What 258 owners told NHTSA about the 2015 Ford Taurus

AFTER TRYING TO START MY CAR THIS MORNING, THE VEHICLE WOULD TURN OVER BUT WOULDN'T START. I LEARNED OF A RECALL THAT AFFECTED OTHER 2015 TAURUS' FOR THE FUEL CONTROL PUMP MODULE AND REPLACED THE PART WITHOUT ANY FURTHER ISSUE. MY VEHICLE HOWEVER STATED NO RECALLS WHEN SEARCHED BY VIN. VEHICLE WAS STATIONARY IN PARKING LOT. NO MECHANICAL CODES WERE SHOWING EITHER, VEHICLE WOULD JUST TURN OVER BUT NOT START.

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VEHICLE WAS PARKED IN A PARKING LOT AND WOULD CRANK, BUT NOT START RANDOMLY. THERE IS A RECALL FOR THIS PART ON OTHER 2015 FORD TAURUS, BUT APPARANTLY NOT FOR MY SPECIFIC MODEL, WHICH I FIND STRANGE. THE NHTSA CAMPAIGN NUMBER IS 16V621000. IT SAYS IT INCLUDES THE 2015 FORD TAURUS AWD, WHICH MY VEHICLE IS. WHEN I SEARCH RECALL BY VIN, MY 2015 FORD TAURUS SAYS THERE IS NO RECALL, WHEN CLEARLY MY MODEL SHOULD BE INCLUDED WITH THE OTHER 2015 MODELS.

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I WAS ABOUT TO GO TO LUNCH AT WORK WHEN MY CAR WOULDN'T START. THE AUTOMOTIVE INSTRUCTOR AT THE TECHNICAL COLLEGE I WORK AT TOLD ME IT WAS THE FUEL PUMP AND SYSTEM. HE CHECK THE FUEL TANK BY AND FINALLY GOT IT TO START. WHEN I GIT READY TO GO TO WORK JULY 6TH AT 7AM, MY CAR WOULDN'T START AGAIN AND HASN'T STARTED SINCE I DROVE IT LAST ON SUNDAY JULY 5TH. I HAVE BEEN WITHOUT A VEHICLE SINCE AND NOW I'M TRYING TO TRADE IT FOR A BETTER VEHICLE. MY 2015 FORD TAURUS ONLY HAS 63,300 MILES.

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TL* THE CONTACT OWNS A 2015 FORD TAURUS. CONTACT STATED THAT AFTER PARKING THE VEHICLE, THEY ATTEMPTED TO RESTART THE VEHICLE HOWEVER, THE VEHICLE SHUDDERED AND STALLED. THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS TOWED TO THE RESIDENCE WHERE AN INDEPENDENT MECHANIC DIAGNOSED THE VEHICLE. THE DTC CODE WAS P0627 (FUEL PUMP FAILURE). THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 16V621000 (FUEL SYSTEM, GASOLINE), HOWEVER, THE VIN WAS NOT INCLUDED. THE CONTACT MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

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I WAS PARKED IN MY APARTMENT COMPLEX PARKINGS. I WAS CHARGING MY PHONE IN THE CAR WHILE THE ENGINE IS OFF. THE RADIO AS WELL AS THE INTERIOR LIGHTS WERE ON FOR APPROXIMATELY 45 MINS. THEN, I TRIED TO START THE ENGINE, BUT IT DID NOT START. IT WAS GIVING A WEIRD SOUND THAT IS SCARY TO ME, THE OWNER. SO, I LEFT IT AS IS FOR THE NIGHT. I AM NOW REPORTING THIS PROBLEM BECAUSE WHEN I ENTERED MY VEHICLE'S VIN NUMBER, THE WEBSITE STATED THAT IT DOES NOT HAVE ANY RECALLS IN IT. I KNOW THAT 2015 FORD TAURUS HAS THIS RECALL PROBLEM, BUT FOR SOME REASON, MY CAR IS NOT INCLUDED WITH THESE CARS. *TR

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TRIED TO START CAR ONE MORNING HAD IT TOWED TO A DEALER AND IT TURNS OUT IT WAS THE FUEL PUMP DRIVE MODULE AND REPLACING IT FIXED THE PROBLEM. THERE WAS A RECALL FOR FORD TAURUS OF 2013-2015 AND THEY SAID MY VEHICLE WAS NOT AFFECTED, BUT CLEARLY IT WAS.

