What 977 owners told NHTSA about the 2015 GMC Yukon Denali Xl 1500

AS I WAS DRIVING MY VEHICLE YESTERDAY AFTER IT WAS RAINING, THE DRIVER'S SIDE SUN VISOR LEAKED WATER. I WAS TOLD BY MY GMC DEALERSHIP THAT THE VISOR IS LEAKING DUE TO THE ANTENNA ON THE TOP OF MY VEHICLE. (I DO NOT HAVE A SUN ROOF) SO, MY HEADLINER IS WET AND THE ANTENNA NEEDS TO BE REPLACED. I WAS TOLD BY MY GMC DEALERSHIP (I WORK FOR THE FAMILY THAT OWNS THE DEALERSHIP) THAT THE ANTENNA IS NOT COVERED UNDER A RECALL. I DO NOT THINK I SHOULD HAVE TO PAY FOR A DEFECT IN MY ANTENNA! THE MANUFACTURER THAT MADE MY VEHICLE SHOULD PAY FOR THE REPLACEMENT OF THE ANTENNA NOT ME! IT IS NOT SOMETHING THAT I HAVE DONE TO THE VEHICLE. IT IS A DEFECT IN MANUFACTURING! I WOULD LIKE FOR GM TO PLACE A RECALL FOR THE ANTENNA TO BE REPAIRED FREE OF CHARGE. AGAIN, I WORK WITH THE GMC DEALERSHIP AND THEY HAVE HAD OTHER CUSTOMERS COME IN WITH THE SAME COMPLAINT! AGAIN, I SHOULD NOT HAVE TO PAY FOR THE REPLACEMENT OF THE ANTENNA OR FILE A CLAIM WITH MY WARRANTY COMPANY. THIS IS A DEFECT!

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THE SUNROOF OF MY 2015 GMC YUKON SPONTANEOUSLY SHATTERED WHILE DRIVING DOWN THE HIGHWAY AT NORMAL SPEED WITH A FEW NORMAL SIZED VEHICLES AND NO OVERPASSES NEARBY.

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2015 YUKON DENALI. CONSUMER WRITES IN REGARDS TO ELECTRIC POWER STEERING SAFETY RECALL. *LD THE CONSUMER STATED THE VEHICLE HAD MULTIPLE FAILURES THE DEALER WAS SUPPOSED TO REPAIR, BUT DID NOT AND CHARGED THE CONSUMER ANYWAY. THE CONSUMER SOLD THE VEHICLE, BUT REQUESTED TO NOT HAVE TO PAY THE REPAIR BILL FOR THE VEHICLE. *JS

