Mar 25, 2021Electrical system
IT APPEARS THAT THE ELECTRICAL SYSTEM TO THE CAR RADIO HAS SHORTED OUT. IT EFFECTS THE SOUND TO THE BLINKER AS WELL AS TO THE RADIO. I AM VERY CONCERNED THAT IT MAY HAVE OTHER ELECTRICAL PROBLEMS. IS THIS COVERED UNDER ANY KIND OF RECALL. I HAVE HEARD THAT THE WHOLE DASH COULD BE EFFECTED AND MY CAR JUST STOP RUNNING. THE CAR WAS NOT RUNNING WHEN THIS HAPPENED. I OPEN THE PASSENGER SIDE FRONT DOOR AND IT MADE A LOUD NOISE WHICH SOUNDED LIKE IT WAS SHORTING OUT. THE VEHICLE RUNS BUT AM VERY LEARY ABOUT TAKING IT ON A LONG TRIP. WHERE I BOUGHT THE CAR SAYS THERE IS A MONTH WAIT!
NHTSA ODI 11404853
Mar 16, 2021Engine
TL* THE CONTACT OWNS A 2015 GMC ACADIA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED IN THE MIDDLE OF THE ROAD WITHOUT A WARNING LIGHT ILLUMINATED. THE CONTACT RECEIVED ASSISTANCE FROM THE POLICE TO PUSH THE VEHICLE TO THE SHOULDER OF THE ROADWAY. THE CONTACT ATTEMPTED TO RESTARTED THE VEHICLE WHICH FAILED TO START. THE VEHICLE WAS TOWED TO D'ARCY BUICK GMC (2022 ESSINGTON RD, JOLIET, IL 60435, (815) 671-9010) WHERE IT WAS DIAGNOSED HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE HOWEVER, INFORMED THE CONTACT THAT NO FIX WAS AVAILABLE FOR THE VEHICLE. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER AND THE CONTACT WAS INFORMED BY THE TECHNICIAN THAT THERE WAS NO FIX FOR THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 17,000.
NHTSA ODI 11403273
Feb 19, 2021Transmission & drivetrain
TL* THE CONTACT OWNS A 2015 GMC DENALI. THE CONTACT STATED WHILE DRIVING 35 MPH, THE VEHICLE DOWNSHIFTED AND WAS UNABLE TO UPSHIFT INTO THE HIGHER GEARS. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT CALLED THE LOCAL DEALER STERLING BUICK GMC (5853 FRONTAGE RD. I 49 SOUTH, OPELOUSAS, LA 70570, (337) 942-3516) AND MADE THE DEALER AWARE OF THE FAILURE. THE VEHICLE HAD NOT BEEN DIAGNOSED NOR REPAIRED AS OF YET. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 148,000.
NHTSA ODI 11396909
Feb 10, 2021Steering
HELLO, WITH ONLY 50,000 MILES ON MY ONE OWNER GMC ACADIA, THE POWER STEERING SYSTEM FAILED, LEAVING ME STRANDED IN THE MIDDLE OF THE ROAD (TOWN STREET, HOWEVER, STILL CONCERNING AS I COULD HAVE BEEN HIT FROM THE FRONT OR REAR). PER INDEPENDENT MECHANIC THIS IS A KNOWN PROBLEM THAT GMC IS AVOIDING. SINCE THEN, I HAVE NOT DRIVEN CAR ON HIGHWAY FOR FEAR IT WILL HAPPEN AT A HIGHER SPEED CAUSING TOTAL LOSS OF CONTROL.
NHTSA ODI 11395540
Feb 9, 2021Airbags
"SERVICE AIR BAG" LIGHT HAS BEEN COMING ON AND OFF FOR A FEW MONTHS NOW. IT DOESN'T CONSISTENTLY STAY ON. IT COMES ON SOMETIMES WHEN I HAVE MY PURSE IN THE PASSENGER SEAT. THE CAR CAN BE MOVING OR IDLE. I'VE SEEN OTHER COMPLAINTS REGARDING THIS SAME SUBJECT. I GOT A DIAGNOSTIC TEST AT THE DEALER AND THEY SAID IT WOULD BE $1566.00 TO REPAIR IT.
