Nov 2, 2019Electrical system
WHEN OUR BATTERY CHARGES TO 100% CAPACITY, IT SUDDENLY SHOWS ONLY 219 RANGE MILES, WHEN EARLIER IN OCTOBER, IT SHOWED 267 MILES AT 97% CHARGED CAPACITY. (OVER THE 1.8 YEARS OF OWNING THIS CAR, 267-270 WAS THE USUAL RANGE WHEN 100% CHARGED.) THIS SUDDEN DROP IN MAXIMUM RANGE FOR "FULL" CHARGE HAS BEEN NOTED BY OTHER DRIVERS DURING 2019, AND IT LED TO A LAWSUIT REPORTED HERE: HTTPS://WWW.REUTERS.COM/ARTICLE/US-TESLA-BATTERY/TESLA-OWNER-LAWSUIT-CLAIMS-SOFTWARE-UPDATE-FRAUDULENTLY-CUT-BATTERY-CAPACITY-IDUSKCN1UY2TW AND HERE: HTTPS://CHICAGO.SUNTIMES.COM/2019/10/18/20919396/TESLA-BATTERIES-SOFTWARE-UPDATE-ELECTRIC-CAR-FIRES-RANGE-LAWSUIT-CONSUMERS-GUILLERMO-PEREZ-CHICAGO THE LATTER ARTICLE ALSO REPORTS THAT, AS OF OCT 18, "NHTSA HAS RECEIVED AT LEAST 25 COMPLAINTS" OF THIS SORT. THIS HERE IS MY STEP TO ADD TO THIS NUMBER. I SUSPECT THAT, LIKE FOR OTHER USER, AN OVER-THE-AIR TESLA-IMPOSED SOFTWARE UPDATE DURING OCTOBER CAUSED THIS SUDDEN LIMIT OF MAXIMAL ABSOLUTE CHARGING LEVEL (EVEN THOUGH DISPLAYING THE 100%). FOR TESLA S MODELS, BATTERY DETERIORATION IS ESTIMATED AT 1-3 MILES RANGE/YEAR. I AM ATTACHING A FILE THAT SHOWS THE TRIP INFORMATION RECORDED BY A SMARTCHARGE DEVICE WE HAVE IN OUR CAR (HTTPS://SMARTCHARGERHODEISLAND.FLEETCARMA.COM). IT SHOWS THE BATTERY AS CHARGED TO 96% CAPACITY THIS MORNING (WE CHARGED AT OUR HOUSE OVER NIGHT). NORMALLY THIS WOULD CORRESPOND TO A DISPLAYED RANGE OF 260 MILES, BUT THE DISPLAYED RANGE WAS ONLY 218 MILES (WHEN STARTING A SHORT <1-MILE TRIP AT 10:08AM).
NHTSA ODI 11277660
Nov 2, 2019Fuel system
AFTER SOFTWARE UPDATE 2019.16.X LAST MAY, MY 2015 TESLA MODEL S 70D LOST AROUND 30 MILES OF RANGE. CHARGING TIMES WERE AFFECTED WITH THE CAR NOT BEEN ABLE TO CHARGE TO 100%. THE CHARGING AFTER 90% BECOMES EXTREMELY SLOW AND STOPS @97%. WHEN THE UPDATE WAS DONE THE VEHICLE WAS STATIONARY. I CONTACTED TESLA, BUT THEY REFUSED TO EVEN LOOK AT THE CAR, CANCELING MY APPOINTMENTS AND STATING THAT THIS IS NORMAL. AFTER LAST ATTEMPT TO QUESTION THE ISSUE I WAS TEXTED A MESSAGE THAT THEY ARE AWARE OF SOFTWARE ISSUE AND THEY ARE WORKING ON IT. THAT WAS ON JULY 24 2019.
