What 647 owners told NHTSA about the 2015 Tesla Model S 60

I WANTED TO EXPRESS MY CONCERNS RELATING TO TESLA'S TREATMENT OF OWNERS WHO HAVE A SALVAGED CAR. TESLA ACTIVELY BLACKLIST CARS WITH SALVAGED TITLES AND MAKES IT NEXT TO IMPOSSIBLE TO PURCHASE REPLACEMENT PARTS. LEAVING OWNERS WITH NO OPTION BUT TO BUY PARTS SECOND HAND OR OTHERWISE PAY TESLA A FEE TO HAVE THE CAR RE-CERTIFIED AFTER THE REPAIRS HAVE BEEN COMPLETED. WITH TESLA'S DIRECT CONTROL OF THEIR SERVICE CENTERS, LACK OF DEALERS OR INDEPENDENT SHOPS. THIS MEANS THAT THE ONLY WAY TO GET PARTS OR SERVICE IS THROUGH TESLA THEMSELVES. YET IN THE PAST THEY HAVE REFUSED TO WORK ON SALVAGED CARS UNTIL THEY HAVE BEEN RECERTIFED BY TESLA. THIS COULD POTENTIALLY LEAD TO HUNDREDS OF THOUSANDS OF CAR ON THE ROAD THAT NEED ACCESS TO PARTS, SERVICE AND REPAIRS. THAT DUE TO TESLA'S POLICIES COULD POTENTIALLY BECOME A LIABILITY ON THE ROAD. THE SECOND AREA OF CONCERN IS THAT TESLA ALSO CAN SEND UPDATES THAT ACTIVELY DEACTIVATE FEATURES OF THE CAR. SUCH AS AUTOPILOT AND ACCESS TO THE SUPERCHARGING NETWORK. EVEN IF SAID FEATURES WHERE PURCHASED AND ARE THUS LINKED TO THE CAR FOR IT'S FORESEEABLE LIFETIME. THIS IS A TESTAMENT TO THE TECHNOLOGY AND CAPABILITIES OF OVER THE AIR UPDATES. HOWEVER, BY DISABLING SOFTWARE UPDATES. IT COULD LEAD TO SALVAGED CARS HAVING GROSSLY OUTDATED SOFTWARE. POTENTIALLY LEADING TO HUNDREDS OF THOUSANDS OF INDIVIDUALS OPERATING CARS WITH POTENTIALLY BUGGY OUTDATED SOFTWARE, THAT WOULD HAVE OTHERWISE BEEN PATCHED AND LEAD TO A ACCIDENT DUE TO A SHUTDOWN EVENT, ECT. NOT TO MENTION THE ACT OF DISABLING AUTOPILOT DISABLES SAFETY FEATURES SUCH AS AUTOMATIC BREAKING, THAT COULD PREVENT A ACCIDENT IN THE FIRST PLACE. IT IS THUS, MY HOPE THAT NHTSA COULD LOOK INTO THESE CONCERNS AND HOPEFULLY MAKE ALL TESLA CARS SAFER IN THE ROAD. TESLA IS THE ONLY AUTOMAKER THAT CURRENTLY HAS THIS POLICY AND INDEED THE ONLY AUTOMAKER THAT HAS THIS CAPABILITY

NHTSA ODI 11193563

TAKATA RECALL - I WAS NOT NOTIFIED IN A TIMELY MANNER. PROVISIONS WERE NOT MADE TO FIX MY AIRBAGS FOR MANY MONTHS. I HAD TO CALL CUSTOMER SERVICE REPEATEDLY AND APPOINTMENTS KEEP GETTING PUSHED. THIS DEFECT HAS EXISTED IN MY CAR FOR OVER 3 YEARS NOW, PUTTING MY FAMILY AT GREAT RISK

NHTSA ODI 11192621

TL* THE CONTACT OWNS A 2015 TESLA MODEL S. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V002000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ODI 11185899

REAR DRIVER DOOR HANDLE STOPPED PRESENTING RESTRICTING ACCESS TO THE CAR. THIS IS A WELL KNOWN COMMON BREAK ON CARS WITH SOME CARS EXPERIENCING AS MANY AS 6 DOOR HANDLES BREAKING.

