What 1,155 owners told NHTSA about the 2017 Ford F-250 Supercab

I HAVE HAD MULTIPLE INSTANCES OF THE 2017 FORD F250 PLATINUM WITH 107,000 BUT IN EXCELLENT SHAPE AND WELL MAINTAINED. WHILE DRIVING DOWN THE ROAD IT WILL SHUT SHUTDOWN FOR NO REASON.I HAVE TAKEN IT IN TO THE DEALER AND THEY SAID IT WAS A PROBLEM IN THE RIGHT REAR TAILLIGHT. IT DID NOT FIX THE PROBLEM. THIS HAPPENS FAIRLY REGULAR. WHEN IT HAPPENS I GET MULTIPLE ERROR MESSAGES. TAILLIGHT SYSTEM FAULT, BLIND SPOT SYSTEM FAULT AND THEN SAYS SEE OWNERS MANUEL. I AM WORRIED THIS MAY HAPPEN WHEN TOWING A PIECE OF EQUIPMENT. I HAVE REQUEST A FORD REP LOOK AT IT IF THE SERVICE TECH CANNOT FIGURE THE ISSUE OUT.

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THE POSITIVE TERMINAL OF THE PASSENGER-SIDE BATTERY CABLE ASSEMBLY MELTED. NOT CORRODED'IT MELTED. THE TERMINAL WAS LIKE GREY MARSHMALLOW. ALL REQUIRED AND RECOMMENDED TRUCK SERVICE HAS BEEN PERFORMED ON TIME AND BY THE FORD DEALERSHIP AND NO ANOMALIES WITH THE BATTERY OR ELECTRICAL SYSTEM WERE EVER NOTED BY THE DEALERSHIP. TRUCK IS LESS THAN 36 MONTHS OLD AND THE BATTERIES WERE ORIGINAL AND OEM AND LESS THAN THEIR 36 MONTH GUARANTEED LIFE. NO DAMAGE EVIDENT TO THE BATTERY. THIS IS DANGEROUS AND COULD OF POTENTIALLY STARTED A VEHICLE FIRE. EVEN MORE INTERESTING IS THIS CABLE ASSEMBLY IS ON AN EMERGENCY BACK-ORDER. THE PART IS 'HC3Z 14300 A :CABLE ASSEMBLY - BATTERY TO BATTERY' AND FORD QUOTES $2,500 - $3,000 TO FIX IT (PARTS AND LABOR) AND THEY CLAIM IT FAILED DUE TO NORMAL WEAR AND TEAR WHICH IS PREPOSTEROUS. THIS IS A SAFETY ISSUE AND THE NHTSA NEEDS TO BE AWARE OF IT. THIS COULD OF LEAD TO A DEADLY VEHICLE FIRE. AGAIN, THIS WAS NOT CORROSION OF THE TERMINAL, THIS WAS THE TERMINAL MELTING. I STILL HAVE THE BATTERIES THAT THIS SITUATION OCCURRED WITH ALTHOUGH NEW BATTERIES HAVE NOW BEEN INSTALLED IN THE VEHICLE.

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NUMBER TWO BATTERY TERMINAL CORRODED. FORD MAINTENANCE INDICATES THAT THIS IS A KNOWN PROBLEM AND THE HARNESS SYSTEM NEEDS TO BE REPLACED. IT HAS BEEN MORE THAN 60 DAYS AND THE PART IS STILL UNAVAILABLE. THIS DEFECT RENDERS THE VEHICLE INOPERABLE.

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BATTERY CABLES HAVE EXCESSIVE CORROSION. BATTERIES ARE LEAKING ACID FROM TOP OF BATTERY

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THE 120 VOLT OUTLET IN THE DASH FAULTS OUT ALL THE TIME, IT HAS BEEN IN THE SHOP AT LEAST FOUR TIMES TO RESOLVE THE ISSUE. FORD CSR AT FIRST CLAIMED THE DEALERSHIP COULD NOT DUPLICATE THE ISSUE WHICH WAS A LIE, AS I COULD SHOW THEM THE FAILURE, THEN FORD CSR SENT ME AN EMAIL STATING THEY CAN NOT FIX IT AND IF I DON'T LIKE THEIR ANSWER TO FILE A COMPLAINT WITH THE BETTER BUSINESS BUREAU. THIS IS THE WORST CUSTOMER SERVICE I'VE EVER EXPERIENCED.

