Home · 2016 Dodge Grand Caravan · Complaints

What 1,153 owners told NHTSA about the 2016 Dodge Grand Caravan

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (1,153)Crash / fire / injury (54)Electrical system (354)Transmission & drivetrain (248)Body & structure (233)Engine (97)Lights (56)Fuel system (30)Airbags (28)Seats (26)Speed control (26)Latches & locks (25)

26 of 1,153 complaints match · Speed control · clear filters · page 1 of 2

Jan 16, 2026Transmission & drivetrainAirbagsSpeed control

See Attached Documents: 1.) NHTSA- Questions Answered 2.) Service 2016 Dodge Grand caravan Note: The Dodge Dealership is not compliying with the mandated repairs. The diagnostic summary provided by [XXX] on December 17, 2025, significantly mischaracterizes my complaints and omits the relevant factory campaigns. It has been over 30 days and it is apparent that they have no intention of complying with the mandated repairs or providing me any paperwork for my repair. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11711381

Dec 6, 2025Electrical systemSpeed controlFuel system

My 2016 dodge grand caravan has all of a sudden lost power on half the fuse box making it so the key (fob) says iuyts A bad key a total of 3 times so far as well as this time will not turn over at all, also the last time I went to put fuel in it half the gas was on the ground due to a faulty gas line on the fuel neck. It also has a fluctuateing rpm at stop lights. And might turn off and be hard to restart in the middle of an intersection.I would hope to have these things fixed in a recall soon.

NHTSA ODI 11703393

Oct 28, 2025Speed controlEngine

while driving the engine light came on within 10 minutes the car started jumping in place and then within 5 minutes completely would not go in any direction forward reverse or neutral and just revved the torque locked up the transmission quit completely did not even give me time to pull over and access the issue was 7 min from home when completely quit

NHTSA ODI 11696156

Dec 23, 2022Speed controlFuel system

At various speeds from 35mph to 70mph, van will accelerate without manual input to the accelerator pedal. To stop the acceleration, the pedal must be "smashed" several times before the throttle responds. It is as if the cruise control acceleration spontaniously activates even though cruise control is not ON or being used. EXTREMELY DANGEROUS!!!

NHTSA ODI 11498656

Aug 25, 2022Transmission & drivetrainSpeed control

The contact owns a 2016 Dodge Grand Caravan. The contact stated that while driving approximately 25 MPH, the RPM’s increased with the accelerator pedal depressed; however, the vehicle failed to exceed 25 MPH. On another occasion, while driving at an undisclosed speed, the vehicle experienced unintended acceleration. The vehicle was taken to the local dealer. The cause of the failure was not yet determined. The manufacturer was not yet notified of failure. The failure mileage was 108,000.

NHTSA ODI 11481244

Dec 8, 2021Speed control

The contact owns a 2016 Dodge Grand Caravan. The contact stated while driving at various speeds on three separate occasions, the accelerator pedal was sticking. The contact stated there was a warning indicator light illuminated but, was unable to identify the warning light. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The approximate failure mileage was 70,000.

NHTSA ODI 11443129

Nov 22, 2021Speed controlFuel system

The hazardous roads symbol will light up on dash and then it will not allow me to use cruise control or shift the car out of park. I have to use the release button accessible from the hole in the dash to shift the car out of park when that hazardous road condition light is on. The hazardous road light will come on out of no where on a perfectly fine day and then mysteriously go off.

NHTSA ODI 11441344

Nov 15, 2021Speed controlEngine

The contact owns a 2016 Dodge Grand Caravan. The contact stated that while driving at approximately 45 MPH, the vehicle failed to accelerate, and the RPM was at zero. The contact mentioned that there was a high pitch whining sound. The vehicle coasted and failed to shift gears. Additionally, once the vehicle was restarted, the vehicle jerked forward and was able to operate. The contact stated that the check engine warning light was illuminated continuously. The vehicle was seen by an independent mechanic where the contact was informed to reverse the vehicle however, the vehicle failed to reverse. The contact mentioned that the vehicle needed to be shifted into neutral and the mechanic pushed the vehicle back to check the vehicle. In addition, the contact mentioned that the vehicle failed to exceed 25 MPH a few hours later. The dealer was not contacted. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 97,099.

