What 647 owners told NHTSA about the 2015 Tesla Model S 60

I PARKED MY MODEL S AND WENT TO GRAB SOMETHING FROM THE TRUNK, CLOSING MY DRIVER'S DOOR AND LEAVING MY CAR KEY INSIDE OF THE CAR. I WAS THEN LOCKED OUT OF MY VEHICLE, UNABLE TO OPEN THE CAR THROUGH MY PHONE APP OR BY TOUCHING THE HANDLES TO GAIN ENTRY. THIS SAME THING HAPPENED A FEW MONTHS BEFORE, TOO, THOUGH I CALLED TESLA SUPPORT AND THEY WERE ABLE TO REMOTELY UNLOCK MY CAR. IN THIS PARTICULAR INSTANCE, HOWEVER, I CALLED TESLA SUPPORT AND THEY WERE UNABLE TO COMMUNICATE WITH MY CAR AND UNLOCK THE DOORS REMOTELY. I EVENTUALLY GAINED ENTRY INTO MY CAR BY HAVING THE DOOR MANUALLY OPENED BY SOMEONE FROM A TOW COMPANY. IT WAS RECOMMENDED BY TESLA SUPPORT THAT I TAKE MY CAR IN FOR SERVICE. WHEN I DID, THE SERVICE TEAM SAID IF I DIDN'T REPLACE MY MCU, THE CAR WOULD EFFECTIVELY BECOME INOPERABLE. PER MY TESLA INVOICE, THE SERVICE TEAM "INSPECTED AND WERE UNABLE TO COMMUNICATE WITH VEHICLE. VEHICLE HAS NOT BEEN COMMUNICATING WITH MOTHERSHIP DUE TO INTERNAL FAILURE OF MEDIA CONTROL UNIT. RECOMMEND REPLACING MCU. REPLACED MCU." WHEN I CALLED ABOUT THE EMMC RECALL THIS PAST JANUARY, I WAS TOLD MY VEHICLE DID NOT QUALIFY. TODAY I RECEIVED AN EMAIL ABOUT THE REIMBURSEMENT OPTION FOR THOSE WHO HAD THEIR UNITS REPLACED/REPAIRED; UPON FILLING OUT THE FORM TESLA PROVIDED, I WAS TOLD I DID NOT QUALIFY FOR THE REIMBURSEMENT. IT FEELS AS THOUGH TESLA IS MAKING THIS OVERLY COMPLICATED AND FINDING LOOPHOLES. I ALSO REPORTED THAT MY SCREEN SHUT OFF WHILE I WAS DRIVING MY MODEL S ON TWO INSTANCES WITHIN THE PAST YEAR, AFTER HAVING THE MCU REPLACED. THE SERVICE TEAM TOLD ME THAT THEY COULDN'T FIND WHAT I WAS REFERRING TO IN MY CAR'S LOG, ADDING THAT I WOULD NEED TO GIVE THEM THE EXACT DATES AND TIMEFRAME OF EACH INSTANCE. IN BOTH CASES I WAS DRIVING MY CAR ON THE FREEWAY AND WAS SCARED THAT THE CAR WOULD SHUT OFF; I DIDN'T THINK TO WRITE THE DATE AND TIME DOWN FOR LATER FOLLOW UP.

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I INSTALLED THE RECENT SOFTWARE UPDATE THIS MORNING. PART OF THE SOFTWARE UPDATE IS A "DRIVER VISUALIZATION IMPROVEMENT" WHICH CHANGES THE LAYOUT OF INDICATORS IN THE SCREEN OF THE DASHBOARD. WHILE PREVIOUSLY THE CRUISE CONTROL SPEED AND THE AUTOSTEERING INDICATORS WERE ON EITHER SIDE OF THE SPEEDOMETER AND SET AT THE OUTER EDGE OF THE DASHBOARD'S "CENTER DISPLAY ZONE", THEY ARE NOW BOTH CLUSTERED TO THE LEFT SIDE OF THE SPEEDOMETER. WHEN DRIVING, THIS PUTS THE CRUISE CONTROL SPEED INDICATOR TOO CLOSE TO THE SPEEDOMETER AND I CANNOT DIFFERENTIATE THEM IN MY PERIPHERAL VISION. I NOW HAVE TO TAKE MY EYES OFF THE ROAD FOR UPWARDS OF A FULL SECOND TO TO PARSE THE INFORMATION GIVEN BY THE TWO INDICATORS. THIS, AS I AM SURE YOU ARE AWARE, IS UNSAFE. I HAVE CONTACTED TESLA WITH MY CONCERNS AND AM TOLD THEY CAN DO NOTHING TO REVERT THE UPDATE. PLEASE INQUIRE AS TO WHY SUCH A CHANGE WAS MADE, WHAT HUMAN ENGINEERING FACTORS AND STUDIES LEAD TO THIS ARRANGEMENT, AND WHAT CAN BE DONE TO FIX THE UNSAFE CONDITION IT CREATES.