NHTSA ODI 11395486
Jan 21, 2021Airbags
WE HAD OUR CAR'S BUMPER REPAIRED, SHORTLY PRIOR TO TAKING IT THE BODY SHOP THE "SERVICE AIR BAG" LIGHT CAME ON. THE AUTO BODY SHOP CHECKED AND INDICATED THAT THERE WAS A SAFETY RECALL / CAMPAIGN - 15804A, IT APPLIED TO GMC ACADIA'S MANUFACTURED BETWEEN 2014-2015. THE CAMPAIGN WAS VALID FOR A 6 YEAR PERIOD, 72,000 MILES. THE VEHICLE HAS ABOUT 57,500 MILES AND IS 2015. GMC HAS INDICATED IT'S NOT PART OF THE RECALL. THE PAPERS THE AUTOBODY SHOP SHARED ARE FOR A CAMPAIGN #15804A. FROM WHAT I CAN SEE IT WAS ISSUED ON FEBRAURY 8, 2017.THE DEALER SAYS THE RECALL EXPIRED IN NOVEMBER (YES DURING A PANDEMIC WHEN WE'RE ASKED TO DO OUR BEST TO MINIMIZE EXPOSURE, AND GM CAN'T EVEN LOCATE THE RECALL.. NOT SAFE AT ALL, FROM A LOT OF LENSES.
NHTSA ODI 11389194
Jan 5, 2021Electrical systemLights
THE ISSUE STARTED WITH MY BACK HATCH OPENING ON ITS OWN AT RANDOM TIMES. FOUND OUT THIS WAS CAUSED BY WATER ENTERING THE LIFT SWITCH. THAT PROBLEM LEAD TO THE BATTERY EVENTUALLY GOING BAD AND THEN THE HEADLIGHTS BEING BLOWN DUE THE BAD BATTERY. NOT SURE HOW WATER GOT IN THE BACK HATCH RUINING THE SENSOR BUT THIS IS COSTING ME ABOUT $1000 TO FIX.
NHTSA ODI 11386658
Dec 8, 2020Transmission & drivetrain
VEHICLE SEEMS TO BE STUCK IN 4WD, UNABLE TO SWITCH OUT OF IT. CANNOT TURN VEHICLE.
NHTSA ODI 11378485
Dec 7, 2020Transmission & drivetrainSpeed control
THE SUV STARTS TO PULL WHEN GEAR SWITCHES TO THE NEXT GEAR MAKING MY SUV NOT CHANGE GEAR TOOK IT TO A MECHANICAL THEY SAY IT'S THE ADJUST CLUTCHES IT SHOULD BE RECALL BUT IT'S NOT
NHTSA ODI 11378231
Oct 20, 2020SteeringSpeed controlElectronic Stability Control (esc)
MY CAR WHINED AND GROANED WHEN YOU TURN THE WHEEL SO I TOOK IT IN AND HAD THE POWER STEERING PUMP REPLACED AND NOW MY WHEEL.WONT TURN AT ALL .UPON READING MANY COMPLAINTS WITH THIS VEHICLE FOUND IT MAY BE THE RACK AND PINION I AM.GOING TO HAVE TO TOW TO A DIFFERENT MECHANIC TO SEE IF THE NEW PROBLEM IS COVERED UNDER WARRANTY.