NHTSA ODI 11440521

Sep 9, 2020Speed controlCrash1 injury

WHEN APPROACHING A RED LIGHT GOING SLOW SPEED AND SLOWING DOWN, CAR SUDDENLY ACCELERATED AS IF IT WAS REGAINING CRUISE CONTROL SPEED, THEREFORE SLAMMING INTO THE CAR IN FRONT OF ME. PRESSING ON BREAK DID NOT HELP. IS THIS A RECALL ISSUE? I SEE OTHERS ON HERE WITH SAME ISSUE. I RECEIVED A CITATION. CAR WAS TOTALED. THIS IS NOT RIGHT.*DT*JB

NHTSA ODI 11353951

Jan 13, 2020Speed control

5TH TIME EVENT HAS OCCURRED. AFTER EXTENDED DRIVING WHEN PULLING INTO A PARKING SPOT THE VEHICLE WILL COMMENCE TO ACCELERATE. ONLY BY AGGRESSIVELY APPLYING THE BRAKE TO PREVENT THE VEHICLE FROM PLOWING AHEAD CAN I PLACE THE TRANSMISSION INTO PARK AND TURN OFF THE VEHICLE. CHRYSLER PREVIOUSLY ACKNOWLEDGED CRUISE CONTROL PROBLEMS. I THINK THE PROBLEM STILL EXISTS. THIS IS A DANGEROUS VEHICLE. PREVIOUS FILE NUMBER #10916715.

NHTSA ODI 11298978

Dec 13, 2019Electrical systemSpeed control

TL* THE CONTACT OWNS A 2016 DODGE DURANGO. WHILE DRIVING 70 MPH, THE VEHICLE BEGAN TO LOSE POWER AND THE SERVICE POWER STEERING, SERVICE ELECTRIC STABILITY, AND CONTROL SERVICE AIR BAG WARNING INDICATORS ILLUMINATED. THE CONTACT VEERED TO THE SHOULDER OF THE ROAD AND THE VEHICLE SHUT OFF. THE CONTACT WAS ABLE TO PLACE THE GEAR IN PARK, BUT IT DID NOT RESUME NORMAL OPERATION. THE VEHICLE WAS TOWED TO MOSS MOTOR COMPANY (1000 S CEDAR AVE, SOUTH PITTSBURG, TN 37380, (423) 837-7114), BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE AND WERE STILL WORKING ON THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: [XXX]. THE CONTACT MENTIONED THAT THE STABILITY CONTROL SYSTEM WAS UPDATED APPROXIMATELY A YEAR AGO AT THE SAME DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 105,000.*DT CONSUMER STATED VEHICLE WAS CONSIDERED A LEMON. ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).')*JB

NHTSA ODI 11288829

Oct 16, 2019Transmission & drivetrainSpeed control

THE VEHICLE WAS DRIVE-ABLE BUT WOULD NOT GO ABOVE 40MPH WHEN MOTION IN ON THE HIGHWAY OR STREET. THE VEHICLE HESITATE AND SHIFT GEARS WHEN TRYING TO GO ABOVE 40MPH.I TOOK THE VEHICLE TO CERTIFIED DODGE DEALER WHO SAID IT WAS MY TRANSMISSION AND IT NEEDS TO BE REPLACED. THE VEHICLE IS 2016 DODGE CARAVAN.

NHTSA ODI 11268965

Aug 10, 2019Electrical systemSpeed control

THE DRIVING SIDE SLIDING DOOR HAS BECOME STUCK IN THE LOCKED POSITION. IT IS UNABLE TO BE OPENED MANUALLY OR WITH THE REMOTE OR BUTTONS. I WAS ABLE TO OPEN THE DOOR WITH THE REMOTE TO PUT MY CHILD IN THE CAR. WHEN WE ARRIVED AT OUR DESTINATION I WAS UNABLE TO OPEN THE DOOR. THIS IS A SERIOUS SAFETY CONCERN AS IF WE WERE IN AN ACCIDENT OR AN EMERGENCY SITUATION I WOULD NOT BE ABLE TO GET MY INFANT OUT OF THE CAR QUICKLY AND SAFELY.

