Feb 12, 2020Electrical systemLightsBrakes
TAIL LAMPS WOULD INTERMITTENTLY OPERATE. AT TIMES NONE WOULD WORK AT OTHERS SOME WOULD WORK. AND OTHERS ALL WOULD WORK. GMC FINALLY ADDRESSES THIS WITH: N182180270 (SPECIAL COVERAGE). GMC WAS AWARE OF THIS ISSUE ON OR PRIOR TO NOVEMBER 26, 2019. THEY STATED NOTIFICATIONS TO CUSTOMERS WOULD BEGIN ON DECEMBER 12, 2019. I WAS NOTIFIED TODAY 2-12-2020 WELL AFTER GMC WAS AWARE OF ISSUES. GMC ALLOWS FOR WARRANTY OF 6 YEARS AFTER PLACED IN SERVICE OR 72,000 MILES. SINCE MY VEHICLE HAD 902 MILES AT TIME OF PURCHASE MY WARRANTY EXPIRED AT 72,902 MILES. HAD GMC MADE ME AWARE IN DECEMBER OR TOO AFTER KNOWING IN LATE NOV 2019 I WOULD STILL HAVE BEEN UNDER WARRANTY FOR A RESOLUTION TO FIX ISSUES. THERE WILLFUL NEGLIGENCE IN FAILING TO NOTIFY ME HINDERED THEIR AVAILABLE WARRANTY UNDER SPECIAL COVERAGE OF NO USE TO ME TO MY DETRIMENT OF SEVERAL HUNDRED DOLLARS (~$1800 USD).
NHTSA ODI 11308836
Feb 11, 2020Lights
RIGHT TAIL LIGHT DOES NOT ILLUMINATE. GMC WILL NOT COVER THIS REPAIR EVEN THOUGH IT IS A KNOWN ISSUE SINCE MY VEHICLE HAS OVER 72,000 MILES. THIS SHOULD BE COVERED INDEFINITELY.
NHTSA ODI 11308521
Feb 8, 2020Electrical system
REAR TAILLIGHT DOES NOT WORK. SEARCHED ONLINE AND FOUND THAT THIS IS A VERY COMMON ISSUE, GM REFUSES TO FIX AND TRIES TO CHARGE $800 TO REPLACE WHOLE TAIL LIGHT ASSEMBLY, AND THEY REPLACE WITH SAME FAULTY LIGHTS! FIX IT GMC, RIDICULOUS
NHTSA ODI 11307886
Feb 7, 2020Lights
REAR BRAKE LIGHT DOES NOT WORK. GM DEALERSHIP STATES THAT THIS LED BRAKE LIGHT WAS DESIGNED TO BE LIFETIME. RECEIVED LETTER FROM GM STATING THAT THEY ARE ONLY COVERING THE FREE REPLACEMENT THRU 72,000 MILE. MY VEHICLE HAS MORE THAN 72,000 MILES. COST TO REPAIR $800.
NHTSA ODI 11307728
Feb 7, 2020Electrical system
BRAKE LIGHT ASSEMBLY HAS GONE OUT FOR 3RD TIME. $700 TO REPAIR EACH TIME. LOTS OF COMPLAINTS ON LINE ABOUT THIS. GM HAS REFUSED TO ACKNOWLEDGE THIS HAS BEEN A PROBLEM. SHOULD BE A RECALL FOR THIS AND ALL OF US WHO HAVE HAD TO REPAIR THIS SHOULD BE REIMBURSED. THEY ARE REPLACING FAULTY BRAKE LIGHT UNITS WITH FAULTY UNITS SO IT REPEATEDLY RECURS. THEY HAVE ALSO FAILED TO ACKNOWLEDGE ISSUE UNTIL VEHICLES HAVE ACCUMULATED OVER 72,000 MILES SO THEY CAN CLAIM OUTSIDE SPECIAL WARRANTY PERIOD
NHTSA ODI 11307803
Feb 6, 2020LightsBrakes
THE BRAKE AND TAIL LIGHTS ON THIS GMC YUKON ONLY RANDOMLY LIGHT UP. HAVE BEEN TOLD RANDOM TIMES BY OTHER MOTORIST THAT BRAKE OR TAIL LIGHTS ARE NOT WORKING ON HIGHWAY. I'VE CONTACTED GM MULTIPLE TIMES ON PHONE AND AT DEALER AND THEY WANT ME TO PAY OUT OF POCKET TO FIX THIS SAFETY ISSUE. THEY FINALLY SENT A LETTER OUT TODAY NOTING THERE AWARE OF THIS PROBLEM BUT STILL WANT FIX MINE BECAUSE IT'S OVER 72K ON YUKON. SAFETY HAS NO MILEAGE LIMIT AND GM NEEDS TO FIX THESE PROBLEMS. GOOGLE THIS ISSUE AND YOU WILL SEE THE INTERNET IS FULL OF COMPLAINTS ABOUT GM LED BRAKE AND TAIL LIGHTS GOING BAD. THANKS FOR ANY HELP WITH THIS MATTER.
