Sep 28, 2018Electrical systemBody & structureFire
TL* THE CONTACT OWNS A 2017 FORD F -250 SUPER DUTY. THE CONTACT STATED THAT THE CUP HOLDER ASSEMBLY IN THE CONSOLE WAS NOT SEALED; THEREFORE, LIQUID LEAKED INTO THE CONSOLE COMPARTMENT AND THE CONSOLE LIGHTS FAILED. ADDITIONALLY, SMOKE EMERGED FROM THE CONSOLE AND THE CABIN FILLED UP WITH SMOKE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (MCLARTY DANIEL FORD, 2609 SOUTH WALTON BOULEVARD, BENTONVILLE, AR 72712, (479) 250-0401) WHO STATED THAT THE WIRES NEEDED TO BE REPLACED DUE TO WATER DAMAGE. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS DECLINED UNDER THE WARRANTY. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE REPAIRS WOULD BE AT THE OWNER'S EXPENSE DUE TO USER ERROR. THE FAILURE MILEAGE WAS 56,144.
NHTSA ODI 11132142
Apr 17, 2018Transmission & drivetrainElectrical systemEngine
MY TRUCK HAS 40000 MILES ON IT I GOT A CHECK ENGINE LIGHT TOOK IT INTO THE DEALER SHIP AND THEY TELL MY 100000 MILE WARRANTY DOES NOT COVER THE SENSOR THAT IS GIVING A FAULT AND I GOTTA PAY 890.00 OUT OF POCKET TO FIX IT. I WAS TOLD ALL ENGINE COMPONENTS ARE UNDER WARRANTY FOR 100K ON THE TRUCK
NHTSA ODI 11088706
Mar 19, 2018SteeringSuspensionElectrical system
I PURCHASED MY 2017 FORD F 250 SUPER DUTY 4X4 IN SEPTEMBER OF 2017. I FIRST NOTICED AN ISSUE WITH THE SUSPENSION WHEN HITTING A BUMP IN THE ROAD AT 60 MPH AND ALMOST LOST CONTROL OF THE TRUCK. LUCKILY I WAS ABLE TO SLOW DOWN AND REGAIN CONTROL. I BEGIN TO DO SOME RESEARCH AND LEARN OF THE DEATH WOBBLE THAT FORD IS AWARE OF, I WILL NOW TAKE MY VEHICLE IN TO HAVE THE SUSPENSION CHECKED. SECONDLY, I HAVE BEEN HAVING ISSUE'S WITH MY SYNC3 SYSTEM, BLUETOOTH, CLIMATE CONTROL, EASY ENTRY AND EXIT FOR THE DRIVERS SEAT AND THE APPLE CAR PLAY FEATURE. AFTER TAKING MY VEHICLE TO THE SHOP, I WAS TOLD THE SYNC3 SYSTEM, A COUPLE MODULES AND THE CHASSIS HARNESS WAS REPLACED TO CORRECT THE ISSUE'S. I HAVE TAKEN MY TRUCK TO FORD THREE TIME FOR THE SYNC3 MALFUNCTION AND WAS TOLD NOT TO USE THE BLUETOOTH STREAMING WITH APPLE PRODUCTS, WHICH DOESN'T MAKE SENSE IF IT'S SUPPOSE TO WORK. I HAVE CONTACT FORD FOR A BUY BACK AND THE ANSWER OF COURSE WAS "NO" I HAVE TO TAKE IT TO THE SHOP A FEW MORE TIMES FOR THE SAME REPAIR AND IT HAS ALREADY BEEN IN THE SHOP MORE FOR THE SYNC3 ISSUE THAN ANY OTHER ISSUE'S. HOPEFULLY FORD FIGURES OUT THERE ISSUE'S AND OFFER GREATER CUSTOMER SUPPORT FOR A NOT SO CHEAP VEHICLE.
NHTSA ODI 11080186
Aug 3, 2017Electrical systemAirbagsFuel system
CROSS TRAFFIC SYSTEM FAILURE BLIND SPOT SYSTEM FAILURE AIR BAG DISPLAY FAILURE TURN SIGNAL CADENCE A/C FAILURE INTERMEDIARY POWER WINDOW FAILURE MIRROR DEPLOYMENT FAILURE A/C CANNOT MAKE CHANGES FUEL MPG MAJOR DROP
NHTSA ODI 11012720