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What 20 owners told NHTSA about the 2016 Mercedes-benz Gl-class

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (20)Crash / fire / injury (2)Seats (3)Electrical system (2)Engine (2)Steering (2)Visibility & wipers (2)Body & structure (1)Brakes (1)Latches & locks (1)Lights (1)Seat belts (1)

1 of 20 complaints match · Seat belts · clear filters

Dec 4, 2017Seat belts

TL* THE CONTACT OWNS A 2016 MERCEDES-BENZ GL350. WHILE DRIVING 65 MPH, THE FRONT PASSENGER SEAT BELT FAILED TO RETRACT AFTER THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO EDHICKS MERCEDES (3102 S PADRE ISLAND DR, CORPUS CHRISTI, TX 78415), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 16,000. THE VIN WAS NOT PROVIDED. CONSUMER STATED HE HAD BRAKED HARD AND HIS WIFE WAS THROWN AGAINST THE DASHBOARD, BOTH WERE WEARING THEIR SEABELTS. VIN INVALID UPDATED 9/13/18*JB

NHTSA ODI 11052207

Working with the data? Download all 20 complaints as CSV · fetched from NHTSA July 26, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2016 Mercedes-benz Gl-class verdict →