NHTSA ODI 11307502
Feb 6, 2020Electrical systemSeatsFire1 injury
MY SEAT HEATER MALFUNCTIONED, BURNING A HOLE IN MY SEAT BACKREST, AND BURNING A HOLE IN MY JACKET! 30 SECONDS AFTER LEAVING MY HOME, DRIVING ON A RESIDENTIAL STREET, I SUDDENLY FELT A SHARP POKING IN MY BACK. WHEN I REACHED BACK I WAS SHOCKED TO FEEL THE SEAT BURNING AND A HOLE IN THE SEAT! I REACTED IMMEDIATELY, TURNING OFF THE SEAT HEATER AND PULLING OVER. MY CAR HAD SMOKE AND SMELLED OF BURNING PLASTIC. I LOOK AT THE BACK OF MY DRIVERS SEAT AND THERE WAS A HOLE IN THE SEAT WHERE IT BURNED STRAIGHT THROUGH. AND WHEN I TOOK OFF MY JACKET I FOUND A HOLE THERE AS WELL WHERE THE SEAT BURNED THROUGH IT AS WELL. I HAD A SMALL BURN, BUT IT WAS ONLY MINOR. IT WAS A DISTURBING SITUATION THAT COULD HAVE BEEN WORSE IF I DIDN'T REACT IMMEDIATELY OR WAS DRIVING ON THE HIGHWAY. TODAY I TOOK IT INTO MY LOCAL GMC DEALER WHO DIDN'T SEEM VERY CONCERNED AND LET ME KNOW IT WOULD BE EXPENSIVE TO GET IF FIXED. I DECLINED THE SERVICE AT THIS TIME. I THEN CALLED GMC CUSTOMER SERVICE WHO DOCUMENTED MY SITUATION, BUT ALSO DIDN'T SEEM CONCERNED. I WOULD HAVE HOPED GMC WOULD HAVE WANTED TO AT LEAST DIAGNOSE ROOT CAUSE TO ENSURE THERE IS NOT A LARGER PROBLEM ON THEIR HANDS. I AM NOT LOOKING FOR A PAYDAY HERE. I WANT TO MAKE SURE THIS DOESN'T HAPPEN TO OTHERS AT A TIME THAT IT COULD CAUSE A MORE SERIOUS ACCIDENT OR INJURY.
NHTSA ODI 11307540
Feb 4, 2020Lights
LEFT (DRIVER SIDE) REAR TAIL LIGHT ASSEMBLY IS COMPLETELY DEAD. THIS IS THE SECOND TIME IN TWO YEARS. WILL BE THE THIRD ASSEMBLY ON THE VEHICLE IN THE FIVE YEARS I HAVE OWNED IT.THE ASSEMBLY DOES NOT LAST. ALL THE LED'S STOP WORKING. THERE DOESN'T APPEAR TO BE ANY PARTICULAR REASON THAT THE SHOP CAN FIND THAT IT CAUSING IT.
