Aug 17, 2020Transmission & drivetrain
WHEN TRYING TO ACCELERATE FROM A STOP, ENGINE/TRANSMISSION HAS SEVERE HESITATION, NO MOVEMENT FOR ABOUT 5 SECONDS THAN HAS VERY LITTLE POWER AND RPMS REV INTO THE RED ZONE UNTIL IT FINALLY 'KICKS IN' JERKING THE VEHICLE. THIS HAS BEEN A DANGEROUS SITUATION ON MANY OCCASIONS TRYING TO MAKE LEFT TURNS OR GET ONTO THE HIGHWAY. I HAVE TAKEN THE VEHICLE TO THE DEALERSHIP SEVERAL TIMES SINCE BUYING THE VEHICLE BRAND NEW IN 2017 AND THEY TELL ME THE PROBLEM CANNOT BE REPLICATED VIA COMPUTER AND THAT IT IS NORMAL FOR THE DCT... NOTHING ABOUT THIS IS NORMAL. IT IS VERY DANGEROUS.
NHTSA ODI 11349822
Aug 14, 2020Transmission & drivetrain
SEEMS LIKE WHEN THE TEMPERATURE REACHES ABOUT 90 DEGREES TRANSMISSION HAS A PROBLEM LEAVING A STOP AT A NORMAL SPEED NO MATTER H0W MUCH GAS PEDAL IS APPLIED IT TAKES 5 TO 10 SECONDS FOR THE CAR TO MOVE FOWARD AT A REGULAR SPEED ALMOST LIKE THE OLD DAYS WHEN YOU TRY TO TAKE OFF IN SECOND OR THIRD GEAR IN A STICK SHIFT. PULLING OUT INTO TRAFFIC IS VERY DANGEROUS BECAUSE YOU EXPECT TO BE IN A SAFE PLACE BY THE TIME TRAFFIC ARRIVES OR WHEN LEAVING A STOP SIGN OTHER DRIVERS EXPECT YOU TO PULL AWAY AT A RESONABLE SPEED, POSSIBLY MAKINGS FOR A REAR END ACCIDENT. THIS IS A VERY DANGEROUS SITUATION WHICH HYUNDAI SEEMS TO BE IGNORING. I WOULD BE VERY SURPRICED IF THERE HAS'NT BEEN AN ACCIDENT FROM THIS PROBLEM SOMETHING NEEDS TO BE DONE SOON. THIS HAS HAPPENED EACH SUMMER WHEN THE TEMPERATURE REACHES APPROX. 90 DEGREES. VEHICLE HAS BEEN TAKEN TO DEALERS SERVICE DEPARTMENT 2 TIMES SO FAR WITH THIS PROBLEM THEY STATE THE CANNOT DUPLICATE PROBLEM SO NOTHING CAN BE DONE. THERE SEEMS TO BE QUITE A FEW HYUNDAI OWNER WITH THIS SAME PROBLEM WITH THE SAME RESULTS AS MINE THE LAST SERVICE REPORT SHOWS IN AND OUT MILAGE OF 12 MILES, YET STATES THE UNIT WAS TEST DRIVEN AT LEAST 4 TIMES IN THE WEEK THEY HAD MY VEHICLE TO DUPLICATE THE PROBLEM, UNFORUINATLY THE TEMPERATURE DO NOT REACH 90 DEGREES IN THAT WEEK AND THEY MUST HAVE NOT DRIVEN VERY FAR WITH THE TEST DRIVE, LESS THAN 3 MILES EACH TEST DRIVE, NOT MUCH FOR TEST DRIVES .
