What 1,153 owners told NHTSA about the 2016 Dodge Grand Caravan

DRIVER'S SIDE SLIDING DOOR STUCK IN LOCKED POSITION. 46,544 MILES

NHTSA ODI 11365958

THE DRIVER SIDE PASSENGER DOOR WILL NOT OPEN AND IS "LOCKED". NO MANUAL OR FOB ATTEMPT WILL ALLOW ENTRY OR EXIT. IN THE EVENT OF AN ACCIDENT NO ONE WILL BE ABLE TO OPEN THIS DOOR. THIS IS REPORTED 100'S OF TIMES ON VARIOUS SITES AS A KNOWN ISSUE WITH THIS MODEL.

NHTSA ODI 11365451

LOCK ACTUATOR IN PASSENGER SIDE SLIDING DOOR DOES NOT FUNCTION, BUZZES LOUDLY. WHETHER VEHICLE IS STATIONARY OR MOVING, LOCK FAILS.

NHTSA ODI 11365111

OUR SLIDING DOOR HAS SEIZED UP IN THE LOCK POSITION. WE ARE UNABLE TO OPEN IT AT ALL. AFTER READING HUNDREDS OF OTHER COMPLAINTS IT SOUNDS LIKE THE SLIDING DOOR ACTUATOR NEEDS TO BE REPLACED. THIS IS ON ONE SIDE BUT NOW THE OTHER SIDE IS SOUNDING LIKE IT MAY GO AS WELL. HAVING DOORS WE CAN NOT OPEN IS A SAFETY ISSUE AND NEEDS TO BE FIXED BEFORE WE ARE COMFORTABLE DRIVING WITH OUR CHILDREN AGAIN. THE VEHICLE IS A 2016 DODGE CARAVAN AND JUST BROKE 60K MILES. AVERAGE FIX IS OVER $1100 AND THE MECHANICS ARE ALL TO FAMILIAR WITH THE ISSUE.

NHTSA ODI 11364904

TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE REAR PASSENGER'S SIDE DOOR FAILED TO OPERATE CORRECTLY. THE AIR BAG WARNING LIGHT ILLUMINATED WHEN THE SEAT BELT WAS ENGAGED. THE VEHICLE WAS TAKEN TO RIO VISTA DODGE CHRYSLER JEEP INC (1006 STATE HIGHWAY 12, DIRECTIONS RIO VISTA, CA 94571-1442) WHERE THE VEHICLE WAS DIAGNOSED AND IT WAS DETERMINED THAT THE OCS PASSENGER REAR DOOR MOTOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 78,500.

NHTSA ODI 11362833

THE LOCKS ON BOTH SLIDING SIDE DOORS HAVE STOPPED WORKING. THE PASSENGER SIDE DOOR WILL NOT LOCK AND THE DRIVERS SIDE DOOR HAS LOCKED AND WILL NOT UNLOCK. THE DRIVERS SIDE SLIDING DOOR IS UNUSABLE. THIS CONDITION IS UNSAFE AND IS DOCUMENTED BY MULTITUDES OF OTHER OWNERS. THESE LOCKS ARE NOT RELIABLE AND SHOULD BE RECALLED. THE COST IS APPROXIMATELY $1000 A DOOR AND IS NOT REASONABLE FOR AN OWNER TO ABSORB WHEN IT IS AN OBVIOUS DESIGN DEFICENCY.

NHTSA ODI 11361653

THE DRIVER SIDE SLIDING DOOR WILL NOT OPEN AS THE LOCK APPEARS TO BE STUCK. CANNOT MANUALLY UNLOCK OR OPEN THE DOOR. VEHICLE WAS STATIONARY AS IT JUST RANDOMLY WOULD NOT OPEN ONE MORNING.

NHTSA ODI 11360625

BOTH THE LEFT AND RIGHT SIDE SLIDING DOORS OF OUR 2016 DODGE GRAND CARAVAN SXT WILL NOT OPEN BECAUSE OF DEFECTIVE SOLENOID VALVES INSIDE THE DOORS. WE ARE UNABLE TO OPEN THE SLIDING DOORS ELECTRONICALLY (PUSH BUTTONS OR KEY FOBS) OR MANUALLY, DUE TO THE FAILED DOOR ACTUATOR VALVES. AS A RESULT, THE SLIDING DOORS ARE COMPLETELY INOPERABLE AND STUCK IN THE CLOSED POSITION. OCCUPANTS COULD EASILY BE TRAPPED IN AN EMERGENCY SINCE THEY WOULD HAVE TO CLIMB INTO THE FRONT SEAT, OR CRAWL OUT THE REAR HATCH TO EXIT THE VEHICLE. THIS IS A MAJOR SAFETY HAZARD. THE SLIDING DOORS STARTED MAKING A LOUD NOISE WHEN WE USED THE KEY FOB TO LOCK THE DOORS. AFTER A WEEK OR SO, THE LOUD NOISE STOPPED AND THE DOORS WOULD NO LONGER OPERATE. OUR VEHICLE IS PAST THE WARRANTY DATE AND THE DEALER STATES THE REPAIR IS IN EXCESS OF $2,300. WE HAD THE SAME ISSUE WITH OUR 2007 GRAND CARAVAN AS WELL.*DT

NHTSA ODI 11360564

DRIVER SIDE BACK SLIDING DOOR WILL NOT OPEN. DOES NOT OPEN MANUALLY OR WITH THE KEY FOB.