NHTSA ODI 11181695

AS I PARKED MY CAR IN MY GARAGE ON 1/19/2019, I HAD PLACED THE CAR IN PARK AND WAS PREPARING TO EXIT THE VEHICLE WHEN IT SUDDENLY ACCELERATED AND HIT THE FRONT OF MY GARAGE WALL. THE CAR WAS IN PARK AND NOT MOVING. I HAD MY HAND ON THE DOOR HANDLE TO EXIT. I IMMEDIATELY SLAMMED THE BREAKS BUT THE CAR SEEMED TO KEEP GOING INTO MY WALL AND THEN IT JOLTED AND STOPPED. IT WAS LIKE IT HAD A MIND OF ITS OWN. THERE WAS NO ALERT OR ANYTHING. IT JUST SUDDENLY ACCELERATED WHILE IN PARK. AS YOU CAN IMAGINE THIS IS A VERY SCARY OCCURRENCE AND I AM NOT GOING TO DRIVE THIS VEHICLE UNTIL IT IS RENDERED SAFE. I'M VERY CONCERNED WITH WHAT COULD HAPPEN IF THIS OCCURRED IN A PARKING LOT OR AREA WITH PEOPLE. I CONTACTED TESLA IMMEDIATELY FOLLOWING THE INCIDENT TO FILE A REPORT AND SHARE MY CONCERN. THEY TOLD ME THEY WOULD PULL LOGS AND BE IN TOUCH. I ALSO CALLED MY INSURANCE COMPANY. THE INCIDENT HAPPENED AT 5:50 PM.

NHTSA ODI 11171052

I WAS DRIVING MY TESLA MODEL S SLOWLY ON A BUSY DOWNTOWN STREET LINED WITH PARKING SPACES. SPEED WAS LESS THAN 25 MILES PER HOUR. I BRAKED TO ALLOW A CAR TO PULL OUT OF A PARKING SPOT AND MY CAR MADE A LOUD NOISE. I TRIED TO CONTINUE DRIVING BUT THE NOISE CONTINUED SO I PULLED INTO THE PARKING SPOT THAT HAD BEEN VACATED BY THE OTHER DRIVER TO SEE WHAT HAPPENED. THERE WAS WINDSHIELD WIPER FLUID LEAKING FROM THE FRONT WHEEL WELL AND A VISIBLY BROKEN CONTROL ARM AT THE FRONT LEFT WHEEL. I THINK THAT IS WHAT THE PART IS CALLED BUT I AM NOT CERTAIN. THERE IS A PICTURE OF THE BROKEN PART ATTACHED. THE WHEEL WELL WAS DAMAGED AND THE TRIM AT THE BOTTOM OF THE DOOR WAS LOOSE. THERE APPEARS TO BE NO CAUSE FOR THIS FAILURE AS THERE WAS NOTHING IN THE ROAD, NO POT HOLES, NO OBJECTS, NO BUMPS. THE CAR WAS DRIVING FINE BEFORE THIS OCCURRED. THE FAILURE OCCURRED ABOUT 3 MINUTES AFTER I STARTED THE TRIP. SPEED WAS LOW THE ENTIRE TRIP AS I WAS LEAVING A RESTAURANT IN A DOWNTOWN AREA FULL OF PEDESTRIANS, STOP SIGNS AND PARKING SPACES. THE CAR WAS NOT DRIVE-ABLE FOLLOWING THIS FAILURE SINCE THE FRONT WHEEL WAS NO LONGER SUPPORTED. TESLA SENT A TOW TRUCK TO TAKE THE CAR TO THEIR NEAREST SERVICE CENTER.

