owners told NHTSA about the 2017 Hyundai Tucson Fuel Cell

LEFT REAR PASSENGER DOOR WILL NOT OPEN, DOOR LOCKS WORK BUT DOOR WILL NOT OPEN FROM THE INSIDE OR OUTSIDE.

NHTSA ODI 11413644

2017 HYUNDAI TUCSON. CONSUMER WRITES IN REGARD TO ENGINE FAILURE WHILE DRIVING. *LD THE CONSUMER STATED THE ENGINE SEIZED AND NEEDED TO BE REPLACED. *JS

NHTSA ODI 11407671

I HAVE AROUND 36,000 MILES ON MY SUV AND MY ENGINE WENT OUT. I WAS DRIVING HOME AND IT STARTED MAKING RUG A LOUD KNOCKING NOISE. HALF WAY HOME IT DIED AND THE OIL LIGHT FLASHED BUT WENT BACK OFF. CAR STARTED RIGHT BACK UP BUT KNOCKING SOUND WAS STILL THERE. KNOCKING SOUND OCCURS WHEN ACCELERATING.*DT

NHTSA ODI 11413460

THERE IS A RECALL OUT FOR MY VEHICLE TO FIX / REPLACE PARTS AS A GLITCH WITH THE ELECTRICAL SYSTEM COULD CAUSE AN ENGINE FIRE (HYUNDAI RECALL 195). I WAS TOLD WHEN I BROUGHT THE VEHICLE INTO THE DEALERSHIP THAT I WOULD HAVE TO WAIT 5 MONTHS BEFORE THEY COULD FIX IT.

NHTSA ODI 11413183

MI CARRO SE PRENDI EN FUEGO CORRIENDO MIENTRAS YO MANEJABA SIN AS DE LA NADA EN LA AUTOPISTA

NHTSA ODI 11413271

BEEN TRYING TO GET THE FIX FOR THE RECALL ON MY 2017 TUCSON FOR MONTHS. DEALERSHIP KEEPS TELLING ME THEY DON'T HAVE THE PARTS TO FIX IT AND THEY'LL PUT ME ON THE LIST TO CALL WHEN THEY HAVE THE PARTS. (TULSA HYUNDAI IS THE DEALERSHIP)

NHTSA ODI 11407309

TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED UNIVERSAL HYUNDAI (12801 SOUTH, S ORANGE BLOSSOM TRL, ORLANDO, FL 32837, (321) 418-3733) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ODI 11406458

[XXX] SEAT BACK WILL NOT GO BACK. THE SEAT IS FORWARD TOWARD THE STEERING WHEEL. THIS OCCURRED WHILE DRIVING. UNABLE TO DRIVE VEHICLE . ANOTHER ISSUE WHILE DRIVING ENGINE HESITANT IN MOVING ACTS AS IF CAR IS GOING TO SHUT OFF. THEN IT REVS UP. HAPPENED 5 TIMES INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ODI 11406170

MY DAUGHTER WAS DRIVING HER CAR UP A HILL ON HWY 2 AND IT SLOWED TO A STOP. SHE PULLED OVER AND IT STARTED SMOKING. THE ENGINE CAUGHT FIRE AND BURNED HER CAR. IT WAS A TOTAL LOSS.

NHTSA ODI 11405893

TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE VEHICLE WAS TAKEN TO REGIONAL HYUNDAI (2380 W. KENOSHA ST, BROKEN ARROW, OK 74012) AND THE CONTACT WAS INFORMED THAT THE PART WAS NOT AVAILABLE TO DO THE RECALL REPAIR. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ODI 11405366

ON MARCH 18, 2021 I TOOK MY 2017 HYUNDAI TUCSON INTO TITUS WILL OF OLYMPIA WASHINGTON IN TO GET THE 98HYZ CAMPAIGN DONE IS THE ABS KIT PUT IN. EVERY SINCE THEN MY MOTOR HAS BEEN MAKING A TICKING NOISE. WHICH IT HAS NEVER MADE BEFORE. IT GETS LOUDER WHEN IT GOES INTO DRIVE. MY COMPLAINT IS I'M WONDERING IF OTHER PEOPLE HAVE GOT THE SAME COMPLAINT AFTER GETTING THIS WIRING KIT INSTALLED. AND I DON'T KNOW IF IT'S SAFE TO DRIVE. I'M TAKING IT BACK HERE NOT APRIL 7, 2021 TO HAVE THEM FIX IT CORRECTLY.