NHTSA ODI 11349179
Aug 11, 2020Transmission & drivetrain
MY VEHICLE HAS A CONSISTENT DELAY IN ACCELERATION AND THE VEHICLE STUTTERS WHENEVER I PRESS THE ACCELERATOR PEDAL FROM A STOP OR WHEN INCREASING SPEED WHILE MOVING SLOWLY. PRESSING THE ACCELERATOR ALSO RESULTS IN THE RPMS INCREASING AND DELAYED ACCELERATION OF THE VEHICLE. THE DELAYED ACCELERATION HAS RESULTED IN ME BEING DANGEROUSLY STUCK IN THE MIDDLE OF AN INTERSECTION ON MORE THAN ONE OCCASION WITH CARS HAVING TO GO AROUND ME. I HAVE BEEN TOLD BY THE DEALER THAT THIS IS A TURBO LAG HOWEVER MY ISSUE IS DESCRIBED IN THE RECALL BROCHURE FOR DUAL CLUTCH TRANSMISSIONS THAT I WAS TOLD MY VEHICLE IS NOT A PART OF. ALL INSTANCES HAVE OCCURRED ON CITY STREETS AND HAVE BEEN OCCURING SINCE I PURCHASED THE CAR NEW IN APRIL 2017.
NHTSA ODI 11348615
Aug 5, 2020Transmission & drivetrain
CAR DOES NOT WANT TO TAKE OFF, ALMOST BEEN HIT. DEALERSHIP SAYS CAR IS FINE. I DO NOT FEEL SAFE IN THIS CAR.GETTING ON THE HIGHWAY IT HESITATES.
NHTSA ODI 11343447
Jul 20, 2020Engine
SEVERAL TIMES NOW WHEN MY CAR IS AT A COMPLETE STOP, AND I TRY TO PRESS THE GAS THE CAR WILL NOT MOVE FOR AT LEAST 2-3 SECONDS AND THEN WHEN IT DOES BEGIN TO MOVE, IT CREEPS ALONG. IT IS A DANGEROUS PROBLEM WHEN PULLING OUT INTO TRAFFIC BECAUSE I HAVE NO IDEA IF MY CAR WILL BE FAST ENOUGH TO MOVE OUT OF THE WAY. SEVERAL TIMES I HAVE HAD TO BACK UP WHEN I REALIZED MY CAR WAS NOT GOING TO MAKE THE GAP WHEN TURNING LEFT, OR I HAVE MISSED A LIGHT BECAUSE THE CAR WOULD NOT MOVE FORWARD FOR WHAT FEELS LIKE SECONDS ON END. THIS IS ONE EXTREMELY DANGEROUS PROBLEM THAT NEEDS TO BE DEALT WITH BEFORE SOMEONE GETS INTO A LIFE THREATENING ACCIDENT. ONE INCIDENT THAT OCCURRED WAS WHEN I WAS ATTEMPTING TO PULL ONTO THE HIGHWAY WHEN MY CAR WAS STATIONARY. WHEN I BEGAN TO PULL OUT, MY CAR WAS LAGGING TERRIBLY, TO THE POINT WHERE I HAD MISSED A VERY CLEAR GAP AND HAD TO BACK UP QUICKLY AND OUT OF THE WAY OF AN ONCOMING CAR THAT WAS TRAVELING AT AT LEAST 60 MPH. NOT ONLY WAS THIS DANGEROUS BECAUSE I HAD NO SPEED TO GET ONTO THE HIGHWAY, I FELT LIKE A SITTING DUCK IN THE MIDDLE OF THE HIGHWAY. AFTER I FOUND ANOTHER OPENING TO PULL OUT, MY CAR STILL DID NOT REACT QUICK AND IT WAS CRAWLING UNTIL IT HIT ABOUT 30 MPH, WHICH ON A HIGHWAY IS AN EXTREMELY DANGEROUSS SPEED TO BE TRAVELING AT.
NHTSA ODI 11340446
Jul 15, 2020Transmission & drivetrain
TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE AT A COMPLETE STOP, THE VEHICLE INTERMITTENTLY HESITATED FOR 3 TO 4 SECONDS AFTER DEPRESSING THE ACCELERATOR TO THE FLOORBOARD, WITHOUT WARNING. THE VEHICLE WAS TAKEN TO DUTCH MILLER HYUNDAI (1202 WASHINGTON AVE, HUNTINGTON, WV 25704) ON THREE SEPARATE OCCASIONS AND EACH TIME THE CONTACT WAS INFORMED THAT THE HESITATION WAS NORMAL VEHICLE OPERATION. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000. THE VIN WAS UNAVAILABLE.