NHTSA ODI 11152089

CPSC: HOW MUCH RESPONSIBILITY DOES TESLA HAVE IN THE [XXX]/[XXX] TRAGEDY? IN NOVEMBER OF LAST YEAR [XXX] AND [XXX] DIED IN A HORRIFIC CAR CRASH. THE ACCIDENT OCCURRED IN MR. [XXX]'S 2015 MODEL S TESLA. MS. [XXX], WHO WAS DRIVING THE CAR, AS REPORTS STATE HAD A VERY HIGH BLOOD ALCOHOL LEVEL, APPEARED TO BE SPEEDING, SWERVED TO MISS A CAR GOING THE WRONG DIRECTION, CRASHED AND DIED IN A FIRE SO DANGEROUS FIREFIGHTERS WERE CONCERNED FOR THEIR AND OTHERS WELL-BEING AS WELL AS THEIR INABILITY TO REACH THE FIRE AS THEY WOULD HAVE LIKED. *DT PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *JS

NHTSA ODI 11144368

TL* THE CONTACT OWNS A 2015 TESLA MODEL S. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V204000 (STEERING); HOWEVER, THE PART WAS NOT AVAILABLE. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REMEDY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ODI 11141051

A MALFUNCTION CAUSED THE SUDDEN DEPLOYMENT OF THE AIRBAGS AND SUBSEQUENT UNINTENTIONAL UNEXPECTED ACCELERATION CAUSING THE VEHICLE TO JUMP A CEMENT BLOCK AND VIOLENTLY SMASH INTO A POLE WHILE I WAS SLOWLY PULLING INTO A PARKING STALL AT A GROCERY STORE.

NHTSA ODI 11132094

WAS USING THE AUTO-SUMMON FEATURE TO GET THE CAR OUT OF THE GARAGE AND IT CRASHED ON THE GARAGE WALLS.

NHTSA ODI 11128614

TWO OF THE FOUR DOOR HANDLES FAILED WITHIN A MONTH OF EACH OTHER. IN BOTH CASES THE DOOR HANDLES FAILED TO EMERGE FROM THE DOOR BODY. THERE WAS NO WAY TO OPEN EITHER DOOR FROM THE OUTSIDE. ONE WAS THE DRIVER'S DOOR, WHICH COULD POSE A SAFETY CONCERN. ADDITIONALLY, THE ELECTRICAL MOTOR THAT OPERATES THE HANDLE WOULD SPIN NON-STOP, NO MATTER IF THE CAR WAS ON OR NOT. I WAS CONCERNED THE MOTOR WOULD OVERHEAT. THE FAULTY DOOR HANDLE IS A KNOWN PROBLEM TO TESLA. I BELIEVE A RECALL IS WARRANTED.

NHTSA ODI 11124157

ON AUG 13, 2018 I WENT TO THE TESLA SERVICE CENTER IN SEATTLE AND REQUESTED AN APPOINTMENT TO HAVE SEVERAL RECALLS DONE, INCLUDING SEATBELTS, TAKATA AIRBAGS, AND ALUMINUM STEERING BOLTS. I WAS TOLD IN NO UNCERTAIN TERMS BY SERVICE MANAGER KASI SMITH, THAT MY CAR IS BLACKLISTED BY TESLA SINCE IT HAS A REBUILT TITLE. THAT IN ORDER FOR THE RECALLS TO BE DONE I MUST GET THE CAR "RECERTIFIED" AT A COST OF BETWEEN $5,000 TO $32,000, DEPENDING ON WHETHER REPAIRS ARE NEEDED. SO I CALLED TESLA'S NATIONAL CUSTOMER SERVICE LINE (877.798.3752) AND REACHED LOUIS ESCOBAR AT TESLA'S BURBANK, CA LOCATION. AFTER HE CHECKED WITH THE SEATTLE SERVICE CENTER (WHICH I'D ALREADY TOLD HIM REFUSED ME) AND WITH HIS SUPERVISOR, HUNTER CARLSON, MR. ESCOBAR INFORMED ME THAT MY CAR IS BLACKLISTED BY TESLA SINCE IT HAS A REBUILT TITLE, AND IN ORDER FOR THE RECALLS TO BE DONE I MUST GET THE CAR "RECERTIFIED". MY CAR WAS PROFESSIONALLY REBUILT, AND HAS BEEN REGISTERED WITH THE STATE OF WASHINGTON AND I'VE BEEN DRIVING IT FOR TWO YEARS. IF WE CAN ALL AGREE THAT WRECKED CARS ARE -GOING- TO BE REBUILT, THEN WHAT SHOULD TESLA'S POLICY BE? I SHOULD THINK THEY'D WANT TO PROTECT THEIR REPUTATION AND ENSURE THE SAFETY OF THEIR CUSTOMERS. SO FOR RECERT DO THEY CHARGE HIGH FEES AND TAKE AWAY ALL BENEFITS THAT WERE PAID FOR ON PURCHASE OF THE CAR, LIKE NAVIGATION, AUTOPILOT, AND SUPERCHARGING? WELL THE COST ALONE FORCES THOSE OF US WITH REBUILT CARS TO DRIVE AROUND WITH NO INSPECTIONS, EXCEPT THOSE DONE BY THE STATE PATROL, WHICH ARE ONLY CHECKING THAT WE DID NOT USE STOLEN PARTS. SO CLEARLY THEIR GOAL IS NOT TO PROTECT THEIR REPUTATION AND ENSURE THE SAFETY OF THEIR CUSTOMERS. WHAT IS THE GOAL THEN? MAKE MONEY?