NHTSA ODI 11405174

1. LOST OF POWER/ACCELERATION WHEN IN DRIVE MODE, HAS HAPPEN MULTIPLE TIMES BUT TOLD BY SERVICE DEPT, NOTHING IS WRONG DURING THEIR TEST DRIVES. 2. DRIVER DOOR DOES NOT OPEN ON THE OUTSIDE, HAS TO OPEN FROM THE INSIDE. 3. SMELL OF EXHAUST INSIDE CABINET. HAVE BEEN TURNED AWAY FROM DEALER SERVICES DUE TO WARRANTY COVERAGE. I BELIEVE VEHICLE IS A LEMON

NHTSA ODI 11405037

REAR PASSENGER SIDE DOOR. DOOR WILL NOT OPEN FROM EITHER THE INSIDE OR OUTSIDE. APPARENTLY THIS IS A VERY COMMON ISSUE WITH THIS MAKE/MODEL. MECHANICAL FAILURE.

NHTSA ODI 11404786

TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. ELDER HYUNDAI (19077 HALL RD, MACOMB, MI 48044, (586) 838-1667) WAS CONTACTED AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ODI 11404832

FRONT AND REAR DOORS WILL NOT OPEN ON PASSANGER SIDE FROM OUT OR INSIDE OF VEHICLE

NHTSA ODI 11404187

TRAVELING WITH WIFE AND INFANT WESTBOUND 210 FREEWAY IN PASADENA, CA. AT HIGHWAY SPEED. WIFE AND I HEARD A CONTINUOUS, MUFFLED CLICKING SOUND FOR 20-30 SECONDS. I FELT A SLIGHT LOSS OF ENGINE POWER, AT WHICH POINT, I BEGAN MAKING MY WAY FROM THE HOV LANE TO EXIT. WHILE MOVING OVER, I SAW A PUFF OF LIGHT GRAY SMOKE FROM THE REAR FOLLOWED IMMEDIATELY BY SIMILAR SMOKE AND THEN SOME FLAMES FROM UNDER THE HOOD. THERE WAS VERY LITTLE TO NO ENGINE POWER AT THIS TIME AS I CAME TO A STOP ON THE SHOULDER, PLACED IT IN PARK AND TURNED OFF THE IGNITION. AS WE STOPPED, THE FLAMES BECAME MUCH GREATER. WE WERE ALL ABLE TO QUICKLY EXIT AND GET TO A SAFE DISTANCE. AS AN ASIDE, WE HAD ONLY DAYS BEFORE RECEIVED A RECALL NOTICE FOR THIS VEHICLE FROM HYUNDAI TO ADDRESS A MANUFACTURER DEFECT THAT COULD CAUSE SPONTANEOUS, NON-COLLISION ENGINE FIRES. I HAD NOT HAD OPPORTUNITY TO TAKE IT IN YET.

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THE CAR MAKES A SQUEAKING NOISE AND HAS SLOW ACCELERATION WHEN PRESSING ON THE GAS

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BACK RIGHT PASSENGER DOOR WILL NOT OPEN FROM INSIDE OR OUTSIDE. I'VE READ ONLINE THAT MANY PEOPLE WITH 16-17 TUCSON'S HAVE HAD THIS PROBLEM. THIS SHOULD BE A SAFETY RECALL BECAUSE IN THE CASE OF AN ACCIDENT I DON'T KNOW HOW SOMEONE COULD BE HELPED OUT OF THE CAR WITHOUT CUTTING THE DOOR OFF. YOU CAN'T GET IN OR OUT THROUGH THAT DOOR VEHICLE WAS STATIONARY WHEN I NOTICED THE PROBLEM. PROBLEM EXISTS WHETHER ENGINE IS ON OR OFF.

NHTSA ODI 11404006

I HAVE TO REPLACE THE LIGHT BULBS EVERY COUPLE OF MONTHS, THE BACK HOLDER HAD TO BE REPLACED WAS MELTED , I BELIEVE THIS IS A DEFECT. HOW DO THINGS MELT FOR NO REASON. IVE SPENT ABOUT 300 TO 400. ON LIGHT BULBS. JUST REPLACED PIGTAIL ON THE FRONT LOW BEAM LIGHT. CRAZY ITS PAIN TO HAVE TO KEEP REPLACING BULBS. JUST DID THIS 3/15/21

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TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED FRANK HYUNDAI (3150 NATIONAL CITY BLVD, NATIONAL CITY, CA 91950) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ODI 11403753

THE REAR DIRVER SIDE DOOR WILL NOT OPEN FROM THE OUTSIDE WHEN UNLOCKED. THE LOCKING MECHANISIM WORKS FINE, BUT THE HANDLE WILL NOT OPEN THE DOOR. THERE IS NO DAMAGE TO THE DOOR OR THE HANDLE. SOMETIMES IT WILL OPEN FROM THE INSIDE BUT IS NOT CONSISTANT. THIS IS A SAFETY HAZARD AS I HAVE A TODDLER THAT RIDES IN THE BACK SEAT DAILY. HOW AM I SUPPOSED TO QUICKLY GET HIM OUT OF THE CAR IN AN EMERGENCY SITUATION IF THE DOOR WILL NOT OPEN? THIS IS VERY SCARY TO THINK THAT I COULDNT REMOVE MY CHILD FROM THE CAR IN AN EMERGENCY. PLEASE HAVE HYUNDAI MAKE THIS RIGHT!