NHTSA ODI 11277666
Oct 27, 2019
IN EARLY JULY 2019 I NOTICED THAT MY 2015 TESLA MODEL S 85D WAS NOT CHARGING AS IT SHOULD BE. MY 85 KILOWATT BATTERY WAS CHARGING AT A GREATLY DIMINISHED RATE. I TRIED CONTACTING TESLA FOR SERVICE BUT WAS UNABLE TO GET THROUGH TO THEM. IT TOOK OVER 3 VERY FRUSTRATING WEEKS FOR ME TO FINALLY GET THROUGH TO SCHEDULE A SERVICE APPOINTMENT. MY SERVICE TECHNICIAN REPLACED SOME PARTS THAT HE BELIEVED WOULD REMEDY THE PROBLEM HOWEVER WHEN HE TOOK THE CAR TO THE TESLA SUPERCHARGE STATION THE PROBLEM STILL EXISTED. HE REACHED OUT TO THE ENGINEERING DEPARTMENT AT TESLA AND WAS INFORMED THAT MY CARS CHARGING CAPACITY HAD BEEN LIMITED AND RESTRICTED BY TESLA. I FILED A COMPLAINT WITH TESLA AND REQUESTED THAT MY BATTERY BE REPLACED UNDER THE FACTORY WARRANTY. IT TOOK 3 MORE WEEKS FOR ME TO GET A RESPONSE FROM TESLA WHICH RESULTED IN A DENIAL OF MY WARRANTY CLAIM. THEY TOLD ME THAT THERE WAS NOTHING WRONG WITH MY BATTERY THAT WOULD WARRANT REPLACEMENT. I THEN INSISTED THAT IF THERE WAS NOTHING WRONG WITH MY BATTERY THEN THEY SHOULD UN-RESTRICT MY ABILITY TO CHARGE AND RESTORE ME TO FULL CAPACITY. THEY SAID THAT THEY COULD NOT DO THAT AND IF I DID NOT LIKE THAT ANSWER THEN I COULD SUE THEM. I WAS ABSOLUTELY MORTIFIED. I HAVE SINCE LEARNED THAT TESLA HAS DISCOVERED THAT THERE IS A SERIOUS PROBLEM THAT EXISTS IN THE 85 KILOWATT BATTERIES AS IS THE ONE IN MY VEHICLE. THERE HAVE BEEN REPORTS OF FIRES THAT HAVE ERUPTED ON SEVERAL OF THESE VEHICLES AS A RESULT OF ISSUES RELATED TO OUR 85 KILOWATT BATTERIES. I BELIEVE THAT TESLA IS PARTICIPATING IN A COVER UP TO AVOID DEALING WITH THIS ISSUE IN A RESPONSIBLE WAY.
NHTSA ODI 11271284
Oct 20, 2019Fuel system
SOFTWARE UPDATE CRIPPLED CHARGING SPEED AT SUPERCHARGERS
NHTSA ODI 11269580
Oct 10, 2019Transmission & drivetrainElectrical systemEngine
RE: NHTSA ACTION NUMBER: DP19005 - INVESTIGATION SUBJECT : BATTERY MANAGEMENT SOFTWARE UPDATES STARTING WITH A SOFTWARE UPDATE IN MAY 2019, TESLA CAPPED THE MAX VOLTAGE THE HIGH VOLTAGE BATTERY WOULD CHARGE TO. THEY CLAIM THEY DID THIS "OUT OF AN ABUNDANCE OF CAUTION" AFTER SEVERAL NON-CRASH FIRES HAPPENED TO THESE MODELS. TESLA TOOK ACTION TO DOWNGRADE HORSEPOWER AND RANGE ALONG WITH ALL OTHER ASPECTS OF PERFORMANCE THROUGH A TOTAL VOLTAGE CAP AFTER CLAIMING TO BE RELEASING A FIRE-SAFETY UPDATE, BUT OFFICIALLY NO SAFETY UPDATE WAS RELEASED. THIS CHANGE HAPPENED WHILE THE CAR WAS PARKED IN MY GARAGE AND STATIONARY. IS THIS CAR AT RISK OF NON-CRASH FIRE? IS IT SAFE TO PARK IN MY GARAGE? SINCE TESLA HAS REFUSED TO ANSWER ANY OF THE ABOVE QUESTIONS AND ONLY MADE VAGUE STATEMENTS IMPLYING A SAFETY RISK - TO THE PRESS, NOT TO ME - I SEEK DEFINITIVE ANSWERS FROM AN NHTSA INVESTIGATION.