NHTSA ODI 11119877

DRIVERS SIDE DOOR HANDLE WONT COME OUT. HAVE TO OPEN DOOR FROM INSIDE CAR

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REPORTEDLY A 2015 TESLA MODEL S ON "AUTOPILOT" CRASHED INTO A LAGUNA BEACH POLICE PATROL VEHICLE ON TUESDAY ABOUT 11AM 5-29-18 @ 20652 LAGUNA CANYON ROAD, LAGUNA BEACH, CALIFORNIA. THE DRIVER OF THE TESLA WAS INJURED. THE DRIVER IS PROBABLY AT FAULT FOR INATTENTIVE DRIVING, HOWEVER THE HYPE FROM TESLA, ELON MUSK AND THE CULT FOLLOWING HAVE CONTRIBUTED TO TESLA DRIVERS DRIVING RECKLESSLY BY OVERHYPING THE SAFETY AND AUTONOMY OF TESLA VEHICLES. IT SEEMS THE VEHICLE LEFT THE DRIVING LANE AND ENTERED THE PARKING LANE AT THE SIDE OF THE ROAD. REPORTEDLY ELON MUSK AND OTHER MANAGEMENT REJECTED SENSORS AND OTHER TECHNOLOGY THAT COULD HAVE IMPROVED SAFETY AND AUTONOMY. REPORTEDLY TESLA MANAGEMENT REJECTED REQUESTS BY THEIR OWN ENGINEERS THAT WANTED LIDAR, EYE SENSING AND OTHER TECHNOLOGY THAT WOULD HAVE IMPROVED SAFETY. TESLA HAS A HISTORY OF CENSORING SAFETY ADVOCATES AND TRYING TO CENSOR THE MEDIA, THUS PREVENTING WHISTLEBLOWERS FROM IMPROVING SAFETY THROUGH PUBLIC AWARENESS. TESLA ALSO HAS A HISTORY OF SCAPEGOATING THEIR OWN CUSTOMERS AND OTHER TESLA DRIVERS; TO DRAW ATTENTION AWAY FROM THE FAULTS OF TESLA. THE "SWISS CHEESE MODEL" INDICATES THAT MOST CRASHES INVOLVE SEVERAL CAUSAL/CONTRIBUTING FACTORS. THERE ALSO NEEDS TO BE MORE EMPHASIS ON THE PSYCHOLOGY OF "HUMAN FACTORS". TESLA HYPE AND TESLA CENSORSHIP OF MEDIA AND SAFETY ADVOCATES ARE SOME OF THE HUMAN FACTORS THAT IS CONTRIBUTING TO TESLA DRIVERS DRIVING MORE RECKLESSLY, UNSAFE AND ARROGANTLY.

