What 208 owners told NHTSA about the 2016 Ford F-350 Super Crew

The contact owns a 2015 Ford F-350. The contact received notification of NHTSA Campaign Number: 22V337000 (Air Bags) however, the part to do the recall repair was not yet available. Several local dealers were contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11517048

The contact owns a 2016 Ford F-350. The contact stated that on several occasions while driving approximately 30 MPH, the vehicle started shaking violently. The contact stated that when the brake pedal was depressed, the vehicle started shaking. The contact stated that the shaking intensified until the vehicle came to a complete stop. The vehicle was taken to a dealer where it was diagnosed and determined that the front axle needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 180,000.

NHTSA ODI 11516764

The contact owns a 2016 Ford F-250. The contact received notification of NHTSA Campaign Number: 22V337000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11516280

My vehicle was purchased from Shottenkirk Ford new in 2016. They perform my maintenance regularly. Recently, I experienced a leak and took it in; I had it towed to them. Shottenkirk wanted $1200 because they stated that the water pump needed to be replaced. After replacing the water pump, the leak was worse. Shottenkirk wanted $1200 to replace parts they said needed replacing in the transmission cooling portion. They tried to get me to trade in my vehicle for a new one. I could not afford that. After they did that repair, they said there was still a small leak. I tried to head straight home, but the vehicle would not shift into third gear, stranding me in highway traffic. I had to have the vehicle towed back to them. Now, they state that the transmission needs repair and they want $9000. I stated I could not do this and they said I could trade my 2016 Ford Diesel F350 with 4WD with numerous upgrades for a base-model 2008 Honda Ridgeline 2WD with over 100,000 miles. After researching, I believe Ford and Shottenkirk are well aware of the problems with the manufacturing of this truck, and I believe it needs to be addressed at a national level.

NHTSA ODI 11515606

My wife and I were pulling a 40’ fifth wheel from AZ to Idaho. On the Montana side of 4th of July pass I suddenly get a trouble code. The exhaust filter is full. My wife and I are both handicapped so in the mountains pulling our rv scared us both. I pulled over when I could and called Ford. The guy tells me to just drive it at a constant speed over 45 and it should clean itself. My question was I’ve been traveling over 45 for miles so why is it full? No explanation, however, he tells me if it doesn’t clean out then the trk will go into limp mode and that’s not good. But also says we should be ok for the 200 remaining miles until we get to Idaho. Well here’s the problem. My understanding is that this component is part of the emission system and is not something that is life nor death if it isn’t working. Well we get part way up the mountain not fifty miles in the middle of no where and the trk suddenly starts loosing power on a two lane mountain pass with two handicapped people, one 70 and one 62. This trk slows to 5 mph in first gear and that’s it…. That as far as I’m concerned put our lives in danger! We could have died over a stupid part of the emissions system that Ford decided was important enough to put a vehicle into a not even a limp mode but actually create a dangerous situation. Why so they can charge me $200 to clean it. Which is done by hooking a code machine to the trk and telling it to clean the exhaust filter and it all automatic. I understand this limp mode and other computer controlled systems Ford and other manufacturers built into their vehicles allows them a way to get you into their shop but taking my wife and my life into their hands is not only dangerous but should not be allowed on such a level. If we would have been hit or injured because of this there would have been a law suit for sure. So now what????

NHTSA ODI 11510907

I am writing because I own a 2016 ford f-350 that has had a clock spring contamination recall for months. The manufacturer has NOT developed a fix for this problem and I cannot use the vehicle for rental purposes because of this recall. This situation is coding me hundreds of dollars per week and needs to be resolved or they need to buy the vehicle back. Can you help?

NHTSA ODI 11510554

While driving severe shaking (wobbling) of steering wheel. Had to break and pull off road. Had heard of ford death wobble before , first time for me.. Really frighting, luckily no traffic.

NHTSA ODI 11508184

The contact owns a 2016 Ford F-350. The contact stated that while her husband was driving at approximately 70 MPH, the vehicle started to shake significantly from side to side. The contact then stated that on a separate occasion, while driving approximately 35 MPH, the front driver’s side tire started to wobble significantly. The contact then stated that her husband was able to pull the vehicle off the road. The contact’s husband turned off and restarted the vehicle. No warning light was illuminated. The vehicle was not diagnosed or repaired. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and the contact was advised to call the NHTSA Hotline. The failure mileage was approximately 65,000. The contact stated that the vehicle does not have steering stabilizing shocks attached to the steering arms to suppress the wobble.