NHTSA ODI 11267601
Oct 10, 2019Electrical system
SOMETIME IN MAY OF THIS YEAR TESLA BY UPDATES REDUCED MY BATTERY RANGE BY 25 TO 30 MILES. MY VEHICLE WAS STATIONARY IN MY GARAGE. MADE AN APPOINTMENT WITH TESLA AND 3 DAYS BEFORE THE APPOINTMENT TESLA NOTIFIED ME THEY DID A REMOTE TEST ON MY BATTERY AND SAID IT WAS OK AND CANCELLED MY APPOINTMENT NOW THEY DON'T RESPOND TO MY INQUIRES
NHTSA ODI 11267646
Oct 9, 2019Fuel system
STARTING WITH A SOFTWARE UPDATE IN MAY 2019, TESLA CAPPED THE MAX VOLTAGE THE HIGH VOLTAGE BATTERY WOULD CHARGE TO. THEY CLAIM THEY DID THIS "OUT OF AN ABUNDANCE OF CAUTION" AFTER SEVERAL NON-CRASH FIRES HAPPENED TO THESE MODELS. TESLA TOOK ACTION TO DOWNGRADE HORSEPOWER AND RANGE ALONG WITH ALL OTHER ASPECTS OF PERFORMANCE THROUGH A TOTAL VOLTAGE CAP AFTER CLAIMING TO BE RELEASING A FIRE-SAFETY UPDATE, BUT OFFICIALLY NO SAFETY UPDATE WAS RELEASED. THIS CHANGE HAPPENED WHILE THE CAR WAS PARKED IN MY DRIVEWAY AND STATIONARY.
NHTSA ODI 11267402
Oct 9, 2019Electrical systemElectronic Stability Control (esc)Fuel system
WHEN I PURCHASED MY CAR LESS THAN A YEAR AGO, IT CAME WITH A 50,000 MILE, 4 YEAR "NEW CAR" WARRANTY ALTHOUGH IT WAS A USED CAR WITH APPROX 25K MILES. WITHIN 6 MONTHS, AN UPDATE CAME OUT OVER THE AIR AND CHANGED MY SOFTWARE, AND ULTIMATELY LEAD TO A RANGE LOSS OF APPROX 40 MILES AND AN INCREASE IN CHARGING TIME BY APPROX 3X BECAUSE TESLA, ADMITTEDLY THROUGH THEIR SERVICE TEXTS, HAS LIMITED THE CHARGING ON MY CAR TO "PRESERVE BATTERY LIFE." THIS IS AKIN TO SELLING ME A 8 CYLINDER CAR, AND LIMITING IT TO 6 TO NOT HAVE TO CHANGE ENGINE. THE CAR HAS BECOME ALMOST UNUSABLE AS IT TAKES 3 HOURS TO CHARGE WHEN IT USED TO TAKE 45 MINUTES. THE CAR WAS ABLE TO GET A FULL 116 KW FOR AN EXTENDED PERIOD OF TIME WHEN THE BATTERY WAS BELOW 15%-30% AND THE CHARGING WOULD GRADUALLY (OVER 45 MINUTES) DROP TO ABOUT 40KW. NOW IT STARTS AT AROUND 110 KW AND QUICKLY (WITHIN 5 MINUTES) DROPS TO BELOW 80KW. IT TAPERS OFF AND CHARGES AROUND AN AVERAGE OF 35-40 KW. TESLA SHOULD BE CHANGING THE BATTERIES AS THEY KNOWINGLY ARE DOING THIS TO STOP THE BATTERY FROM OVER HEATING AND STARTING ON FIRE. THIS IS A HAZARD AND TESLA, INSTEAD OF REPLACING THE PART WITH A WARRANTY, LIMITS THE PERFORMANCE OF THE VEHICLE WITHOUT TELLING THE OWNER.