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WHILE DRIVING MY VEHICLE HOME FROM WORK THE ENGINE BEGAN SHUDDERING, SURGING, AND FINALLY DIED LEAVING ME STRANDED ON THE SIDE OF THE ROAD CAUSING POTENTIAL HAZARD FOR MYSELF AS WELL AS OTHER DRIVERS. I TOWED THE VEHICLE TO MY MECHANIC WHO TOLD ME IT COULD BE EITHER THE HIGH PRESSURE FUEL PUMP OR THE FUEL PUMP CONTROL MODULE. THE VEHICLE ONLY HAS 61,000 MILES ON IT MAKING IT JUST OUTSIDE THE MANUFACTURER'S 60,000 MILE WARRANTY. FORD REFUSED TO EXTEND ANY KIND OF WARRANTY WHEN THE MECHANIC CALLED. WHEN I CHECKED THE ISSUE ONLINE I LEARNED OF A 2016 FORD RECALL REGARDING THE FUEL PUMP CONTROL MODULE FOR 2013-2015 FORD VEHICLES WHICH APPARENTLY DOES NOT COVER MY CAR. BOTH THE MECHANIC AND I ARE BAFFLED THAT A FUEL PUMP COULD SUDDENLY FAIL WITH ONLY 61,000 MILES ON THE VEHICLE AND HE WAS VERY SURPRISED THAT FORD WOULD NOT DO ANYTHING TO EVEN ASSIST WITH THE COST OF THE REPAIR. AS FAR AS THE FUEL PUMP CONTROL MODULE, I AM STILL IN THE PROCESS OF TALKING WITH FORD ABOUT IT.

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TL* THE CONTACT OWNS A 2014 FORD TAURUS. THE CONTACT STATED THAT THE FUEL PUMP MODULE FAILED. THE CONTACT PURCHASED THE PART AT FRAMINGHAM FORD DEALER, (1200 WORCESTER RD, FRAMINGHAM, MA 01702,) AND WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE FUEL PUMP MODULE WAS REPLACED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 89,000.

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TL* THE CONTACT OWNS A 2015 FORD TAURUS. THE CONTACT STATED THAT WHILE HIS WIFE WAS ATTEMPTING TO START THE VEHICLE, THE VEHICLE FAILED TO START. THE CONTACT STATED THAT THERE WERE NO WARNING LIGHTS ILLUMINATED. THE CONTACT STATED THAT AFTER RESEARCHING THE FAILURE HE BECAME AWARE OF NHTSA CAMPAIGN NUMBER: 16V621000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT HE REPLACED THE FUEL PUMP RELAY MODULE ON HIS OWN. JARRETT FORD, INC. LOCATED AT 38300 DICK JARRETT WAY, DADE CITY, FL 33525, WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.

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TL* THE CONTACT OWNS A 2015 FORD TAURUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE LOST MOTIVE POWER, BUT REMAINED IDLE. THE CONTACT COASTED THE VEHICLE OFF OF THE ROADWAY. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHERE THE BATTERY WAS RECHARGED. THE VEHICLE OPERATED AS INTENDED FOR SEVERAL DAYS HOWEVER THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO (CORTESE FORD/LINCOLN, 2500 W HENRIETA RD, ROCHESTER, NY 14626), WHERE IT WAS DETERMINED THAT THE FUEL PUMP MODULE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 82,316.

