What 247 owners told NHTSA about the 2015 GMC Acadia Denali

The airbag warning light came on, and the console message "SERVICE AIRBAG SOON" was displayed. The drivers seat side airbag was disabled. The vehicle is a 2015 GMC Acadia with 66,590 miles when this happened. A TSB for this exact issue was The charge for the repair is dated 04/07/2015, but I was never notified about an existing issue that could disable an airbag. I was charge $632.82 for a labor-only repair (no parts are necessary) to resolder the wires in a connector. This should have been inspected/repaired years ago under warranty, after GM knew this condition could eventually disable an airbag.

NHTSA ODI 11575826

I am writing a complaint in reference to the already issued recall number 23v334, for the acadia's and their airbags. It states that if the remedy is not taken care of or whatever the wording about a timely manner, to reach out and this recall was issued in May after already being aware for some time, and now we are approaching the one-year Mark and they still have absolutely no remedy available for the Acadia and they are Slow Rolling each model out to save money. I am literally driving around with a ticking time bomb in front of my face with the potential to kill me according to its own wording and according to the own manufacturer reading back the identical wording while they're telling you that they have no option available there is no new airbag that they have worked on in the 8 plus months since recall, and there's literally nothing I can do to ensure my safety so I am officially lodging another complaint for the safety of this already known issue that is not been remedy and whereas there appears to be no active and serious engagement and producing something. This is completely unacceptable and something needs to be done about it as there are plenty of people out here with the same potential Hazard right in front of them each and every day they're entering this vehicle.

NHTSA ODI 11574997

It was shuddering while accelerating- 30-40 mph. I took it to a local shop. They diagnosed the transmission is failing. The cost to replace it would be $8,500-9,500, more than the car is worth. Also other repairs were needed, not related to the transmission, yet pushed the total repair to over $10,000.

NHTSA ODI 11574274

The contact owns a 2015 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11573210

The contact owns a 2015 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11571433

The contact owns a 2015 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11570642

The contact owns a 2015 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11570059

The contact owns a 2015 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11568770

The contact owns a 2015 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11567963

The contact owns a 2015 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11567245

The contact owns a 2015 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11567262

The contact owns a 2015 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN Tool Confirms Parts Not Available.

NHTSA ODI 11567029

Was in a car accident in my Acadia. Someone hit me going 55 miles an hour on my front passenger side. My airbag never deployed and my seat belt did not lock causing me to fly around. I didn’t see a recall for either of those things

NHTSA ODI 11567076

Recall - no parts available- “If airbag is deployed metal fragments could cause serious injury or death” I feel uncomfortable every time I seatbelt myself in to drive. Get the parts and fix the recall please!

NHTSA ODI 11566278

The contact owns a 2015 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11565723

Airbag recall that currently has no remedy and no eta on repair or remedy

NHTSA ODI 11565308

The contact owns a 2015 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11563713

The contact owns a 2015 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11563842

I have a 2015 Acadia Denali with 95000 miles. I am getting the "service side detection system" message whenever I start my car, and the blindspot lights, cross-traffic detection etc. do not function at all. A"nationwide" problem I was told. I was also told that it would cost $800+ to replace if/when the part was available. I am really frustrated with this and was wondering a) whether this malfunction is a part of a service recall (given it is apparently a "nationwide" problem); b) whether the $800 replacement cost is accurate given that the part appears to be available for under $200 online; and c) whether purchasing this part will even fix the problem given that other forum members have stated that once this issue comes up, it continues to malfunction, even after the part is replaced. Very disappointed right now, particularly since this issue has been recurring on a number of GMC vehicles for at least 5 years.

NHTSA ODI 11563270

The contact owns a 2015 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11563379

2nd time AC compressor motor breaks and as is in line with the serpentine belt, all other systems including electrical and engine stop working. Poor engineering or other reason causing part to break down.

NHTSA ODI 11562569

The contact owns a 2015 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was unavailable. The manufacturer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer was made aware of the issue. The contact had not experienced the failure. VIN tool confirms parts not available.

NHTSA ODI 11560737

The contact owns a 2015 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11560283

The contact owns a 2015 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11559153

The contact owns a 2015 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11557598