What 258 owners told NHTSA about the 2015 Ford Taurus

The contact owns a 2015 Ford Taurus. The contact received notification for NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to complete the recall repair was unavailable. The contact stated that the rearview camera image was blank or inverted while reversing. The contact stated that the manufacturer exceeded a reasonable amount of time to perform the recall repair. Additionally, the contact stated that while driving at various speeds, the vehicle experienced hesitation and jerking upon acceleration. The failure caused the vehicle to lose speed and the engine to shut off. The vehicle recently failed to restart. The vehicle was towed to an independent mechanic shop and a dealer following near-miss accidents. The manufacturer was not yet notified of the powertrain failure, and the vehicle was not repaired. The failure mileage was unknown.

NHTSA ODI 11749313

The fuel gauge in my 2015 Taurus/Interceptor is showing inaccurate fuel levels; it will show there is less fuel in the tank than there actually is, causing me to think I am possibly going to run out of fuel. Example: I will fill the fuel tank when the gauge reads 3/4, which should be around 5 gallons of fuel used. The amount of fuel being put in the tank is significantly less than what the fuel gauge shows.

NHTSA ODI 11741413

The contact owns a 2015 Ford Taurus. The contact stated that after an oil change at a local dealer, the contact was informed that the auxiliary battery wiring harness was failing and needed to be replaced. There was no warning light illuminated. The contact stated that this failure was a series of failures of the vehicle. The contact previously had the fuel pump and the fuel tank mounting bolts replaced. The contact researched online and related the failure to NHTSA Campaign Number: 16V621000 (Fuel System, Gasoline) and NHTSA Campaign Number: 15V605000 (Fuel System, Gasoline). The contact stated that she had not found a recall for the auxiliary battery wiring harness. The contact stated that the dealer had diagnosed the failure of the wiring harness but that the vehicle was not repaired. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 140,000.

NHTSA ODI 11637354

The contact owns a 2015 Ford Focus. The contact stated that while attempting to start the vehicle, the vehicle would not start. The contact stated that after several attempts, the vehicle failed to start. The contact stated while driving at an undisclosed speed, the vehicle inadvertently shut off. The contact stated that the failure had occurred in 2020. The vehicle was taken to the dealer where it was diagnosed with a failed fuel pump and failed modulator. The vehicle was repaired. The failure reoccurred. The vehicle was taken to an independent mechanic where it was diagnosed with a failed fuel pump. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 60,916.

NHTSA ODI 11572059

The contact owns a 2015 Ford Taurus. The contact stated while the vehicle was parked in the driveway, the vehicle would not start. The contact stated that after multiple attempts the vehicle failed to start up. The contact stated no warning light was illuminated. The contact had not taken the vehicle to a local dealer or independent mechanic. The contact researched online and related the failure to NHTSA Campaign Number: 16V621000 (Fuel System, Gasoline). The contact replaced the fuel pump electric module, and the vehicle was repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not under recall. The failure mileage was approximately 90,000.

NHTSA ODI 11499973

The contact owns a 2015 Ford Taurus. The contact stated that on various occasions, the vehicle failed to start up after multiple attempts, without warning. The contact called an independent mechanic who linked the failure to NHTSA Campaign Number: 16V621000 (Fuel System, Gasoline). The contact called the manufacturer who referred him to the NHTSA hotline for assistance. The vehicle was not repaired. The failure mileage was approximately 67,000.

NHTSA ODI 11498258

FUEL PUMP CONTROL MODULE OVERHEATS CAUSING THE CAR TO STOP SUDDENLY POSSIBLY CAUSING AN ACCIDENT.

NHTSA ODI 11492531

The contact owns a 2015 Ford Taurus. The contact stated that the fuel line had been leaking, requiring frequent refueling. The vehicle had been emitting a fuel odor. While idle the vehicle suddenly jerked and the fuel indicator warning illuminated. The contact pulled into a nearby parking space where the fuel indicator showed 20 miles to empty however, the fuel gauge showed empty. The contact had a certified mechanic diagnose the vehicle and determined that the fuel line had been previously repaired as a temporary fix. The fuel line had been replaced. The manufacturer was not made aware of the failure. The approximate failure mileage 127,424.