NHTSA ODI 11502663

Brand new shocks and steering stabilizer installed. This truck since ive owned it is dangerous to drive. When you hit bumps at highway speeds the vehicles shakes and wobbles to the point it feels it looses contact with the road. You either have to dramatically lower speed or risk crashing due to loss of control. This should be recalled due to the enormous amount of complaints for this issue. I will be forced to sell the truck and lose money if something isnt done by manufacturer.

NHTSA ODI 11501420

While driving at approximately 62mph, my truck hit a small bump in the road and began shaking so violently that I could barely hold onto the wheel. I immediately braked which caused the truck to shake even more until I finally slowed to about 20th and pulled off the 2 lane highway. Luckily there was very minimal traffic and I was able to keep from losing control. I have only had this truck that I bought from a Ford dealership approximately 5 weeks. This is extremely alarming that a truck like this has no safety recall for something that after some research is named the death wobble across the web. There is no warning, and I do not believe the dealership will do anything to fix this issue without compensation.

NHTSA ODI 11500809

The contact owns a 2016 Ford F-350. The contact stated while driving approximately 70 MPH, the front-end was bouncing abnormally, causing the contact to pull over and stop the vehicle. The contact then continued driving however, the failure persisted, and contact pulled over to inspect the vehicle. The vehicle was then restarted and worked as designed. There were no warning lights illuminated. The vehicle was taken to the local dealer but was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 105,000. The VIN was not available.

NHTSA ODI 11497574

My vehicle started to shake uncontrollably at 50mph when driving. Research online indicated what people call a "death wobble". I contacted my local Ford dealership multiple times to see if my repair would be covered by Ford. On November 8th, 2022 I turned my truck in and on the 11th I was told what repairs needed to be done. On November 21st, I picked up my truck and parked it at my house. I drove less than 40 miles locally with speeds never exceeding 50mph. On December 6 I began a work trip to Nashville from Killeen Texas. 20 miles into my trip my truck did the "death wobble" with me going 70mph. Two hours later it happened again. I drove all the way to Nashville going 50mph and experienced the death wobble about 8-9 times. Now my engine has a ticking noise that I am certain came from the unsafe, violent, and terrifying shaking of this massive truck.

NHTSA ODI 11496730

The backup camera fails to function creating a danger to children that it was specifically suppose to address.

NHTSA ODI 11496349

The contact owns a 2016 Ford F-350. The contact stated that the instrument panel occasionally went black intermittently. The contact took the vehicle to the dealer and was informed that the failure was related to the failure listed in NHTSA Campaign Number: 22V337000 (Air Bags) however, the part was not available. The manufacturer was made aware of the failure. The approximate failure mileage was 72,484.

NHTSA ODI 11495182

The contact owns a 2016 Ford F-350. The contact stated that the horn and several other electrical functions on his steering wheel had failed to operate as needed, with the air bag warning light illuminated. The contact then received notification of NHTSA Campaign Number: 22V337000 (Air Bags) however, the part to do the recall repair was unavailable. The dealer had been notified about the recall and confirmed that parts were not yet available. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 98,000. Parts distribution disconnect.

NHTSA ODI 11492709

While traveling at Interstate speed (55-75 MPH), when you hit a certain bump or pothole or road irregularity, the front passenger wheel will begin vibrating which quickly grows in magnitude until the entire engine compartment and cab starts to violently shudder, to the point where all 4 tires begin losing contact with the road surface. The only way to regain control and reduce the harmonics is to apply maximum braking. However, as the truck starts to slow, the shudders will become more violent until finally dampening out appx. 100 yards later at around 40 MPH. Once damped out, the truck will drive smoothly and predictably again at speed until the next bump. As it stands now, I am afraid to drive the truck and my wife refuses to drive it. The big fear is having this happen while in a turn or in heavy traffic where the sudden maximum braking can cause an accident.

NHTSA ODI 11489686

Any time I hit a bump going over 50 mph the front end of my truck starts shaking violently. So much that it feels like the front end is about to break apart. The only way to stop is to slam on the brakes and slow down as fast as possible. It’s ways on the highway so it’s a danger to myself and the people behind me. I have to hold the steering wheel as tight I can to keep from losing control. Dealer told me it happens but they don’t know why. This has been happening on a daily basis since I drive on highways to get to work. And only a matter of time before I get into an accident.