NHTSA ODI 11267520
Oct 7, 2019Electrical system
TESLA REMOVED MILES FROM MY BATTERY CAPACITY BY OVER 25 MILES BY REMOTE DOWNLOADS THE VEHICLE WAS STATIONARY IN MY GARAGE I CONTACTED THEM AND THEY DID A REMOTE TEST AND SAID THE BATTERY WAS FINE AND THE DOWNLOAD WAS THE CAUSE AND THEY WOULD RETURN THE MILES THRU FUTURE DOWNLOADS . IT HASN'T HAPPENED AND THEY WON'T RESPOND ANYMORE
NHTSA ODI 11266876
Oct 5, 2019Transmission & drivetrainElectrical system
SINCE MAY SOFTWARE UPDATES, I DON'T KNOW THE REAL REASON WHY TESLA LIMIT MY CAR'S BATTERY: MAYBE TO SHUT OFF A SINGLE BATTERY MODULE LIKE THE ONE THAT CAUSED A CAR TO CATCH FIRE IN SHANGHAI (SAME YEAR MODEL AS MY CAR)... OR DECREASE THE BATTERY VOLTAGE TO REDUCE POTENTIAL FIRE...BUT IS IT RIGHT AND LEGAL THAT I PAID FOR A TOP OF THE LINE PERFORMANCE MODEL S P85D AND NOW TESLA LIMITED IT TO ONLY 68-69 KWH? I WOULD NOT MIND IF I PAID FOR 70 KWH AND BE LIMITED BY TESLA TO 68 KWH, BUT MY BATTERY IS 85 KWH AND LIMITED TO ONLY 68KWH! THE POWER ALSO SEEMED TO BE REDUCED AND CHARGING IS TAKING MUCH LONGER. WHAT MADE ME REALLY MAD IS THAT TESLA WENT BEHIND MY BACK AND CHEATED LIKE THAT USING OTA UPDATES.
NHTSA ODI 11266553
Oct 4, 2019Transmission & drivetrainElectrical systemEngine
STARTING WITH A SOFTWARE UPDATE IN MAY 2019, TESLA CAPPED THE MAX VOLTAGE THE HIGH VOLTAGE BATTERY WOULD CHARGE TO. THEY CLAIM THEY DID THIS "OUT OF AN ABUNDANCE OF CAUTION" AFTER SEVERAL NON-CRASH FIRES HAPPENED TO THESE MODELS. TESLA TOOK ACTION TO DOWNGRADE HORSEPOWER AND RANGE ALONG WITH ALL OTHER ASPECTS OF PERFORMANCE THROUGH A TOTAL VOLTAGE CAP AFTER CLAIMING TO BE RELEASING A FIRE-SAFETY UPDATE, BUT OFFICIALLY NO SAFETY UPDATE WAS RELEASED. THIS CHANGE HAPPENED WHILE THE CAR WAS PARKED IN MY GARAGE AND STATIONARY. HTTPS://WWW.THEVERGE.COM/2019/5/16/18627746/TESLA-FIRE-BATTERY-SOFTWARE-UPDATE-MODEL-S-X HTTPS://JALOPNIK.COM/TESLA-IS-UPDATING-BATTERY-SOFTWARE-AFTER-A-MODEL-S-CATC-1834794877
NHTSA ODI 11266126
Sep 26, 2019Electrical system
THE HOME CHARGING UNIT WAS OVERHEATING CAUSING A FAILURE OF THE MAIN CIRCUIT BREAKER FOR MY HOUSE. THE WEAR ON THE MAIN CIRCUIT BREAKER WAS SEVERE ENOUGH THAT THE BREAKER HAD TO BE REPLACED OR WOULD HAVE BEEN A FIRE HAZARD FOR THE HOUSE. THE CAR WAS NOT MOVING AND IN THE GARAGE AT THE TIME.