NHTSA ODI 11486627

The contact owns a 2015 Ford Taurus. The contact stated that while attempting to start the vehicle, the vehicle failed to start. Additionally, while driving approximately 30 MPH, the vehicle started to lose motive power but did not stall. There was no warning light illuminated. The contact had taken the vehicle to a local dealer where the failure could not be duplicated. The vehicle was not repaired. The contact researched online and related the failure to NHTSA Campaign Number: 16V621000 (Fuel System, Gasoline). The manufacturer had been informed of the failure. The failure mileage was approximately 123,000.

NHTSA ODI 11465749

Fuel pump control module failure. No start intermittent. Could have been stuck 5 hours away if it would've been a week earlier. No warning lights or indications previously.

NHTSA ODI 11439236

The contact owns a 2015 Ford Taurus. The contact stated that while driving at unknown speeds, the service vehicle soon warning light illuminated and the vehicle began to violently shake and stall. The contact managed to coast the vehicle off the freeway into a parking lot where the contact turned off and restarted the vehicle and the engine was still running. The vehicle resumed normal operation prior to the failure. The vehicle was having a service check for the oil change at an independent mechanic who diagnosed the vehicle, however, was unable to duplicate the issue. The vehicle then was taken to the dealer where a second diagnostic test was performed, and it was determined the throttle body actuator failed and needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 38,000.

NHTSA ODI 11430186

The contact owns a 2015 Ford Taurus. The contact stated while attempting to start the vehicle, the vehicle would not start. The contact stated that she attempted to get a jump start however, the vehicle still would not start. The contact stated there was no warning light illuminated. The vehicle was then towed to a local dealer where it was diagnosed with the fuel pump module and the battery needing to be replaced. The vehicle was not repaired. The contact was relating the failure to NHTSA campaign number: 16V621000 (Fuel system, Gasoline). The manufacturer had been informed of the failure and informed the contact to call back after the vehicle was diagnosed. The failure mileage was approximately 67,000.

NHTSA ODI 11424660

Unknown

NHTSA ODI 11422731

The contact owns a 2015 Ford Taurus. The contact stated while her husband was driving 40 MPH, the vehicle stalled without warning. The contact's husband had to physically push the vehicle to the side of the roadway. The vehicle was towed to an independent mechanic. The independent mechanic initially diagnosed the vehicle with a defective fuel pump. The fuel pump was replaced however, the failure recurred twice after the replacement. On the third failure, the modulator was replaced due to the modulator over heating the fuel pump. Upon investigation, the mechanic informed the contact of NHTSA Campaign Number: 16V621000 (Fuel System, Gasoline) however, the VIN was not included. The manufacturer was notified of the failure and confirmed that the VIN was not under recall. The vehicle was repaired. The failure mileage was approximately 100,000.

NHTSA ODI 11419920

TL* THE CONTACT OWNS A 2015 FORD TAURUS. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT PULLED OFF TO THE SIDE OF THE ROADWAY AND RESTARTED THE VEHICLE TO RESUME NORMAL DRIVING. ADDITIONALLY, THE CONTACT ALSO STATED THAT THE VEHICLE FAILED ON SEVERAL OCCASIONS TO START-UP AFTER MULTIPLE ATTEMPTS. DUE TO THE FAILURE, THE CONTACT HAD THE VEHICLE TOWED TO AN INDEPENDENT MECHANIC WHERE THEY DISCOVERED THAT THE VEHICLE HAD A DEFECTIVE FUEL PUMP WHICH THE CONTACT HAD REPLACED. HOWEVER RECENTLY, WHILE DRIVING 44 MPH THE FAILURE RETURNED AND THE VEHICLE STALLED WITHOUT WARNING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED HIM THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V621000 (FUEL SYSTEM, GASOLINE). NO FURTHER ASSISTANCE WAS PROVIDED. THE VEHICLE WAS NOT YET REPAIRED. THE FAILURE MILEAGE WAS 73,436.