NHTSA ODI 11403251

I HAVE BEEN GETTING RECALL NOTICES FOR MY 2017 TUCSON SINCE DECEMBER 2020 FOR THE ANTI-LOCK BRAKE SYSTEM (ABS) BUT AM UNABLE TO GET IT FIXED. ACCORDING TO CALLS I MADE IN DECEMBER, JANUARY, FEBRUARY AND MARCH, THE PARTS WERE NOT AVAILABLE. IT'S RECALL NUMBER 20V-543 HYUNDAI RECALL NUMBER 195. I FINALLY GOT AN APPOINTMENT WITH HYUNDAI IN BROKEN ARROW OK FOR MARCH16TH AS THEY REPORTED PARTS HAD JUST COME IN. TOOK MY HYUNDAI IN AT APPOINTED TIME, WAS TOLD THEY ARE OUT OF PARTS AND WILLLCALL WHEN THEY CAN MAKE REPAIRS. MEANWHILE, THE RECALL NOTICE SAYS IT'S SAFE TO PARK IN MY GARAGE AND THE ABS MODULES COULD CORRODE AND CAUSE AN ELECTRICAL SHORT WHICH WOULD INCREASE ODDS OF AN ENGINE COMPARTMENT FIRE. THEY HAVE NO CARS TO LOAN ME UNTIL IT IS FIXED. I DRIVE MY GRANDCHILDREN AROUND AND THIS SEEMS IRRESPONSIBLE ON HYUNDAI'S PART AND UNSAFE ON MY PART. IN ADDITION, THE PARTS SHOULD HAVE BEEN HELD FOR ME SINCE I HAD AN APPOINTMENT TO HAVE IT DONE WHEN THE PARTS WERE AVAILABLE. NOW I'M BACK ON SOME WAITING LIST...........I DON'T KNOW HOW TO UPLOAD THE NOTICES.

NHTSA ODI 11403357

I RECEIVED A RECALL NOTICE THAT STATES I MUST PARK OUTSIDE DUE TO A FIRE HAZARD. I CALL TO SCHEDULE THE REPAIR AND I AM INFORMED THE PARTS ARE ON BACK ORDER AND THEY HAVE NO IDEA WHEN THEY ARE GOING TO GET THEM.

NHTSA ODI 11403081

REAR DOOR WILL NOT OPEN FROM THE INSIDE OR OUTSIDE HANDLES.

NHTSA ODI 11402875

VEHICLE IS 2017 HYUNDAI TUCSON WITH JUST UNDER 60,000 MILES ON IT. MAINTAINED WITH REGULAR OIL AND FILTER CHANGES. WHILE DRIVING THE VEHICLE 4 DAYS AGO, A RATTLING NOISE WAS NOTICED COMING FROM THE VEHICLE. WHEN COMING TO A STOP, VEHICLE STARTED TO ALMOST STALL, THEN ENGINE AND RPMS RACED, NO INDICATOR LIGHTS. CALLED THE DEALER THAT IT WAS PURCHASED FROM TO HAVE IT LOOKED AT AND SCHEDULE OIL CHANGE SERVICE THAT IT WAS JUST ABOUT DUE FOR, A RECALL TO BE DONE AND HAVE THE ISSUE LOOKED AT. APPOINTMENT WAS SCHEDULED FOR THE FOLLOWING WEEK, BUT THE VEHICLE DIDN'T MAKE IT TO THE APPOINTMENT. YESTERDAY, I DROVE MOST OF THE DAY WITH NO ISSUES, THEN SUDDENLY WHEN COMING TO A STOP, STARTED HEARING A RATTLING AND KNOCKING COMING FROM THE ENGINE REALLY BAD. VEHICLE STARTED TO STALL, STILL NO INDICATOR LIGHTS ON. VEHICLE DID NOT STALL AND STARTED GOING AGAIN UNTIL I STARTED TO SLOW DOWN AT ANOTHER STOP SIGN. OIL LIGHT STARTED FLASHING ERRATICALLY, ENGINE LIGHT CAME ON AND VEHICLE DIED ON THE SIDE OF THE ROAD. CALLED DEALERSHIP ABOUT THE ISSUE, THEY HAD ME CONTACT HYUNDAI ROADSIDE ASSISTANCE TO TOW THE VEHICLE TO THE DEALERSHIP. UPON ARRIVAL AT THE DEALERSHIP, THE SERVICE ADVISOR, BEFORE EVEN HAVING THE VEHICLE CHECKED OUT, STATED THAT IT'S GOING TO NEED A NEW ENGINE, AS IF THEY ARE ALREADY AWARE OF THE ISSUES CONCERNING THESE VEHICLES.

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