What 41 owners told NHTSA about the 2016 Buick Regal Tourx

My Buick stops when driving unknown when it’s a surprise lights and dash go off almost got hit took to mechanics it’s the 2016-17 “throw away motor” ad they call it does not last and gets”metal pieces” to ruin motor and turbo as I have noticed speed issues and dying unexpectedly it’s the regal turbo 2.0 v-6 motor a should be recall I’ve seen online since at mechanic and a large issue why no recall and I’m reporting this ty

NHTSA ODI 11667836

My steering failed and started pulling left into traffic. It was hard to keep it in my lane. Had to have it towed by AAA. Took to my mechanic and he said it was the electric belt drive rack &pinion steering. He told me there was a recall on it. When I checked I was told that my vin # was not included. I think it should have been because its the same problem.it is not safe to drive.

NHTSA ODI 11642262

My tires were Black when I bought them at Wittlins in Menomonee Falls, Wisconsin in 2020. They have been continualy turning brown on the outside of tire. Now they are a beige color on the outside of tire. It seems the tires are aging terribly. I complained to Wittlins a few times about tires discoloration and the manager keeps telling me the tires are wearing fine and said discoloration is normal. Maybe a little discoloration but not like this and I do not even live in a warm climate. 235/50R18/SL (Tires)

NHTSA ODI 11616371

I purchased the 2016 Buick Regal used in 2021 with 40,000 miles., it now has close to 70,000 miles. It’s still in well cared for mint condition, except for the driver side headlight. Condensation appeared and has been getting worse, dealership says the only option is buying another complete headlight assembly for $1200.00. The LED part of that headlight has stopped working., it’s inevitable that the bulbs themselves with fail also. This is a safety issue. It’s absurdly cost prohibitive for me and most everybody else to spend that kind of money to fix a headlight.., and $1200.00 is the cost of the part alone, we’d be adding labor to that. This is a manufacturer defect that so many people are suffering with. They say we’re getting no relief from this because not enough people have filed complaints to the NHTSA. GM should be compelled to provide this part to us at a much more reasonable price. I’m just a poor widower dad with a daughter in college. Thank you.

NHTSA ODI 11589503

The contact owns a 2016 Buick Regal. The contact stated that while driving at an undisclosed speed, the vehicle lost power steering functionality and the vehicle became difficult to steer. The contact stated that the failure occurred intermittently. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 43,000.

NHTSA ODI 11589081

The contact owns a 2016 Buick Regal. The contact stated while driving 35-40 MPH, the check engine warning light illuminated, and the vehicle started sputtering. The contact veered to the side of the road and turned off the vehicle for 5-10 minutes. The contact stated that upon restarting the vehicle, the failure was no longer present. The contact drove to the residence. The contact stated that the failure recurred while driving. The vehicle was taken to the dealer, where it was diagnosed that the cylinder #1 coil pack and spark plug needed to be replaced. The vehicle was taken to an independent mechanic, where all the coil packs and sparks plugs were replaced; however, the failure recurred several days later. The vehicle was taken back to the independent mechanic, where it was determined that the failure was related to TSB Number: 16-NA-383 (Engine and Engine Cooling). The dealer was contacted and informed the contact that the TSB was VIN specific, and the vehicle was not covered. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 85,900.

NHTSA ODI 11585149

My head lamps have water in them, and is making my lights too dim to

NHTSA ODI 11535982

The contact owns a 2016 Buick Regal. The contact stated while driving at an undisclosed speed during rainy weather, and making a left or right turn, the steering wheel intermittently made a grinding and clicking sound. No warning lights were illuminated. The dealer was notified of the failure and the contact was made aware of NHTSA Campaign Number: 16V108000 (Steering). The vehicle was then taken to another dealer however, the vehicle was not diagnosed or repaired. The contact was advised to call the manufacturer. The manufacturer was notified of the failure and the contact was advised to call the NHTSA Hotline. The failure mileage was approximately 127,000.

NHTSA ODI 11525979

The contact owns a 2016 Buick Regal. The contact stated that condensation and moisture was present inside the front headlight assemblies, which caused the headlight illumination to be diminished and created a visibility hazard while driving at night. The vehicle was taken to the local dealer who diagnosed that the front headlight assemblies were faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not notified of the failure. The failure mileage was 90,000.

