What 211 owners told NHTSA about the 2015 Ram 2500 Crew Cab

Airbag light triggered and message center says service airbags system. Horn does not work and all steering wheel controls do not work. Traced to bad clock spring in steering wheel. Will not pass inspection. Self diagnosed. Warning light always on and message center says service airbags on every start up. Possible severe injury during a front end collision..

NHTSA ODI 11717550

The contact owns a 2015 Ram 2500. The contact stated that the vehicle was initially repaired under NHTSA Campaign Number: 19V021000 (Steering) at a local dealer; however, after the recall repair was performed, the vehicle was unable to receive a front alignment. The contact requested that the welds be removed to perform the alignment; however, several dealers and independent mechanics refused to remove the welds. The dealer had spoken with the manufacturer, but neither had offered any assistance. The Mopar manufacturer was also notified of the failure, and the contact was given a case number. The vehicle remained in the possession of the dealer. The failure mileage was approximately 106,000. The VIN was not available.

NHTSA ODI 11685996

Mopar has discontinued parts for many Ram vehicles with a 6.4L Hemi motor including the exhaust manifolds. My exhaust manifold is currently cracked and has an audible leak. Exhaust enters the cab of the vehicle when starting, idling, or reversing. They have no indication of providing a fix for this and the parts are not available aftermarket either. This broken piece not only affects the performance and safety but renders my truck unusable per DOT guidelines and would be red flagged during a roadside DOT check. In my area I know of three other trucks with the same issue. I have tried to reach out to the manufacturer with no response and all the dealers I have tried to reach do not have a solution. This problem can affect trucks as new as 2019 and old as 2011.

NHTSA ODI 11681231

Transmission stopped working temporarily after towing a trailer up a long hill, engine simply revved when i tried to accelerate at the very top just prior to descending the other side, after stopping for 3-4 minutes the transmission began to work again. Truck is available for inspection and has not been inspected by anyone The truck is equipped with both engine and exhaust braking and had the failure occurred going downhill with a trailer in tow then it would have created a safety issue. No warning lights or messages appeared prior to or after the incident to indicate there was any issues.

NHTSA ODI 11679200

While driving down highway 65 mph, abs system activated causing right rear brakes to activate causing vehicle to activate steering control making truck head towards on coming traffic before able to control vehicle to shoulder of roadway. Would like to know if, when, and who and where any previous recall work has been performed to this vehicle, bought at a dealership in Oklahoma with check engine light on, told it was gas cap. Turns out it was not a gas cap, there was programming involved to remove the MIL function of brake system. ECM was sent to a 3rd party vendor and unlocked, afterwards the previous program was unlocked showing disabling of MIL functions for several functions. Vehicle is having issues with electrical radiator fan causing excessive heat in compartment, what was the fix for this by MFG? Was it to just program out the electric fan from coming on at high speed ? Now engine within 20 minutes of idling overheats truck( road construction/wrecks)

NHTSA ODI 11676193

MANUFACTURER VIOLATION OF FEDERAL TREAD ACT REIMBURSEMENT REQUIREMENTS Vehicle experienced ABS hydraulic control unit failure in September 2022 with warning lights and transmission shifting problems. Repairs cost $5651 addressing brake system hydraulic control unit defects. In November 2024, manufacturer issued Recall C7B/NHTSA 24E-100 for identical hydraulic control unit ABS defects affecting 2012-2018 Ram vehicles. Federal regulation 49 CFR 573.13 requires manufacturers reimburse pre-notification repairs reasonably necessary to correct recalled defects. Manufacturer FCA US LLC improperly denied reimbursement under case 92237530, claiming parts not covered under recall repair. This violates federal TREAD Act mandatory reimbursement requirements. Manufacturer referenced wrong recall campaigns in denial letters, demonstrating failure to properly evaluate claim under applicable federal regulations. Request NHTSA enforcement action to compel manufacturer compliance with federal reimbursement obligations. Manufacturer operates established reimbursement system but improperly applies federal requirements. Safety defect was present in 2022 and subsequently recalled, establishing federal obligation for pre-recall repair reimbursement. Wilson v FCA class action settlement demonstrates manufacturer previously paid identical hydraulic control unit replacement costs for same defect type.