NHTSA ODI 11354953

I BOUGHT A 2016 DODGE CARAVAN NEW FROM THE DEALERSHIP AND HAVE HAD SEVERAL ISSUES WITH REAR SLIDING DOORS NOT OPENING. THEY REPLACED THE DOOR RELAY SHORTLY AFTER PURCHASING THIS VEHICLE. ON NUMEROUS OCCASIONS 1 OR BOTH REAR SLIDING DOORS WITH LOCK AND WON'T RELEASE FROM THE INSIDE OR OUTSIDE AFTER UNLOCKING WITH KEY FOB AND THEN TRIED MANUALLY UNLOCKING FROM INSIDE. THIS HAS HAPPENED MANY TIMES IN THE WINTER AND AFTER ABOUT 5 MINUTES OF DRIVING THE DOOR WILL OPEN AS I'M DRIVING. I HAVE SMALL CHILDREN AND THIS IS A SERIOUS SAFETY ISSUE. THIS IS NOW HAPPENING IN THE SUMMER AS WELL MAKING ME THINK IT WASN'T DUE TO FROZEN DOORS. I'VE TAKEN THE VEHICLE TO THE DEALERSHIP AND THEY CAN'T FIND THE PROBLEM BECAUSE THE DOORS WILL EVENTUALLY RELEASE BEFORE I CAN GET TO DEALERSHIP AFTER WORK.

NHTSA ODI 11352349

THE DRIVER SIDE SLIDING DOOR STOPPED FUNCTIONING. IT IS STUCK IN LOCKED POSITION RENDERING IT UNUSABLE IN AN EMERGENCY SITUATION. THE LOCK CANNOT BE FREED AUTOMATICALLY OR MANUALLY.

NHTSA ODI 11351295

THE SIDE POWER DOOR ON THE LEFT DRIVER SIDE IS STUCK SHUT WITH NO WAY TO OPEN IT. THIS IS VERY DANGEROUS WITH NO WAY TO GET IT OPEN MANUALLY IN AN EMERGENCY SITUATION. THIS APPEARS TO BE A COMMON PROBLEM ON DODGE CARAVAN VEHICLES AND SHOULD BE ADDRESSED WITH A WAY TO MANUALLY OPEN THESE SIDE DOORS WHEN THE POWER FAILS AND THEY WILL NOT OPEN?*DT Consumer has contacted the manufacture and CAIR number [XXX] was issued. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).”

NHTSA ODI 11351148

THE SLIDING DOOR STARTED MAKING BUZZING/GRINDING NOISE WHEN ACTIVATED. PAYED A DEALERSHIP $1000 TO REPAIR AND WAS TOLD BY THE SERVICE PERSON THEY'D SEEN 3 OF THESE IN THE PAST WEEK. GOOGLE SEARCH SHOWS LOTS OF COMPLAINTS FOR THE SAME ISSUE.

NHTSA ODI 11349069

OUT OF THE BLUE, WITH JUST OVER 60K MILES, THE DRIVER SIDE SLIDING DOOR, WON'T OPEN WITH THE KEY FOB, NEITHER BY PULLING ON THE INSIDE OR OUTSIDE HANDLE, NOR PUSHING THE INSIDE BUTTON (BY THE DOOR) OR PUSHING THE CONSOLE BUTTON. IT IS STUCK CLOSED. THIS IS A SAFETY HAZARD AS THIS SITUATION TRAPS PASSENGERS.*DT

NHTSA ODI 11348749

DRIVER'S SIDE REAR SLIDING DOOR WILL NOT OPEN. PER DEALER, "FOUND ACTUATOR INTERNAL FAULT. REPLACE LEFT SLIDING DOOR LOCK ACTUATOR AND C PILLAR APPLIQUES."

NHTSA ODI 11342982

THE SLIDING DOOR ON THE DRIVER SIDE JUST QUIT OPENING ABOUT 6 MONTHS AGO, LAST WEEK THE TRANSMISSION HAS WENT COMPLETELY OUT. I WAS GETTING READY TO LEAVE HOME AND WHEN I PUT THE VAN IN DRIVE IT PULLED OFF AND WHEN I GOT UP TO THE SPEED LIMIT AND THE RPM'S WAS GOING UP THE VAN WOULDN'T SHIFT. I SENT IT TO THE SHOP AND THEY JUST CALLED ME SAYING THAT THE TRANSMISSION IS COMPLETELY GONE AND I NEED A NEW TRANSMISSION OR A RE-BUILD. THIS VAN IS A 2016 WITH 78,000 MILES. I AM STILL PAYING ON THIS VEHICLE AND I AM HAVING ALL THESE PROBLEMS. I WOULD LIKE TO KNOW IF THERE IS ANY RECALLS OR COMPLAINTS ABOUT THIS VEHICLE.