NHTSA ODI 11242986

Aug 1, 2019Transmission & drivetrainSpeed control

I BOUGHT MY 2016 DODGE GRAND CARAVAN IN FEBRUARY OF 2018 WITH 98000 MILES ON IT. HERE I AM 1 YEAR AND 5 MONTHS LATER HAVING TO REPLACE THE TRANSMISSION AT 108000 MILES. I WAS DRIVING AND WITHOUT WARNING ON A CITY STREET MY RPMS WERE GOING UP TO 6000 BUT MY VAN WASN'T ACCELERATING. I ALMOST GOT REAR ENDED AND LUCKILY NONE OF MY CHILDREN WERE WITH ME, ESPECIALLY MY 7 WEEK OLD BABY!! THE TRANSMISSION REPAIR SHOP THAT I HAD IT TOWED TO SAID IT WASN'T DUE TO THE PUMP THAT WAS RECALLED, THAT APPARENTLY DID NOT APPLY TO MY VIN, BUT THE INSIDE OF MY TRANSMISSION WAS BREAKING APART INTERNALLY. WHEN THEY TOOK THE PAN OFF THE TRANSMISSION THERE WERE PIECES OF METAL LAYING IN IT. AND AFTER ALL THIS MY CHECK ENGINE LIGHT NEVER CAME ON.

NHTSA ODI 11241076

Jun 28, 2019Electrical systemSpeed control

'TAKATA RECALL' PROBLEM WHEN SHIFTING, THE CHECK ENGINE LIGHT AND IT SAID THAT THERE IS A PROBLEM WITH THE SENSOR. IT ALWAYS HAPPEN WHENEVER IM RUNNING IN FREEWAY. IT'S LIKE SHIFTING AND WHENEVER I PUT IT ON REVERSE I GET STUCK ON NEUTRAL WHENEVER I SWITCH IT TO DRIVE OR PARK I HAD TO TURN OFF THE CAR TO MAKE IT WORK AGAIN

NHTSA ODI 11223166

Apr 16, 2019Transmission & drivetrainSpeed control

TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. WHILE DRIVING 35 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY WITHOUT WARNING. ON ANOTHER OCCASION, THE VEHICLE STARTED TO SLOW DOWN WHILE TRAVELING UP A HILL. THE CONTACT WAS ABLE TO COAST THE VEHICLE TO THE SIDE OF THE ROAD. THE CONTACT PLACED THE SHIFTER INTO PARK AND POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED, BUT A BURNING ODOR WAS PRESENT AROUND THE VEHICLE. THE CONTACT POWERED OFF THE ENGINE AGAIN AND HAD THE VEHICLE TOWED TO AN INDEPENDENT MECHANIC. THE MECHANIC DIAGNOSED THAT THE TRANSMISSION PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT TAKEN TO A DEALER AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 58391588. THE APPROXIMATE FAILURE MILEAGE WAS 110,000. *DT *JB

NHTSA ODI 11196797

Sep 20, 2018Speed controlBrakes

TL* THE CONTACT OWNS A 2016 DODGE CARAVAN. WHILE DRIVING 60 MPH APPROACHING AN INTERSECTION, THE VEHICLE ACCELERATED WITHOUT WARNING WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE, AND THE FAILURE WENT AWAY. THE VEHICLE WAS TAKEN TO DODGE OF BURNSVILLE (12101 HWY 35 W S, BURNSVILLE, MN 55337, (952) 894-9000) FOR DIAGNOSTIC TESTING, BUT NO FAILURE COULD BE FOUND. THE DEALER INFORMED THE CONTACT THAT THEY WOULD UPDATE THE COMPUTER SOFTWARE; HOWEVER, THE FAILURE COULD RECUR. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VIN WAS NOT INCLUDED IN ANY RECALLS. THE FAILURE MILEAGE WAS 10,350.