NHTSA ODI 11258415
Sep 9, 2019Transmission & drivetrainElectrical system
ON MAY 20, 2019, THIS CAR WAS ISSUED A FORCED, OTA-UPDATE FROM TESLA, VERSIONS 2019.16.1 AND 2019.16.2 AS A RESULT OF WHAT IS BELIEVED TO BE A RESPONSE TO THE SERIES OF MULTIPLE BATTERY FIRES WORLDWIDE INVOLVING TESLA'S ELECTRIC VEHICLES. WITHOUT DISCLOSING WHAT THE SOFTWARE UPDATES WOULD DO OR WHAT NEGATIVE AFFECTS THEY WOULD HAVE, TESLA FORCED THESE UPDATES WITHOUT TELLING MY CLIENT AND OTHER AFFECTED OWNERS THAT THEIR BATTERIES WOULD BE LIMITED AND CHARGING SPEEDS WOULD BE THROTTLED, EFFECTIVELY AND SIGNIFICANTLY DECREASING THE RANGE AND SPEED OF CHARGING FOR THEIR CARS. TESLA ADVERTISED MY CLIENT'S SPECIFIC YEAR, MAKE AND MODEL (2015 MODEL S 70D) AS HAVING AN APPROXIMATE EPA ESTIMATED 240 MILES OF RANGE. THIS CASE HAS BEEN FILED AS A CLASS ACTION WHICH IS ALREADY PENDING IN THE U.S. DISTRICT COURT, NORTHERN DISTRICT OF CA, CASE NUMBER 5:19-CV-04596-VKD, BY THE NAMED CLASS PLAINTIFF AND REPRESENTATIVE DAVID RASMUSSEN. THIS OFFICE REPRESENTS MR. RASMUSSEN, AS WELL AS MR. LIN AND VARIOUS ADDITIONAL OWNERS OF THESE AFFECTED VEHICLES, INCLUDING RESIDENTS IN DIFFERENT STATES ACROSS THE COUNTY. TO DATE, TESLA HAS PROFFERED THE EXPLANATION THAT THE UPDATES WERE DONE IN ORDER TO PROMOTE THE HEALTH AND BATTERY LONGEVITY FOR THE VEHICLES, HOWEVER, THERE IS A CORRELATION BETWEEN THE AGE OF THESE CARS, THE RECENT FIRES, AND ANY CORRESPONDING WARRANTIES WITH THESE CARS BY WHICH TESLA APPEARS TO TRY AND AVOID. THUS, CUSTOMERS ARE LEFT COMPLETELY WITHOUT ANY REMEDY TO THE ISSUES CAUSED BY TESLA, AS NCDS ARBITRATORS ACROSS THE U.S. ARE UNABLE TO COME TO TERMS WITH THE FACT THAT TESLA HAS COMMITTED THESE ILLEGAL, UNFAIR, DECEPTIVE, AND FRAUDULENT ACTS, OR ARE UNABLE TO DUE TO THE LIMITED SCOPE AND REQUIREMENTS BY WHICH NCDS ARBITRATORS ARE BOUND TO.
NHTSA ODI 11254112
Sep 4, 2019Airbags
TL* TAKATA RECALL. THE CONTACT OWNS A 2015 TESLA MODEL S. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V002000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. TESLA (746 AUAHI ST, HONOLULU, HI 96813, (808) 680-9260) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA ODI 11253264
Aug 31, 2019
WHILE CRESTING A HILL ON AUTOPILOT, THE VEHICLE ABRUPTLY ATTEMPTED TO STEER INTO ONCOMING TRAFFIC. THIS APPARENTLY IS NOT AN ISOLATED ISSUE. SEE THIS INTERNET THREAD: HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/AUTOPILOT-ISSUES-WITH-HILLS-AP1.141429/
NHTSA ODI 11252631
Aug 29, 2019SteeringSuspension
EXCESSIVE CORROSION ON STEERING U-JOINT CAUSING LOCKUP AND EXCESSIVE FORCE TO TURN WHEEL, REQUIRING REPAIR. EXCESSIVE CORROSION ON CONTROL SUSPENSION ARMS, REQUIRING REPAIR.