NHTSA ODI 11098662

HERE IS ANOTHER TESLA IN THE JUNKYARD: HTTPS://WWW.COPART.COM/LOT/26110488 IT HAS NOT BEEN IN A CRASH BUT THE SUSPENSION HAS COLLAPSED AND THE FRONT WHEELS HAVE GONE ALL CROSS-EYED AND WHOMPY. THIS WOULD TEND TO MAKE IT DIFFICULT TO STEER. PLEASE DO SOMETHING ABOUT THESE RIDICULOUSLY UNSAFE ELECTRIC JALOPIES. THANK YOU. CONCERNED CITIZEN.

NHTSA ODI 11089175

HERE IS A FORUM POST FROM TODAY WHERE AN OWNER REPORTS THAT HIS ELECTRIC STEERING MOTOR HAS FALLEN OFF: HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/POWER-STEERING-FALLING-APART.100951/PAGE-15 **CVRCV, TODAY AT 1:58 AM MY POWER STEERING MOTOR FELL OFF WHILE ATTEMPTING TO PULL OUT OF MY GARAGE THIS MORNING. 12/2015 DELIVERY, 15K MILES. I WAS GOING TO REPLACE THE BOLTS MYSELF ON THE SATURDAY AFTER THE RECALL ANNOUNCEMENT, BUT I DECIDED NOT TO GIVEN TESLA WAS DOING A RECALL. WAS ALMOST IMPOSSIBLE FOR ME TO STEER IT. YOU NEVER REALIZE HOW HEAVY THE MODEL S STEERING IS, BECAUSE THE POWER STEERING TURNS ON AS SOON AS YOU OPEN THE DOOR. ALSO I DON'T SEE FSD IS GOING TO WORK WITHOUT DUAL REDUNDANT POWER STEERING MOTORS. SINGLE POINT OF FAILURE. ** THERE IS ALREADY A "VOLUNTARY RECALL" ISSUED FOR THIS PROBLEM BUT TESLA DESCRIBES IT AS NON URGENT AND NOT A SAFETY ISSUE. THAT IS RIDICULOUS. JUST ON THAT FORUM THREAD ALONE THERE HAVE BEEN DOZENS OF CASES OF THE STEERING MOTOR FALLING OFF COMPLETELY AND THE CAR BEING NEAR IMPOSSIBLE TO STEER. POINTING OUT THE BLEEDING OBVIOUS - THE TESLA AUTOPILOT RELIES ON THIS MOTOR. PLEASE ISSUE AN IMMEDIATE RECALL. THANK YOU. CONCERNED CITIZEN.

NHTSA ODI 11088871

REAR DRIVER SIDE DOOR HANDLE WOULD NOT RETRACT 7/2017, NOR COULD BE USED TO OPEN THE DOOR. CAR WAS STATIONARY WHEN ISSUE OCCURRED. HANDLE WAS RARELY USED SINCE PURCHASED NEW 3/2015. HAVE HEARD THIS ISSUE IS COMMON AND APPEARS TO BE A MANUFACTURING DEFECT. SERVICE CENTER SAID COMMON DUE TO COLDER CLIMATE AS WELL. DOOR HANDLES SHOULD NOT BE DEFECTIVE WITHIN THE FIRST FEW YEARS OF PRODUCTION, NOR SHOULD BE AFFECTED BY CLIMATE. PART WAS NOT REPAIRABLE AND NOT COVERED UNDER WARRANTY. TOTAL COST TO REPAIR WAS $882.

