What 41 owners told NHTSA about the 2016 Buick Regal Tourx

My steering failed and started pulling left into traffic. It was hard to keep it in my lane. Had to have it towed by AAA. Took to my mechanic and he said it was the electric belt drive rack &pinion steering. He told me there was a recall on it. When I checked I was told that my vin # was not included. I think it should have been because its the same problem.it is not safe to drive.

NHTSA ODI 11642262

The contact owns a 2016 Buick Regal. The contact stated that while driving at an undisclosed speed, the vehicle lost power steering functionality and the vehicle became difficult to steer. The contact stated that the failure occurred intermittently. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 43,000.

NHTSA ODI 11589081

The contact owns a 2016 Buick Regal. The contact stated while driving at an undisclosed speed during rainy weather, and making a left or right turn, the steering wheel intermittently made a grinding and clicking sound. No warning lights were illuminated. The dealer was notified of the failure and the contact was made aware of NHTSA Campaign Number: 16V108000 (Steering). The vehicle was then taken to another dealer however, the vehicle was not diagnosed or repaired. The contact was advised to call the manufacturer. The manufacturer was notified of the failure and the contact was advised to call the NHTSA Hotline. The failure mileage was approximately 127,000.

NHTSA ODI 11525979

While driving down the highway at 60 mph with myself my husband and my 7 year old son my steering wheel locked up and then jolted very hard to the left. Got the car pulled to side of the road the power assist warning started flashing this all happened Saturday October 22, 2022. It had never happened before turned the car off and checked fluids they were filled to where they needed to be started the car it was just fine. This morning on October 24 2022 my husband headed to work driving 55 and again the steering wheel locked and power steering assist appeared. I have not gotten this checked but very scared to drive with my son in the car as this could cause a very bad accident and no other problems with the car. I called Buick October 25, 2022 they said this model did have a recall but my VIN number was not one included in the power steering assist recall.

NHTSA ODI 11490603

Driving on the highway and abs, stabltrack and steering lights came on. This is the third time in 2 years that a wheel bearing failed on this vehicle. A magnet ring in the wheel bearing that sensors wheel speed failed and fractured causing a loss of power steering, abs, and traction control.

NHTSA ODI 11488300

The contact owns a 2016 Buick Regal. The contact stated that while driving at an undisclosed speed, the steering wheel seized while turning the vehicle. Additionally, the vehicle experienced a loss of motive power. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure but informed the contact that there was no recall associated with the VIN and advised the contact to file a complaint with the NHTSA. The contact related the failure to NHTSA Campaign Number: 16V108000 (Steering) however, the VIN was not included in the recall. The failure mileage was approximately 117,000.

NHTSA ODI 11460383

The steering wheel locks up during turning making it difficult to control the vehicle during turn-this presented a major safety risk. The vehicle was taken to a Buick dealer service on two occasions. The dealer was not able to duplicate the issue. On the first occasion an error code of B101E was noted during diagnosis system check. (Service write-up attached) The same issue represented and is currently being serviced, though technical noted he was unable to reproduce the problem. Mileage when problem first noted was 59,418

NHTSA ODI 11450421

I was driving and all of a sudden my power steering light came on telling me to drive with care. The wheel tightened up within seconds my abs lights on, no all wheel drive, stabilize for tracation went off. All safety equipment went hairwired. We looked up the part and found out that there was a recall on the steering power prior however everyone is telling us not for our car. I only had it for less than 3 years. The car was manufactured in Sept of 2015 which was part of the recall but they said it wasn't the style car. I had to have it towed back home. This seems like a serious problem for this vehicle and GM should fix this problem before someone gets hurt or worse.

NHTSA ODI 11424096

Drive with care service power steering

NHTSA ODI 11420126

POWER STEERING RANDOMLY FAILS WHILE DRIVING. THIS HAPPENED WHILE TURNING INTO A PARKING SPACE, ON RESIDENTIAL STREET AND THE EXPRESSWAY. THE CAR HAS BEEN AT THE DEALERSHIP 4 TIMES SINCE JUNE 3 FOR THE SAME ISSUE. THE FIRST TIME THE FOLLOWING REPAIRS WERE PERFORMED: REPLACED COMPLETE RACK & PINION GEAR WITH POWER STEERING CONTROL MODULE REINSTALLED, DOWNLOAD FOR POWER STEERING MODULE. DID NOT FIX THE PROBLEM. SECOND TIME THE FOLLOWING REPAIRS WERE PERFORMED: DOWNLOADED POWER STEERING CONTROL MODULE BEFORE REPLACING MODULE. REPLACED RACK & PINION, RE-DOWNLOAD POWER STEERING CONTROL MODULE. THIS DID NOT FIX THE PROBLEM. IN ADDITION TO THE POWER STEERING FAILING, THE CAR ALSO SHUT OFF TWICE, ONCE WHILE IN PARK AND THE SECOND TIME WHILE IN DRIVE AT AN INTERSECTION. THIRD TIME THE CAR WAS AT THE DEALERSHIP A CONFIGURATION ERROR FAULT CODE IN PSCM WAS FOUND. FOLLOWING REPAIRS WERE PERFORMED: RESET STEERING ANGLE SENSOR VALUES, SEVERAL TIMES. POWER STEERING WENT OUT, TOOK THE CAR BACK TO THE DEALERSHIP. THE FOURTH TIME THE SCAN TEST ONLY SHOWED A RADIO CODE, U150K 00 (THERE IS NOTHING WRONG WITH THE RADIO). THE DEALERSHIP TEST DROVE THE CAR FOR 66 MILES AND COULD NOT GET THE CAR TO MIMIC THE STEERING PROBLEM. BECAUSE A LACK OF STEERING LIGHT AND COULDN'T MIMIC THE PROBLEM, NO REPAIRS WERE MADE.

NHTSA ODI 11266895