What 1,153 owners told NHTSA about the 2016 Dodge Grand Caravan

It was dark, wife and I were driving, suddenly the begin dash began to go blank, more like a flicker. As I kept driving the flickering began to be more often and more pronounce. At some point we were worried that we won’t be able make it home. Almost approaching home the all the gauges went off a light came on the dash (don’t remember which one) vehicle suddenly acelerated and I have to take evasive action to avoid an accident . This lasted a second

NHTSA ODI 11740831

The driver's window was left unrolled last night and it rained. When I got in the car, the electrical window control for the driver's window wouldn't roll up. But the others appeared to work normally. This was annoying, but it didn't stop my from driving to work. About half an hour into my drive, the window controls started smoking. I pulled to the shoulder and waited by the side of the highway until the smoke stopped. After the smoke stopped, the car drove fine - but none of the window controls appear to work. I Googled, and there seems to have been a recall for a similar issue for earlier Dodge Caravan models. But nothing for the 2016 Dodge Caravan. I'm hoping that maybe Dodge can fix my window control panel too.

NHTSA ODI 11740062

The slider doors and back/trunk hatch have many electrical malfunctions. -Driver-side sliding door: After we press the button to open the door, the door often begins closing on our kids as soon as it has fully opened. When I press the button to open it again, it will start closing again immediately. Sometimes this process repeats 2-3 times before it stays open and our children can exit the car. -The door emits a horrible, loud BUZZ when the car is locked, the car is unlocked, the car doors are all locked but a door opens (triggering the doors to unlock), AND when the car is in drive and begins to approach or exceed 10-15 MPH. -The back hatch occasionally fully opens and then closes immediately. Or it opens and lurches downward so it's only ~2/3 open. At times it has almost closed on/hit one of our kids. This has been going on for years and I just learned that we could file a report. Please, please investigate and start process for a recall. These issues are more than just annoying; they could seriously injure or harm a child or an adult. Note: These issues started when the car was ~6 years old, around 2022, but it is ongoing and not resolved. Thank you kindly.

NHTSA ODI 11717641

The contact owns a 2016 Dodge Grand Caravan. The contact stated that on several occasions, while inserting the key into the ignition, the vehicle failed to start. Additionally, on several occasions while driving at various speeds, the vehicle stalled. The contact stated that during each failure, the key was wiggled in the ignition for approximately 20-30 minutes each time, and the vehicle was able to be restarted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 52,000.

NHTSA ODI 11710326

Odometer Fraud. The contact purchased a 2016 Dodge Grand Caravan. The contact discovered a mileage discrepancy after purchasing the vehicle. The vehicle was a dealer sale. At the time of purchase, the mileage was approximately 116,000. The contact stated that a month after the vehicle was purchased, the transmission failed. The vehicle was taken to the dealer for repair, and it was discovered that the mileage was 131,000. The contact was unable to use the warranty due to the mileage discrepancy.

NHTSA ODI 11706795

My 2016 dodge grand caravan has all of a sudden lost power on half the fuse box making it so the key (fob) says iuyts A bad key a total of 3 times so far as well as this time will not turn over at all, also the last time I went to put fuel in it half the gas was on the ground due to a faulty gas line on the fuel neck. It also has a fluctuateing rpm at stop lights. And might turn off and be hard to restart in the middle of an intersection.I would hope to have these things fixed in a recall soon.

NHTSA ODI 11703393

We had an issue with an error message in the middle of driving that stopped the acceleration of the vehicle, this seems to be common, looking at forums online. The inspection request is acceptable. The message we receive is "Shift to P before changing gears". The vehicle will stop in the middle of traffic and sometimes require a complete restart before being able to shift to drive. This has put myself, my wife, and two children in immense danger as the vehicle can stop at any point in time in oncoming traffic. We've taken it to a dealer who inspected the shifter and they didn't see any issues they couldn't replicate the issue happening. Two separate mechanic shops also cannot replicate this issue consistently. it hasn't been inspected these problems didn't have any warning messages prior to the problem occurring.

NHTSA ODI 11697733

Sliding doors do not work. Driver side sliding door stopped working 1 month after purchasing from dealership, and passenger door only opens and closes some times. Safety of my family/passengers are affected seriously if there were any accident or failure for passenger door to completely stop working. They will not be able to exit unless crawling to very front of vehicle. Driver sliding door does not open or close at all. Passenger sliding door works 60% of time. I have not taken to a dealer as I cannot afford the cost. Vehicle has not been inspected by anyone. No warning signs to let me know the doors would not or will not work. Someone with the same make/mode/year of dodge grand caravan said there was a recall for the sliding door actuators on this year of van and they got theirs fixed because of the recall. This causes a very big concern for me and my van. I need them fixed please. Thank You

NHTSA ODI 11691301

The Rear License Plate Light bulb (right) was out and I went to have the bulb replaced. I was quoted over $1100 from the dealer, as the LED racetrack lighting was not properly sealed and is collecting water. The collection of water within the light compartment has caused corrosion within, and the wiring to disintegrate. This is a commonly known, yet not addressed safety issue by DODGE. My vehicle will not pass the MA Safety Inspection at the end of the month. I have read on-line many, many complaints, as well as have spoken to other Durango owners who have experienced this same problem. I have already replaced the racetrack lighting ONCE on this vehicle due to water collection and the brake lights not properly working. THIS IS A KNOWN SAFETY ISSUE THAT NEEDS TO BE ADDRESSED.