NHTSA ODI 11084720

HERE IS A TESLA IN THE JUNKYARD: HTTPS://WWW.COPART.COM/LOT/28880838/PHOTOS THERE IS NO DAMAGE TO THE BODYWORK AND IT HAS NOT BEEN IN A COLLISION BUT THE SUSPENSION HAS COLLAPSED JAMMING ALL THE WHEELS UP INTO THE WHEEL WELLS AND CAUSING THE CAR TO STOP SO RAPIDLY THAT THE AIR BAGS HAVE DEPLOYED. IT IS ONLY BY GOOD FORTUNE THAT THIS DID NOT CAUSE A COLLISION WITH ANOTHER CAR. IT IS A PROVEN FACT THAT THE AIR SUSPENSION ON TESLAS DOES NOT HAVE LIMIT STOPS AND IS PRONE TO THIS KIND OF FAILURE. THE AUCTION LISTING FOR THIS CAR NOTES THAT IT HAS SUSPENSION DAMAGE. THIS CAR IS A DANGER TO ROAD USERS. IT IS BADLY DESIGNED, SHODDILY CONSTRUCTED, AND THE CULTURE AT TESLA DISCOURAGES PROBLEMS LIKE THIS FROM BEING REPORTED SO THAT THE ISSUES CAN BE ADDRESSED AT THE SOURCE. PLEASE TAKE ACTION. THANK YOU. CONCERNED CITIZEN.

NHTSA ODI 11082629

HERE IS ANOTHER TESLA IN THE JUNKYARD:HTTPS://WWW.IAAI.COM/VEHICLE?ITEMID=27797817&ROWNUMBER=76&LOADRECENT=TRUE IT HAS NOT BEEN IN A CRASH EXCEPT THAT ANOTHER CAR SEEMS TO HAVE GIVEN IT A VERY SLIGHT BUMP UP THE CLACKER. WHAT IS VERY INTERESTING IS THAT THE LH FRONT WHEEL IS POINTING STRAIGHT AHEAD BUT THE LH WHEEL HAS GONE ALL WHOMPY. THIS PROBABLY CAUSED THE TESLA TO SLOW DOWN UNEXPECTEDLY CAUSING THE CAR BEHIND TO BOINK IT UP THE REAR QUITE VIGOROUSLY. PLEASE BE SO KIND AS TO INVESTIGATE THIS. THANK YOU

NHTSA ODI 11082251

ANOTHER TESLA IN THE JUNKYARD: HTTPS://WWW.COPART.COM/LOT/26275078/PHOTOS PHOTOGRAPH SHOWS CLEARLY THAT THE ABSURDLY FRAGILE SUSPENSION LINK HAS SNAPPED APART. IT IS A NEAR CERTAINTY THAT THIS BREAKAGE WAS THE CAUSE OF THE CRASH AND NOT MERELY THE RESULT OF IT. THE WHEEL AND TIRE ARE UNDAMAGED. IT IS HIGHLY UNLIKELY THAT A BLOW TO THE WHEEL WOULD BREAK THE SUSPENSION WITHOUT THE WHEEL BEING DAMAGED. PLEASE INVESTIGATE. THANK YOU. PERPLEXED CITIZEN.

NHTSA ODI 11081921

WHILE PULLING INTO A PERPENDICULAR PARKING SPOT IN A PARKING GARAGE, AT ~4-5 FEET FROM A WALL, THE CAR EXPERIENCED SUDDEN ACCELERATION, SLAMMING INTO THE WALL, RESULTING IN MODERATE BODY DAMAGE TO THE FRONT OF THE CAR AND DEPLOYING THE DRIVER-SIDE AIRBAGS. THERE WERE NO OTHER PASSENGERS IN THE CAR, AND THERE WAS NO SIGNIFICANT INJURY OR DAMAGE TO THE GARAGE OR OTHER CARS. THOUGH I RECOGNIZE THAT THE VAST MAJORITY OF ACCIDENTS OF THIS TYPE ARE DUE TO DRIVER ERROR, THERE ARE SEVERAL FACTORS THAT LEAVE ME WITH CONCERN FOR A POSSIBLE ELECTRONIC SYSTEMS MALFUNCTION. SPECIFICALLY, ~3 DAYS PRIOR TO THE ACCIDENT, THE CAR BEGAN DISPLAYING A CONSTANT ERROR MESSAGE: 'DRIVER ASSISTANCE FEATURES UNAVAILABLE". I NOTIFIED TESLA SERVICE BY PHONE AND EMAIL, AND ON THEIR INSTRUCTIONS, REBOOTED THE COMPUTER SYSTEM, AND FULLY POWERED DOWN AND RESTARTED THE SYSTEM. HOWEVER, THE ERROR MESSAGE PERSISTED. THE ACCIDENT OCCURRED BEFORE I WAS ABLE TO SCHEDULE A SERVICE CALL. I HAVE REQUESTED DETAILS FROM THE DATA LOGS FOR THE ACCIDENT FROM TESLA, BUT THEY HAVE PROVIDED ONLY VERY LIMITED INFORMATION, STATING THAT LEGAL ACTION ON MY PART WOULD BE REQUIRED TO OBTAIN MORE DETAIL. THEY HAVE TOLD ME THAT THE CAR SPEED WAS 3.6 MPH AT WHICH TIME THE DATA INDICATES THAT THE ACCELERATOR WAS PRESSED TO AS FAR AS 100%, RESULTING IN ACCELERATION OF THE CAR TO 7 MPH AT THE TIME OF IMPACT, WITH THIS ACCELERATION OCCURRING OVER A 2 SECOND TIME PERIOD. THIS INFORMATION SEEMS INCOMPATIBLE WITH THE OTHERWISE RAPID ACCELERATION TYPICALLY EXHIBITED BY THIS CAR WITH A FULLY DEPRESSED ACCELERATOR, AND THE SHORT DISTANCE TRAVELED (ONLY SEVERAL FEET).