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TL* THE CONTACT OWNS A 2015 FORD TAURUS. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WITHOUT WARNING. THE VEHICLE WAS TOWED TO BYERLY FORD (4041 DIXIE HWY, LOUISVILLE, KY 40216, (502) 448-1661) WHERE IT WAS DIAGNOSED THAT THE FUEL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V621000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 35,250.

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2015 FORD TAURUS. CONSUMER WRITES IN REGARDS TO FORD FUEL MODULE PROBLEM. *LD THE CONSUMER STATED WHILE DRIVING THE VEHICLE STOPPED RUNNING. THE CONSUMER STATED THE VEHICLE SHOULD HAVE BEEN INCLUDED IN RECALL 16V621000. *JS

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I WAS SLOWING DOWN FROM APPROXIMATELY 40MPH FOR A STOP SIGN. NORMAL/BELOW NORMAL DRIVING CONDITIONS. AND THE CAR JUST DIED AT ABT 20MPH. FULL TANK OF PREMIUM GAS. NO SPUTTER. NO HESITATION. AND ONE STOPPED THE VEHICLE STARTED RIGHT BACK UP AGAIN. THIS WAS IN PHOENIX ARIZONA

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TL* THE CONTACT OWNS A 2015 FORD TAURUS. WHILE DRIVING 65 MPH, THE VEHICLE SHUT OFF WITHOUT WARNING. THE VEHICLE WAS TOWED TO QUALITY MOTORS OF INDEPENDENCE (2022 W MAIN ST, INDEPENDENCE, KS 67301, 833-501-1227) WHERE IT WAS DIAGNOSED THAT THE FUEL CONTROL MODULE NEEDED TO BE REPLACED. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 16V621000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE CONTACT WAS PROVIDED CASE NUMBER: CAS24891768. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 58,000.

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TL* THE CONTACT OWNS A 2015 FORD TAURUS. WHILE DRIVING 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. ON ANOTHER OCCASION, THE VEHICLE PROVIDED THE INCORRECT FUEL READING WHEN THE CONTACT ATTEMPTED TO REVERSE THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FUEL PUMP WAS NOT CONNECTED TO THE FUEL CONTROL MODULE, AND THE FUEL GAUGE PROVIDED AN INCORRECT READING. THE MECHANIC STATED THAT THE FUEL PUMP CONTROL MODULE FAILED AND THAT THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 16V621000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 80,000.

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TL* THE CONTACT OWNS A 2015 FORD TAURUS. WHILE BACKING THE VEHICLE OUT OF THE GARAGE, IT STALLED AND DID NOT RESTART. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO RICK FORD SALES (989-642-5261, LOCATED AT 111 E SAGINAW ST, HEMLOCK, MI 48626) WHERE IT WAS REPAIRED IN 2017 PER NHTSA CAMPAIGN NUMBER: 16V621000 (FUEL SYSTEM, GASOLINE). THE TECHNICIAN DIAGNOSED AND REPLACED THE FDAA8Z/9D370/B MODULE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE RECALL WOULD NOT BE PERFORMED AGAIN. THE FAILURE MILEAGE WAS APPROXIMATELY 38,000. *BF *AS

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WHILE DRIVING AT 55 MPH ON BUSY ROAD, VEHICLE LOST POWER. ALMOST REAR-ENDED BEFORE BEING ABLE TO COAST INTO EMPTY PARKING LOT. WENT INTO LIMP MODE. COULD NOT ACCELERATE. VEHICLE MAINTENANCE INDICATOR WITH WRENCH CAME ON. TURNED CAR OFF. WAITED ONE MINUTE. CAR RESTARTED. NO INDICATOR LIGHT. THIS IS THE SECOND TIME THIS HAS HAPPENED WITH THIS VEHICLE. THE FIRST TIME THIS HAPPENED ON 6/18/19, I RESEARCHED AND FOUND A RECALL 16S31 FOR MODELS BUILT IN CHICAGO. MY VEHICLE VIN WAS NOT INCLUDED IN RECALL. I TOOK THE CAR TO DEALERSHIP, THEY COULD NOT FIND AN ERROR CODE OR RECREATE FAILURE. I STILL HAD THEM REPLACE THE PART UNDER THE RECALL AT A COST TO MYSELF. PART WAS NEW FUEL PUMP CONTROL MODULE. I FILED COMPLAINT 11220834 WITH NHTSA. MY FEAR IS THIS IS GOING TO HAPPEN AGAIN AND IF I AM ON THE EXPRESSWAY, THE RESULTS COULD BE CATASTROPHIC.

