What 247 owners told NHTSA about the 2015 GMC Acadia Denali

The contact owns a 2015 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11557765

Look on the original report here. “Airbag module” “If the driver airbag deploys may result in injury or death.” It’s been since May 10, 2023 and no replacement or solution.

NHTSA ODI 11557777

GM has a recall on my vehicle since May. The recall states possible death to vehicle occupants. I have called weekly and they continue to tell me a remedy will be available soon, last week they even told me one was available which turned out to be false. The fact that GM has yet to handle this recall, and continue to force myself and my family to drive a dangerous vehicle around, is absolutely ridiculous. They refuse to give me a loaner vehicle or help with any info. Please help.

NHTSA ODI 11555341

since this recall, in the last month my car now is telling me air bags need to be serviced. I am scared to drive in fear i get hit and the shards will erupt. This is a ticking time bomb. I get told by GMC parts are not available, then i get told they don't know what the fix is; Which one is it. i have asked them to give me a substantial Owners Loyalty compensation so i can get a new vehicle and they keep dragging their feet. I am not the only person in this but this is [XXX] right scary. Give us 7500K as compensation towards a new GM or Chevy vehicle. i need answers. i have spoken to them 9 times and have documented each call. this is over the last 5 -6 weeks. [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11553788

The contact owns a 2015 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the air bag warning light was illuminated. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 136,000. VIN tool confirms parts not available.

NHTSA ODI 11552990

The contact owns a 2015 GMC Acadia. The contact stated that while driving approximately 35–40 MPH, the air bag warning light illuminated. The contact used a code reader that showed a failure with the sensor in the seat. The contact stated she touched the seat and felt the air bag. The contact stated that the air bag had deployed inside the driver's side seat without impact or crash. The vehicle was taken to the local dealer but was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 140,000.

NHTSA ODI 11553072

The contact owns a 2015 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11552671

The contact owns a 2015 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11551394

The contact owns a 2015 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11550874

The contact owns a 2015 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11550396

The contact owns a 2015 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted and determined that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11550136

Received GM safety recall notice dated June, 2023. Dealership says no solution yet. When will this be resolved?

NHTSA ODI 11550151

The contact owns a 2015 GMC Acadia. The contact received a notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. No further information was provided. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11549326

I am filing a complaint for the Takata air bag replacement. The recall was issued in May, 2023. It is now October and GM does not have a date when they can fix it. 5 months to come up with a repair parts for a airbag that could kill my family seems a bit to long. They will not offer a loaner car, special rebate, etc. GM just expects us to drive around with a possible grenade right in front of our chest.

NHTSA ODI 11548413

Recall states the driver's air bags could emit metal fragments that could cause death or serious injury.

NHTSA ODI 11547694

The contact owns a 2015 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11547802

The contact owns a 2015 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11546529

The contact owns a 2015 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11544542

The contact owns a 2015 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11544318

The contact owns a 2015 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the air bag warning light was illuminated intermittently. VIN tool confirms parts not available. The failure mileage was 140,000.

NHTSA ODI 11543861

The contact owns a 2015 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11543488

Recall Number: 23V334000. GMC Acadia General Motors, LLC (GM) is recalling certain 2014-2017 Buick Enclave, Chevrolet Traverse, and GMC Acadia vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect. Recall consequence An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death. Recall action. Dealers will replace the driver's air bag module, free of charge. Owner notification letters are expected to be mailed June 26, 2023. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is N232404980. I have called and spoke with GMC in Gurnee Illinois and was told "there is no remedy for this recall". I will be driving upwards of 11 hours and feel it is unsafe and unreasonable for them to not change something that could be potentially deadly.

NHTSA ODI 11542657

The contact owns a 2015 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11542061

I received a letter 2 months for a fix for airbag recall; however, there still isn’t a fix. GMC is refusing to do anything and they insist that it’s safe for me to continue driving my car when they know that the driver side airbag is unsafe. They said it will get fixed whenever they get the parts and just continue driving it until then.

NHTSA ODI 11541375

The contact owns a 2015 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11541092