NHTSA ODI 11078571

BROKEN FRONT SUSPENSION FORE LINK I NOTICED A CLUNKING SOUND AT SLOW SPEED WHEN GOING OVER SMALL BUMPS, SO I STAYED OFF THE EXPRESSWAY AND SLOWLY DROVE HOME ON LOCAL ROADS. AFTER ARRIVING HOME, I BACKED UP WHILE TURNING THE WHEELS TO THE RIGHT AND THE CAR ABRUPTLY STOPPED AS THE BACK OF THE RIGHT FRONT WHEEL JAMMED SOLID AGAINST THE INSIDE WHEEL WELL LINING. THE RIGHT FRONT WHEEL WAS AN INCH OR TWO BACK FROM WHERE IT SHOULD BE. I LOOKED UNDER FROM THE FRONT BUMPER AND SAW THAT I HAD A CRACKED FORE LINK AND A PIECE OF THE FORE LINK WAS LAYING IN MY DRIVEWAY. I STILL HAVE THAT BROKEN PIECE. TESLA SENT A FLAT BED TRUCK TO GET THE CAR AND REPLACED THE FORE LINK. THIS FAILURE SURE LOOKS LIKE IT COULD CAUSE A SERIOUS ACCIDENT. I FEEL VERY LUCKY THIS DIDN'T BREAK AT HIGH SPEED ON THE EXPRESSWAY IN TRAFFIC OR ON A JUG HANDLE. THE ATTACHED PHOTOS SHOW THE FORE LINK BEFORE AND AFTER REPLACEMENT.

NHTSA ODI 11075754

TL* THE CONTACT OWNS A 2015 TESLA MODEL S. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED UNINTENDED ACCELERATION AFTER MAKING CONTACT WITH A CURB. IT WAS DISCOVERED THAT THE AUTOMATIC TRANSMISSION FEATURE WAS TURNED OFF. THE CONTACT STATED THAT THE FAILURE OCCURRED WITHOUT WARNING. NO DEALER THE CAR IS PURCHASED DIRECTLY FROM CALIFORNIA. THE MANUFACTURER WAS CONTACTED, BUT NO FURTHER COMMUNICATION WAS INITIATED. THE FAILURE MILEAGE WAS APPROXIMATELY 6,000. *TT *TR