NHTSA ODI 11365490
Oct 19, 2020BrakesCrash1 injury
TL* THE CONTACT OWNED A 2015 GMC DENALI. THE CONTACT STATED THAT WHILE THEIR HUSBAND WAS DRIVING APPROXIMATELY 45 MPH, WHEN THE TRAFFIC CAME TO A SUDDEN STOP CAUSING THE CONTACT TO APPLY THE BRAKES TO THE VEHICLE. THE DRIVER HAD TO DEPRESS THE BRAKING PEDAL EXCESSIVELY, HOWEVER, THE BRAKES DID NOT STOP AND THE BRAKES WERE FLOORED. THE VEHICLE ENDED UP REAR ENDING THE VEHICLE IN FRONT. THE AIR BAGS DID DEPLOY. THE VEHICLE WAS TOWED AND TOTALED. A POLICE REPORT WAS FILED. THE PASSENGER RECEIVED INJURIES TO THE CHEST AND LOWER ABDOMEN AREA. THE ONLY MEDICAL ATTENTION RECEIVED WAS BY EMT AT TIME OF THE CRASH. THE DEALER (CARDINALE GMC 2 HEITZINGER PLAZA, SEASIDE, CA 93955, (831) 322-4112) WAS MADE AWARE. THE CONTACT STATED THEY RECEIVED A NOTICE REGARDING THEIR VEHICLE HAVING ANTI-LOCK BRAKING ISSUES AFTER THE CRASH HAD OCCURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 73,000. THE VIN WAS NOT AVAILABLE. *LN*DT*DT*JB THE CONSUMER PROVIDED PHOTOS. *TR
NHTSA ODI 11365222
Oct 12, 2020Electrical systemEngine
I JUST PURCHASED THIS CAR THREE MONTHS AGO, THE A/C IS NO LONGER BLOWING COLD AIR. THE AIR BLOWS BUT NOT COLD AND THE HEAT WORKS JUST FINE. FROM WHAT I'VE READ ONLINE, THIS APPEARS TO BE A COMMON ISSUE ON THIS MAKE AND MODEL. PLEASE ADDRESS THIS..
NHTSA ODI 11363946
Oct 11, 2020Airbags
WITHIN THE LAST WEEK, MY SERVICE AIR BAG LIGHT CAME ON AND THEN WOULD GO OFF, EITHER WHILE DRIVING OR SITTING. I COULD BE DRIVING DOWN THE ROAD, THE LIGHT WOULD COME ON, STAY ON FOR A MINUTE, GO OFF FOR A MINUTE AND COME BACK ON. IT DID THIS FOR SEVERAL DAYS. NOW THE SERVICE AIR BAG LIGHT STAYS ON ALL OF THE TIME. THE VEHICLE HAS NOT BEEN IN A CRASH.
NHTSA ODI 11363786
Sep 9, 2020Lights
MY HEADLIGHTS STARTED GOING DIM, AND WOULD GO COMPLETELY OFF. I HAD TO CONTINUOUSLY TURN THE HEADLIGHTS ON AND OFF TO KEEP THEM WORKING. THIS WOULD HAPPEN EVERY COUPLE OF MINUTES WHEN DRIVING AT ANY SPEED.
NHTSA ODI 11353997
Sep 3, 2020Airbags
AIR BAG LIGHT IS ON, THE VEHICLE HASN'T BEEN IN ANY ACCIDENT. SOMETIMES THE LIGHT WILL GO OFF FOR A COUPLE OF DAYS AND THEN COME BACK ON, SEEMS THERE SHOULD BE A RECALL FOR THIS PROBLEM.
NHTSA ODI 11352952
Aug 29, 2020SteeringBrakesEngine
THIS HAS HAPPENED SEVERAL TIME IN THE CITY CROSSING AN INTERSECTION USUALLY AT SLOW SPEED BRAKING AND TURNING AND ALL THE SUDDEN I LOSE EVERYTHING. NO STEERING ELECTRICAL AND BRAKING. THE PARK ASSIST WILL SOMETIMES START GOING OFF LIKE CRAZY JUST BEFORE IT HAPPENS, BUT NOT ALL THE TIME. PUT IN PARK AND OPEN THE DOOR IT COMES BACK ON. THEN SAYS ROLL DOWN DRIVERS SIDE WINDOW AND THEN BACK UP. AT ON TIME I DID HAVE IT HAPPEN ON THE HIGHWAY. I WAS GETTING READY TO PASS AND GIVING IT GAS AND EVERYTHING SHUT DOWN FOR A SPLIT SECOND AND THEN TOOK OFF AGAIN. THIS PROBLEM IS GOING TO GET SOMEONE KILLED.