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CAR SHUTS OFF WITH NO WARNING WHILE DRIVING AT DIFFERENT SPEEDS. WHEEL LOCKS UP NO POWER PERIOD. AFTER A COUPLE OF MINUTES RESETS ITSELF AND START AGAIN. IF YOU TRY TO START IMEDIATLY, WILL NOT START. HAS HAPPENED SEVERAL TIMES OVER PAST FEW MONTHS

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CAR STALLS WITHOUT WARNING WHILE DRIVING. HAS HAPPENED TWICE SINCE I BOUGHT THE CAR THIS SPRING. ONCE I WAS COMPLETING A TURN FROM A STOP THE OTHER TIME I WAS DOING A CONSISTENT SPEED OF ABOUT 40MPH. NO WARNING LIGHTS BEFORE OR AFTER, JUST A NOTIFICATION THE 'TRANSMISSION NOT IN PARK' ONCE THE CAR WASN'T RUNNING. EACH TIME THE DEALER PUT IT ON THE COMPUTER AND SAID THERE IS NO ISSUE FOUND. THERE IS A RECALL FOR 2013-1015 TAURUS HOWEVER MY VIN ISN'T INCLUDED IN THE FUEL PUMP ELECTRIC MODULE REPLACEMENT THOUGH STALLING IS AN ISSUE CITED IN THAT RECALL. DEALER SAYS THERE IS NO PROBLEM WITH THE FUEL PUMP ELECTRIC MODULE BECAUSE THE COMPUTER SAYS SO. I LEFT MY CAR AT THE DEALERSHIP FOR ABOUT 3 WEEKS THINKING IT MIGHT BE AN ELECTRICAL PROBLEM SINCE THE GPS INTERMITTENTLY DOESN'T WORK THE PANIC ALARM GOES OFF MULTIPLE TIMES A WEEK FOR NO REASON. DEALER SUGGESTS REPLACING THE SD CARD. I AM AFRAID TO DRIVE MY CAR, ESPECIALLY WITH THE DEATHS RECENTLY FROM CARS STALLING. I WILL MOST LIKELY PAY OUT OF POCKET TO CHANGE THE FUEL PUMP ELECTRIC MODULE AS I CAN'T AVOID THE HIGHWAY FOREVER. I WILL BE HAPPY TO SEND YOU THE PART ONCE IT IS REPLACED IF IT WILL HELP INVESTIGATE THE PROBLEM. HOPEFULLY THAT WILL SOLVE THE PROBLEM, OTHERWISE I AM NOT SURE WHAT TO DO. HELP PLEASE! I DON'T HAVE POLICE REPORTS OR ACCIDENT PHOTOS THANKFULLY.

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TAKATA RECALL, FAULTY FUEL PUMP, WITH NO CHECK ENGINE LIGHT ON, OR NO WARNING. DROVE IT TO WORK JUST FINE , AND WHEN I GOT OF 8 HOURS LATER IT WOULDNT TURN OVER. LIKE I SAID NO WARNING WHATSOEVER. HAD TO HAVE IT TOWED OFF MY WORK PARKING LOT AND TOOK IT TO A FORD DEALERSHIP AND THEY SAID IT WAS THE FUEL PUMP

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TL* THE CONTACT OWNS A 2015 FORD TAURUS. WHILE DRIVING 5 MPH AND MAKING A TURN, THE VEHICLE STALLED AND THE OIL CHANGE MESSAGE WAS DISPLAYED. THE VEHICLE WAS TOWED TO AN INDEPENDENT LOT AND THE TOW TRUCK DRIVER STATED THAT THE FUEL PUMP WAS INOPERABLE. THE CONTACT CALLED ACADEMY FORD (13401 BALTIMORE AVE, LAUREL, MD 20707, (800) 658-7794) AND INFORMED THEM OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO THE LOCAL DEALER. THE FAILURE MILEAGE WAS 80,000.