NHTSA ODI 11339588
Jul 12, 2020AirbagsBody & structureCrash
FRONTAL SIDE WAS BADLY HIT BY OTHER PASSING CAR .IN A CROSSROADM..THE VEHICULE WAS WRECKED BUT THE AIRBAGS DID NOT DEPLYED. I CONTACTED HYUNDAI USA AND THEY TOLD ME TO CONTACT HYUNDAI PR. CREATED A CASE #3830 BUT THE INVESTIGATRO CLOSED THE CASE WITHOUT NOTICE OR INSPECTING THE DAMAGED OR CLAIM
NHTSA ODI 11338948
Jul 2, 2020Engine
FEB 2020 DRIVING ON INTERSTATE 70 ENGINE SEIZED WITH OIL SPRAYING OUT THE BOTTOM OF THE CAR WITH NO WARNING (LIGHT) OF ISSUE FROM THE VEHICLE. VEHICLE TOWED TO DEALERSHIP. VEHICLE HAS UNDER 50,000 MILES. WARRANTY DID NOT COVER ENGINE ISSUE (APPEALED 3X'S) PAID OUT OF POCKET FOR A NEW SHORT BLOCK ENGINE. HAVE NOT DRIVEN MUCH DUE TO QUARANTINE COVID-19 & EMPLOYEE CUT BACKS AT THE DEALERSHIP. RECENTLY (TODAY) RETURNED FROM A SHORT A TRIP (APPROX 150 MILES ON PA TURNPIKE) WITH OIL SPRAYING OUT FROM THE BOTTOM OF THE VEHICLE AGAIN. LUCKILY, THE ENGINE DID NOT SEIZE THIS TIME BUT IT WOULD HAVE IF I KEPT DRIVING. REGARDLESS, IT IS VERY DANGEROUS & UNSAFE. HYUNDAI NEEDS TO DO SOMETHING ABOUT THIS ISSUE. WILL NEVER BUY ANOTHER HYUNDAI AGAIN AND WILL NEVER RECOMMEND THIS SO CALLED 'SAFE' VEHICLE TO ANYONE. *TR
NHTSA ODI 11337268
Jun 26, 2020
VEHICLE IS HESITANT TO ACCELERATE. STUTTERS AND SHAKES. RETURNED IMMEDIATELY TO AUTO MECHANIC DEPARTMENT ON SEVERAL OCCASIONS. I WAS CONTINUOUSLY TOLD THE VEHICLE ONLY NEEDED WARMING. I SPECIFICALLY ASKED WHEN PURCHASING THIS VEHICLE IF THIS OFFERED A SMOOTH RIDE. CAR SALESMAN GUARANTEED SMOOTH AND SAFE. SO FAR IT HAS BEEN EVERYTHING BUT THAT. I AM ALSO EMBARRASSED TO GIVE ANYONE A RIDE DUE TO THE SHAKING STUTTERING. *TR
NHTSA ODI 11330965
Jun 22, 2020Transmission & drivetrain
TOOK MY 2017 TUCSON TO THE DEALERSHIP MULTIPLE TIMES FOR THIS HESITATION/ SPUTTERS ISSUE AND EVERY SINGLE TIME I WAS TOLD NOTHING WAS WRONG. THEY KEEP WANTING TO CLEAN THE FUEL INJECTORS SO THEY WANT TO MAKE MORE MONEY. OBVIOUSLY THIS DID NOTHING AND THE HESITATION KEEP RECURRING. HYUNDAI NEEDS TO DO SOMETHING ABOUT THIS ISSUE SINCE IT'S HAPPENING TO ME AND OTHERS. NOT SAFE TO DRIVE AND DO NOT TRUST THIS CAR NOR THE DEALERSHIP. THIS PROBLEM STARTED RIGHT AFTER I FIRST BOUGHT THE CAR IN 2017, TOOK IT IN AND TOLD ME NOTHING WAS WRONG. I AM THE ONLY OWNER AND WE ARE STILL DEALING WITH IT. *TR
NHTSA ODI 11330028
May 7, 2020Electrical system
SHORTAGE IN THE ELECTRICAL SYSTEM.. NEVER HAD SO MANY BULBS BLOWN OUT ON 1 CAR - BRAKE LIGHTS AND HEAD LIGHTS. NOW THERE IS A SHORTAGE IN THE HOOD... THE FAN KEEPS GOING EVEN WHEN THE CAR IS TURNED OFF, CLICKS A COUPLE OF TIMES AND THE FAR STARTS UP AGAIN. *TR
NHTSA ODI 11323787
Apr 9, 2020EngineFuel system
TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE AFTER A STOP, THE VEHICLE STALLED WITHOUT WARNING. DUE TO THE FAILURE, THE CONTACT HAD THE VEHICLE TOWED TO MCCARTHY OLATHE HYUNDAI (681 N RAWHIDE, OLATHE, KS 66061) WHERE THE VEHICLE WAS DIAGNOSED WITH A LOOSE DRAIN PLUG. DUE TO THE DAMAGE CAUSED BY THE LOOSE DRAIN PLUG, THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE CONTACT THEN NOTIFIED THE MANUFACTURER OF THE FAILURE. AFTER AN EXTENSIVE INVESTIGATION, THE MANUFACTURER DEEMED THE FAILURE TO HAVE BEEN CAUSED BY THE NEGLIGENCE OF THE INDEPENDENT MECHANIC WHO SERVICED THE VEHICLE FOR OIL CHANGES. THE MANUFACTURER DENIED TO HONOR THE WARRANTY. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 47,110.
NHTSA ODI 11320689
Apr 6, 2020Transmission & drivetrain
TRANSMISSION ISSUES - CAR WILL NOT PULL, AT TIMES, FROM A STANDING START OR WHEN STOPPED ON AN INCLINE. ENGINE REVS PUT CAR WILL NOT MOVE OR WILL HESITATE AS IT IS SEARCHING FOR A GEAR. TOOK IT TO THE SELLING DEALER, THEY TOLD ME IT'S A CHARACTERISTIC OF THE DUAL CLUTCH TRANSMISSION AND THERE IS NO "ISSUES OR FIX". IT'S AN ONGOING ISSUE SINCE ABOUT A MONTH O=AFTER I PURCHASED THE CAR, WHICH I BOUGHT NEW IN JULY 2018. IT'S DANGEROUS!
NHTSA ODI 11320290
Apr 6, 2020Transmission & drivetrain
TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. THE CONTACT STATED WHILE DRIVING 40 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE MADE AN ABNORMAL SOUND AND STALLED. AFTER SEVERAL SECONDS THE VEHICLE STARTED AND OPERATED AS INTENDED. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO PRIORITY HYUNDAI (1499 S MILITARY HWY, CHESAPEAKE, VA 23320), TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 200.
NHTSA ODI 11320333
Apr 6, 2020Transmission & drivetrain
THIS 2017 HYUNDAI IS EQUIPPED WITH A 7-SPEED, DUAL CLUTCH AUTO TRANSMISSION.. THE PROBLEM IS A SERIOUS HESITATION FROM 1ST GEAR TO 2ND GEAR. IN SOME INSTANCES THE POWERTRAIN MOMENTARILY SHUTS DOWN COMPLETELY. ALSO, THERE IS SEVERE CHATTERING WHEN MOVING FORWARD AFTER A COMPLETE STOP. I CAN'T TELL IF THE CHATTERING IS CAUSED BY THE GEARS JUMPING BACK AND FORTH BETWEEN 1ST AND 2ND OR IF THERE IS SLIPPAGE FROM ONE OF THE CLUTCH PACKS (THIS A TWIN CLUTCH PACK TRANSMISSION WITH OUT A TORQUE CONVERTER).THESE PROBLEMS BECOME PRONOUNCED AS TEMPERATURES RISE, SUCH AS HOT SUMMER DAYS. THE CONDITION OF THIS TRANSMISSION HAS BEEN REVIEWED BY MY DEALERS SERVICE DEPARTMENT AND I HAVE A COPY OF THE WORK ORDER. I NOW DRIVE MY HYUNDAI BY STARTING IN STICK SHIFT MODE, THAN SHIFTING TO AUTOMATIC AFTER 3RD GEAR. WHEN I VISITED THE DEALERS SERVICE DEPARTMENT I WAS TOLD : "CUSTOMER COMPLAINT COULDN'T BE DUPLICATED". THE HESITATION, THE CHATTERING AND OCCASIONAL SHUT DOWN OF THE POWERTRAIN IS VERY CONCERNING AND OBVIOUSLY IS A SAFETY ISSUE THAT MUST BE ADDRESSED.
