What 65 owners told NHTSA about the 2016 GMC Sierra 2500 Hd

TL* THE CONTACT OWNS A 2016 GMC SIERRA 2500. WHILE DRIVING AT LOW SPEEDS, THE BRAKES FAILED TO OPERATE WITHOUT WARNING. THE CONTACT HAD TO APPLY EXTRA FORCE TO DEPRESS THE BRAKE PEDAL. THE VEHICLE WAS TOWED TO PARKS MOTOR SALES INC. (919 NASHVILLE HWY, COLUMBIA, TN 38401, (931) 398-5090) WHERE THE CONTACT WAS INFORMED THAT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE CONTACT STATED THAT THE VEHICLE REMAINED AT THE DEALER WAITING TO BE SERVICED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 61,000.

NHTSA ODI 11122129

STEERING IS NOT TIGHT AND HAS A LOT OF SLOP BEFORE THE TIRES ACTUALLY TURN. GM DEALER IDENTIFIED A BAD STEERING BOX AND FOLLOWED TSB PIT5501F TO DETERMINE THERE IS A DEFECT.

NHTSA ODI 11120152

I WAS DRIVING DOWN THE HIGHWAY, NOT UNDER AN OVERPASS OR NEAR OTHER CARS WHEN I HEARD A LOUD BANG. THIS NOISE SOUNDED LIKE A BOMB GOING OFF. I PULLED OVER AND LOOKED ON THE TOP OF THE TRUCK AND MY SUNROOF HAD EXPLODED. THERE WASN'T ANYTHING AROUND TO EVEN HIT IT. FROM THE LOOKS OF THE BREAK THERE HAD BEEN AN INTERNAL PRESSURE AS THE GLASS WAS STRESSED OUTWARD. IF THE SUNROOF PROTECTOR WOULD HAVE BEEN OPEN THIS WHOLE EVENT COULD HAVE BEEN LIFE THREATENING.

NHTSA ODI 11030763

STEERING WHEEL VERY LOOSE, CAN MOVE 3-4 INCHES WITHOUT ANY STEERING TAKING PLACE.

NHTSA ODI 11011827

THE 7 WAY TRAILER PLUG ON THIS VEHICLE WILL NOT HOLD THE TRAILER PLUG FIRMLY, RESULTING IN THE PLUG COMING LOOSE DURING NORMAL DRIVING CONDITIONS. ONE OBVIOUS ISSUE IS THAT THE FLAP HOLDING THE PLUG IN IS UPSIDE DOWN FROM ANY OTHER CONFIGURATION I'VE SEEN, ALLOWING THE PLUG TO SAG. THIS IS A SERIOUS SAFETY RISK AS I HAVE HAD SEVERAL INSTANCES WHERE LIGHTS AND EVEN THE TRAILER BRAKES HAVE STOPPED OPERATING WHILE IN TRANSIT , AFTER I GAVE VERIFIED THAT THEY WORKED WHEN I STARTED OUT. I THEN AM A HAZARD TO MY FELLOW MOTORISTS AND MY FAMILY. THIS TRAILER PLUG WORKED FLAWLESSLY WITH MY PREVIOUS TRUCK. GMS SOLUTIONS BLAME THE TRAILER OR PLUG, BUT GIVEN THE ORIENTATION OF THE PLUG AND THE NUMBER OF OWNERS THAT SEEM TO HAVE THIS ISSUE, I BELIEVE A BETTER SOLUTION SHOULD COME FROM THEM.

NHTSA ODI 10993347

VIBRATION BETWEEN 65-80MPH. DEALER HAS ROAD FORCE BALANCED TIRES TWICE WITH NO BETTER RESULTS. FIRST TIME ONE TIRE WAS FOUND TO BE OUT OF SPEC THEN 2ND TIME, ALL FOUR ARE IN 'SPEC'. I DON'T BELIEVE THIS IS A TIRE/WHEEL PROBLEM AS THE VIBRATION VARIES ON SMOOTH HIGHWAY - AT TIMES IT IS VERY SMOOTH THEN IT WILL START VIBRATING/BOUNCING. VERY UNNERVING DRIVING AT THESE SPEEDS WITH A VIBRATION THAT FEELS LIKE A LOOSE WHEEL OR OTHER DRIVETRAIN PART. MY SON HAD A 2015 MODEL HE BOUGHT NEW AND HE FINALLY SOLD IT DISCLOSING THE ISSUE (STILL UNDER WARRANTY) RATHER THAN CONTINUING TO WASTE TIME WITH GM. PROBLEM HAS EXISTED SINCE I BOUGHT THE TRUCK NEW OCT. 2016. 2016 GMC SIERRA 2500HD DENALI 20" FACTORY WHEELS.