NHTSA ODI 11130411

Jul 31, 2018Speed controlBrakes

TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. WHILE STOPPED AT A RED LIGHT AND ATTEMPTING TO ACCELERATE, THE VEHICLE FAILED TO MOVE. THE CONTACT STATED THAT THE RPMS INCREASED AND THE VEHICLE HESITATED. THE CONTACT ALSO STATED THAT THE BRAKE PEDAL FAILED TO RETRACT ONCE IT WAS RELEASED. AFTERWARDS, THE VEHICLE INADVERTENTLY ACCELERATED TO 55 MPH. AS A RESULT, THE CONTACT HAD TO PLACE THE GEAR SHIFTER IN NEUTRAL AND DEPRESS THE BRAKE PEDAL TO STOP THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT WAS ABLE TO PULL THE VEHICLE OVER TO THE SIDE OF THE ROADWAY SAFELY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND INFORMED THE CONTACT THAT A TOW WOULD BE PROVIDED. THE MANUFACTURER PROVIDED CASE NUMBER: [XXX]. THE VEHICLE WAS TOWED TO ALLEN SAMUELS DODGE CHRYSLER JEEP RAM (201 W LOOP 340, WACO, TX 76712, (254) 848-6200) WHERE IT WAS AWAITING DIAGNOSTIC TESTING AND REPAIRS. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. *TT *DT INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR CONSUMER STATED THIS WAS THE SECOND ATTEMPT TAKING MY 2016 DODGE GRAND CARAVAN TO THE DEALERSHIP TO FIND OUT WHY MY GAS PEDAL STUCK TO THE FLOOR OF MY VEHICLE. AND VEHICLE TENTS ACCELERATE AND PICK UP SPEED, RPMS REVVING UP WHILE DRIVING. THE ISSUE AND DEFECT AND MECHANICAL ISSUES STILL EXIST. I AM SCHEDULED FOR OCTOBER 16TH 2018. TO TAKE THE VECHICLE BACK TO ALLEN SAMUELS DODGE CHRYSLER FOR THE THIRD TIME. YOU WILL FIND ATTACHED INVOICE FROM MY LAST VISIT FROM THE ABOVE CASE. NOTHING HAS CHANGED. FAMILY LIFE IS AT STAKE HERE EVERY TIME WE GET BEHIND THE WHEEL OF THIS VEHICLE THIS IS WHAT WE HAVE TO WORRY ABOUT THE GAS PEDAL STICKING TO THE FLOOR AGAIN DRIVING WITH IS ON YOUR MIND IT'S NOTA PLEASANT THOUGHT. YET AND STILL BOTH TIMES THAT WE HAVE TAKING A VEHICLE IN TO GET A DIAGNOSTIC AND INSPECTION OF THE PROBLEM AND DEFECT WE TOLD THAT THEY CANNOT DUPLICATE THE PROBLEM. UPDATED 10/18/18*JB

NHTSA ODI 11114963

Jul 30, 2018Speed control

TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. WHILE DRIVING, THE ACCELERATOR PEDAL BECAME STUCK AND THE VEHICLE CONTINUED TO ACCELERATE. THE CONTACT WAS ABLE TO SAFELY SHIFT THE VEHICLE INTO NEUTRAL AND MANUALLY PULL THE ACCELERATOR PEDAL BACK TO POSITION. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TOWED TO ALLEN SAMUELS DODGE CHRYSLER JEEP RAM (201 W LOOP 340, WACO, TX 76712); HOWEVER, THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: 34782747. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000. THE VIN WAS NOT AVAILABLE.

NHTSA ODI 11114620

Jul 21, 2018Speed controlCrash

WHILE DRIVING ON THE INTERSTATE ,WITH THE CRUISE CONTROL ENGAGED,TRAFFIC WAS SLOWING DOWN DUE TO ROAD REPAIR, I APPLIED MY BRAKES LIGHTLY TO DISENGAGE THE CRUISE CONTROL, BUT THE VEHICLE REMAINED IN A FORWARD THRUST. I WAS FAST APPROACHING A VEHICLE AHEAD OF ME, AND BEFORE I REALISED I WASNT GOING TO STOP WITH FURTHER APPLICATION OF MY BREAKS, I HIT THE VEHICLE IN FRONT OF ME RESULTING IN A NEAR FATAL COLISION. I WAS SAVED BY MY SEAT BELT AND THE AIR BAGS. I CAN ONLY ESTIMATE MY SPEED AT THE TIME OF COLLISION TO BE BETWEEN 40 OR 50 MPH, AS MY CRUISE CONTROL WAS SET AT 62 MPH *TT

NHTSA ODI 11112859

Sep 25, 2017Speed control

TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. ON SEVERAL OCCASIONS, WHILE DRIVING 40 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE PASSING GEAR FAILED TO ACCELERATE. WHILE THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE WAS STOPPED, THE ENGINE CONTINUED TO REV AT A RAPID SPEED. THE CONTACT HAD TO KEEP PUMPING THE BRAKE PEDAL. ALSO, THE ELECTRONIC THROTTLE CONTROL INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.