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THIS IS A COMPLAINT IN REGARD TO YOUR INVESTIGATION OF TESLA SUSPENSION DEFECTS. PLEASE NOT THAT I HAVE USED THE VIN OF A RANDOM CAR TO FILE THIS COMPLAINT. THE CAR AFFECTED IS A 2015 MODEL S BUT THE VIN IS UNAVAILABLE. HERE IS PAGE 6 OF A LONG THREAD REPORTING SIMILAR FAILURES. HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/FAILED-REAR-LOWER-CONTROL-ARM-SERVICE-BULLETIN-SB-19-31-001.205172/PAGE-6#POST-5339710 SNIP**I HAD THE REAR SUSPENSION FAILURE HAPPEN TO MY CAR YESTERDAY. LUCKILY MY WIFE WAS IN A PARKING LOT, SO NO ONE WAS HURT. ITS A 2015 MODEL, BUT MUST HAVE BEEN PRODUCED SOMETIME IN 2014. ABOUT 100K MILES.** PHOTOGRAPHS ARE ATTACHED. SNIP**WHAT IS OBVIOUS TO ME AS A STRUCTURAL DESIGNER OF SIMILAR FITTINGS, IS THAT THE PART IS POORLY DESIGNED FOR ANYTHING BUT SINGLE USE SPACECRAFT. THE RATION OF LUG TO BORE DIAMETER IS LITERALLY "OFF THE CHARTS" AS FAR AS THE DESIGN CHARTS I HAVE USED.... PLUS NO PROTECTION FROM CORROSION OR DISSIMILAR METALS CONTACT. A PERFECT STORM FOR SHORT TRANVERSE STRESS CORROSION CRACKING CAUSING NET SECTION TENSION FAILURE AT A LOW LEVEL, SAY 5000 PSI.** PLEASE LOOK AT THE ATTACHED PHOTOGRAPHS. THERE ARE MANY THOUSANDS OF THESE CARS ON THE ROADS. THE DANGER IS INCREASING AS THE CARS AGE. PLEASE TAKE IMMEDIATE ACTION. THANK YOU. KEEF

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THE FRONT OF THE CAR WILL EMIT A LOUD BUZZING NOISE

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TESLA HAS REDUCED THE CHARGING CAPACITY AND CHARGE RATE PER: RE: NHTSA ACTION NUMBER: DP19005 - INVESTIGATION SUBJECT : BATTERY MANAGEMENT SOFTWARE UPDATES PRIOR TO THIS SOFTWARE UPDATE, THE CHARGE RATE WAS DOUBLE THE SHOWN RATE.

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MCU GOES BLANK; THIS EFFECTS EXTERIOR LIGHTS; ACCELERATION SETTINGS; STEERING MODES; REGENERATIVE BRAKING; STOPPING MODE; THE ENTIRE SOUND SYSTEM, INCLUDING THE TURN-SIGNAL TONES; DISPLAYING WARNING NOTIFICATIONS; CRITICAL GAUGES; GPS NAVIGATION; SELF-DRIVING MODE; REAR VIEW CAMERA; ABILITY TO CHARGE; SUSPENSION; HEATING AND AIR CONDITIONING; AND THE SUNROOF

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CENTER DISPLAY WON'T TURN ON AND LOST LEFT ,RIGHT SIGNAL. WAS EXTREMELY DANGEROUS WHEN I WANT TO CHANGE LANE. PRETTY MUCH ANYTHING IN THAT 19" DISPLAY OPTION LOST CONTROL. SIDE MIRROR FOLD AND WON'T OPEN BACK NORMAL. THIS HAPPENED WHEN I WHEN TO THE MARKET AND CAME OUT THE DISPLAY DARK BLACK.