NHTSA ODI 11306916
Jan 31, 2020
THE LED BRAKE LIGHTS ON MY PASSENGER SIDE ARE MALFUNCTIONING AND IT SEEMS TO BE A COMMON THEME FOR YUKON OWNERS. I HAVE CALLED 5 DIFFERENT DEALERSHIPS AND THEY ARE ALL OUT OF THIS PART BECAUSE IT KEEPS FAILING
NHTSA ODI 11306281
Jan 31, 2020Transmission & drivetrainBrakes
2015 GMC YUKON. CONSUMER WRITES SEEKING REIMBURSEMENT FOR VEHICLE REPAIRS RELATED TO SAFETY RECALL. *LD *JS
NHTSA ODI 11302013
Jan 29, 2020Lights
REAR TAILLIGHT DOES NOT WORK. SEARCHED ONLINE AND FOUND THAT THIS IS A VERY COMMON ISSUE, GM REFUSES TO FIX AND TRIES TO CHARGE $800 TO REPLACE WHOLE TAIL LIGHT ASSEMBLY
NHTSA ODI 11302784
Jan 26, 2020Lights
FOR THE PAST 3 YEARS I HAVE TAKEN MY TRUCK INTO THE DEALERSHIP WITH COMPLAINTS ABOUT INTERMITTENT BRAKE LIGHT FUNCTION. SPECIFICALLY THE LR LIGHT WAS NOT WORKING. ONCE I WAS TOLD I HAD TO REPLACE THE ENTIRE ASSEMBLY $800 - I CAME IN TO HAVE THE REPAIR DONE, THEN I WAS TOLD THERE WAS NO ISSUE. I RETURNED AGAIN WHEN THE POLICE GAVE ME A WARNING ABOUT THE SAME LIGHT. WAS TOLD NO ISSUE. SEVERAL TIMES I HAVE BEEN ALERTED BY OTHER DRIVERS THAT THE LIGHT WAS OUT - SOMETIMES IT WORKS IF I SMACKED THE EXTERIOR OF THE ASSEMBLY BUT NOT CONSISTENTLY. NOW - ALL OF THE BRAKE LIGHTS ARE OUT LR/RR AND THE BAR. I CANNOT DRIVE IT SAFELY AND I CANNOT BELIEVE THAT THE ONLY OPTION IS TO PAY SEVERAL THOUSAND DOLLARS TO REPLACE IT. MANY HAVE THE SAME COMPLAINTS. THIS SHOULD BE A RECALL! WE ALREADY PAID SEVERAL THOUSAND DOLLARS TO BUY THIS TRUCK - IT SHOULD NOT HAVE THESE ISSUES SO EARLY ON. I HAVE SEEN MANY OTHER YUKON'S ON THE ROAD WITH THE SAME ISSUE. MY CAR IS 2015 - THE PROBLEM STARTED ALMOST IMMEDIATELY FOR US AFTER PURCHASING. THIS IS NOT ACCEPTABLE.
NHTSA ODI 11301954
Jan 26, 2020Electrical system
TAIL LIGHTS SOMETIMES WORK AND MOST OF THE TIME DOES NOT WORK. I SEE HUNDREDS OF COMPLAINTS ABOUT THIS AND NOTHING IS BEING DONE ABOUT IT! THIS WILL BE MY FIRST AND LAST TIME BUYING A GMC CAR. THIS IS VERY DANGEROUS AND A VERY EXPENSIVE PROBLEM TO HAVE!
NHTSA ODI 11302141
Jan 24, 2020Lights
FRONT LED TURN SIGNAL (WHICH SHOULD LAST FOR EVER) IS MALFUNCTIONING AND DESPITE PURCHASING AN EXTENDED WARRANTY THIS IS NOT COVERED BY THE WARRANTY COMPANY OR GM. QUOTED NEARLY $1,700 TO HAVE A TURN FUNCTIONING TURN SIGNAL AGAIN. THE WHOLE LIGHT ASSEMBLY NEEDS REPLACED. THIS WAS A $60K+ VEHICLE!?!?!?!?!?
NHTSA ODI 11301649
Jan 21, 2020Electrical system
BOTH LEFT AND RIGHT TAIL LIGHTS DEFECTIVE DUE TO INTERNAL CRACKS IN THE CIRCUIT BOARD
NHTSA ODI 11300981
Jan 19, 2020Lights
WE PURCHASED A 2015 GMC YUKON XL DENALI IN JULY 2019 FROM JACKIE COOPER IN EDMOND, OK. IN DECEMBER 2019, WE NOTICED THAT THE BRAKE LIGHTS STARTED INTERMITTENTLY GOING OUT. SOME DAYS THEY WORK FINE, AND THEN THE NEXT DAY THEY DON'T WORK AT ALL. WE'VE EVEN HAD PEOPLE STOP US AND TELL US THAT THE BRAKE LIGHTS WERE "FLICKERING". THIS IS OBVIOUSLY A SAFETY CONCERN, AND WITH THE EXTRAORDINARY COST TO REPLACE ONE OF THESE LIGHTS, IT'S A BUDGETARY CONCERN, AS WELL. SINCE WE STARTED NOTICING IT, WE ALSO HAVE HEARD OF OTHER OWNERS OF THIS SAME MODEL AND YEAR THAT HAVE HAD THE SAME ISSUE. THIS CERTAINLY SEEMS LIKE A DEFECTED PRODUCT WHICH NEEDS A BETTER SOLUTION. PLEASE TELL ME THERE IS ANOTHER SOLUTION BESIDES SPENDING $1,000-$1,500 TO REPLACE SOMETHING THAT USED TO BE A SIMPLE BULB I COULD FIND AT A AUTO PARTS STORE.
