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What 20 owners told NHTSA about the 2016 Mercedes-benz Gl-class

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (20)Crash / fire / injury (2)Seats (3)Electrical system (2)Engine (2)Steering (2)Visibility & wipers (2)Body & structure (1)Brakes (1)Latches & locks (1)Lights (1)Seat belts (1)

1 of 20 complaints match · Lights · clear filters

May 6, 2018Lights

THE EXTERIOR LIGHTING ON THE VEHICLE PROVIDED IS SIGNIFICANTLY INFERIOR IN INTENSITY AND DISTANCE ILLUMINATED. IT IS VERY HARD TO SEE AN OBJECT AFTER FEW FEET AND NIGHT DRIVING BECOMES EXTREMELY DANGEROUS. AT NIGHT IT IS UNSAFE TO DRIVE THIS VEHICLE, WITHOUT BEING ABLE TO SEE THE PASSING CARS OR PEOPLE AND FOLLOWING IS THE REPORT FROM IIHS ON THE ILLUMINATION RESULTS, WHICH WERE TESTED TO BE POOR. HTTP://WWW.IIHS.ORG/IIHS/RATINGS/VEHICLE/V/MERCEDES-BENZ/GLE-CLASS-4-DOOR-SUV/2018 I CONTACTED THE MB USA OFFICE AND THE INFORMED ME THIS IS AS PER DESIGN AND THERE IS NOTHING THEY CAN DO. I SINCERELY RECOMMEND NHTSA TO LOOK INTO THIS ISSUE AND CONDUCT SOME INVESTIGATION INTO IT. THIS WILL PREVENT ANY FATALITY OR SERIOUS CRASH. *TR

NHTSA ODI 11092093

Working with the data? Download all 20 complaints as CSV · fetched from NHTSA July 26, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2016 Mercedes-benz Gl-class verdict →