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TL* THE CONTACT OWNS A 2017 FORD F-250. THE CONTACT STATED THAT THE HEATER FAILED TO OPERATE. THE CONTACT LIVED IN AN EXTREMELY COLD ENVIRONMENT. THE VEHICLE WAS DRIVEN TO SPRADELY FORD (4809 S COLLEGE AVE, FORT COLLINS, CO 80525, (970) 226-3673) WHERE IT WAS DIAGNOSED THAT THE GFI BOX NEEDED TO BE DISCONNECTED. THE CONTACT WAS INFORMED THAT IF THEY DISCONNECTED THE GFI CORD, THEN THE HEATER WOULD NOT WORK AT ALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 5,000.

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AIR BAG LIGHT ON THE TACHOMETER COMES ON WHILE BRAKING, USUALLY WITH EXTERIOR AIR TEMP ABOVE 80 DEGREES. A/C COMPRESSOR SHUTS DOWN, TURN SIGNALS GO CRAZY WHEN ENGAGED, ELECTRIC WINDOWS STOP FUNCTIONING AND THE BRAKE PEDAL SEEMS SOFT.. RELEASE THE BRAKE PEDAL; THE AIR BAG LIGHT GOES OUT AND EVERYTHING FUNCTIONS AS NORMAL UNTIL THE BRAKE PEDAL IS APPLIED AGAIN. THE FCIM WAS REPLACED AND REPROGRAMMED BUT THE ISSUE REMAINS. COMMENTS PLEASE VEHICLE HAS 28000 MILES +/-

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WATER HAVE INTRUDED THE CAB OF MY VEHICLE FROM THE ROOF, IT ALSO AFFECTED THE DISPLAY IN MY VEHICLE . SINCE WATER HAVE INTRUDED MY VEHICLE, I FEAR THE POSSIBILITY OF RUST AND SOMETHING ELSE GOING TO HAPPEN. I HAVE RECORDED THE OCCURRENCE BUT UNABLE TO TRANSFER THE FILE AF THIS TIME.

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THE TAILGATE IS ELECTRONIC AND IS OPENING ON IT'S OWN WHILE IN MOTION. WITH MY 5TH WHEEL RV CONNECTED I CANNOT TELL WHEN THE TAILGATE OPENS AND THIS TIME IT DAMAGED BOTH THE TAILGATE AND MY RV WHEN I MADE A RIGHT TURN. I ALSO LOST CARGO THAT WAS IN THE BED.

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THE BLOCK HEATER ELECTRICAL IS CORROEDING APART FORD SENT OUT A NOTICE 6 MONTHS AGO AND NO FIX FOR IT THIS CSN CAUSE FIRE TO THE VEHICLE

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THE ISSUE STARTED WITH THE AUTOMATIC TAILGATE DEPLOYING OR OPENING DURING TRANSIT. I WAS HAULING CARGO AND THE AT HIGHWAY SPEED THE TAILGATE OPENED AND THE LOAD EJECTED FROM THE THE BED OF TRUCK ONTO THE HIGHWAY. FORTUNATELY THERE WAS NO ACCIDENT OR DAMAGE TO ANYONE ELSE PROPERTY. AFTER THIS OCCURRENCE OVER A PERIOD OF WEEKS THE ISSUE CONTINUES TO GET WORSE. IT HAPPENS NOW REGULARLY AND NUMEROUS TIMES DURING A DAY. I DO NOT HAUL CARGO NOW BECAUSE OF THIS. NOW THE TRUCK ELECTRICAL SYSTEM SEEMS TO BE INVOLVED. THE WINDOWS, RADIO AND LIGHTS HAVE ISSUES. THE TAILGATE HAS NO NOW STOPPED OPENING RANDOMLY AND IS STUCK IN THE CLOSED POSITION, THIS COULD BE DO TO EXTREME FORCE I APPLIED DURING CLOSING IT IN WHILE STETTING AT A BUSY INTERSECTION RECENTLY. THE INSTRUMENT P[PANEL ON THE VEHICLE IS VERY INTELLIGENT AND ALL THE SETTINGS REGULAR DISCONNECT OR MALFUNCTION NOW. I AM AFRAID TO USE THE THE CRUISE CONTROL BECAUSE OF THE CONTINUOUSLY RANDOM NATURE OF THE ELECTRONIC FAILURES.

