What 220 owners told NHTSA about the 2016 GMC Acadia Denali

The contact owns a 2016 GMC Acadia. The contact stated that while driving at an undisclosed speed, the second-row seat belts become inoperable. The contact stated that the seat belt buckle failed to latch as intended. An unknown dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 206,000.

NHTSA ODI 11678187

After the air bag recall i went and had them do it and 3 days later is still coming on. Saying service air bag. And alot of people is having issues with tighen gas cap light. I have replaced everything it could be and still does it. Now i believe its a bigger problem and there is alot of ppl having the same issues. I dont remember the exact date either. This is the absolute worst vehicle ever.

NHTSA ODI 11675781

unknowingly what the actual issue is in This 2016 gmc has major safety risk in Electrical major different problems it has caused me safety issue with little one in the car and my family not knowing the issue with not understating it is a safety risk it has shut off 20 times restarting the radio for no reasoning also it sounds like the powertrain is going to stop working unless u put in L shift which i think that is nuts i was on the highway and it just stopped with the key locked in it like what actually f is going on this SUV has had problems since day one

NHTSA ODI 11668453

I was in an accident and my AIRBAGS DID NOT DEPLOY. Filed claim with progressive insurance (claim # [XXX]) which they have declared the vehicle a TOTAL LOSS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11665505

The contact owned a 2016 GMC Acadia. The contact stated that when she had placed the vehicle in reverse (R), and was applying the accelerator pedal, all of the air bags deployed. The contact stated that she lost control of the vehicle and crashed into her neighbor's house. The contact stated that she was rendered unconscious. The contact stated that when she recovered consciousness the police were on scene and issued her a traffic citation. The contact stated that no emergency medical personnel were called to the scene of the accident. The contact stated that she had not gone to a doctor, but she had pain in her back and had bruises on both legs and feet. The contact stated that the vehicle had been towed to an impound lot. The contact stated that she had called here insurance provider who had declared the vehicle a total loss. The manufacturer was not made aware of the failure. The contact stated that she had received notification of NHTSA Campaign Number: 23V334000 (Air Bags) and related the failure to the recall. The failure mileage was approximately 130,000.

NHTSA ODI 11663648

GMC has failed to repair/replace airbag due to recall

NHTSA ODI 11653030

The contact owns a 2016 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ODI 11652561

The contact owns a 2016 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (AIR BAGS); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ODI 11646987

In March of 2022 the vehicle displayed a warning to service the side detection system. on March 31st 2022 the dealership diagnosed that the Side Blind Zone Alert Module failed due to water intrusion. The replacement of the modular was completed free of charge under "Campaign - N172097060 Special Coverage Adjustment". In December of 2024 the same warning to service the side detection system was activated again, several weeks later the warning lights on the side view mirrors lite up and remained on. Upon bringing the vehicle on February 13th 2025 for service, in it was determined to be caused by the same failed part as the first occurrence. This time the repair was not covered by the dealer, and was 1099.22. GMC has not solved the underlining problem with these parts. The side detection system is critical when driving a larger SUV for blind zone awareness to avoid collisions while driving in multi lane traffic. When the system failed, the lights on the side view mirrors made driving difficult due to the distraction and glare. Although this problem is known by the manufacture it has provided a permanent solution, as they continue to use the flawed original parts. Due to the sensor being electrical, there was no symptoms prior to failure; the warning appears and continued at each start up. The cost of repairing safety features on an ageing vehicle becomes a burden, especially when those features can only be repaired by a dealership at high prices. This keeps many people from maintaining or fixing their cars, putting others at risk. I have the modular from the most recent repair, and will include a photo if possible.

NHTSA ODI 11647014

The contact owns a 2016 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the air bag warning light was illuminated. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 161,000. Parts distribution disconnect.

NHTSA ODI 11643757

I was in minor accident this past December. The airbag ruptured and cut up my face. I was extremely confused as to how this could happen and after doing a little research, I found out that the vehicle has an open recall for their air bags. I was extremely shook by this information because we were never notified for such a life threatening recall! I contacted gm over 3 weeks ago. The first person I spoke with expressed that she needed to escalate the issue to the right place and that someone would contact me. A week went by and I did not hear anything so I called, I was told that it was sent to the wrong place but they were going to make sure the matter would be sent to the correct department and that they would reach out to me within a few business days. I have not heard from another person at gm since.

NHTSA ODI 11641860

The contact owns a 2016 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ODI 11640366

On about 01/20/2025 my transmission? Auto started to shudder before going into 3rd gear threw 5th. Once in 6th gear at about 55 the auto starts to shudder and turns into a rumble feeling. My auto only has 100650 for miles on it. It has been serviced and have brought it to GM 01/24/25 to ask about it? After talking to service adviser. It would cost me 75.00 for someone to go with me to confirm it is doing it. Then make an appointment for further evaluation. No price given at this time. but did not on paper! Say That it is most likely torque converter causing the problem? Confirmed It is not under warranty and there was nothing GM could do.i have been to at least 3 other shops in my area and they all say the same thing and price. Which is between 6 to 7 thousand dollars to replace the transmission. They all dosay that when it goes it could make me loose control Due to lockup.

NHTSA ODI 11640167

I've contacted my local GMC dealer over a year ago around the exact time I received the letter about the airbags and the problem still hasn't been fixed because I was told that they don't have the parts.

NHTSA ODI 11630852

The contact owns a 2016 GMC Acadia. The contact received a notification of NHTSA Campaign Number: 23V334000(Air Bags); however, the part to do the recall repair was not yet available. An unknown local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11623591

The contact owns a 2016 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ODI 11622538

The contact owns a 2016 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11611798

The contact owns a 2016 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11611816

The contact owns a 2016 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11611188

The contact owns a 2016 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11610396

The contact owns a 2016 GMC Acadia. The contact was notified of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11609312

There has been a recall in effect since 5/10/23 - NHTSA Recall No. 23V3344; Manufacturer Recall No. N232404980, and there still is no remedy. I have spoken to our local dealership several times, called the GMC Manufacturer today, 8/19/24, and was told there is "no remedy yet; they are working on it. With this enormous safety recall, it is hazardous for drivers to utilize their vehicles without remedy. What can you do to get this pushed through? How many lawsuits will it take for GMC to "remedy" this issue?

NHTSA ODI 11609360

While starting to drive. It seems like the transmission goes into 2nd shift and the car jerks a little and I have to press the gas pedal to get it to stop.

NHTSA ODI 11609137

MAY RESULT IN SERIOUS INJURY OR DEATH??? AND ITS BEEN OVER A YEAR SINCE WE RECEIVED THE NOTIFICATION OF THE RECALL WHICH I AM CERTAIN GM KNEW ABOUT LONG BEFORE THE NOTIFICATION, WE SIMPLY CANT JUST PARK THE VEHICLE AND WAIT. I AM SURE THE HEADS OF GM ARE NOT DRIVING ANY RECALLED AIRBAG VEHICLES. SO THE PUBLIC HAS TO RISK SERIOUS INJURY OR DEATH WHILE WE LISTEN TO THE LIES ABOUT “SUPPLY CHAIN ISSUES” THAT HAVE LONG WORN OUT THERE EXISTENCE SINCE THE END OF COVID. CORPORATE GREED AT WORK AND KNOW ONE TO HELP THE NORMAL FOLKS. WHAT WOULD YOU DO??

NHTSA ODI 11608583

The contact owns a 2016 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11606538