NHTSA ODI 11252156
Aug 26, 2019
* THE FIRST INPUT VIN IS PROVISIONAL. THE CAR CORRESPONDS TO TESLA MODEL S, BUT ALSO INCLUDES OTHER TESLA. HELLO. I AM ONE OF THE JAPANESE DRIVERS. I SAW THE FOLLOWING NEWS YESTERDAY (8/26). --------------------------- SUYASUYA SLEEP IN THE DRIVER'S SEAT, AUTOMATIC DRIVING OVER 100 KM? 8/24 (SAT) 18:21 BROADCAST TELE MORNING NEWS ALL NIPPON NEWSNETWORK (ANN) A MAN WHO SLEEPS IN A CAR THAT RUNS AT A SPEED OF MORE THAN 100 KM / H. SITTING IS THE DRIVER'S SEAT, NOT THE PASSENGER SEAT. --------------------------- I SAW THIS NEWS AND THOUGHT IT WOULD BE DIFFERENT. IN OTHER WORDS, IT IS NOT 'NOT RECOMMENDED TO DOZE DURING AUTOMATIC DRIVING', BUT 'DOES NOT FALL ASLEEP DURING AUTOMATIC DRIVING'. IN ADDITION, THE FOLLOWING IS WRITTEN IN THE NEWS READER COMMENTS. -------------------------- ②UNKNOWN TESLA VEHICLES DON'T WEAR A DETECTOR TO DELIBERATELY FALL ASLEEP. THERE IS A REASON WHY YOU CAN'T DO IT WITH A SIMPLE DEVICE. IT IS SET TO THE PREFERENCE OF AMERICANS, AND IS USED TO COLLECT DATA. IF AN ACCIDENT OCCURS, THE NEXT PROGRAM WILL BE MODIFIED AND THE PROGRAM WILL BE REWRITTEN ON THE VEHICLE TO PREVENT RECURRENCE. AND IT LEADS TO COMPLETION THROUGH AN EXPERIMENTAL STAGE. EVEN IF A VICTIM COMES OUT, IT IS DESCRIBED IN THE CAR'S INSTRUCTION MANUAL NOT TO LET GO AND DRIVE, THUS CLEARING THE LEGAL PROBLEM. AND WHENEVER A PROBLEM OCCURS, TESLA SAYS THAT 'THE AUTOMATIC DRIVING FUNCTION IS A SYSTEM THAT SUPPORTS THE DRIVER HOLDING THE STEERING WHEEL' AND DOES NOT RECOMMEND SLEEPING DURING AUTOMATIC DRIVING. COMMENT. -------------------------- ③WISE ***** IF THAT IS TRUE, THE MANUFACTURER WILL BE TESTING THE CONSUMER'S REPUTATION AS A HUMAN PILLAR AND WILL BE CHALLENGED WITH A MAJOR MORAL VIOLATION. --------------------------- PLEASE TELL US ABOUT YOUR THOUGHTS ON THE ABOVE.
NHTSA ODI 11246590
Aug 23, 2019Speed control
MODEL S FLOOR MATS ARE SECURED VIA 4 VELCRO PADS, SCREWED INTO THE FLOOR ON ONE SIDE, "GLUED" ONTO THE MATS ON THE OTHER. AFTER 3.5 YEARS OF NORMAL USE, DRIVER'S SIDE FLOOR MAT CAME LOOSE WHILE DRIVING. PULLED INTO A PARKING LOT AND REMOVED MAT UNTIL I GOT HOME. FOUND TWO PADS COMPLETELY UNSTUCK FROM MAT, TWO OTHERS ROLLED INTO THEMSELVES AND PARTIALLY STICKING TO THE MAT. CAUSE APPEARS TO BE THE ADHESIVE GLUING THE VELCRO PADS TO THE MAT BREAKING DOWN/DEGRADING, RENDERING THE ADHESIVE INEFFECTIVE. SUSPECT THIS IS A DESIGN FLAW THAT MAY AFFECT OTHER TESLAS OF SIMILAR AGE/DESIGN OVER TIME.