NHTSA ODI 11504363

Condensation on passenger headlight. (80%) Just noticed condensation on driver side (15%)

NHTSA ODI 11498318

While driving down the highway at 60 mph with myself my husband and my 7 year old son my steering wheel locked up and then jolted very hard to the left. Got the car pulled to side of the road the power assist warning started flashing this all happened Saturday October 22, 2022. It had never happened before turned the car off and checked fluids they were filled to where they needed to be started the car it was just fine. This morning on October 24 2022 my husband headed to work driving 55 and again the steering wheel locked and power steering assist appeared. I have not gotten this checked but very scared to drive with my son in the car as this could cause a very bad accident and no other problems with the car. I called Buick October 25, 2022 they said this model did have a recall but my VIN number was not one included in the power steering assist recall.

NHTSA ODI 11490603

Driving on the highway and abs, stabltrack and steering lights came on. This is the third time in 2 years that a wheel bearing failed on this vehicle. A magnet ring in the wheel bearing that sensors wheel speed failed and fractured causing a loss of power steering, abs, and traction control.

NHTSA ODI 11488300

I was driving down the highway at 75 mph with my kids in the car and the vacuum pump for the brakes went out which caused my brake pedal to seize up and car brakes would not work while in traffic. I was barely able to get off the highway and get the car to stop. This issue with the pump failing also put debris into the motor and caused motor failure. There was no warning lights on the dash and car was running normal and then all the sudden no brakes out of nowhere. Car is now in a mechanic garage to be fixed. This issue put not only my life and my childrens lives in GREAT danger but also the drivers around me. GM currently has a massive recall for this same issue on other models but my Buick regal is not on the list.

NHTSA ODI 11464402

My car continues to run on battery. I’ve had the battery and alternator replaced

NHTSA ODI 11464140

The contact owns a 2016 Buick Regal. The contact stated that while driving at an undisclosed speed, the steering wheel seized while turning the vehicle. Additionally, the vehicle experienced a loss of motive power. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure but informed the contact that there was no recall associated with the VIN and advised the contact to file a complaint with the NHTSA. The contact related the failure to NHTSA Campaign Number: 16V108000 (Steering) however, the VIN was not included in the recall. The failure mileage was approximately 117,000.

NHTSA ODI 11460383

The steering wheel locks up during turning making it difficult to control the vehicle during turn-this presented a major safety risk. The vehicle was taken to a Buick dealer service on two occasions. The dealer was not able to duplicate the issue. On the first occasion an error code of B101E was noted during diagnosis system check. (Service write-up attached) The same issue represented and is currently being serviced, though technical noted he was unable to reproduce the problem. Mileage when problem first noted was 59,418

NHTSA ODI 11450421

When using adaptive cruise control, this vehicle will allow you to get close to the vehicle in front of you and aggressively apply brakes which throws you forward. The dealer has looked at this vehicle several times for this issue, changed several sensors but the problem still still exists. Because of this issue I cannot use my Adaptive Cruise Control.

NHTSA ODI 11449512

Interior Chrome Driver Door Handle: The chrome film splits which caused a sharp edge on the edge of the chrome film of the door handle. I cut the edge of my finger on this sharp edge. When I took my vehicle in to have this handle replaced, I had to purchase the entire Driver's Side Door Panel just to get the handle. When speaking to my Service Rep, he informed me of another elderly customer that also cut their finger on their door handle.

NHTSA ODI 11449516

Water leaking into both front headlights results in dimming of headlights making it hard to see during nighttime driving and a real concern that the HID ballast wiring will short out causing complete loss of headlight operational function. There are many reports online of customers complaining that their HID headlights blew out due to water leakage and they were unable to see properly during nighttime driving. This is huge safety issue. Dealer Confirmed fault with both front headlight assemblies and verified significant water leakage into headlight assemblies. Customer called GM customer service where issue was escalated to senior advisor. Senior advisor was unable to offer any cost assistance to customer despite significant safety concerns, due to vehicle age of 5 years and 2 months. Total cost approximately $2300.