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AIR CONDITIONER HAS FAILED FOR THE THIRD TIME IN 18 MONTHS WE'VE OWNED THIS VEHICLE. FIRST REPAIR 18 MONTHS AGO RESULTED IN "DEFECTIVE AIR CONDITIONING LINES" THAT WERE LEAKING, AND WAS REPLACED BY DEALERSHIP (COVERED BY AFTERMARKET EXTENDED WARRANTY). SECOND FAILURE OCCURRED JUNE 2018, AND SAME DEALERSHIP STATED COMPRESSOR DEVELOPED CRACKS AND HAD TO BE REPLACED (FORTUNATELY STILL UNDER AFTERMARKET EXTENDED WARRANTY). NOW, BEGINNING OF NOVEMBER 2018, SYSTEM HAS FAILED FOR A THIRD TIME AND IN LESS THAN 5 MONTHS FROM THE LATEST "REPAIR", AND UNFORTUNATELY MY EXTENDED AFTERMARKET WARRANTY HAS EXPIRED. I CAN UNDERSTAND A SYSTEM FAILURE ONCE, HAVE A DIFFICULT TIME WITH A SECOND FAILURE OF THE SAME SYSTEM WITHIN 3 YEARS, BUT QUESTION THE DEALERSHIP'S ABILITY TO DIAGNOSE AND FIX A PROBLEM AFTER A THIRD FAILURE IN AS MANY YEARS OF THE SAME SYSTEM. ABSOLUTELY LOVE THE VEHICLE ITSELF, BUT QUESTIONING GM'S RELIABILITY AND CUSTOMER SERVICE. I PURCHASED A NEW ESCALADE AND LOADED SILVERADO FROM THIS DEALERSHIP NEW AND HAD A FEW MINOR PROBLEMS WITH THOSE VEHICLES THAT THE DEALERSHIP FIXED. AFTER Y EARS OF OWNING THOSE, PURCHASED A NEWER MODEL ESCALADE AND HAD SEVERAL PROBLEMS THAT SEEMED UNUSUAL FOR THE AGE OF THE VEHICLE. I'VE HAD MY CURRENT YUKON IN THE DEALERSHIP SERVICE CENTER FOUR TIMES IN THE 22 MONTHS I'VE OWNED IT, AND HAVE BEEN DISAPPOINTED IN THE APPARENT DOWNTURN IN GM RELIABILITY AND WILLINGNESS TO STAND BEHIND THEIR CARS. IN ADDITION TO THE AC PROBLEM, HAVE ALMOST SIMULTANEOUSLY ENCOUNTERED A PASSENGER SIDE LED TAIL LIGHT FAILURE, WHICH AT AN APPROXIMATE $750 REPAIR MEANS THAT ON A 3 YEAR OLD VEHICLE, I APPARENTLY NEED TO BUDGET $250 PER YEAR TO ENSURE MY TAIL LIGHTS WORK. AGAIN, LOVE THE RIDE AND HANDLING OF THIS VEHICLE, BUT SINCE RELIABILITY APPEARS TO BE AN ISSUE WITH GM, MAY HAVE TO BEGIN LOOKING AT ANOTHER BRAND OF VEHICLE THAT IS MORE RELIABLE.

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2015 YUKON PASSENGER LED TAIL LIGHT HAS FAILED. VEHICLE IS ONLY 3 YEARS OLD, AND IN ADDITION TO THE TAIL LIGHT FAILURE, HAVE HAD 3 AIR CONDITIONING SYSTEM FAILURES TO DATE. I DON'T KNOW HOW LONG THE TAIL LIGHT HAS BEEN INOPERABLE AS THERE WAS NO WARNING OR INDICATOR TO NOTIFY THE DRIVER OF A TAIL LIGHT PROBLEM. I ONLY DISCOVERED THIS PROBLEM WHILE FOLLOWING MY WIFE IN ANOTHER VEHICLE AS SHE WAS DRIVING THE YUKON. LOOKING AT THE COMPLAINTS LODGED ON BOTH ISSUES, I'M BEGINNING TO SERIOUSLY QUESTION GM'S RELIABILITY AND WILLINGNESS TO STAND BEHIND THEIR VEHICLE AND PARTS. ALWAYS THOUGHT LEDS WERE MORE RELIABLE, BUT LOOKING AT THE NUMBER OF COMPLAINTS LODGED, MY ASSUMPTIONS ARE APPARENTLY WRONG. A SIMPLE GOOGLE SEARCH ON YUKON TAIL LIGHT REPAIR ALSO SHOWS A COTTAGE INDUSTRY IN REPAIRING THESE LED TAIL LIGHTS HAS POPPED UP, WHICH INDICATES A SIGNIFICANT PROBLEM WITH THE DESIGN AND RELIABILITY OF THESE TAIL LIGHTS. IF THESE BUSINESSES ADVERTISE A LIFETIME WARRANTY ON THEIR REPAIRS, WHY CAN'T GM MAKE THE NECESSARY MODIFICATIONS TO THEIR TAIL LIGHTS TO IMPROVE THEIR RELIABILITY. ANY REASONABLE SEARCH SHOWS THE MAGNITUDE OF THIS ISSUE, SO WHY HASN'T THERE BEEN A RECALL ISSUED FOR THIS PROBLEM. WITH NO NOTIFICATION TO THE DRIVER OF THE VEHICLE OF A TAIL LIGHT ISSUE, THIS WOULD SEEM TO ME TO BE A SIGNIFICANT SAFETY HAZARD THAT COULD RESULT IN ACCIDENTS AND OR INJURIES/FATALITIES FROM ONE OR BOTH TAIL LIGHT FAILURES. IF LEDS ARE LESS RELIABLE THAN THE OLDER INCANDESCENT BULBS, THEN GO BACK TO THE OLDER STYLE BULBS THAT A VEHICLE OWNER CAN REPLACE FOR A FEW DOLLARS INSTEAD OF FORCING OWNERS TO HAVE THE DEALERSHIP REPLACE THE TAIL LIGHTS EVERY FEW YEARS AT $600-$750 PER INSTANCE. VERY CONCERNING AND UNSAFE. GM NEEDS TO ADDRESS THIS ISSUE IMMEDIATELY.