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CAR FREQUENTLY REBOOTS ITSELF, TURNS OFF OR JUST BLANKS THE SCREEN. TOUCHSCREEN DRIVERS MANUAL CANNOT BE ACCESSED OR IF IT DOES, TAKES AN EXTREMELY LONG TIME. THIS CAR EXHIBITS CHARACTERISTICS REFERENCED IN ONLINE POSTS AND FORUMS ABOUT EMMC FAILURE.

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TL* THE CONTACT OWNS A 2015 TESLA MODEL S. THE CONTACT STATED THAT THE MEDIA CONTROL UNIT DISPLAYED MESSAGE THAT THE CENTER DISPLAY STORAGE DEVICE WAS DEGRADED. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER FOR ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,200.

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WHEN MY MCU FAILS, I RECEIVE A MESSAGE THAT SAYS, "AUTOPILOT SAFETY/CONVENIENCE FEATURES UNAVAILABLE." TESLA'S TEXT MESSAGES TO ME STATE: - "THE ISSUE THAT YOU EXPERIENCED WITH THE CENTER DISPLAY RESETTING .. WAS A CONTINUATION OF THE FIRMWARE ISSUE WE HAD IDENTIFIED..."- "THIS WAS CAUSED BY A KNOWN FIRMWARE ISSUE",- "WE DO HAVE A COUPLE OF KNOWN FIRMWARE ISSUES THAT CAUSING OCCASIONAL RESETS OR SLOW PERFORMANCE",- "SINCE THERE ARE NO REPAIRS TO BE MADE AT THIS TIME .. I WILL GO AHEAD AND CLOSE YOUR SERVICE REQUEST" [AND EFFECTIVELY REFUSING TO REPAIR MY CAR UNDER THE WARRANTY ADJUSTMENT PROGRAM] THIS ISSUE IS NOT AN ACADEMIC OR FINANCIAL ONE. I WAS DRIVING ON AN INTERSTATE FREEWAY IN HEAVY RAIN APPROACHING A NEEDED CHARGING STOP WHEN I SUDDENLY LOST CONTROL OF THE HEAT AND DEFROST SYSTEMS, THE CRUISE CONTROL, ALL NAVIGATION DISPLAYANDCONTROL, AND THE "SAFETY SYSTEMS" WHICH I ASSUME ARE AEB. I HAD TO EITHER RISK PULLING OVER ON THE FREEWAY, WHICH IS NEVER COMPLETELY SAFE, OR SCRAMBLE WITH THE NAVIGATION ON MY PHONE TO MAKE SURE I KNOW WHICH EXIT TO TAKE. ON SEVERAL OTHER OCCASIONS, I HAVE LOST SIMILAR SYSTEMS AND THE BACK UP CAMERA FEED AS I WAS BACKING UP OR NEEDING TO BACK UP. TESLA HAS REFUSED TO HONOR ITS WARRANTY ADJUSTMENT PROGRAM IN WRITTENTEXT MESSAGES, IS CREATING AN ONGOING RISK TO THE PUBLIC, AND SEEMS TO HAVE, IN ADDITION TO THE KNOWN MEMORY ISSUE, A KNOWN BUT UNCORRECTED SOFTWARE PROBLEM THAT SIGNIFICANTLY IMPLICATES SAFETY. I STRONGLY ENCOURAGE NHTSA TO FOLLOW UP ON THE ISSUES RAISED BY TESLA'S ACTIONS ASAP. THANK YOU FOR YOUR ATTENTION TO THIS MATTER.

