What 307 owners told NHTSA about the 2016 Jeep Grand Cherokee Trackhawk

I'm not sure what components malfunctioned but my vehicle is in a body shop currently getting work done from the accident I was recently in. The safety of my cousin and I was put into risk when I was driving on the highway and I hydroplaned on the highway and did a 180 degree turn but luckily no one hit me and I didn't hit anyone else. I slammed on the concrete median which is what stopped my vehicle on the highway leaving my vehicle with 9 thousand in damages. I filed an insurance claim and is now getting fixed like I mentioned. Prior to the accident I had noticed the car shifting to the left and dramatically declining acceleration and a loud pop by the front driver tire. That is the best way to describe what the car does. So on the day of the incident I believe the car did what I just explained and it caused me to hydroplane and I'm in fear it is going to happen again. I have taken it to another shop after the accident because my vehicle would not start and a different shop said they heard the noise but could not figure out what it was. When I get my vehicle back I planned on taking it to a recall center but I decided to make this report first. There were no warning lights before during or after the accident.

NHTSA ODI 11565065

Engine oil filter housing cracked and there was excessive and continuous oil leakage. Research on the internet shows this is a common problem as the part is made of plastic and destroyed by heat. If not fixed, the car could overheat, the engine fail, and the car stop during use at high speeds. Problem was inspected, confirmed, and part replaced with metal part at Rad Rides in Buffalo WY. Problem first appeared as oil leaking under car about 2 weeks ago.

NHTSA ODI 11562319

The contact owns a 2016 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11560916

My steering "locked up", I had it towed to a Jeep dealer who diagnosed it as faulty steering gear rack. It cannot be repaired-it must be replaced. The car did show a code when it locked up=but not before. The vehicle has not been repaired and is available for inspection,

NHTSA ODI 11559163

The contact owns a 2016 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11556075

The contact owns a 2016 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11555115

The contact owns a 2016 Jeep Grand Cherokee. The contact stated while driving 35 MPH, the contact was unable to shift the vehicle out of 4WD-Low. The vehicle hesitated while attempting to accelerate. The 4WD warning light was illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the failure was due to a faulty transfer case and transfer case control module. The vehicle was not repaired. The manufacturer was made aware of the failure and determined that the VIN was not included in a recall. The failure mileage was approximately 123,000. The contact stated simple 1, 2, or 3 tire change throws your transfer case off and it becomes bad. It needs to be replaced at the cost of over $4,000.00.

NHTSA ODI 11551890

The contact owns a 2016 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11551603

The contact owns a 2016 Jeep Grand Cherokee. The contact stated while driving approximately 60 MPH, the vehicle overheated, and the vehicle decelerated to 45 MPH. The engine hot message was displayed. The vehicle was towed to the local dealer, where it was diagnosed that the radiator needed to be replaced. The vehicle was repaired, but the failure recurred. While driving and making a turn, the temperature gauge needle rose to the high mark. The contact was able to pull over. The vehicle was towed to the same local dealer, where the radiator and hoses were replaced. The mechanic informed the contact to add additional coolant to the reservoir. The vehicle was repaired, but the failure persisted. While driving at an undisclosed speed, the vehicle overheated. The vehicle was towed back to the same local dealer but was not diagnosed or repaired. The manufacturer was contacted and opened a case, but no assistance was provided. The failure mileage was approximately 136,249.

NHTSA ODI 11549823

My 2016 Jeep Grand Cherokee has a water leak in the rear compartment area. It is leaking next to the wiring which could cause a fire or electrical short.

NHTSA ODI 11549557

I was in a motor vehicle accident on 9/27/23 and my driver side seat belt had a retractor failure allowing me to be thrown forward and hit my chest on the steering wheel, causing chest contusion, bruising and pain. The cause of the accident was due to another vehicle losing control and hitting me head on.

NHTSA ODI 11547915

2016 Jeep Grand Cherokee started to have rough idle when stopped at light or parked. Turns out the VVT Solenoid (Front #2 cylinder) went bad. Poor design by Jeep/Chrysler that could cause a safety concern and even internal damage to engine. The VVT Solenoid from (Hawk Chrysler Jeep in Forest Park, IL) cost $143.00 w/o tax part #5047897AC. Part and vehicle is available for inspection at anytime. My incident occurred on Oct 1, 2023 in the middle of intersection making a left turn when I experienced rough idle. The next day the check engine light came on triggered code P0302 misfire #2 cylinder. Normal vehicle cylinder misfire would be due to bad ignition coil, plug, vacuum leak or fuel injector but not Chrysler product. That's when I noticed an abundance of Jeep Grand Cherokee owners from 2016/2017 complaining about VVT Solenoid causing misfire and rough idle. Independent repair facility confirmed VVT Solenoid was faulty and caused rough idle issue. Please open a vehicle recall for 2016 Jeep Grand Cherokee for faulty VVT Solenoid to cover owners repairs and parts to resolve this poor design by manufacturer. Thanks! [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11547934