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RIGHT TAIL LIGHT ISN'T WORKING. JUST BOUGHT THE CAR.

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WHEN DRIVING IN STOP AND GO TRAFFIC OR CITY DRIVING THE BRAKE PEDAL WILL BECOME HARD TO PUSH AND LITTLE TO NO BRAKING POWER. BRAKES ARE FINE AT HIGH WAY SPEEDS.

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HAD RIGHT BRAKE LIGHT REPLACED IN WARRANTY. THE LEFT REAR IS NOW OUT. THIS IS A DRIVING SAFETY ISSUE FM SHOULD BE RESPONSIBLE FOR

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REAR LIGHTS AND BRAKE LIGHTS DO NOT WORK ON BOTH SIDES.

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LED BRAKE LIGHTS GO OUT QUICKLY WITHOUT ANY WARNING ON THE DASHBOARD. MULTIPLE ONLINE COMPLAINTS OF SAME ISSUE TO THE POINT THAT MULTIPLE BUSINESSES ADVERTISE ABOUT THIS SPECIFIC FIX. DEALERSHIP WANTS $1500 FOR REPAIR OF BOTH AND DESPITE ONLINE ADVERTISEMENTS THEY DENY THIS IS A PROBLEM. THIS IS A SAFETY ISSUE SINCE WHATEVER THE CAUSE IT BYPASSES THE DASHBOARD ALARM. YOU HAVE TO FIND OUT VIA ACCIDENT, COLLISION, OR BY RECEIVING A TICKET.

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TL* THE CONTACT OWNS 2015 GMC YUKON DENALI. THE CONTACT STATED THAT THE VEHICLE HAD AN AGGRESSIVE SHAKE AT 40 TO 60 MPH AS WELL AS AT 70 MPH. THE DEALER CHARLES BOYD CHEVROLET CADILLAC BUICK GMC (250 RUIN CREEK RD, HENDERSON, NC 27536, 1-(252) 654-4593) HAD BEEN NOTIFIED OF THE FAILURE SEVERAL TIMES BUT HAD BEEN UNABLE TO DUPLICATE AND DIAGNOSE THE FAILURE SO THE CONTACT WAS UNCERTAIN IF THE VEHICLE MAY BE REPAIRED. IN ADDITION, THE VEHICLE WAS SERVICED FOR NHTSA CAMPAIGN NUMBER: 18V586000 (STEERING); HOWEVER THE REMEDY FOR THE RECALL PROVIDED NO SPECIFIC SOLUTION TO PREVENT THE FAILURE THAT THE VEHICLE WAS EXHIBITING AS WELL CONCERNING THE STEERING AND SUSPENSION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS WAITING TO DETERMINE IF THEY MAY BE ABLE TO PROVIDE A PERMANENT REMEDY. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.

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BRAKE LIGHTS HAVE GONE OFF AND ON FOR THE LAST TWO YEARS BEFORE FINALLY GOING OUT. DEALERSHIP REFUSED THERE WAS A PROBLEM WHILE THE VEHICLE WAS UNDER WARRANTY AND NOW THE REPAIR WILL COST $1700

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REAR TAIL LIGHTS INTERMITTENTLY WORKING. PROBLEM OCCURS WHEN STATIONARY OR MOVING, CAN CHANGE FROM FUNCTIONING TO NOT FUNCTIONING AND BACK WHILE IN MOTION.