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I WAS DRIVING AT HIGHWAY SPEED WHEN MY ENGINE DIED AND THE WRENCH LIGHT CAME ON. THE CAR STALLED VERY RAPIDLY. LUCKILY I WAS ABLE TO MAKE IT TO THE SHOULDER BEFORE AN ONCOMING TRAFFIC COULD COLLIDE WITH ME. AFTER RESTARTING MY CAR, I WAS ABLE TO DRIVE HOME WITHOUT FURTHER INCIDENT. THIS PROBLEM HAS HAPPENED MULTIPLE TIMES SINCE. I CHECKED AND MY MODEL IS NOT ELIGIBLE FOR RECALL 16V621000. I DON'T UNDERSTAND WHY FORD IS NOT RECALLING ALL TAURUS OF THIS YEAR RANGE AS THE PROBLEM DOES NOT SEEM ISOLATED TO JUST THE ECOBOOST ENGINES. THERE ARE MANY PEOPLE REPORTING THE SAME ISSUE WITH NON-ECOBOOST ENGINES. THIS IS NOT RIGHT TO GAMBLE WITH PEOPLE'S SAFETY. I WOULD REALLY HOPE THAT THE NHTSA TAKES THIS SERIOUSLY.

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TL* THE CONTACT CALLED ON BEHALF OF THE OWNER OF A 2015 FORD TAURUS. WHILE DRIVING, THE VEHICLE STALLED WITHOUT WARNING. TWO PEOPLE PUSHED THE VEHICLE OVER INTO A PARKING LOT. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FUEL PUMP SENDING UNIT FAILED. THE TECHNICIAN INFORMED THE CONTACT THAT THERE WAS AN UNKNOWN RECALL REGARDING THE FUEL PUMP SENDING UNIT. THE VEHICLE WAS LATER TOWED TO FORD OF PORT RICHEY (10715 US-19, PORT RICHEY, FL 34668, (727) 233-7148) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP SENDING UNIT FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V621000 (FUEL SYSTEM, GASOLINE). NO FURTHER ASSISTANCE WAS PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 54,000.

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TL* THE CONTACT OWNS A 2015 FORD TAURUS. WHILE DRIVING 50 MPH, THE VEHICLE BEGAN TO HESITATE AND THE POWER TRAIN FAULT AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. THE CONTACT WAS ABLE TO PARK THE VEHICLE ON THE SIDE OF THE ROAD BEFORE THE ENGINE SEIZED. THE VEHICLE WAS UNABLE TO START AND WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 16V621000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS ALSO TOWED TO GIBBES FORD (LOCATED AT 2840 ST MATTHEWS RD, ORANGEBURG, SC 29118, (888) 337-9749) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 125,000.

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TL* THE CONTACT OWNS A 2015 FORD TAURUS. WHILE THE VEHICLE WAS STOPPED AT A STOP SIGN, THE ENGINE FAILED AND SHUT OFF. THE VEHICLE RESTARTED AFTER THE FAILURE. THE VEHICLE WAS TAKEN TO AN UNKNOWN LINCOLN DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 32,578. *BF CONSUMER STATED WHEN I WOULD STOP AT A RED LIGHT OR STOP SIGN SOMETIMES IT WOULD JUST SHUT OFF AND WOULD NOT START IMMEDIATELY IT TOOK A FEW SECONDS OR MORE AND ON THE ONE DAY IT STARTING DOING IT MORE OFTEN SO I HAD IT CHECKED OUT AND WAS BAD PART.*JB

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