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TAILGATE HAS OPENED ON ITS OWN MULTIPLE TIMES WHILE DRIVING. THE TAILGATE IS NOW DAMAGED, IT WAS CAUGHT AGAINST MY TRAILER WHILE DRIVING.

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WHILE DRIVING ON INTERSTATE 20, EASTBOUND, MY LOW FUEL PRESSURE INDICATOR LIGHT CAME ON. I STARTED LOSING POWER AND WE PULLED OFF AT THE EXIT THAT WAS THERE. AS SOON AS WE STOPPED, THE ENGINE BAY WAS ON FIRE. IT GAVE NO INDICATION OF ODD SMELLS OR PROBLEMS.IT SEEMED TO BURN THE ENGINE COMPARTMENT COMPLETELY, ALL THE ELECTRICAL SYSTEMS, INTERIOR, POSSIBLY FIREWALL, ETC. IT SEEMS THIS IS POSSIBLY A KNOWN PROBLEM.

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I AM HAVING THE SAME ISSUE AS IN CASE # PE18-011. MY TAILGATE WILL OPEN RANDOMLY ON ITS OWN. THE TAILGATE RELEASE WILL ACTUATE OVER AND OVER WHEN THE BUTTON IS PUSHED ONCE. TOOK IT TO A FORD DEALER AND THEY CONFIRMED THAT IT IS THE SAME ISSUE AS TSB 17-2196. WATER GETS INTO A WIRING HARNESS. THIS SHOULD BE A SAFETY RECALL AS THE TAILGATE OPENING WHILE TOWING COULD CAUSE A LIMIT TO STEERING ABILITY AS THE TAILGATE CAN MAKE CONTACT WITH THE FRONT OF THE TRAILER. IT CAN ALSO CAUSE DAMAGE TO THE TAILGATE ITSELF IF IT LANDS ON SOMETHING.

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WHEN THE TEMPERATURE IS BELOW FREEZING MY DOORS WILL NOT UNLOCK OR OPEN. AFTER SEVERAL ATTEMPTS THEY DO FINALLY UNLOCK AND I AM ABLE TO OPEN THEM. AFTER THEY ARE OPEN I AM UNABLE TO CLOSE THEM BECAUSE THE LATCH IS HALF LOCKED. I HAVE TO USE A SCREWDRIVER TO COMPLETE THE LATCH LOCKING CYCLE THEN I HAVE TO MANUALLY LOCK AND UNLOCK IT SEVERAL TIMES UNTIL THE DOOR WORKS PROPERLY.

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TL* THE CONTACT OWNS A 2017 FORD F-250. WHILE DRIVING 55 MPH, THE AUTOMATIC TAILGATE ACTIVATED INDEPENDENTLY. THE CONTACT PULLED THE VEHICLE OVER OFF OF THE ROADWAY AND CLOSED THE TAILGATE. WHEN THE CONTACT RE-ENTERED THE VEHICLE, THE TAILGATE ACTIVATED INDEPENDENTLY AGAIN. THE VEHICLE WAS TAKEN TO GJOVIK FORD INC (LOCATED AT 2600 US-34, SANDWICH, IL 60548, (630) 552-8058) WHERE IT WAS DIAGNOSED THAT WATER MADE CONTACT WITH THE WIRING HARNESS THAT CONTROLLED THE TAILGATE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 37,000.

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THE POWER LIFT GATE OPENS BY ITSELF 3 TIMES IN 1 YEAR WHILE DRIVING DOWN THE ROAD. TAILGATE IS DESTROYED FROM HITTING TRAILER JACK.

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I CONTINUE TO HAVE ISSUES WITH THE TAILGATE OPENING ON ITS OWN. TODAY IT CAME DOWN SOMETIME WHILE I WAS TRAVELING DOWN THE INTERSTATE TO WORK. I WILL EVENTUALLY LOOSE SOMETHING OUT OF THE BACK, AND I HAVE A COVER ON THE BED, SO I CANNOT SEE WHEN THE TAILGATE IS DOWN. MY TRUCK DOES NOT FALL IN THE TIME FRAME FORD HAS ON THEIR TSB SO I THE DEALERSHIP CANNOT ADDRESS THE PROBLEM. MAY TRUCK WAS AN AUGUST BUILD AND THE TSB FOR THE PROBLEM ONLY COVERS TRUCKS BUILT UP TO JULY