NHTSA ODI 11351977
Jul 21, 2020Electrical system
WATER IS GETTING INTO THE REAR DOORS AND IT ENTERING THE WIRING HARNESS LOCATED ON BOTH DOORS SHORTING OUT THE RADIO, THE AMP AND THE TURN SIGNALS. THIS IS VERY DANGEROUS AND ACCORDING TO THE FORUMS ONLINE IT IS A REGULAR OCCURRENCE.
NHTSA ODI 11340630
Jul 17, 2020Airbags
THE SERVICE AIR BAGS SOON LIGHT HAD COME ON IS THERE A RECALL ON SERVICING AIR BAGS.
NHTSA ODI 11339875
Jul 16, 2020
AIR CONDITIONING ISSUE: WITHIN THE FIRST 5,000 MILES, THE REAR AIR CONDITIONING BLOWER BEGAN TO MAKE UNUSUAL SQUEAKING / VIBRATING NOISES. THIS CONTINUED INTERMITTENTLY FOR THE UNTIL ULTIMATELY THE ENTIRE CAR AIR CONDITIONING SYSTEM FAILED AT 45,000 MILES. THE ISSUE WAS BROUGHT TO THE ATTENTION OF THE CERTIFIED GMC CERTIFIED SERVICE CENTER AT 11 MONTHS OF OWNERSHIP/10,000 MILES AND 27 MONTHS OF OWNERSHIP/29,000 MILES; THEY WERE UNABLE TO REPLICATE THE ISSUE. AT THE 27 MONTH VISIT THE GMC CERTIFIED SERVICE CENTER (CENTRAL BUICK GMC OF NORWOOD) ASSERTED THIS WOULD BE COVERED IF THE PART SUBSEQUENTLY FAILED. UPON FAILURE, THAT SERVICE CENTER REFUSED TO HONOR THAT COMMITMENT. PER GM SERVICE BULLETIN 16-NA-046, THE BLOWER MOTOR MAY EMIT BRUSH DUST THAT CONTAINS SOME COPPER PARTICLES. THESE PARTICLES COULD LEAD TO ACCELERATED CORROSION TO THE AUXILIARY EVAPORATOR AND A SMALL REFRIGERANT LEAK, WHICH ULTIMATELY LEADS TO FAILURE OF THE AIR CONDITIONING SYSTEM. HOWEVER, THE GMC CERTIFIED SERVICE CENTER ASSERTED THAT THE FAILURE OF THE SYSTEM RELATED SOLELY TO THE FAILURE OF THE REAR AUXILIARY UNIT AND ENTIRELY UNRELATED TO ANY ISSUES FROM THAT MAY HAVE EXISTED WITHIN THE BLOWER IN CONTRADICTION TO THE SERVICE BULLETIN.
NHTSA ODI 11339673
Jul 12, 2020Transmission & drivetrain
MY TRUCK HAS 30,000 MILES AND HAS THE 'CHEVY SHUDDER'. WHY IS THIS NOT A RECALL? GMC WANTS ME TO PAY OUT OF POCKET FOR THE TRANSMISSION FLUSH. WHEN I AM DRIVING THE TRUCK IT BEGINS SHUDDERING AND SHAKING THROUGH CERTAIN SHIFT POINTS.