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TL* THE CONTACT OWNS A 2015 GMC YUKON. THE CONTACT STATED RECEIVED RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V586000 (STEERING) LAST WEEK FOR HER POWER STEERING. THE POWER STEERING DID NOT WORK WHEN THE CONTACT ATTEMPTED TO MOVE FROM A PARKED POSITION. THE VEHICLE WAS DRIVEN TO DON SHETLER BUICK CHEVROLET (19400 CROWLEY EUNICE HWY, CROWLEY, LA 70526 (337) 514-4309) WHO THOUGHT THEY WOULD DO THE RECALL REPAIR BUT THEY FOUND OUT THAT THE POWER STEERING WAS DISCONNECTED. THEY DEALER CHARGED THE CONTACT FOR TWO HOURS OF LABOR SINCE THOSE REPAIRS WERE NOT INCLUDED IN THE RECALL. THE REPAIRS HAD BEEN COMPLETED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 72,000.

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TL* THE CONTACT OWNS A 2015 GMC YUKON DENALI. THE CONTACT STATED THAT THE BRAKE LIGHTS FAILED TO ILLUMINATE. THE BRAKE LIGHT WAS REPLACED BY THE CONTACT BUT FAILED AGAIN A FEW DAYS LATER. THE VEHICLE WAS TAKEN TO CAPITOL BUICK GMC (408-335-7526, 909 CAPITOL EXPRESSWAY AUTO MALL, SAN JOSE, CA 95136) AND THE CONTACT WAS TOLD THAT THE TAIL LIGHTS AND THE BRAKE LIGHTS NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 45,000.

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TL* THE CONTACT OWNS A 2015 GMC YUKON XL. WHILE DRIVING 25 MPH, THE CONTACT SMELLED FUEL COMING FROM THE FUEL TANK. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT DID NOT NOTICE ANY LEAKS COMING FROM THE FUEL TANK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DETERMINED THAT THE HIGH PRESSURE FUEL TANK PUMP FAILED. THE VEHICLE WAS NOT REPAIRED. THE DEALER (RYAN GMC BUICK CADILLAC, 1111 20TH AVE SW, MINOT, ND 58701, (701) 864-3009) WAS CONTACTED TO SCHEDULE A DIAGNOSTIC APPOINTMENT FOR A SECOND OPINION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO CALL NHTSA AND FILE A COMPLAINT BECAUSE THERE WERE NO RECALLS RELATED TO THE VIN. THE FAILURE MILEAGE WAS 84,000.

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BRAKE VACUUM PUMP FAILED. WHILE TOWING A BOAT AND BACKING UP MY BRAKE PEDAL WENT HARD WHEN I PUSHED DOWN AND MY VEHICLE WOULD NOT STOP. I WAS ABLE TO STEER OUT OF DANGER AND EVENTUALLY COME TO A STOP.

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DRIVER SIDE REAR BRAKE LIGHTS WORK INTERMITTENTLY.

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MY PASSENGER FRONT LIGHT COVER IS ACQUIRING CONDENSATION WHICH MAKES THE LIGHTS GO OFF AND ON, AND MY DRIVER SIDE BRAKE LIGHT WORKS ONLY INTERMITTENTLY. MY INSURANCE OR WARRANTY WON'T COVER ANYTHING TO FIX THESE LIGHT ISSUES. THESE ISSUES STARTED ABOUT MAY 2018. WE WEREN'T IN A WRECK OR SUSTAINED ANY DAMAGES THAT WOULD HAVE LED TO THESE ISSUES. I HAVE TALKED TO TWO OTHER OWNERS OF THE SAME MAKE/MODEL/YEAR VEHICLE AND WE ALL HAVE SAFETY ISSUES THAT ARE NOT BEING RESOLVED BY GM VWARRANTIES. I WANT TO SEE GM ISSUE RECALLS AND ACCEPT COMPLETE FINANCIAL RESPONSIBILITY FOR REPAIRS. I WOULD ALSO LIKE TO SEE THE REAR LIGHTING SYSTEM REDESIGNED SO THE COMPONENTS ARE NOT DEPENDENT ON EACH OTHER. MY BRAKE LIGHT WENT OUT AND INSTEAD OF BEING ABLE TO REPLACE A BULB THE ENTIRE UNIT HAS TO BE REPLACED AT $1700.00 THAT WE JUST SIMPLY DO NOT HAVE.