NHTSA ODI 11300328
Jan 13, 2020Lights
DRIVER SIDE TAIL LIGHT STOPPED WORKING. BRAKE LIGHT.
NHTSA ODI 11299143
Jan 11, 2020Electrical systemLights
OWNED THE CAR FOR 2 YEARS, BEEN IN THE SHOP THREE TIMES FOR THE SAME ISSUE, CAR JERKS GOING LESS THAN 25 MPH AND WHILE DRIVING AND ACCELERATING. BOTH TAIL LIGHTS ARE LED AND INOPERABLE. AC QUIT WORKING, RECHARGED ONCE AND FIGURE IT'S A LEAK. UPON READING REVIEWS GMC IS AWARE OF FAULTY PARTS BUT NO RECALL ON ANY VEHICLE.
NHTSA ODI 11298523
Jan 9, 2020SteeringElectrical system
TL* THE CONTACT OWNS A 2015 GMC YUKON XL. THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEEDS WITHOUT WARNING, THE STEERING WHEEL BECAME DIFFICULT TO OPERATE IN EITHER DIRECTION. ON SEVERAL OCCASIONS, THE VEHICLE ALSO STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THOMPSON BUICK GMC LOCATED AT 2600 WAKE FOREST RD. RALEIGH NC, 27609, (919)809-6217, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE STEERING GEAR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.
NHTSA ODI 11298106
Jan 9, 2020Electrical systemLights
THE TAILLIGHTS WILL SHORT OUT AND STOP WORKING. THE TRUE SIGNAL WORKS BUT THE BRAKE AND RUNNING LIGHTS STOP WORKING. THE TOUCHSCREEN DISPLAY ISN'T WORKING ON SOME PARTS OF THE SCREEN. FOR EXAMPLE, I CANNOT CHANGE THE TIME BECAUSE THE TOGGLES TO CHANGE THE NUMBERS UP OR DOWN WILL NOT WORK.
NHTSA ODI 11298154
Jan 7, 2020Electrical systemLights
THE REAR TAIL LIGHTS DO NOT WORK. THE DEALERSHIP IDENTIFIED THIS FAULT AND SAID THAT THE PROBLEM IS VERY COMMON.
NHTSA ODI 11297786
Jan 4, 2020Lights
BOTH OF MY TAILLIGHTS WENT COMPLETELY OUT ON MY 2015 YUKON DENALI. I WAS TOLD BY A STRANGER WHO ASKED ME TO PULL OVER THAT BOTH LIGHTS WERE COMPLETELY OUT (SPECIFICALLY INSIDE OUR RESIDENTIAL COMMUNITY). I HAVE A FOUR YEAR OLD AND A BABY WITH MY HANDS FULL. I WAS SO GRATEFUL TO THE STRANGER THAT INFORMED ME- PREVENTING A POTENTIAL ACCIDENT WITH MY BABIES IN THE CAR. I CALLED TO SEE HOW MUCH THE REPLACEMENT LIGHTS WOULD BE. WITH LABOR WE WERE LOOKING AT $2,000 AT THE DEALERSHIP! TO ME THIS WAS OUTRAGEOUS... ESPECIALLY AFTER DOING RESEARCH AND SEEING THAT MANY 2015 YUKON DENALI OWNERS HAVE THE SAME ISSUE AND THIS IS NOT YET A RECALL FOR GMC! WHEN WILL THE ISSUE BE RECALLED?... HEAVEN FORBID NOT AFTER A HORRIFIC ACCIDENT FROM A BLATANT SAFETY ISSUE THAT THEY ARE NOT TAKING SERIOUSLY! WE PROCEEDED TO CALL GMC COMPLAINT DEPARTMENT TO FILE A COMPLAINT- THE WOMAN LIED AND TOLD ME SHE HAD NEVER HEARD OF THIS BEING AN ISSUE BUT EVEN IF SHE HAD SHE COULDN'T TELL ME.... NEEDLESS TO SAY MY COMPLAINT