NHTSA ODI 11338832
Jun 27, 2020Electrical system
WATER IS COLLECTED WHERE THE AMPS ARE LOCATED NEAR THE DOOR HINGES AND SHORTS THEM OUT. NOTHING THAT HAS A SOUND WORKS AFTER THAT. SO NO RADIO, BACK UP SENSOR SOUNDS, SEAT BELT REMINDERS, BLINKERS, CELL PHONE SPEAKERS, ETC. COSTS ABOUT $1000 TO GET FIXED AND WILL ONLY HAPPEN AGAIN BECAUSE OF FAULTY DRAINAGE. IT HAPPENED AFTER RAINING FOR A COUPLE DAYS. CAR WAS IN THE DRIVEWAY. THIS HAPPENED ABOUT 3 MONTHS AGO AND THE SOUND HAS NEVER COME BACK ON. *TR
NHTSA ODI 11331198
Jun 18, 2020Electronic Stability Control (esc)EngineFuel system
EVERY TIME I GO TO THE GAS STATION AFTER FILLING UP MY TRUCK WITH GASOLINE, MY VEHICLE WILL NOT START UP RIGHT AWAY. I HAVE TO PRESS THE GAS PEDAL LIGHTLY IN ORDER FOR IT TO START UP. THIS JUST STARTED RECENTLY. *TR
NHTSA ODI 11329608
Jun 8, 2020
AIR CONDITIONER DON'T WORK RIGHT NEED TO CHARGE IT EVERY YEAR. THERE IS A LEAK IN THE SYSTEM SOMEWHERE. BEEN A ISSUE EVER SINCE I OWE IT AND THERE IS ONLY 56,000 MILES ON THIS VEHICLE. *TR
NHTSA ODI 11327733
Jun 4, 2020Visibility & wipers
TL* THE CONTACT OWNS A 2015 GMC ACADIA. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, AN ABNORMAL SOUND WAS HEARD COMING FROM THE SUNROOF. THE CONTACT PULLED OVER TO A PARKING LOT TO INSPECT THE VEHICLE, WHEN THE SUNROOF SHATTERED WITHOUT IMPACT. THE CONTACT STATED AN UNKNOWN DEALER WAS CONTACTED HOWEVER, NO ASSISTANCE WAS OFFERED AND THE CONTACT WAS REFERRED TO AN AUTO GLASS SHOP. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND INSPECTED BUT WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 40,974. *LN*JB
NHTSA ODI 11327291
May 14, 2020Electrical system
I HAVE A 2015 GMC ACADIA, I HAVE HAD TO REPLACE THE MODULE TO THE SIDE MIRROR SAFETY LIGHTS TWICE. IT HAS RECENTLY GONE OUT AGAIN. I WAS TOLD THE WIRING IS SHORTING OUT CAUSING THE MODULE TO GO OUT AND THE CAR TO NOT RUN. GMC HAS A RECALL FOR THIS VEHICLE UNDER 80,000 MILES. MY CAR CURRENTLY HAS 127,000.00 MILES BECAUSE I DRIVE IT A LOT FOR WORK. I CONTACTED GMC AND EXPLAINED THIS HAS BEEN REPLACED TWICE AND IS A SAFETY ISSUE THAT THEY KNOW ABOUT AND WAS TOLD THERE IS NOTHING THEY CAN DO FOR ME. I AM A SINGLE MOTHER AND CANNOT AFFORD TO HAVE THIS FIXED AGAIN SO I HAVE NO SAFETY MODULE FOR THE SIDE MIRROR OR PARK ASSIST. GMC KNOWS THIS IS A PROBLEM AND THAT IT WAS FIXED ONCE UNDER 80,000 MILES, AGAIN UNDER 100,000 MILES AND NOW AT 127,000 IT IS SHORTING OUT CAUSING ISSUES WITH THE CAR TO START AND EVEN WITH DOCUMENTATION FROM THE DEALER WILL NOT FIX THE CAR UNDER RECALL. IF GMC WILL NOT FIX THEIR SAFETY ISSUES THEY SHOULD NOT BE ALLOWED TO MARKER THESE AS SAFETY FEATURES ON THE CAR, ESPECIALLY SINCE THEY ARE AWARE OF THE ELECTRICAL ISSUES WITH THE VEHICLE AND CHOSE NOT TO FIX THE, *TR
NHTSA ODI 11324551