NHTSA ODI 10991214

THESE HEADLIGHTS ARE HORRIBLE. VERY HARD TO SEE ON A WET DARK NIGHT, COMPARED TO THE 2009 GMC SIERRA 2500. COMPLAINED TO THE DEALER, FOUND A TSB FOR COMPUTER REFLASH TO TURN UP THE VOLTAGE TO THE BULB. MILD DIFFERENCE, BUT STILL NOT VERY GOOD FOR A $50K VEHICLE.

NHTSA ODI 10959592

TL* THE CONTACT OWNS A 2016 GMC SIERRA 2500. THE CONTACT STATED THAT THE STEERING HAD EXCESSIVE SLACK WHEN TURNING THE WHEEL. THE VEHICLE WAS TAKEN TO A DEALER WHO REPLACED THE PITMAN SHAFT AND PERFORMED FURTHER DIAGNOSTIC TESTING. THE MECHANIC DROVE THE VEHICLE AND THE FAILURE CONTINUED. THE CONTACT WAS WAITING ON A SOLUTION FROM THE MANUFACTURER. THE MANUFACTURER ISSUED FOUR TECHNICAL SERVICE BULLETINS, BUT NO RECALL YET TO ADDRESS THE REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 1,000.

NHTSA ODI 10950292

SUN GMC REFUSED TO FIX OUR AIRBAG RECALL BECAUSE WE DIDN'T BUY IT FROM THEM. THERE WAS A DISTURBANCE AFTER THE FACT. THEY NEW IS WARRANTIED WORK AND SENT US AWAY WITHOUT FIXING IT LEAVING US OPEN TO GETTING HURT. *TR

NHTSA ODI 10944039

TL* THE CONTACT OWNS A 2016 GMC SIERRA 2500. WHILE DRIVING APPROXIMATELY 15 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL INJECTOR PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 11,000.

NHTSA ODI 10937972

TL* THE CONTACT OWNS A 2016 GMC SIERRA 2500. THE CONTACT STATED THAT THERE WAS AN OIL LEAK AFTER SEEING A PUDDLE OF OIL UNDER THE VEHICLE. THE FAILURE OCCURRED WITHOUT WARNING. THE DEALER DIAGNOSED THAT THE TURBO WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE REMAINED AT THE DEALER WHERE IT WAS DIAGNOSED THAT THE OIL COOLER WAS DEFECTIVE. THE OIL COOLER WAS REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 4,400.

NHTSA ODI 10930245

WHILE DRIVING AT 45MPH IN THE LEFT LANE OF A MAJOR CITY THOROUGHFARE THE ENGINE QUIT RUNNING, POWER STEERING AND BRAKES DID NOT WORK. THE CHECK ENGINE LIGHT CAME ON WHEN THE ENGINE QUIT RUNNING. I WAS ABLE TO GET THE VEHICLE STOPPED BUT THE ENGINE WOULD NOT START. THE VEHICLE WAS TOWED TO THE DEALERSHIP WHERE I WAS TOLD THIS ISSUE WAS REPORTED IN ARKANSAS, LOUISIANA AND TENNESSEE. THE DEALERSHIP REPORTED THAT SHARDS OF METAL WERE FOUND IN THE FUEL INJECTOR AND THE ENTIRE FUEL SYSTEM WOULD HAVE TO BE COMPLETELY REPLACED. ADDITIONALLY I WAS TOLD THE PARTS ARE HARD TO GET. THE VEHICLE WAS PURCHASED NEW AND WAS 7 MONTHS OLD AND HAD JUST OVER 7,000 MILES. THE VEHICLE IS STILL SITTING AT THE DEALERSHIP 10 DAYS LATER AND HAS NOT BEEN MOVED FROM WHERE IT WAS DELIVERED BY THE WRECKER SERVICE. GM HAS BEEN NOTIFIED BUT NO RESPONSE FROM GM OR DEALERSHIP MANAGEMENT YET AS TO WHAT CAUSED THE ENGINE FAILURE. I OCCASIONALLY TOW A FIFTH-WHEEL RV WITH THIS VEHICLE. I NO LONGER FEEL SAFE DRIVING THE VEHICLE AND WOULD NOT CONSIDER PURCHASING ANOTHER UNTIL A DETERMINATION IS MADE ON EXACTLY WHAT WENT WRONG.