WENT UPON DEAF EARS AT GMC. I HAD NO OTHER CHOICE BUT TO ORDER TWO NEW TAILLIGHTS THROUGH GMC.... NOW THAT I AM AWAITING MY ORDER I'M THINKING THAT I COULD EXPERIENCE THE SAME ISSUE WITH MY NEW LIGHTS. ADDING TO MY FRUSTRATION, THE PARTS DEPARTMENT SOLIDIFIED THAT THE TAILLIGHT ISSUE IS INCESSANT WITH THIS MAKE, MODEL AND YEAR... AND THEY NEED TO KEEP MY TAILLIGHTS WHEN THEY ISSUE MY NEW LIGHTS. I COULDN'T HELP BUT FIND THIS STRANGE AND BECAME SKEPTICAL THAT THEY NEED TO KEEP MY FAULTY TAILLIGHTS. I'M FRUSTRATED AND NERVOUS DRIVING MY VEHICLE WITH MY CHILDREN. I'M WORRIED FOR OUR SAFETY AND I PRAY MY COMPLAINT IS TAKEN SERIOUSLY. GMC NEEDS TO BE HELD ACCOUNTABLE FOR THEIR FAULTY PRODUCTS. MY LEFT LIGHT IS HALF WAY OUT NOW BC MY DAD TRIED TO WELD A BRIDGE TO TURN THE LIGHTS BACK ON IN THE MEAN TIME... DIDN'T END UP WORKING.
NHTSA ODI 11297033
Jan 4, 2020Lights
AT 32,000 MILES WE HAD OUR BACK TAIL LIGHT GO OUT. GMC REPLACED IT AT COST TO THEM WHICH WAS AROUND $280 . LESS THAN 6 MONTHS LATER THE OTHER TAIL LIGHT WENT OUT AND DEALER TOLD US 'LIGHTS GO OUT'. WE PAID FULL PRICE $680 TO HAVE IT REPLACED. NOW OUR LEFT TAIL LIGHT IS OUT AGAIN AND IT'LL BE ANOTHER $680 OR MORE TO BE REPLACED. THIS IS RIDICULOUS. THEY ARE LED TAIL LIGHTS. THESE SHE LAST A VERY LONG TIME. THOUSANDS OF OTHERS ARE HAVING THIS PROBLEM. CAR GURUS HAS A BLOG SOLELY ABOUT THIS. THE ODD THING IS THEY ARE MOSTLY 2015 YUKON'S. A RECALL NEEDS TO BE DONE ON THIS PROBLEM AND THE THOUSANDS OF PEOPLE DEALING WITH THIS SHOULD BE REIMBURSED FOR REPLACING THESE TAIL LIGHTS OVER AND OVER! IF YOU PAY 60,000 FOR A CAR YOU SHOULD NOT GO THROUGH THIS.
NHTSA ODI 11297050
Jan 2, 2020Electrical system
THE REAR POWER LOCKS ARE INOPERATIVE AT TIMES- WHEN USING THE KEYLESS ENTRY AND THE MASTER SWITCH. OWNER IS HAVING TO REACH TO THE BACK SEAT TO OPEN THE BACK DOORS WITH THE BACK DOOR LOCKS TO ALLOW PASSENGERS (CHILDREN) OUT OF THE VEHICLE. IN AN EMERGENCY SITUATION, THE BACK SEAT PASSENGERS ARE NOT GOING TO BE ABLE TO GET OUT ON THEIR OWN, OR BE ABLE TO GET OUT QUICKLY WITH ASSISTANCE. THIS ALSO MAKES THE CHILD LOCK FUNCTION UNUSABLE AS THE BACK DOORS WOULD NEVER OPEN.
NHTSA ODI 11292540
Dec 30, 2019Electrical systemLightsBody & structure
BOTH BRAKE LIGHTS WENT OUT. DEALER SAID HAD TO REPLACE ENTIRE FIXTURE. NOT COVERED UNDER BUMPER TO BUMPER EXTENDED WARRANTY PURCHASED. SAFETY HAZARD THAT MANY OTHER 2015 YUKON OWNERS HAVE EXPERIENCED. TRIM/SEAL APPLIQUS AROUND DOOR WINDOWS ALSO COMING OFF AND ALSO NOT CO WEED UNDER B2B WARRANTY. SHOTTILY MADE VEHICLE.
NHTSA ODI 11292059