NHTSA ODI 11320361
Mar 26, 2020
REAR WINDOW SPONTANEOUSLY SHATTERED IN THE SPRING OF 2018 (EARLY MAY). CALLED DEALERSHIP WHO COULDN'T REPLACE AND SENT TO GO THROUGH INSURANCE. FALL OF 2019 (SEPTEMBER) THE SAME WINDOW SPONTANEOUSLY SHATTERED. BOTH TIMES NO PHYSICAL INJURY TO WINDOW, CAR WAS PARKED IN LOCKED LOT. THESE OCCURRED AT CHANGE OF SEASON. UPON RESEARCHING THIS ISSUE THERE ARE NUMEROUS DISCUSSIONS OF SPONTANEOUSLY SHATTERING WINDOWS FOR HYUNDAI VEHICLES. LUCKILY NO ONE WAS HURT THIS TIME. REPORTS OF THIS OCCURRING VARY FROM WHILE IN MOTION OR PARKED, ALTHOUGH BOTH OF MINE OCCURRED WHILE THE CAR WAS PARKED.
NHTSA ODI 11319320
Mar 18, 2020Engine
MY HYUNDAI TUCSON HAS APPROXIMATELY 67000 MILES ON IT. I HAD IT IN PRIOR TO WARRANTY EXPIRING FOR ENGINE NOISE. I WAS TOLD NOISE WAS NORMAL.ANS NO SERVICE NEEDED. I HAD THE NEXT ROUTINE OIL CHANGE AND NO ISSUES NOTED. I CHECKED MY OIL 2 DAYS AGO AND I ROUTINELY DO AND IT WAS REGISTERING NO OIL ON DIPSTICK. I HAVE NO OIL LEAKED ON DRIVEWAY OR CLIENTS DRIVES WHERE I PARK DAILY. I OUT OIL IN AND IMMEDIATELY TAKE TO DEALERSHIP. THEY CALLED LATER TO ASK.IF I HAD PURCHASED A EXTENDED WARRANTY? WHY ASK THIS? THEN SAID THEY WOULD CALL ONCE THEY KNEW THE ISSUE. THEY CALLED LATER TO LET ME KNOW I HAD METAL SHAVINGS IN MY ENGINE AND IT WOULD NEED REPLACEMENT. I WAS VERY UNHAPPY. THEY TOLD ME THEY WOULD SUBMIT FOR A "GOODWILL" REPAIR FROM HYUNDAI. THEY CAME BACK THEY WILL PAY 90% OF THE SHORT BLOCK ONLY. I LET THEM KNOW I WAS NOT HAPPY WITH THIS AND THEY WILL TRY FOR MORE COVERAGE SINCE IT WILL NEED MORE THAN THE SHORT BLOCK. I ASKED THE TYPE OF ENGINE IN THE CAR AND CAN NOT GET A DIRECT ANSWER. ALL THESE ISSUES ARE ONCE FOUND IN THE RECALLED MODELS. I FEEL I HAVE DONE EVERYTHING AS A CONSUMER TO KEEP MY CAR IN GOOD RUNNING ORDER. THIS ENGINE ISSUES WITH HYUNDAI NEED ADDRESSED IN FULL. WE ALL.NEED RELIABLE VEHICLES TO WORK AND WITH THE COSTS OF VEHICLES TODAY THEY SHOULD BE SAFE AND RELIABLE. THIS CAR HAS ALSO BEEN HAVING THE ACCELERATION PROBLEMS NOTES BY MANY OTHERS. YOU PRESS THE GAS PEDAL AND GO NOWHERE. THEN IT FINALLY DECIDES TO GO.