NHTSA ODI 11489362

The contact owns a 2016 Ford F-350. The contact stated that while driving, the air bag warning lights illuminated. The vehicle was taken to the dealer where it was diagnosed that the steering column needed to be replaced. The vehicle was not repaired. The contact then stated that he received notification of the NHTSA Campaign Number: 22V337000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that the parts were not available for the recall repair. The manufacturer was not notified. The failure mileage was approximately 40,000.

NHTSA ODI 11489255

I was driving down the interstate at about 65-70mph and my truck started violently shaking out of no where causing me to nearly lose control. After pulling off the road the shaking went away. I brought my truck into my mechanic to have it looked at and they told me this is a known problem with these trucks. After spending a considerable amount of money to have the steering stabilizer and drag link replaced it happened again four days later. My truck is now currently back in the shop. I maintain this truck extremely well and do not abuse it in any way, I should not be having an issue like this. I do not feel safe driving in this truck knowing I can lose control without any warning at highway speeds.

NHTSA ODI 11486362

Experience the famous death wobble from 50mph to 70mph hitting a bump or uneven surface you have to stop the vehicle to regain control.

NHTSA ODI 11485897

This truck has the death wobble. Started when I purchased the truck at 19000 miles. When at highway speeds, bridge joints and bumps will make the truck nearly uncontrollable. This has happened MANY times in the 80K miles that I've put on the vehicle. It has new tie rod ends, new shocks and has had several sets of tires in the 70k miles that I've owned it. Nothing that I've had mechanics do has fixed the death wobble. The most recent incident is listed below.

NHTSA ODI 11485059

The contact owns a 2016 Ford F-350. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the diesel particulate filter needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was advised to call the NHTSA Hotline. The failure mileage was approximately 44,000.

NHTSA ODI 11484822

There is an "advanced" recall on the clockspring contamination on my vehicle. The local ford dealership is stating that they do not have access to the parts to fix this issue, as it's an advanced warning. The issue is that the truck is having the malfunction. The buttons on the steering wheel do not work, which is now causing me to not be able to see the display b/c it's blocked by a warning, the airbag light is on which is an indication that it does not work. Ford won't look at it without charging $200 for diagnostics and then I will be responsible for paying for the repairs, even if it has to do with the recall. They aren't even sure if the truck can be repaired because they don't have the parts for the repair?????? This is a safety issue, and is basically forcing me to find another vehicle to drive since the airbags are showing they won't work. I also can't use the handsfree phone options since the buttons don't work on the steering wheel. Need to know when the parts are going to actually be available.

NHTSA ODI 11482182

The contact owns a 2016 Ford F-350. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the diesel particulate filter needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that there was no recall associated with the VIN. The contact related the failure to Customer Satisfaction Program: 20M06 (Diesel Particulate Filter Warranty Extension) however, the VIN was not included. The failure mileage was approximately 36,000.

NHTSA ODI 11481042

My 2016 F350 tried to kill me! I was driving 58 mph on local Hwy 146 (where the speed limit is 60mph) with rainy conditions and put my blinker on to switch lanes and when doing so I ran over the reflective lane divider, located all down the roads for safety purposes that are designed to be drove on, my truck's steering wheel and front suspension began to violently and dangerously shaking uncontrollably! The issue was so aggressive I felt like my vehicle was going to flip! The other vehicles around me immediately recognized there was a problem and moved from around me and allowed me to pull my vehicle off to the side of the road finally slowing down and stopping. Once I got down to around 20 mph I was able to regain control of my truck and bring it to a complete stop. I was completely traumatized and fearful of continuing to drive the vehicle. I took the truck to a respectable mechanic shop right up the road from where the incident occurred and upon reviewing my truck the mechanic said he thinks it is what is referred to as the "Death Wobble," which I feel is appropriate because I truly thought I was going to die! The man said I should be okay to drive but to avoid going over 50 mph and to take it to a Ford dealer because they know of the issue/problem and are fixing it at no charge to customers, even though there has not been an official recall as of yet. While waiting to speak with a Ford representative I pulled videos of people experiencing the "Death Wobble" in their Ford and that was indeed what happened. I have filed a complaint with Ford and my case number is CAS-38233912-K2P7Y9, but I was also informed to notify NHTSA so they are aware of the situation as well so here I am.

NHTSA ODI 11480348