NHTSA ODI 11246086
Aug 20, 2019Electrical system
TL* THE CONTACT OWNS A 2015 TESLA MODEL S. THE CONTACT STATED THAT THE INSTRUMENT PANEL SCREEN WAS ILLEGIBLE BECAUSE IT WAS FILLED WITH A LIQUID THAT STARTED TO LEAK. THE VEHICLE WAS TAKEN TO TESLA (3555 MANCHESTER TRAFFIC WAY, KANSAS CITY, MO 64129) WHERE IT WAS DETERMINED THAT THE INSTRUMENT PANEL SCREEN NEEDED TO BE REPLACED, NOT READABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 47,000. *BF*JB
NHTSA ODI 11245322
Aug 13, 2019Suspension
LEFT FRONT CONTROL ARM BROKE AT 70MPH ON HIGHWAY. WAS LUCKILY ABLE TO GET TO THE SIDE OF THE ROAD. IT CAUSED DAMAGE TO INSIDE WHEEL WELL AND WORE THROUGH CAUSING BATTERY TO LOSE ALL COOLANT. CAR IS 3 1/2 YEARS OLD WITH 113,000 MILES.
NHTSA ODI 11243469
Jul 26, 2019Suspension
I JUST JOINED THE BROKEN FORELINK CLUB. MY 2015 S P90D DEVELOPED AN ERRATIC LOW "THUMP" SOUND FROM THE FRONT END WHILE DRIVING HOME - FORTUNATELY ON LOW SPEED STREETS. NEXT DAY I PLANNED TO TAKE IT TO THE SERVICE CENTER TO HAVE IT CHECKED, BUT WHILE BACKING OUT OF THE DRIVEWAY, TURNING THE WHEEL TO THE RIGHT TO JOIN THE STREET, IT MADE AN OMINOUS CRUNCHING SOUND AND SHUT OFF. FINALLY, THE CAR REBOOTED AND I SLOWLY MOVED UP THE DRIVEWAY AND STOPPED. WHEN I TURNED THE WHEEL TO THE RIGHT, I COULD SEE THE TIRE HITTING THE REAR OF THE WHEEL WELL - THE CAR AGAIN SHUT ITSELF OFF. I CALLED TESLA ROADSIDE SERVICE, A FLATBED CAME, THE CAR REBOOTED LONG ENOUGH TO STRAIGHTEN THE WHEELS AND GET THE CAR ON THE TRUCK. THE TRUCK DRIVER SAID HE HAD SEEN THIS BEFORE, AND THAT WHOLE WHEEL WELLS HAD DISINTEGRATED. THEY REPLACED BOTH FORELINKS WITH "IMPROVED" PARTS. IT IS FRIGHTENING TO THINK OF WHAT WOULD HAVE HAPPENED AT 75 MPH ON THE FREEWAY! I'M NOT SURE HOW MUCH I TRUST THE REPAIR FROM WHAT I HAVE READ IN THE TESLA FORUM - NUMEROUS SUCH FAILURES - BUT I WILL CERTAINLY KEEP AN EAR OUT FOR LOW-FREQUENCY THUMPS - ANOTHER VIGILANCE TASK. THIS SHOULD HAVE BEEN A RECALL. SHAME ON TESLA . . .
NHTSA ODI 11235055
Jun 14, 2019Body & structureCrash
ON THURSDAY , JUNE 7 AROUND 6:30 PM I MET WITH A BIZARRE INCIDENT ON MY 2015 TESLA MODEL S , 70D. INCIDENT TOOK PLACE ON RT 83 NEAR OAK BROOK MALL NEAR CHICAGO. THE CAR SLOWLY ROLLED AND APPROACHED A SEMI IN FRONT IN A TRAFFIC JAM. I HEARD A BEEPING SENSOR AS IT WAS ABOUT TO TOUCH THE SEMI, I IMMEDIATELY PRESSED THE BRAKE BUT THE CAR STARTED ACCELERATING INSTEAD. I THOUGHT I MUST HAVE PRESSED THE GAS PEDAL, SO IMMEDIATELY LIFTED MY FOOT TO MAKE SURE I WAS PRESSING THE BREAK PEDAL. THE SECOND TIME ALSO IT STARTED ACCELERATING AND KEPT PUSHING THE SEMI IN FRONT BECAUSE IT WAS TOUCHING IT. PERPLEXED I THEN BROUGHT THE CAR TO PARKING MODE TO MAKE IT STOP. AS THE SEMI STARTED MOVING AGAIN AND THERE WAS SUFFICIENT GAP, THE CAR STARTED FUNCTIONING NORMALLY. I GOT A REPAIR ESTIMATE ON THE FOLLOWING DAY FROM A TESLA APPROVED GARAGE AND THEY HAVE QUOTED ABOVE $4000 TO REPAIR.