NHTSA ODI 11025436

Jul 25, 2017Transmission & drivetrainElectrical systemSpeed controlCrash

WHILE REVERSING TO HOOK BOAT TRAILER UP TO VEHICLE, VEHICLE TOOK OFF AT A HIGH RATE OF SPEED IN REVERS. HITTING THE BRAKES DID NOT HELP. THE VEHICLE SLAMMED INTO THE TRAILER WITH BOAT SITTING ON IT AND PUSHED INTO A TREE BEFORE THE VEHICLE WOULD STOP. FURTHERMORE, THIS VEHICLE HAS BEEN INTO THE DEALER'S 5 TIMES FOR HEADLINER ISSUES WHICH INCLUDED INTERIOR LIGHTS NOT WORKING, REAR AC VENTS NOT WORKING, PINCHED WIRES IN THE WIRING HARNESS AND AIRBAG LIGHTS ON.

NHTSA ODI 11010515

Dec 21, 2016Transmission & drivetrainElectrical systemSpeed controlCrash

THE 2016 DURANGO RENTED FROM ENTERPRISE REPEATEDLY, INCREASINGLY BUT INTERMITTENTLY AND WITHOUT DRIVER INPUT, CHANGED GEAR, REVVED AND INDICATED ON THE SCREEN THAT THERE WERE ISSUES WITH "KEY FOB NOT IN VEHICLE AND "TIRES PRESSURE". AT FIRST THEIR WERE THREE VERY BRIEF INCIDENTS LASTING LESS THAN THREE SECONDS OVER A WEEK, OCCURRING AT IDLE AND WHEN ACCELERATING. LATER THE OCCURRENCES LASTED SOMETIMES OVER 20 SECONDS EACH AND HAPPENED SOMETIMES SEVERAL TIMES PER HOUR, INCREASINGLY WORSE. WHILE THERE WAS CLEARLY AN ISSUE WITH THE SHIFTER, THERE APPEARED TO BE ADDITIONAL OR RELATED ISSUES WITH THE ELECTRONIC BRAIN. RESETTING THE OPTIONS, LIKE SHUTTING OFF THE HILL CLIMB OPTION WHICH IT WAS SET ON BEFORE WE RENTED IT SEEMED TO HELP AT FIRST BUT DID NOT. THIS WAS DANGEROUS AND DISTURBING. FINALLY, THE CAR LURCHED OUT OF PARK AND HIT A WALL ON ITS OWN FROM A FEW FEET AWAY. I HAVE PHOTOS AND WILL GIVE MORE INFORMATION. THESE INCIDENTS OCCURRED AT VARIOUS TIMES, AND SEEMINGLY MORE IN THE RAIN AND FOG, THOUGH NOT EXCLUSIVELY. THEY OCCURRED ONCE WHEN LEAVING A STOPLIGHT AT A LOW SPEED TURNING LEFT, ON THE FREEWAY, ON STREETS AROUND 30/35 MPH AND AT IDLE AT FULL STOP. MOST OCCURRENCES WERE WHILE DRIVING ON REGULAR CITY STREETS WHERE WE DID MOST OF THE DRIVING ON THAT TRIP IN SAN JOSE, MONTEREY AND CARMEL. THE WORST WAS RIGHT BEFORE THE PEBBLE BEACH CONCOURS D'ELEGANCE, AFTER I HAD DRIVEN NORTH FROM SAN DIEGO ON A CONTINUOUS FREEWAY DRIVE IN THE RAIN. IT MAY JUST BE A COINCIDENCE, BUT ALL THREE OF THE FIRST INSTANCES IN THE FIRST WEEK OF RENTAL OCCURRED AFTER AT LEAST AN HOUR DRIVE ON THE FREEWAY. IN SAN JOSE, I IMMEDIATELY REQUESTED A REPLACEMENT CAR BUT THEY HAD NONE.THE SECOND DRIVER IMMEDIATELY NOTICED ISSUES WITH THE CAR, BUT WE WERE TOLD THERE WERE NO OTHER CARS AVAILABLE. I THINK EITHER THE COMPUTER CIRCUITS WERE CORRODED AND/OR DAMAGED OR DAMP. *TR