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WHILE DRIVING MAIN SCREEN TURNS OFF - REBOOTS ABOUT 5-10 MINUTES OFF- WHILE OFF- TURN SIGNALS ARE NOT AUDIBLE INSIDE CAR ALL OTHER SAFETY PARAMETERS ARE NOT ACCESSIBLE: COLLISION AVOIDANCE, BRAKE ASSISTANCE, THIS HAS OCCURRED MULTIPLE TIMES - I MUST TAKE A PICTURE WHILE OCCURRING WHICH HAPPENS WHILE DRIVING. TESLA HAS FULL ACCESS TO LOGS. DIAGNOSTICS BY TESLA REPRESENTATIVE TELLS ME THAT MY MEMORY CHIP IS WITHIN PARAMETERS AND THUS NOT ELIGIBLE TO BE REPLACED. ALTHOUGH I MUST CONTINUE TO EXPERIENCE THE REBOOTS THAT SHUTDOWN MOST OF ITS FEATURES WHILE IT OCCURS. NOT TO MENTION MY DAILY OCCURRENCES: - CHARGING SYSTEM ADJUSTMENT PANEL DOES NOT DRAW ON SCREEN PROPERLY; WHICH CAUSES INCORRECT SELECTION OF AMOUNT OF CHARGE NEEDED. CENTER ARROW WHICH IS SUPPOSED TO SHOW DOESN'T UNTIL AFTER SELECTED.

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ON AFTERNOON OF NOVEMBER 23, 2020, 2015 TESLA MODEL S 85D WAS IN MOTION WITH SINGLE OCCUPANT, TURNING RIGHT TURN INTO RESIDENTIAL AREA OFF CITY STREET. DRIVER HEARD LOUD AND DEEP METALLIC SOUND AND IMMEDIATELY SLOWED. WARNING MESSAGE SIMILAR TO 'UNSAFE TO DRIVE, PULL OVER SAFELY' APPEARED ON DASH. DRIVER STOPPED CAR RIGHT AWAY AND HEARD 3-4 LOUD, IDENTICAL SOUNDS. DRIVER HEARD ANOTHER SOUND FOLLOWED BY LOUD 'POP' AND SMELLED SOMETHING BURNING. DRIVER IMMEDIATELY EXITED AND SAW SMOKE BILLOWING FROM BELOW THE VEHICLE. DRIVER MOVED AWAY. THERE WAS ANOTHER LOUD 'POP' SOUND AND FLAMES STARTED VISIBLY SHOOTING OUTWARD AND UPWARD FROM THE FRONT PASSENGER WHEEL WELL AREA, MID-CABIN AND REAR PASSENGER TIRE WELL, CHARRING THE CURB AND GRASS NEXT TO VEHICLE. FIRE CONTINUED TO BURN THROUGH PASSENGER DOOR, FRONT OF CAR (FRUNK), AND UNDERSIDE OF THE CAR. FIRE DEPARTMENT AND POLICE DEPARTMENT ARRIVED ON SCENE WITHIN MINUTES AND EXTINGUISHED FIRE. FIRE DAMAGE TO EXTERIOR WAS VISIBLE TO FRONT TIRE WELL AND FRONT PASSENGER DOOR. ADDITIONAL FIRE DAMAGE NOTED INSIDE REAR PASSENGER DOOR. CAUSE IS CURRENTLY UNKNOWN.

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CAR RANDOMLY FREEZES. MANY NAVIGATION FUNCTIONS SUCH AS TURN SIGNALS WILL STOP WORKING. NEARLY CAUSED A COLLISION. REPLACED MCU PER TESLA'S ADVICE. ISSUES CONTINUE. THE LAST WRITTEN STATEMENT FROM TESLA IS "KNOWN CHARACTERISTIC OF CURRENT FIRMWARE." UNWILLING TO ADDRESS OR FIX ISSUES AT ANY COST.