NHTSA ODI 11318535
Mar 2, 2020Transmission & drivetrain
WHEN DRIVING IN STOP AND GO TRAFFIC, SPECIFICALLY ON AN INCLINE, THE TRANSMISSION OVERHEATS AND A BURNING/MELTING RUBBER SMELL IS EMITTED FROM THE ENGINE. WHEN CLIMBING A LONG HILL IN SLOW MOVING TRAFFIC, THE CAR DISPLAYS A WARNING MESSAGE SAYING THAT ONE SHOULD STEP ON THE BREAK WHILE ON THE STEEP INCLINE. SO INSTEAD OF MOVING UP THE HILL AT A LOW STEADY SPEED USING THE ACCELERATOR, I MUST APPLY THE BREAK AND STOP THE CAR ON THE HILL, WAIT FOR A GAP, ACCELERATE TO THE CAR IN FRONT OF ME, AND THEN STOP AGAIN. WHEN ATTEMPTING TO ACCELERATE FROM A STOP, THE CAR LURCHES AND SHAKES WHILE MAKING LOUD CLANKING SOUNDS (SIMILAR TO THE SOUND YOU MIGHT HEAR BEFORE YOUR CAR STALLS OUT IF YOU'RE NOT VERY GOOD AT DRIVING A STICK SHIFT). AFTER ABOUT 20-30 MINS IN TRAFFIC ON THE INCLINE, ONE CAN SMELL AN THE BURNING ODOR AND TWO OUT OF THREE TIMES ANOTHER WARNING MESSAGE CAME ON THE DISPLAY THAT THE TRANSMISSION IS OVERHEATING AND THAT I SHOULD PULL OVER IMMEDIATELY. IT IS EXTREMELY DANGEROUS TO PARK ON THE SIDE OF THE HIGHWAY AND I HAVE HAD TO DO THREE TIMES IN THE LAST FOUR WEEKS. BESIDES THE TRANSMISSION OVERHEATING AND LURCHING ON INCLINES, THE VEHICLE ALSO HAS ACCELERATION ISSUES ON FLAT GROUND. FOR EXAMPLE, AFTER BEING STOPPED AT A TRAFFIC LIGHT I APPLY PRESSURE TO THE GAS BUT THE CAR BARELY MOVES, THE RPMS BEGIN TO INCREASE AS I APPLY MORE PRESSURE TO GET IT MOVING, AND THEN ALL OF A SUDDEN IN CLICKS AND JERKS IN TO GEAR SPEEDING AWAY. THIS PROBLEM HAS LEFT ME IN THE MIDDLE OF AN INTERSECTING WITH ONCOMING TRAFFIC, LUCKILY NO ONE HAS BEEN INJURED YET. THE DELAYED ACCELERATION ALSO OCCURS AS I DRIVE UP MY PARKING GARAGE, AS THE CAR SLOWLY MOVES ALONG THE ACCELERATOR HAS NO AFFECT UNTIL SUDDENLY THE CAR QUICKLY ACCELERATES TO AN UNSAFE SPEED IN THE TIGHT PARKING STRUCTURE, AGAIN LUCKILY NO PEDESTRIANS HAVE BEEN INJURED YET DUE TO THE MALFUNCTIONING VEHICLE.
NHTSA ODI 11315604
Feb 13, 2020Transmission & drivetrainEngine
WHEN YOU ARE STOPPED AT A LIGHT AND IT CHANGES TO GREEN YOU STEP ON THE GAS AND THE CAR BUCKS LIKE IT IS GOING TO STALL.THIS ALSO HAPPENS WHEN YOU START THE CAR UP AND PUT IT IN DRIVE GIVE IT GAS AND IT BUCKS.U HAVE TO GIVE IT MORE GAS TO MAKE IT DRIVE HOPEFULLY IT WILL NOT JUST STALL.I THINK THIS COULD BE A TRANSMISSION PROBLEM. THIS HAPPENS ALL THE TIME.