NHTSA ODI 10936829

Oct 18, 2016Electrical systemSpeed controlBrakesFuel system

AUTONOMOUS ACCELERATION. THE VEHICLE WITHOUT DRIVER ASSIST ACCELERATED TWICE WHEN PULLING INTO PARKING SPOTS. IN BOTH CASES I WAS MAKING A LEFT TURN INTO A PARKING SPOT WHEN THE ACCELERATION COMMENCED. ONLY BY STANDING ON THE BRAKE WHILE AT SAME TIME PLACING THE VEHICLE IN PARK AND PRESSING ENGINE OFF BUTTON WAS I ABLE TO STOP VEHICLES FORWARD MOTION. THE DURANGO CAME CLOSE TO RAMMING PARKED CAR IN THE SPACE IN FRONT OF THE ONE I WAS PULLING INTO. DURANGO HAD APPROX. 3000 MILES ON ODOMETER WHEN THE 2 INCIDENTS OF ACCELERATION OCCURRED. THE INCIDENTS OCCURRED ON CONSECUTIVE DAYS, OCT 9 & 10, AFTER DRIVING THE VEHICLE APPROX. 6-8 HOURS STRAIGHT EACH DAY. PURCHASING DEALER WAS CONTACTED IMMEDIATELY TO INFORM IT'S SERVICE DEPARTMENT OF THE 2 INCIDENTS. VEHICLE WAS TAKEN TO AN OUT OF AREA DEALER ON THE MORNING FOLLOWING 1ST INCIDENT. THEY READ THE FAULT CODES AND INFORMED ME THAT NOTHING REGISTERED OTHER THAN THE ECM HAD BROKEN CONTACT. UPON THE OCCURRENCE OF 2ND INCIDENT WE CUT SHORT OUR TRIP AND RETURNED TO OUR HOME SO THAT WE COULD TAKE VEHICLE TO PURCHASING DEALER, SUBURBAN CHRYSLER IN FARMINGTON HILLS MICHIGAN. AFTER TWO DAYS IN SERVICE THE REPORT THAT CAME BACK WAS NO PROBLEM FOUND. MY CONCERN IS THAT THIS ACCELERATION COULD OCCUR DURING A MORE PROBLEMATIC SITUATION WHERE ABILITY TO CONTROL DURANGO WILL BE LIMITED WHICH COULD RESULT IN BODILY INJURY OR PROPERTY DAMAGE. LETTERS OF RECORD HAVE BEEN SENT TO [XXX], CEO DODGE, AND [XXX], SERVICE MGR AT SUBURBAN CHRYSLER IN FARMINGTON HILLS MI. I HAVE TAKEN PHOTOS OF BRAKE & GAS PEDDLES TO SHOW THERE RELATION TO A WEATHER TECH WHICH THE DEALER HAS SUGGESTED AS A POSSIBLE CAUSE FOR ACCELERATION. CONSUMER STATES THERE WERE 2 MORE OCCURRENCES. DASH BOARD WENT COMPLETELY BLANK DURING LAST OCCURRENCE. CONSUMER BELIEVES FAILURE IS RELATED TO A CRUISE CONTROL RECALL.*DL INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR *TR *JS

NHTSA ODI 10916715

Sep 13, 2016Speed control

TL* THE CONTACT OWNS A 2016 DODGE DURANGO. WHILE DRIVING 10 MPH, THE VEHICLE INDEPENDENTLY ACCELERATED TO 35 MPH WITHOUT WARNING. IN ADDITION, THE RPMS REVVED AND THE INSTRUMENT PANEL ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 981. THE VIN WAS UNAVAILABLE.

NHTSA ODI 10905984

Older →

Working with the data? Download all 1,153 complaints as CSV · fetched from NHTSA July 20, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2016 Dodge Grand Caravan verdict →