NHTSA ODI 11342909

THE DRIVER'S SIDE SLIDING DOOR ON OUR 2016 DODGE CARAVAN CANNOT BE OPENED. IT STOPPED WORKING AFTER HAVING THE VEHICLE FOR LESS THAN TWO YEARS. IT CANNOT BE OPENED FROM THE INSIDE OR OUTSIDE WHICH IS A SAFETY CONCERN FOR PASSENGERS TRYING TO GET OUT OF THE VEHICLE QUICKLY IN AN EMERGENCY. WE WERE TOLD THE INTERIOR LATCH WAS BROKEN AND THAT IT WOULD BE EXPENSIVE TO FIX. I BELIEVE THIS IS A KNOWN ISSUE WITH THESE VEHICLES AS A NUMBER OF OTHERS HAVE REPORTED THE SAME PROBLEM.

NHTSA ODI 11341770

BOTH REAR SLIDING DOOR LOCKS HAVE BECOME JAMMED/STUCK IN THE LOCKED POSITION. DOOR ARE STUCK CLOSED WITH NO WAY TO OPEN THEM FROM THE INSIDE OR OUTSIDE OF THE VAN. NEITHER THE AUTOMATIC DOOR OPEN/CLOSE BUTTON OR MANUAL SLIDING OPTIONS ARE OPERATIONAL. NO DAMAGE WAS DONE TO THE VEHICLE TO CAUSE THIS PROBLEM. AS I TRIED TO UNLOCK THE VAN WITH MY REMOTE KEY BUTTON, THE PASSENGER SIDE REAR SLIDING DOOR LOCK WAS JAMMED AND WOULD NOT UNLOCK OR OPEN. THEN A FEW MONTHS LATER THE DRIVER'S SIDE SLIDING DOOR LOCK HAS JAMMED NOW TOO AND CAN NOT BE UNLOCKED OR OPENED. VEHICLE WAS NOT MOVING OR RUNNING WHEN PROBLEMS WERE DISCOVERED.

NHTSA ODI 11340511

THE RIGHT SIDE SLIDING DOOR IS MAKING A BUZZING SOUND AFTER THE VEHICLE IS PUT INTO PARK AND THE DOORS UNLOCK.

NHTSA ODI 11339702

RIGHT SLIDING DOOR STUCK IN LOCK POSITION. STARTED A YEAR AGO. SEEMS MANY PEOPLE HAVING THIS PROBLEM AND IS SAFETY ISSUE.

NHTSA ODI 11339147

AUTOMATIC SLIDING DOOR LOCKED SHUT AND UNABLE TO OPEN AT ALL. TRAP HAZARD TO PASSENGERS IN AN EMERGENCY.

NHTSA ODI 11338860

REAR LEFT SLIDING DOOR LOCK ACTUATOR FAILED IN LOCKED POSITION - TRAPPING REAR SEAT OCCUPANTS IN VEHICLE.

NHTSA ODI 11338768

TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE DRIVER'S SIDE SLIDING DOOR CEASED IN THE CLOSED/LOCKED POSITION. THE CONTACT WAS UNABLE TO UNLOCK THE DOOR. THE VEHICLE WAS TAKEN TO REEDMAN TOLL CHRYSLER DODGE JEEP RAM OF SPRINGFIELD (770 BALTIMORE PIKE, SPRINGFIELD, PA 19064, (610) 544-5300) HOWEVER, WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 70,000.

NHTSA ODI 11337130

THE PASSENGER SLIDING DOOR WILL NOT OPEN. IT APPEARS TO BE AN ISSUE WITH THE LOCKING MECHANISM. ONE DAY WE PARKED AND LOCKED THE CAR TO GET ICE CREAM AND WHEN WE CAME BACK THE DOOR WOULDN'T UNLOCK. *TR

NHTSA ODI 11330478

DRIVER SIDE SLIDING DOOR IS STUCK IN LOCK POSITION AND WILL NOT OPEN. OPENED FINE AND AFTER A 20 MINUTE CAR RIDE IT WAS THEN STUCK. I HAVE REVIEWED SEVERAL FORUMS REGARDING THIS SIMILAR PROBLEM, AND HAVE SEEN COUNTLESS REPORTS ON THE NAME ISSUE. SHOULD THERE BE AN EMERGENCY OF ANY SORTS, THE PASSENGERS IN THE BACK WOULD NOT BE ABLE TO GET OUT SAFELY. *TR

NHTSA ODI 11330168