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WHILE DRIVING IN HEAVY TRAFFIC THE CAR'S EMMC WENT DEAD AND TOOK OVER 10 MINUTES TO REBOOT. ALL SAFETY DRIVING FEATURES WERE NOT FUNCTIONING DURING THIS TIME. THIS IS THE FORTH TIME THIS HAS HAPPENED IN THE PAST SIX MONTHS. TESLA SENT AN EMAIL THAT THEY HAD A MEMORY MODULE PROBLEM WITH THE CAR'S EMMC THAT CAUSED THE SAME PROBLEM I WAS EXPERIENCING, SO I MADE A SERVICE APPOINTMENT. WHEN I TOOK IT IN I WAS TOLD MY CAR DID NOT HAVE BAD MEMORY MODULES. THEY SAID THAT IT WAS "NORMAL" FOR THE EMMC TO REBOOT FROM TIME TO TIME, AND AS A CURTSEY THEY WOULD NOT CHARGE ME A DIAGNOSTIC FEE FOR LOOKING AT IT. WE EXCHANGED SEVERAL EMAILS ABOUT HOW THIS COULD BE CONSIDERED "NORMAL" ESPECIALLY SINCE IT WAS HAPPENING MORE OFTEN, BUT THE OFFERED NO RESOLUTION TO THE ISSUE. THERE REALLY APPEARS TO BE SOMETHING WRONG WITH THESE EMMC UNITS AND TESLA DOESN'T KNOW HOW OR DOESN'T WANT TO FIX IT. WHEN THE UNIT STOPS WORKING I DO NOT FEEL SAFE DRIVING THE CAR AND I DON'T KNOW WHEN IT IS GOING TO HAPPEN NEXT.

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TESLA MODEL S HAS AN AUTO PRESENTING DOOR. EARLY MODEL HAS A FREQUENT FAILURE AND TEALA HAS UPDATED IT WITH 3RD GENERATION. IF IT IS FAIL IT CANNOT OPEN FROM OUTSIDE SINCE IT IS STUCK AND IT MIGHT BE CRITICAL IN ACCIDENT

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VEHICLE HAS DOCUMENTED MCU/EMMC ISSUES THAT TESLA AVOIDS FIXING. HVAC FROZE/INOPERABLE, CHARGING LEVEL FROZE INOPERABLE TO ADJUST, SUSPENSION SETTINGS INOPERABLE CAUSING SCRAPING, DISABLING OF AUTOPILOT AND OTHER NAVIGATION AND SAFETY FEATURES, OCCURED MID-DRIVE ORIGINALLY, NOW WHEN STATIONARY WHILE VEHICLE IS STARTED IT IS INOPERABLE/FREEZES FOR 7-10 MINUTES BEFORE TURNING ON, OFTEN CANNOT SELECT DRIVE UNLESS IT IS THROUGH THE APP ON PHONE, BACKUP CAMERA FAILS/IS UNAVAILABLE OR IS VERY SLOW TO APPEAR, OFTEN AFTER BACKUP COMPLETED. JULY '20 AT 64K MILES DEALER ACKNOWLEDGED EMMC/MCU ISSUES, PERFORMED SOFT RESET, CLAIMED WORKED M, YET AUG '20 THEY HAD TO DO AGAIN. VEHICLE CONTINUES TO DISPLAY ISSUES ASSOCIATED WITH LAGGING/SLOW PROCESSOR, DEALER INDICATES IT IS NOT THE DOCUMENTED ISSUE ABUNDANTLY DESCRIBED AND CONSISTENT WITH ISSUES ON TESLA FORUMS ACROSS THE INTERNET. FURTHER DETAILED DOCUMENTATION/COMMUNICATION AVAILABLE WITHIN TESLA APP WHEN I SUBMITTED TO TESLA, BUT HERE IS ANCILLARY SUPPORTING DOCUMENTATION ATTACHED.

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I AM THE OWNER OF TESLA MODEL S 2015. I AM EXPERIENCING A PERSISTENT MALFUNCTION OF THE MCUV1 UNIT WHICH CONTROLS THE ESSENTIAL FUNCTIONS OF THE VEHICLE. THIS ISSUE IS A KNOWN ISSUE AS PER NHTSA LETTER TO TESLA ON JANUARY 13TH 2021 AS WELL AS A CONSUMER REPORTS REVIEW (HTTPS://WWW.CONSUMERREPORTS.ORG/CAR-RECALLS-DEFECTS/NHTSA-ASKS-TESLA-TO-RECALL-MODEL-S-MODEL-X-TOUCH-SCREEN-SAFETY-ISSUES/). I HAVE REQUESTED REPLACEMENT OF THE KNOWN MCUV1 DEFECT WITH THE TESLA BROOKLYN SERVICE CENTER (160 VAN BRUNT STREET, BROOKLYN, NY 11231). THEY HAVE REFUSED TO REPLACE THE ENTIRE UNIT AND WILL ONLY WORK ON SMALLER FIXES. I AM FILING THIS COMPLAINT AS THE TESLA BROOKLYN SERVICE CENTER SHOULD REPLACE THE ENTIRE UNIT WHICH HAS BEEN FOUND TO BE DEFECTIVE; WHICH IN TURN CAN POTENTIALLY CREATE AN UNSAFE DRIVING CONDITION FOR ME AND MY FAMILY. PLEASE ADVISE HOW I MAY ADDRESS THIS SAFETY CONCERN AND ENSURE THE MCUV1 IS SAFE FOR MY FAMILY AND KIDS. THANK YOU IN ADVANCE FOR YOUR SUPPORT, CHRIS NICODEMO

