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What 20 owners told NHTSA about the 2016 Mercedes-benz Gl-class

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (20)Crash / fire / injury (2)Seats (3)Electrical system (2)Engine (2)Steering (2)Visibility & wipers (2)Body & structure (1)Brakes (1)Latches & locks (1)Lights (1)Seat belts (1)

1 of 20 complaints match · Body & structure · clear filters

Apr 13, 2024Body & structure

Spontaneous shattering of anterior sunroof at highway speeds with no cars around and not near overpasses. Shattered glass rained all throughout the vehicle and passengers. Sounded like a gunshot and the glass appeared to be bowed out.

NHTSA ODI 11582794

Working with the data? Download all 20 complaints as CSV · fetched from NHTSA July 26, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2016 Mercedes-benz Gl-class verdict →