NHTSA ODI 10924403

REPORTING A CONDITION OF POOR ENGINEERING / PROTECTION REGARDING THE LOCATION OF THE TRANSMISSION OIL COOLER BEHIND THE FRONT BUMPER. THERE IS AN OPENING FOR COOLING FROM RAM AIR THAT PROVIDES NO PROTECTION FROM DEBRIS, ROCKS, BIRDS, ETC FROM DAMAGING THE FINS AND/OR THE COOLER ITSELF. IF AN EVENT OCCURS FROM ANY OR OTHER SITUATIONS ABOVE, IT WOULD BE POSSIBLE TO HAVE THE OIL LINES PUNCTURED RESULTING IN CATASTROPHIC FAILURE OF THE TRANSMISSION DUE TO LOSS OF FLUID WITH LITTLE TO NO WARNING TO THE DRIVER.

NHTSA ODI 10898140

VEHICLE SHAKES AND VIBRATES AT ANY SPEEDS ABOVE 75 MPH.

NHTSA ODI 10852516

WHILE DRIVING MY TRUCK, IT HAS HAD 3 ALERTS ON DASH FOR "SERVICE STABILITRAK, POWER STEERING USE CAUTION AND TRAILER BRAKE." VEHICLE GAUGES ALL DROP TO ZERO WHILE OPERATING VEHICLE AND GO ON AND OFF. THE VEHICLE WHEN THIS OCCURS ALSO DISENGAGES FROM GEAR, VEHICLE IS AN AUTOMATIC. THEN ENGINE REVS UP WHEN IT SLIPS OUT OF GEAR AND GENERALLY GOES BACK IN GEAR AS GAUGES COME BACK ON. THE POWER STEERING SEEMS TO ALSO LOSE SOME POWER. WHEN THIS OCCURS, IF YOU DEPRESS THE GAS PEDAL, YOU DO NOT GET ANY MORE POWER. THIS IS TECHNICALLY THE 6TH OCCURRENCE. IT HAS BEEN BACK TO DEALER (GRIFFIN GMC OF MONROE, NC) AND COMPUTER CODES WERE CLEARED AND NOTHING REPORTED IE...TECHNICALLY FOUND THAT WOULD CAUSE THIS ISSUE PER THE DEALERSHIP AS UNABLE TO RE-PRODUCE THE CAUSE. I RETURNED THE TRUCK TODAY AFTER THIS 6TH OCCURRENCE DUE TO MY FEAR OF DRIVING THE VEHICLE WITH MY CHILDREN AND GETTING INVOLVED IN AN ACCIDENT. I HAVE VIDEO OF THIS LAST OCCURRENCE OF DASHBOARD GAUGES AND SHARED THEM WITH THE DEALERSHIP. FIRST OCCURRENCE PICTURES ARE FEB 29, 2016 AND SUNDAY, MARCH 20, 2016. VEHICLE HAS APPROXIMATELY 2000 MILES ON ODOMETER. ENTIRE TIME, VEHICLE HAS BEEN RUNNING ON LOCAL ROAD, EITHER AT STOP OR DRIVING BELOW 45MPH MOVING STRAIGHT AHEAD. I COULD NOT REPLICATE OR CAUSE THE ISSUE TO HAPPEN AGAIN ON PURPOSE, VERY RANDOM.

NHTSA ODI 10850797