What 41 owners told NHTSA about the 2016 Buick Regal Tourx

I purchased the 2016 Buick Regal used in 2021 with 40,000 miles., it now has close to 70,000 miles. It’s still in well cared for mint condition, except for the driver side headlight. Condensation appeared and has been getting worse, dealership says the only option is buying another complete headlight assembly for $1200.00. The LED part of that headlight has stopped working., it’s inevitable that the bulbs themselves with fail also. This is a safety issue. It’s absurdly cost prohibitive for me and most everybody else to spend that kind of money to fix a headlight.., and $1200.00 is the cost of the part alone, we’d be adding labor to that. This is a manufacturer defect that so many people are suffering with. They say we’re getting no relief from this because not enough people have filed complaints to the NHTSA. GM should be compelled to provide this part to us at a much more reasonable price. I’m just a poor widower dad with a daughter in college. Thank you.

NHTSA ODI 11589503

My head lamps have water in them, and is making my lights too dim to

NHTSA ODI 11535982

The contact owns a 2016 Buick Regal. The contact stated that condensation and moisture was present inside the front headlight assemblies, which caused the headlight illumination to be diminished and created a visibility hazard while driving at night. The vehicle was taken to the local dealer who diagnosed that the front headlight assemblies were faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not notified of the failure. The failure mileage was 90,000.

NHTSA ODI 11504363

Water leaking into both front headlights results in dimming of headlights making it hard to see during nighttime driving and a real concern that the HID ballast wiring will short out causing complete loss of headlight operational function. There are many reports online of customers complaining that their HID headlights blew out due to water leakage and they were unable to see properly during nighttime driving. This is huge safety issue. Dealer Confirmed fault with both front headlight assemblies and verified significant water leakage into headlight assemblies. Customer called GM customer service where issue was escalated to senior advisor. Senior advisor was unable to offer any cost assistance to customer despite significant safety concerns, due to vehicle age of 5 years and 2 months. Total cost approximately $2300.

NHTSA ODI 11442752

The contact owns a 2016 Buick Regal. The contact stated that moisture had entered the vehicle's headlight module which caused the headlights to dim while in operation. The contact had taken the vehicle to a dealer where he was given three options on how to repair the vehicle, all three options included him paying out of pocket for the repair which he declined. The manufacturer had been notified of the failure but the contact had yet to receive a callback. The vehicle was not repaired. The failure mileage was approximately 25,700.

NHTSA ODI 11436396

SUDDENLY AFTER LEAVING COSTCO GAS STATION AND DRIVING "NO" DISPLAY OF MILLAGE. SPEED GAUGES AND ALL CRITICAL INFORMATION WENT BLANK/BLACK ON DRIVERS DASH BOARD WITH CRITICAL LIGHTS DISPLAY SHOWING TROUBLE WITH VEHICLE BY DISPLAYING YELLOW; AND RED EXCLAMATIONS; SKID TIRE AND NO GAUGE READINGS FOR ENGINE TEMKP; OR NOTHING!. ON STAR GAVE NEGATIVE RESULTS FOR EMERGENCY HELP. DEALER STATED CAR WAS REPROGRAMED LAST WEEK. PREVIOUS RADIO AND BLUE TOOTH TROUBLE REPORTED TO GM. THEY SEEM TO IGNORE ME. TROUBLED RADIO AND NAVIGATION PURPOSIVELY FIXED LAST WEEK

NHTSA ODI 10860271