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TL* THE CONTACT OWNED A 2017 FORD F-250. WHILE DRIVING 50 MPH, THE VEHICLE CAUGHT FIRE AT THE BOTTOM OF THE ENGINE AND THE BRAKES FAILED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THERE WERE NO INJURIES. A POLICE REPORT WAS NOT FILED AND THE VEHICLE WAS TOWED TO A TOW YARD. THE VEHICLE WAS DEEMED A TOTAL LOSS BY THE INSURANCE COMPANY AND WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 36,000. *TT CONSUMER STATED INSURANCE COMPANY DETERMINED DEFECTIVE WIRING CAUSED THE FIRE BOTH THE TRUCK AND CAMPER WERE A TOTAL LOSS. *JB

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UNCOMMANDED TAILGATE OPENING. TAIL GATE OPENS AND DROPS ALL BY ITSELF. THIS HAPPENS SPORADICALLY BUT PERSISTENTLY. FORD DEALER HAS BEEN UNABLE TO FIX, AFTER REPEATED SERVICE VISITS INCLUDING INVOLVEMENT OF FORD FACTORY TECHNICIANS. UNCOMMANDED OPENING MOST FREQUENTLY OCCURS WHEN SHIFTING TO REVERSE, RELEASING PARKING BRAKE AND/OF SHIFTING INTO DRIVE. THIS HAS BEEN GOING ON FOR ALONG TIME, MONTHS AND MONTHS. DEALER PERFORMED WORK CALLED FOR BY 10/17 TECH SERVICE BULLITEN, DIDNT FIXIT. HAS REPLACED WIRING HARNNESS, RELEVANT SWITCHES, CHECKED AND RECHECKED ALL CONNECTIONS AND REPLACED MASTER CONTROL MODULE...NONE OF ALL THAT WORKED. THIS IS DANGEROUS AS YOU DONT KNOW WHEN TAILGATE IS OPEN. FORD HAS A SERIOUS PROBLEM WITH THIS AND FACTORY SEEMS COMPLETELY DISMISSIVE OF THE ISSUE. THIS PROBLEM HAS BEEN GOING ON FOR MONTHS AND MONTHS.

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AUTOMATIC ELECTRIC TAIL GATE OPENS RANDOMLY WITHOUT DRIVER SELECTION. THIS HAS HAPPENED SEVERAL TIMES WHILE VEHICLE IS MOVING AND HAS CAUSED DAMAGE TO TAILGATE AND TRAVEL TRAILER. NO INDICATION TAILGATE IS OPEN GIVEN TO DRIVER. THIS HAPPENED WITHIN THE FIRST 100 MILES AFTER PURCHASE, THE FIRST TIME. IT HAPPENED SEVERAL TIMES AFTER THAT. LAST INCIDENT I HAD JUST PULLED ONTO THE FREEWAY AND WAS FLAGGED DOWN BY A PASSING TRUCKER WHILE I WAS DRIVING AT 65MPH THAT MY TAILGATE HAD OPENED. IMAGINE IF SOMETHING HAD FALLEN OUT OF THE BED OF MY TRUCK AND CAUSED ANOTHER MOTORIST TO CRASH. I HAD HEARD A CREAKING SOUND WHILE TURNING ONTO A ROADWAY WITH MY AIRSTREAM TRAVEL TRAILER ATTACHED. THE TAILGATE HAD CRUNCHED AGAINST THE PROPANE BOTTLES CAUSING DAMAGE TO THE TAILGATE, THE PROPANE BOTTLES, AND THE COVER. THIS HAD HAPPENED TO ME SEVERAL TIMES IN OTHER INSTANCES BUT THOUGHT IT WAS A FLUKE UNTIL THIS LAST EVENT WHILE TOWING MY AIRSTREAM TRAVEL TRAILER. I CONTACTED FORD DEALER WHERE I PURCHASED IN AUSTIN; THEY SUBMITTED TO FORD AND FORD SAID THEY WOULD PAY PART OF THE BILL, BUT I AM ON THE HOOK TO PAY ALSO. THIS IS A FORD WIRING HARNESS ISSUE. SEVERAL OTHER PEOPLE HAVE REPORTED SAME ISSUE. FORD SHOULD FIX THIS 100% BEFORE SOMETHING SERIOUS ACCIDENT OCCURS FROM ITEMS FALLING OUT OF THE BACK OF THE TRUCK WHEN BED OPENS AUTOMATICALLY.