NHTSA ODI 11442752

The contact owns a 2016 Buick Regal. The contact stated that moisture had entered the vehicle's headlight module which caused the headlights to dim while in operation. The contact had taken the vehicle to a dealer where he was given three options on how to repair the vehicle, all three options included him paying out of pocket for the repair which he declined. The manufacturer had been notified of the failure but the contact had yet to receive a callback. The vehicle was not repaired. The failure mileage was approximately 25,700.

NHTSA ODI 11436396

We purchased this vehicle in May 2016 and from the beginning had strange issues with the engine. It was in and out of the dealer with them trying to figure out the exact problem. They could not, so they contacted GM for approval for an engine replacement. We were concerned about going this route but were assured it would be taken care of for the life of the car. After the replacement in July 2016, the car seemed to be better but other weird issues arose. The engine always made a squealing noise that we were told was fine. We have done all required maintenance, recalls, and regular service. For the past 2 months, the car has had strange shifting issues. It was taken in to be looked at and nothing was found. The transmission received its' routine maintenance on schedule. It still was a problem and we were told to drive it until a code appeared. The car got progressively worse and had great difficulty shifting, which had us involved in a few close calls. Took it to a different dealer that also didn't find a problem. They said since there was no code, but seemed transmission related, they would drain it and replace the fluid. This also didn't work. We continued to drive the car and almost ended up stranded in the middle of the night while driving the freeway. The car became almost uncontrollable. We made it home. But, the following day while driving it to work, the car was jerking, stalled, and then lost the capability of reverse and neutral. We had to have it towed and a new transmission put in. We were told by the dealer that there was an explosion in the transmission, and we were lucky we were somewhere safe when the car died. It's very frustrating paying for a vehicle that didn't seem right from the beginning. We have put well over $6,500 in trying to repair a car that seems like it was never right in the first place. We have been fortunate that neither of us, or any of our children, have been hurt considering the major issues with our car.

NHTSA ODI 11430409

I was driving and all of a sudden my power steering light came on telling me to drive with care. The wheel tightened up within seconds my abs lights on, no all wheel drive, stabilize for tracation went off. All safety equipment went hairwired. We looked up the part and found out that there was a recall on the steering power prior however everyone is telling us not for our car. I only had it for less than 3 years. The car was manufactured in Sept of 2015 which was part of the recall but they said it wasn't the style car. I had to have it towed back home. This seems like a serious problem for this vehicle and GM should fix this problem before someone gets hurt or worse.

NHTSA ODI 11424096

Drive with care service power steering

NHTSA ODI 11420126

I purchased the buick regal new in Feb 2016. After about two years, it skid on a perfect road surface in a perfect weather, the traction control light and the engine light came on, but disappeared after 30 seconds or so. The problem was scary enough that I brought the car to a neighborhood dealership to see if there was any safety recall for that issue. There was none. The replaced a sensor or something to fix the problem. It has not happened again until two weeks ago. Exactly the same thing happened, skid briefly on a perfect road surface in a perfect weather condition, skid light and the engine light came on, but disappeared after a minute. I brought back the car to the dealership and asked them find the original record for fixing the problem. But, they insisted it was not the same issue, this time it was my old tires that caused the problem. I got all my tires and brakes replaced, but still experienced the same problem. Given severity of the safety hazard, now I am afraid to drive the car. I could easily been in an accident if there were more cars around during either of the skidding incidents. I am surprised there was no report from other car owners. I could not be the only one experienced this problem. Very serious safety hazard for sure.

NHTSA ODI 11419524

ENGINE HAS A DEFECT THAT CAUSES A PIECE OF THE ENGINE TO BREAK OFF AND END UP IN THE OIL LINES, ENDS UP IN OIL PAN. THIS DEFECT CAUSES THE ENGINE TO FREEZE AND OWNER MUST REPLACE THE ENGINE. MY VEHICLE ONLY HAD 50K MILES AND I AM UNABLE TO DRIVE IT. I NOW NEED A BRAND NEW ENGINE AND BUICK KNOWS ABOUT DEFECT BUT WON'T ISSUE RECALL OR FIX THE DEFECT. I WAS DRIVING ON HIGHWAY WHEN ENGINE SHUT DOWN

NHTSA ODI 11414614