NHTSA ODI 11677230

Door buzzing noise when unlocking...sliding door will not unlock from inside the vehicle. Safety hazard for the passengers.

NHTSA ODI 11671166

My wife was stopped at a drive through window in DRIVE when the engine stalled. It wouldn’t crank over and needed to be pushed out of the way and towed. The TIPM failed and needed to be replaced. The repair was done at a Chrysler dealer and they took the faulty part after repair. Safety was at risk because if this had happened in the middle of the road it could have caused an accident. My wife was lucky it happened at the drive through. Vehicle not inspected by police or insurance. No warning lights or other symptoms, just engine stalled

NHTSA ODI 11665496

Right side passenger sliding door makes a loud buzzing noise when it locks.

NHTSA ODI 11662239

Both back doors have failed lock actuators. I’ve gotten a repair quote of over $1400 per door to get fixed. Both doors buzz and one has actually locked shut. Extremely inconvenient with children.

NHTSA ODI 11646086

I bought a 2016 Dodge Grand Caravan in December 2019. I just recently learned of a recall for the sliding door actuators. The driver side sliding door stopped working about 3 months after I purchased said vehicle and has never worked since. The passenger sliding door has been having problems since early 2020, about 1 year after purchasing said vehicle. Just recently it (passenger door) has not been closing nor sometimes not opening. I find this as a hazard when I am carrying family/friends, or even myself. If the vehicle were to have a fire, collision, it would be very hard for someone to enter/exit the vehicle. I am asking to have my vehicle repaired as such "recall" was made on my 2016 Dodge Grand Caravan, and I was not notified by the auto dealer, in person, nor by mail.

NHTSA ODI 11644639

Electrical issues involving specific fuses in the vehicle where the f13 fuse constantly fries and melts into the fuse box. Causing an electrical burning smell. No warning lights come on. Certain aspects of the car stop working like the blower motor.

NHTSA ODI 11632805

Looks like there's a design or defective part on the driver side (Left) window. It is unable to open. This is the second time that the window unable to open, the first time happened in around late 2019 early 2020. It was the window power switch issue and I had it replaced. Recently the window stopped working again. This can be a potential safety issue if the car is drove into a river or in a high water area and the window cannot be opened for driver to escape.

NHTSA ODI 11631634

DRIVER SIDE SLIDING DOOR STUCK LOCKED. NOT ABLE TO OPEN THE DOOR. EXTREME SAFETY ISSUE. PASSENGER IS NOT ABLE TO EXIT THE CAR IN EMERGENCY SITUATION

NHTSA ODI 11629709

The rear passenger sliding door is making a buzzing noise when unlocking. I have had it lock up a few times where I can't open the door and this is a big safety hazard. I have kids and if something was to happen and I couldn't open the door. I see there is an extended warranty for this problem. I called the dealership and they looked up my vin # and said I was not covered. The door lock actuator needs to be replaced.

NHTSA ODI 11619366

Doors buzzing when you turn off car n open door.

NHTSA ODI 11617045

The contact owns a 2016 Dodge Durango. The contact stated while driving at undisclosed speeds, the vehicle shut off and the steering wheel became inoperable. The vehicle failed to restart, and the contact waited for approximately 1 hour later and the vehicle restarted; however, the failure recurred. The vehicle was taken to the dealer where it was diagnosed with a TIPM failure. The vehicle was repaired; however, the failure recurred. The vehicle was towed to approximately 5 different dealers where it was diagnosed with the same failure. The vehicle was repaired approximately 5 times however, the failure recurred each time. The vehicle was not repaired. The contact discovered the NHTSA Campaign Number: 14V530000 (Electrical System) however, the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 98,000.

NHTSA ODI 11588950

Every time I lock right rear slider with power lock loud buzz is heard.

NHTSA ODI 11577816

The actuator on the left passenger side sliding door is buzzing every time the doors are opened.

NHTSA ODI 11570789

the door locks on the driver side rear sliding door became inoperable the door was unable to be opened at all, trapping passengers in an accident or an emergency

NHTSA ODI 11565282

The side door actuator is malfunctioning. There is a loud buzzing noise that comes from the drivers side, side sliding door when locking and unlocking the van. Sometimes the door will not open at all and just keeps buzzing, I have also had issues unlocking the door as a result of the malfunctioning actuator. This is a HUGE safety concern as the door may or may not open and if it does this during an accident or other kind of emergency, the results could be catastrophic.

NHTSA ODI 11563589

Was driving and the vehicle stalled well driving, Had a hard time trying to stop and could barley steer the vehicle. Vehicle was flashing shift to park. This has happened two times to me now and I took it to the dealership and it happened to them as well. The radio screen sometimes doesn't light up and it will freeze and won't let you do anything, when cell phone is connected via blue tooth it will disconnect and then reconnect and randomly turn the volume all the way up and music will start playing, A/C will randomly kick on when I didn't have it on due to it being winter time and use only the heat now. rear brake light the race bar part of it is out and Mopar won't replace, Hood of the vehicle has rust bubbles and the lift gate has rust, I asked Mopar about the warranty and they said I missed the expiration date and they would not cover it. Three of the tires keep losing air and I am now on my second set of tires in a year and two months, Valve stems replaced two times as well.

NHTSA ODI 11562556