NHTSA ODI 11075212

ONE OF THE DOOR HANDLES IS NOT PRESENTING AND THEREFORE THE DOOR CANNOT BE OPENED. THIS HAPPENED TO A DIFFERENT DOOR HANDLE BUT IT WAS COVERED UNDER WARRANTY AT THAT TIME. NOW THAT MY CAR IS OUT OF WARRANTY, THEY ARE QUOTING ME $700-$1000 TO FIX THE DOOR HANDLE. THIS SEEMS TO BE A MANUFACTURING DEFECT BECAUSE MANY OTHERS ARE EXPERIENCING THIS ISSUE AS WELL. ANOTHER PROBLEM IS THAT WE NEVER KNOW WHEN EXACTLY THE HANDLES WILL RETURN TO ITS RECESSED POSITION. OUR KIDS HAVE OFTEN GOTTEN THEIR FINGERS CAUGHT IN BETWEEN AS THE HANDLE WAS RETRACTING CAUSING SIGNIFICANT PAIN. TO THE POINT WHERE THEY ARE AFRAID TO OPEN THE DOOR. THERE IS NO SENSOR (LIKE A GARBAGE DOOR OPENER) WHERE IT WILL REVERSE WHEN IT SENSES MOTION OR PRESSURE. THOUGH IT'S A COOL IDEA, BASIC NECESSITY AS A DOOR HANDLE SHOULD NOT CAUSE THIS MANY PROBLEMS.

NHTSA ODI 11063142

THERE IS A THREAD RUNNING ON TESLA MOTORS CLUB FORUM IN WHICH AT LEAST 5 DIFFERENT OWNERS REPORT THAT THEIR STEERING BOX HAS COMPLETELY FALLEN APART. HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/POWER-STEERING-FALLING-APART.100951/PAGE-3 THE LATEST COMPLAINT FROM AN OWNER PROVIDES DETAILED PICTURES THAT SHOW SNAPPED BOLTS AND DAMAGE TO THE STEERING BOX MAKING IT UNSAFE TO DRIVE. THIS PARTICULAR OWNER LIVES IN CANADA AND HAS TRIED UNSUCCESSFULLY TO FILE A COMPLAINT WITH THE CANADIAN AUTHORITIES. HERE IS A LINK TO MORE PHOTOGRAPHS POSTED BY THAT OWNER. HTTP://WWW.TESLAZOOM.COM/POWER_STEERING.HTM - MESSAGE: POWER STEERING REDUCED FUNCTION WHEN TURNING THE STEERING WHEEL IT MADE AN AWFUL GRINDING NOISE AND NO POWER ASSIST AVAILABLE. ALL THEY COULD DO FOR ME IS TO PATCH ME IN TO SERVICE TO MAKE AN APPOINTMENT FOR THE NEXT DAY. I DECIDED TO TAKE A LOOK FOR MYSELF AND REMOVED THE FRUNK TUB. VOILA!, THE ELECTRIC STEERING MOTOR HAD SEPARATED FROM THE STEERING RACK. ALL 3 ALUMINUM BOLTS HOLDING THIS MOTOR TO THE STEERING RACK HAD SHEARED OFF. HERE IS ONE THAT I FOUND. THERE WAS MASSIVE CORROSION DUE TO ROAD SALT GETTING INTO IT WEB RESEARCH SHOWS AT LEAST FIVE OTHER INSTANCES OF THE SAME FAILURE ON A PRE FACELIFT CAR. POST FACE LIFT CARS HAVE A REDESIGNED STEERING MOTOR WITH COATED STEEL BOLTS HOLDING IT. ** MANY OWNERS ARE UNDER THE IMPRESSION THAT ELECTRIC CARS ARE ALMOST MAINTENANCE FREE AND THEY CAN SAVE MONEY BY SKIPPING ROUTINE MAINTENANCE. THE OWNERS ON THE POWER STEERING FAILURE THREAD STATE THAT THEY WERE UNAWARE OF THE PROBLEM UNTIL THE STEERING FAILED COMPLETELY. THE NUMBER OF WRECKED TESLAS SHOWING UP IN SALVAGE CAR AUCTIONS IS EXTREMELY HIGH IN PROPORTION TO THE NUMBER OF TESLAS SOLD. IT IS TIME FOR THESE CARS TO UNDERGO A MANDATORY SAFETY INSPECTION BY A QUALIFIED NON-TESLA AUTHORITY. PLEASE TAKE URGENT ACTION. SNIP**

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