NHTSA ODI 11309077
Feb 3, 2020Engine
EVERY TIME I ACCELERATE, THE ENGINE HESITATES. WHEN CAR IS COLD OR WARM. THE FIRST WEEK I HAD IT I THOUGHT MAYBE IT WAS DUE TO A SMALLER "FUEL EFFICIENT" ENGINE, WHICH I HAD NEVER HAD UNTIL I BOUGHT THIS VEHICLE 9 MONTHS AGO. NOW IT IS A HUGE AND CONSISTENT ISSUE, I FEEL UNSAFE AND LIKE I CANNOT GET OUT OFF THE WAY IF NEEDED. IT CHUGS FOR A SECOND OR TWO AND THEN ACCELERATES. SOMETIMES IT ACCELERATES ABRUPTLY. THIS HAPPENS EVERY SINGLE TIME THE VEHICLE IS DRIVEN.
NHTSA ODI 11306798
Jan 28, 2020Body & structure
I MADE A COMPLAINT ABOUT RIGHT REAR DOOR THAT WILL NOT OPEN OR UNLOCK FROM EITHER THE INSIDE OR OUTSIDE. CAN NOT BE OPENED EITHER MANUALLY OR ELECTRONICALLY. NOW THE LEFT REAR DOOR WILL ONLY OPEN FROM OUTSIDE HANDLE. A SAFETY ISSUE.
NHTSA ODI 11302688
Jan 24, 2020Transmission & drivetrainSpeed control
WHEN COASTING, THE CAR IDLES ROUGH AND LURCHES FORWARD. WHEN STOPPED AND PRESSING THE GAS, IT TAKES SEVER SECONDS FOR THE CAR TO TAKE OFF. THIS PUTS THE DRIVER AT RISK AS IT DOESN'T HAPPEN CONSISTENTLY- YOU CAN EITHER TAKE OFF RIGHT AWAY OR YOU'RE DELAYED. THE ROUGH IDLING SOUNDS AND FEELS AS THOUGH THE CAR IS ABOUT TO STALL. IN TRAFFIC, THIS PRESENTS A HAZARD.
NHTSA ODI 11301686
Jan 22, 2020WheelsBrakes
PURCHASED JUST TWO WEEKS AGO. WHILE TRAVELING AT 40 MPH ON SUNRISE HIGHWAY IN NEW YORK VEHICLE SUDDENLY DECELERATED WHILE MY FOOT WAS ON THE GAS PEDAL. 4 INDICATOR LIGHTS ILLUMINATED ON DASH. TIRE PRESSURE / ABS / YIELD / ETC
NHTSA ODI 11301001
Jan 20, 2020Transmission & drivetrainEngine
WHEN YOU FIRST STEP ON GAS CAR BUCKS LIKE IT IS GOING TO STALL.HAPPENS WHEN YOU FIRST START CAR AND WHEN AT RED LIGHT AND IT TURNS GREEN YOU GIVE IT GAS AND IT START TO BUCK.THANK YOU MINDY
NHTSA ODI 11300411
Jan 14, 2020Transmission & drivetrain
B.THE DCT TRANSMISSION COMPLETELY DISENGAGES AND THERE IS NO POWER TO THE VEHICLE, IT JUST COASTS FOR ABOUT 5 SECONDS AND THE VEHICLES SLOWS DOWN. IT SEEMS TO HAPPEN AFTER A TURN AND AT SLOWER SPEEDS AROUND 25 - 35 MPH. YOU PUSH THE GAS PEDAL AND NOTHING HAPPENS, THE ENGINE DOES NOT REV AND YOU JUST COAST (AND SLOW DOWN). IF THIS HAPPENS WHEN I'M PULLING OUT IN TRAFFIC MAKING A LEFT IT COULD BE DEADLY. I DO NOT LET MY 19 YEAR OLD SON DRIVE THIS VEHICLE. I PROMISE YOU THERE WILL BE ACCIDENTS DUE TO THIS DEFECT AND I WOULD IMAGINE SOME PEOPLE WILL DIE BECAUSE OF IT. THIS HAPPENS REGULARLY, IT IS NOT A ONE-TIME INCIDENT. I JUST BOUGHT THE VEHICLE A MONTH AGO AND IT'S HAPPENED 10 TO 20 TIMES.
NHTSA ODI 11299222