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WHILE DRIVING ABOUT 30 MPH ON MOUNTAIN ROAD AT CADE'S COVE TN. THE ENGINE SHUT OFF , NO INDICATION BEFORE HAND. ALL SMALL ICON SHOWED ON DASH INCLUDING BATTERY. JUST MADE IT TO THE OTHER SIDE OF ROAD PULL OFF AREA OR OTHER WISE I WOULD HAVE BEEN IN CENTER OF ROAD. NO POWER STEERING. TURNER KEY OFF AND WAITED ABOUT 1 MINUTE. TURNED KEY ON AND ENGINE STARTED UP. WAS ABLE TO RETURN TO OUR CAMPGROUND. THIS COULD HAVE BEEN A VERY SERIOUS SAFETY / ACCIDENT AS THIS MOUNTAIN ROAD IS VERY NARROW AND MANY TURNS GOING BACK TO GATLINBURG TN. FROM CADE'S COVE.

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POWER TAILGATE IS COMING OPEN WHILE DRIVING. TAILGATE WAS DAMAGED DUE TO IT COMING OPEN WHILE TOWING A TRAILER. TAILGATE HAS OPENED ON TWO OCCASIONS AND REQUIRING REPLACEMENT BOTH TIMES. BOTH TIMES THE TAILGATE HAS COME OPEN IT HAS BEEN WHILE THERE WAS A TRAILER CONNECTED. ONCE WHILE DRIVING DOWN THE HIGHWAY AND THE OTHER WHILE PULLING OUT OF A PARKING LOT. FIRST OCCURRENCE WAS 05/22/2018 AND THE SECOND OCCURRENCE WAS 10/08/2018.

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POWER TAILGATES OPENING SUDDENLY WHILE DRIVING WITHOUT ANY INPUT. IT HAS OCCURRED THREE TIMES. IT POSES A POSSIBLE SAFETY ISSUE OF CARGO FLYING OUT OF THE TRUCK BED. IF RV OR TRAILER IS ATTACHED, CONTROL-ABILITY OF TRAILER MAY BE IMPEDED.

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I RECENTLY PARKED MY TT AT OUR NEW RV CAMPGROUND. WHILE BACKING IT UP THE GATE OPENED RANDOMLY IN THE MIDDLE OF A TURN AND DENTED THE TOP OF MY TAILGATE. EXTREMELY UPSET I NEW IT WAS GOING TO BE A HARD CASE TO SUBMIT TO WARRANTY FOR THEM TO BELIEVE THAT IT WASN'T USER ERROR. A FEW DAYS LATER I LEFT WORK AND DROVE 20 MILES DOWN THE HIGHWAY ONLY TO GET TO WHERE I WAS GOING AND GET OUT OF MY TRUCK TO SEE THE TAILGATE DOWN WITH A FULL PROPANE TANK IN THE BACK AN A $1000 WORTH OF FISHING POLES. TODAY I TOOK MY WIFE TO LUNCH AND WHEN WE PARKED AND GOT OUT THE GATE WAS DOWN AGAIN. WE ATE WENT A FEW MILES DOWN THE ROAD, SHOPPED AND UNLOCKED THE DOORS USING THE FOB AND THE GATE DROPPED. THAT'S TWICE IN ONE DAY. IT WAS GETTING WORSE. SHORTLY AFTER, I GOT A LAST MINUTE CALL TO MOVE MY TT DUE TO RISING WATERS HERE IN BUCHANAN AT THE RV PARK AND WHILE I WAS GETTING READY TO LEAVE THE GATE OPENED ON ITS OWN WHILE THE DOORS WERE UNLOCKED. SO I GOT OUT MY CAMERA AND CLOSED THE GATE. WITHIN 20 SECONDS IT OPENED AGAIN. THIS TIME I VIDEO TAPED IT AND TEXTED THE VIDEO TO MY FORD WARRANTY REP. I RUSHED MY TRUCK TO COVERT FORD AND BY GODS GOOD GRACE THE TAILGATE OPENED REPEATEDLY IN FRONT OF EVERY FORD REP WORKING. I'LL LET YOU KNOW WHAT THEY FIND. MY TRUCK IS A 2017 F250 LARIAT ULTIMATE. I HAVE A VIDEO BUT IT IS 9.63MB. EMAIL ME IF YOU WANT IT.

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