NHTSA ODI 11675118

The contact owns a 2015 Ram 2500. The contact stated while the vehicle was parked, driving, or attempting to depress the brake pedal, the integrated trailer brake control failed to respond as intended while the trailer was hitched to the vehicle. The contact stated that an independent mechanic was contacted. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the integrated trailer brake control was not receiving adequate power, due to a faulty brake control not functioning as intended. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 207,000.

NHTSA ODI 11663496

Complete engine failure at about 175000 miles, also transmission failure at about 125000 miles

NHTSA ODI 11657295

Able to shift vehicle from park to gear without brake depressing. Truck jumps from park to reverse without being started. Yellow lights indicators for gear selected. Vehicle has died 3 times, once on highway lost total control of vehicle then turned on by itself. Once loaded with with a trailer turning off highway vehicle died lost power steering and engine functions. Vehicle died total blackout on dash then restarted.

NHTSA ODI 11649111

ABS module not working

NHTSA ODI 11635002

Both front brake lines ruptured. The left front ruptured while operating at highway speeds. The right ruptured immediately after replacing the left. Both ruptures where in the braided hose, on the same end within .75 and 2 inches from the connector.

NHTSA ODI 11607972

Over the past 2 years we have had issues with the front end particularly the drag link coming loose and major steering problems and major bouncing which resulted in purchasing 2 new sets of tires within 2 years. It was brought to our attention that there was a recall for the exact same issue from NHTSA Recall# V06 19V-021. Unfortunately our VIN number was not listed on the recall although our truck was having the same issue that was listed in the recall. I have contacted NHTSA and filed a safety complaint (Complaint# 11570103). Over the 2 years, we have had the drag link repaired twice which has cost us approximately $4700 in repair costs and tire replacement which could have been covered had our truck was listed under the recall. I have requested NHTSA to investigate and list our truck under the recall and is requesting refunds to the repairs I have already paid for. This request has been declined and that is not acceptable. Please add my vehicle under the recall so I can request a reimbursement. I want somebody to call me directly at [XXX] today. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11598576

I was driving and had the truck on cruise control and suddenly the cruise control disengaged and I got a message on the cluster that said Service Electronic Braking System. Now I get the message every time i turn on the truck. I read on line that this is an issue going on and just wanted to pass it along.

NHTSA ODI 11594111

The blower motor for my air conditioner and heater is not working properly. The service company told me this is an ongoing issue with this model truck and I should file a complaint due to the number of incidents They are having with this vehicle with this problem. The service technician stated the computer box was full of corrosion from not being sealed properly from the factory. The service technician also stated that if the corrosion continues and the issue is not corrected, it could affect the entire ECM of my truck and my truck will not start.

NHTSA ODI 11593603

After parking right after a paid car wash, the truck wouldn’t start and had no power to any component. Couldn’t get vehicle out of park. Batteries fully charged and no issue with terminals. There would be random moments when power came back but when starter was pressed, a clicking sound would occur and all power shut down again. Truck had to be towed to dealership where they were unable to duplicate or determine what caused the problem. Our concern is not being able to move the vehicle out of danger when this occurs or the danger of it occurring while in motion, which we experienced years ago with a Jeep Grand Cherokee.

NHTSA ODI 11587002

The contact owns a 2015 Ram 2500. The contact stated while driving at an undisclosed speed, the vehicle suddenly lost significant motive power, after which the contact became aware that the vehicle had downshifted independently, prompting him to pull to the shoulder of the roadway. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the transmission solenoid pack. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Notification: U30. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 122,000.

NHTSA ODI 11578226

Integrated trailer brake module produced by Continental Part Number 68237782AB does not function correctly. No voltage when gain set to 10 and manually activated. Issue frequently mentioned on RAM Forum pages. Dodge acknowledges that "may" have been an issue with a change in vendors. No warranty coverage.