The contact owns a 2016 Jeep Grand Cherokee. The contact received notifications of NHTSA Campaign Numbers: 22V406000 (Fuel System, Diesel) and 23V411000 (Engine and Engine Cooling) however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11546882

The contact owns a 2016 Jeep Grand Cherokee. The contact stated while driving approximately 40 MPH, the power steering warning light illuminated, and the steering wheel became difficult to turn in either direction. The vehicle was later towed to the local dealer who diagnosed that the steering rack and pinion was faulty and needed to be replaced. The vehicle was then towed to an independent mechanic who replaced the steering rack and pinion, and the vehicle was repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 55,000.

NHTSA ODI 11545133

The contact owns a 2016 Jeep Grand Cherokee. The contact stated that while driving at 30 MPH, he smelled smoke emanating from the rear passenger seat. After a visual inspection, he observed a fire. The local fire department was able to extinguish the fire. A police and fire report was filed, but no injuries were reported. The contact stated he sustained a nondescript fire-related injury to his right leg but did not seek medical attention. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic, who determined an electrical software system wiring fault. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

NHTSA ODI 11541621

The contact owns a 2016 Jeep Grand Cherokee. The contact stated while slowing to a stop from 5th gear to 1st gear, the vehicle bucked forward. Additionally, the vehicle would jolt forward while driving. There were no warning lights illuminated. The vehicle was taken to the local dealer, who reset an unknown module in the vehicle. The vehicle was repaired, but the failure persisted. The manufacturer was not contacted. The failure mileage was approximately 75,000.

NHTSA ODI 11540471

There is a water leak in the rear cargo compartment of the jeep. Searching on-line I saw that there were numerous complaints of water leaking which may cause an electrical fire. There was suppose to be a recall on 2014 - 2016 Jeeps but when I entered my VIN # it did not come up. I am afraid my vehicle will catch on fire with this water leaking.

NHTSA ODI 11539699

The contact owns a 2016 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that on several occasions while driving at undisclosed speeds, the vehicle jerked. The contact also stated that the vehicle intermittently lost motive power. An undisclosed dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 120,000. VIN tool confirms parts not available.

NHTSA ODI 11538648

The contact owns a 2016 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Numbers: 22V406000 (Fuel System, Diesel) and 23V411000 (Engine and Engine Cooling) however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue but offered no assistance. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11537990

The contact owns a 2016 Jeep Grand Cherokee. The contact stated that the vehicle failed to start. The vehicle was jumpstarted and taken to an independent mechanic, where it was determined that the battery needed to be replaced. The vehicle was repaired; however, the failure recurred two weeks later. The battery was replaced a second time; however, the failure persisted. The battery was replaced a third time. The contact stated that the failure had been recurring. The vehicle was taken to the dealer but was not diagnosed nor repaired. The contact related the failure to an unknown recall. The manufacturer was not notified of the failure. The failure mileage was approximately 87,000.

NHTSA ODI 11537630

The contact owns a 2016 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was not made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11537663

While exiting an automatic car wash, I pressed the brake pedal to put the vehicle in gear and while turning in the lot to go to a vacuum station the accelerator stuck and went to wide open full speed mode and I could not stop it with the brakes. I shot through a vacuum stall, jumped a curb and hit a concrete drain collection box. The air bags deployed but the car was a total loss.

NHTSA ODI 11537221

FCA US LLC issued an important safety recall Z46/NHTSA 22V-406 on June 09, 2022. It has been over a year and they have not provided a remedy, with the recall in status 'recall incomplete, remedy not yet available'. Given that this important safety recall can result in loss of motive power and inability to restart the engine, I do not believe this recall being open for a year is acceptable. FCA US LLC has now issued a second important safety recall 66A/NHTSA 23V-411 on June 08, 2023. This second recall can also result in a loss of motive power with the inability to restart the engine. My complaint is that FCA US LLC is identifying safety recalls but is not providing remedies, which is resulting in recalls stacking with no known remedy to prevent a crash or unsafe situation.

NHTSA ODI 11537047

Purchased "Certified Used" Vehicle December of 2021. I have had 4 water pumps installed due to leaks. It has smelled and vehicle has increased temperature. It is now back at the dealership to have the 5th water pump installed.

NHTSA ODI 11534634

Powertrain Control Module

NHTSA ODI 11533693