NHTSA ODI 11220202
May 15, 2019Electrical systemLightsSpeed control
THERE IS A FLAW IN THE TESLA EMMC WHICH WILL INEVITABLY CAUSE A CRITICAL PORTION OF THE CHIP TO FAIL PREMATURELY, DUE TO CONSTANT EXCESSIVE LOGGING WITHIN THE TOUCHSCREEN SYSTEM. ULTIMATELY THE MEMORY CHIP FAILS AND THE TOUCHSCREEN GOES BLACK, PLACING THE CAR IN LIMP HOME MODE, THE PARKING SENSORS AND REAR VIEW CAMERA NO LONGER WORK, IT WILL NOT CHARGE AND EFFECTIVELY BECOMES UN-DRIVABLE WHEN THE BATTERY RUNS OUT. THE EMMC IS A LINCHPIN COMPONENT FOR THE FUNCTIONALITY OF THE CAR. THE EMMC, THOUGH IT DOES NOT CONTROL THE CAR'S PROPULSION, BRAKING OR STEERING, IS THE HEART OF THE TOUCHSCREEN WHICH IS USED TO TURN ON HEADLIGHTS, ADJUST HVAC AND ALL CAR SETTINGS RUN THROUGH THE TOUCHSCREEN. THE HVAC UNIT NOW HAS A "DOG MODE" WHICH KEEPS THE CABIN COOL FOR DOGS OR OCCUPANTS WAITING IN CAR. THE FAILURE OF THE TOUCHSCREEN UNIT WHILE IN DOG MODE COULD RESULT IN HEAT-RELATED FATALITY, SHOULD AN OWNER. FOR MORE INFORMATION HERE ARE SOME REFERENCES: - VIDEO SHOWING AN ENGINEER WHO'S HELPED SEVERAL HUNDRED CUSTOMERS DISABLE LOGGING BETWEEN MINUTES 8 THROUGH 12: HTTPS://YOUTU.BE/O-7B1WAOJ9Q?T=499 - A RECENT ARTICLE EXPLAINING THE FLAW: HTTPS://WWW.THEDRIVE.COM/NEWS/27945/A-SINGLE-COMPONENT-CAN-BRICK-OLDER-TESLAS-AND-TESLA-WONT-FIX-IT THIS HAS BEEN A KNOWN PROBLEM BY THE TESLA OWNERS COMMUNITY FOR UPWARDS OF A YEAR NOW AND REQUIRES A SIMPLE SOFTWARE UPDATE TO REMEDY - DISABLE LOGGING TO EMMC MEMORY. ACCORDING TO OTHER OWNERS, THIS PROBLEM EXISTS ON ALL CURRENT AND PAST TESLA MODELS AND IT IS A MATTER OF "WHEN" NOT "IF" FOR ALL CHIPS TO FAIL UNLESS THEY MAKE A CHANGE TO THEIR SOFTWARE LOGGING.
NHTSA ODI 11207819
Apr 30, 2019Suspension
I BELIEVE THE RIGHT STEERING KNUCKLE FAILED AFTER HITTING A BUMP. THE FAILURE CAUSE THE SUSPENSION TO CRASH INTO THE ROAD CAUSING A LARGE AMOUNT OF SUSPENSION DAMAGE.
NHTSA ODI 11204690
Apr 24, 2019SteeringAirbags
TESLA WILL NOT RESPOND TO REQUEST TO REPAIR RECALLS THE NUMBER PROVIDED GOES IN CIRCLES IT ASK TO GO THROUGH APP WE ARE A DEALER AND CAR DO NOT HAVE APP I HAVE MADE SEVERAL REQUEST
NHTSA ODI 11203325