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2015 GMC YUKON XL HAVE A CONDITION THAT ALLOW WATER TO LEAK INTO THE VEHICLE'S ROOF-MOUNTED ANTENNA. THIS CONDITION PREVENTS THE VEHICLE'S ONSTAR SYSTEM FROM ACCURATELY DETERMINING THE VEHICLE'S LOCATION; DISABLE THE VEHICLE'S COMPASS, NAVIGATION, AND XM RADIO SYSTEMS; ILLUMINATE THE VEHICLE'S RED ONSTAR LED INDICATOR. GMC CUSTOMER SATISFACTION PROGRAM ' LOSS OF GPS, ONSTAR AND XM ANTENNA FUNCTIONS ' 2015 CADILLAC CHEVROLET GMC 15155 EXPIRED AUGUST 2017 BUT DOES NOT ADDRESS A SOLUTION FOR THE VEHICLES THAT MISSED THE DEADLINE.

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THE PASSENGER SIDE TAILLIGHT HAS FAILED. THIS WAS NOT DUE TO COLLISION, AND IT APPEARS TO BE A WIDE SPREAD ISSUE AFTER READING HUNDREDS OF SIMILAR COMPLAINTS ONLINE.

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A YEAR AGO, I WAS AT SERVICE AT THE SAME DEALER WITH A TRANSMISSION PROBLEM(TORQUE CONVERTER) WITH MY GMC YUKON XL 2015. WARRANTY TRANSMISSION WAS MADE 08/2017. ON 10/18/18, IN THE CITY OF ATLANTA GA ON HIGHWAY 400, THE CAR BEGAN TO TWITCH WHEN YOU PRESS THE GAS AND VIBRATE STRONGLY, UTTERING SOUNDS OF HOWLING, DRIVING WAS NOT SAFETY!!! RE-ISSUE REPAIR FROM DILLER CARL BLACK BUICK GMC ROSWELL GA.

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DRIVER SIDE LEFT BRAKE LIGHT LED POOR QUALITY, FAILED. TURN SIGNAL WORKS, BRAKE LIGHT DOESN'T. LEDS ARE SUPPOSED TO LAST LONGER THAN INCANDESCENT BULBS (AND AT THE EXPENSIVE PRICE OF $500+ TO FIX THIS EACH TIME IT GOES OUT PEOPLE WILL BE LESS APT TO FIX), BUT THIS IS APPARENTLY A WIDESPREAD PROBLEM FROM LOOKING INTO IT. THERE WAS NO CATALYST THAT SET THE PROBLEM OFF, JUST FAILED ON ITS OWN.

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DRIVING AT A LOW SPEED THROUGH A DRIVE THROUGH AND MY BRAKES FAILED WHEN I TRIED TO STOP BEFORE PULLING OUT ONTO A CROSS STREET. PEDAL LOCKED, AND VEHICLE CONTINUED TO ROLL. AFTER STEPPING ON THE BRAKES A FEW TIMES THEY ENGAGED AGAIN. SAME PROBLEM HAPPENED AGAIN WHEN I WAS LEAVING A PARKING LOT, ONLY THIS TIME THE BRAKES WOULD NOT ENGAGE AFTER SEVERAL ATTEMPTS. I COASTED INTO A POTTED DECORATIVE TREE THAT STOPPED ME, SHIFTED INTO NEUTRAL AND BACK INTO DRIVE AND THEY BEGAN WORKING AGAIN. NO WARNING SIGNALS APPEARED ON DASH, AND BRAKES AND BRAKE FLUID HAVE BEEN CHECKED AND ALL ARE SATISFACTORY.

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BOTH LED BRAKE LIGHTS FAULTY. REPLACED RH AND NEW PART IS ALSO NOT WORKING INTERMITTENTLY. LH DOES NOT INTERMITTENTLY.

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