NHTSA ODI 11576477

Our vehicle was not part of the safety recall V06/NHTSA 19V-21 recall based on VIN but have been experiencing same issues in the recall: Drag link separation can result in a loss of directional steering control. We have had several close calls of truck losing control. Vehicle currently in authorized dealership with the following diagnosis: Upon inspection, technician found the track bar to continuously back off, no known fix for this issue. Requesting our truck VIN [XXX] to be claimed under this recall. It is possible that other trucks that were manufactured from the same plant as ours could have been built with these defective parts. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) The contact is requesting that their vehicle be added to the safety recall in order for their truck to be repaired.

NHTSA ODI 11570103

This vehicle has a manufacturers #X99 extended warranty. It is for the Turbo Actuator. It extends to 15 years or 150,000 miles. I had a failure of my Turbo Actuator. The vehicle went into limp mode approx 2,000 miles from my home.The malfunction indicator lamp went on and I had to get the control solenoid fixed in order to continue to use the vehicle. We were told that this was related to the Turbo Actuator and to get it fixed when we got back home. I had to have more work done on it once home to finish the Turbo work done.I have approached Ram through mail and email to get reimbursed for the costs. I am continuously getting denied from the manufacturer. When I get emails from Stellantis the people only have one name and no direct contact number so I can speak with them. I have continuously asked to speak to a supervisor and no on will get back to me. I have submitted all my costs to have this fixed as well as the extended warranty X99. I have provided all the information they ask for per the extended warranty. I cannot speak to anyone about why they say my vehicles is not covered. According to the extended warranty X99 it is covered as my vehicle has approx. 93,000 miles at this time.

NHTSA ODI 11569715

10 months ago engine would die 1x/months Then 2x/months Then Weekly Titusville FL dealer changed ignition and wire harness, $865 & no change. 1x/months is now every mile. In Texas. This is dealer ripped me off.

NHTSA ODI 11569132

ABS speed sensor on. Replaced and it remains on. It causes my cruise control, traction control and most importantly 4WD to stop working. This happened right in the middle of a week where we had lots of snow and ice and freezing temperatures. I got lucky and discovered that the ABS light causes the four-wheel-drive to not work before I manage to take a bad road that I had been planning to take. Meanwhile because of work I haven't had time to fix it till recently so all this time I have not had four-wheel-drive very bad weather. A very stupid fail safe feature, disabling 4WD over a speed sensor.

NHTSA ODI 11569140

At 40/50 mph if you hit a bump the front end shakes violently and is hard to control the vehicle

NHTSA ODI 11561964

My 2015 Ram 1500 Big Horn Has Intermittent ABS and traction control lights, no cruise or 4x4 The SEBS and ABS lights, and alarm will start flashing and dinging. then goes out, but come back on when on wet road. Truck slides around with loss of traction.

NHTSA ODI 11558446

Where the traction bar mount is welded to the frame sheered off the frame while driving on the freeway causing me to lose steering control. Was not in an accident but I found that recall Safety Recall R46 / NHTSA 15V-541 for the two previous years was an issue. I have photos of the damaged traction control mount and will show where the separation was the same as the recall on 2013 and 2014 Rams.

NHTSA ODI 11554736

Turbo Actuator for Ram 2500 has been recalled in 2022, but for some reason, my Ram 2500 from 2015 was left out of the recall. The MIL indication and subsequent codes related to this failure are the same as being reported in the Warranty Bulletin previously addressed by FCA, X99 6.7 Cummins Turbocharger Actuator Warranty Extension. I was put at risk of an accident due to this happening on expressway. I experienced a loss of power when I certainly needed it to pull over to get to the shoulder. I believe my vehicle and others that were built with these subpar actuators should have been included in this warranty extension. Please advise if further information is needed. The ideal resolution is to be included in the warranty extension of the actuator and have the appropriate part replacement for this issue. Thank you for your time into this matter, Regards, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11545290