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DOOR HANDLES CONSTANTLY BREAK. I AM CHANGING THE 3RD DOOR HANDLE IN LESS THAN 2 YEARS OF OWNERSHIP. WHEN THE DOOR HANDLE BREAK, THE CAR DOOR DOES NOT OPEN AND YOU CAN'T ACCESS THE VEHICLE (YOU'D BE FORCED TO GET INSIDE THE VEHICLE USING ANOTHER DOOR). I THINK IF THEY HAVE SO MANY BREAKING (A LOT OF TESLA CAR FORUMS INDICATE THAT MOST OWNERS REPLACED 2-3 DOOR HANDLES EACH), THIS SHOULD HAVE BEEN A RECALL FROM THE FACTORY.

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I HAVE THE MEDIA CONTROL UNIT (MCU 1) AND IT PRETTY ROUTINELY SHUTS DOWN WHILE DRIVING WHICH CAUSES A LOSS OF MAJOR COMPONENT FUNCTIONALITY. I SAW THAT NHTSA IS ASKING TESLA FOR A RECALL TO REPLACE AND I THINK IT'S REALLY IMPORTANT THAT TESLA DO RECALL THESE VEHICLES BECAUSE THE SOFTWARE UPDATES ARE INSUFFICIENT TO FIX THE PROBLEM. THE MCU JUST NEEDS TO BE REPLACED.

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THE MCU WILL GO TO A BLACK SCREEN WHILE DRIVING AND IS UNRESPONSIVE. I AM NOT ABLE TO USE THE WINDOW DEFROSTER AND HAVE TO PULL OVER UNTIL THE UNIT POWERS BACK UP. THIS CAN TAKE SOME TIME AND CONTINUES TO TAKE LONGER EACH TIME THIS OCCURS. I HAVE REPORTED THE ISSUE TO TESLA AND WAS TOLD THAT EVERYTHING WAS FINE.

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WHEN I TURNED ON MY CAR IN THE GARAGE THE TOUCH SCREEN WOULDN'T LIGHT UP AND THE CAR WAS DEAD. I CALLED ROADSIDE ASSISTANCE AND THE MAN HAD ME GO THROUGH A SERIES OF RESETS WHICH FINALLY GOT THE CAR GOING ENOUGH SO I COULD DRIVE IT VERY CAREFULLY TO THE TESLA SERVICE CENTER WHICH IS 15 MILES AWAY. THE CAR COULD BE OPERATED BUT THERE WAS NO SCREEN AND THE DIRECTIONAL SIGNALS WOULDN'T WORK. THEY KEPT THE CAR FIVE DAYS TRYING TO RESTORE THE TOUCHSCREEN AND WERE FINALLY SUCCESSFUL. THEY SAID THEY DID NOT REPLACE PARTS AND THE COST WAS $186.11 THE SCREEN HAS GONE DARK A FEW TIMES SINCE BUT I HAVE BEEN ABLE TO GET IT BACK WITH REBOOTING AND WAITING. OTHER COMPLAINTS I HAVE READ ABOUT DON'T MENTION THE FACT THAT THE DIRECTIONAL SIGNALS DON'T WORK SO I FELT I SHOULD LET YOU KNOW THAT ADDITIONAL INFORMATION.

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MY INFOTAINMENT MCU GOES BLANK OR IS COMPLETELY UNRESPONSIVE. THIS WILL HAPPEN INTERMITTENTLY AND WITHOUT WARNING. SOMETIMES I GET IN MY CAR AND THE SCREEN REMAINS BLANK FOR THE ENTIRE DRIVE, CUTTING OFF ACCESS TO VITAL PERFORMANCE FEATURES OF THE VEHICLE, AS WELL AS DISABLING AIRBAGS. I'VE ALREADY TAKEN THIS TO TESLA UNDER THEIR 'WARRANTY PROGRAM', BUT THEY REFUSE TO DO ANYTHING OTHER THAN RESET THE COMPUTER. THEY WILL NOT REPAIR OR REPLACE ANYTHING.

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THE MAIN SCREEN STAYS BLANK AND THE BACKUP CAMERA DOES NOT WORK. ALL CONTROLS THAT WERE ON THE MAIN TOUCH SCREEN DO NOT FUNCTION INCLUDE SAFETY FEATURES SUCH AND ADAPTIVE CRUISE CONTROL AND EMERGENCY BREAKING.

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THE SCREEN ROUTINELY FAILS AND GOES BLACK. THE MAIN CONCERN IS THE CLIMATE CAN'T BE CHANGED AND THERE IS NO BACKUP CAMERA.

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MY MEDIA CONTROL UNIT (MCU) IS CONSTANTLY CRASHING OR FAILING TO BOOT RESULTING IN ME NOT BEING ABLE TO CONTROL THE HVAC, ADJUST ANY OPTIONS INCLUDING TURNING ON/OFF LIGHTS OR SAFETY CONTROLS, AND FAILURE OF THE BACK UP CAMERA. THIS WILL HAPPEN EITHER ON BOOT UP OF THE CAR OR WHILE DRIVING. THIS HAS BEEN ONGOING SINCE AT LEAST MARCH 2018 WITH TESLA CONSTANTLY SAYING IT'S A SOFTWARE/FIRMWARE ISSUE AND THAT I NEED TO UPDATE WITH THE UPDATE NEVER SOLVING THE PROBLEM. AS LATE AS FEBRUARY 2020 TESLA DID A TOTAL "FACTORY RESET. WHICH WILL ERASE THE ENTIRE MCU AND ALL IT'S CONTENTS." THIS DID NOT DO ANYTHING TO SOLVE ANY OF THE PROBLEMS BUT IT DID ALLOW THEM TO INSTALL UPDATES THAT SEVERELY LIMITED MY CHARGING SPEEDS CITING CONCERNS ABOUT THE BATTERY, BUT DID CONTINUED ON TO SAY THAT NOTHING IS WRONG WITH MY BATTERY. IF THERE'S NOTHING WRONG THEN WHY DID THEY NEED TO LIMIT THE CHARGING SPEEDS 50%? AS FAR AS THE MCU THIS PROBLEMS HAS HAPPENED IN ALL SITUATIONS WHETHER DRIVING ON THE HIGHWAY, CITY STREETS, AT A STOP LIGHT OR ANY WHERE. TODAY, 12/30 TESLA TOLD ME THAT MY EMMC HAS FAILED AND THAT IS WHY MY MCU WAS GLITCHING BUT SINCE I'M PAST 100K MILES THEY WILL NOT COVER IT UNDER THEIR EXTEND WARRANTY EXPLICITLY COVERING THIS FAILURE. THEY ALSO CLAIM THIS GLITCH TODAY AT 114K MILES IS NOT RELATED TO ANY OTHER GLITCHING I'VE MADE CLAIMS ABOUT IN THE PAST BEFORE I HIT 100K MILES SO THEY WON'T COVER UNDER THAT EITHER BUT THEY CITE PROPRIETARY INFORMATION AND CONFIDENTIALITY WHEN I ASK FOR THE REPORTS/LOGS OF THESE FAILURES AND THE DIAGNOSTICS. TESLA THEN STATED EVEN IF THEY WANTED TO COVER IT I DON'T HAVE THE MOST UP TODATE FIRMWARE SO I'VE VOIDED MY WARRANTY AND THEY WONT COVER IT. THIS IS AFTER TESLA OFFERED TO BACKDATE MY FIRMWARE TO AN EARLIER VERSION IN AN ATTEMPT TO SOLVE MY ISSUES. SO THEY WILL BACKDATE IT BUT THEN THAT WILL VOID MY WARRANTY?

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