NHTSA ODI 11413993

TWICE THE POWER WENT OFF ON MY CAR WHILE DRIVING ON THE HIGHWAY. I WAS LUCKY TO BE ABLE TO PULL OFF THE ROAD. WAITED A FEW MINUTES AND GOT POWER BACK. THE CAR MAKES NOISE WHEN GOING DOWN THE ROAD, AND I HAVE ALWAYS BEEN TOLD THAT THE FORD TAURUS DOES THIS. THEY SAID NOTHING WAS WRONG. THE NOISE IS WHERE YOU WONDER IF YOU ARE SAFE, AND PROBABLY WOULD NEVER FIND A BUYER FOR THE VEHICLE. THE CAR SOUNDS LIKE AN ELECTRICAL PROBLEM SOMETIMES FROM THE RADIO, AND WHEN I USE THE PHONE. WEIRD. THE BLUE LIGHTS ON THE DASH BOARD CAN BE BLINDING. HAD MY EYES CHECKED BY A SPECIALIST AND NOT MY EYES. ONE TIME I HAD LEFT MY CAR RUNNING IN PARK IN THE DRIVEWAY AND WHEN WALKING AROUND TO THE OTHER SIDE OF THE CAR, THE CAR ROLLED OUT OF MY DRIVEWAY AND DAMAGED THE DOOR ON THE GARAGE DOOR. OBVIOUSLY THE CAR LOSING POWER TWICE ON A HIGHWAY IS A SERIOUS ISSUE. THIS HAPPENED TWO YEARS AGO, AND TWO MONTHS AGO WAS THE SECOND TIME.

NHTSA ODI 11404784

I WAS DRIVING ON THE HIGHWAY (395 SOUTH). CAR JUST STALLED. NO POWER NOTHING. ALMOST CAUSED ACCIDENT. I WAS LUCKY TO PULL ON THE THE SHOULDER. I AM FAMILIAR WITH THE ISSUE OCCURRED ON LINCOLN/ FORD. EVEN THOUGH THERE IS RECALL FOR CERTAIN MODELS FOR FUEL PUMP RELAY MODULE, FORD DENIES IT AND PUT MY LIFE AND OTHERS IN DANGER. MY WIFE CAME PICKED ME UP AND WENT AUTOPART STORE AND GOT THE PART, INSTALLED IT. BACK ON THE ROAD...

NHTSA ODI 11397151

IT WILL JUST CUT OFF IN THE MIDDLE OF NOWHERE WANT CRANK THE GAS HAND WILL GO UP AND IT WILL SAY IT DOESN'T HAVE GAS THEN I TURN THE CAR OFF LET IT SIT THEN THE GAS HAND WILL GO UP .I CAN LET THE CAR RUN IT CAN BE ON A HALF TANK THEN LET IT RUN ABOUT 10MINS THEN ITS ON EMPTY TANK OF GAS.. IT WILL JUST STOP IN THE STREET

NHTSA ODI 11395478

TL* THE CONTACT OWNS A 2015 FORD TAURUS. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, THE VEHICLE FAILED TO START. THE CONTACT HAD REPLACED THE FUEL PUMP MODULE. THE VEHICLE BEGAN TO FUNCTION PROPERLY. THE VEHICLE HAD NOT BEEN TAKEN TO A DEALER OR CERTIFIED MECHANIC. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT THAT THE VIN WAS NOT UNDER RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 114,000.

NHTSA ODI 11390677

PULLING OUT FROM A RED LIGHT MY CAR STALLED. NO WARNING LIGHTS. 2 DAYS LATER IT WOULD NOT START. FOUND IT TO BE THE FUEL RELAY MODULE THAT IS RECALLED ON OTHER MODELS BUT NOT MINE.

NHTSA ODI 11389880

I PARKED THE CAR AFTER WORK AND THE NEXT MORNING IT WOULDN'T START. NO WARNING, NO CHECK ENGINE LIGHTS OR ANYTHING. I HAVE TO HAVE THE CAR TOWED TO THE DEALERSHIP AND FIND OUT 3 DAYS LATER IT IS THE FUEL PUMP DRIVER MODULE. WHY WOULDN'T I GET ANY WARNING THIS WAS GOING OUT?

NHTSA ODI 11387582

TOE LINK

NHTSA ODI 11387281

ONE DAY I WAS DRIVING DOWN THE ROAD TO WORK AND MY LIGHTS STARTED BLINKING ON AND OFF SAYING STEERING FAULT SERVICE NOW. I LITERALLY JUST GOT THE VEHICLE IN APRIL OF 2020 AND THIS ALL STARTED IN JUNE.

NHTSA ODI 11374607

CUSTOMER STATED VEHICLE STALLED OUT WHILE DRIVING DOWN THE ROAD FROM HER HOUSE AND WOULD ONLY CRANK WITHOUT STARTING AFTERWARDS. NO DIAGNOSTIC TROUBLE CODES STORED IN VEHICLE. VIN IS NOT COVERED UNDER THE CURRENT FUEL PUMP CONTROL MODULE RECALL.

NHTSA ODI 11374310

TL* THE CONTACT OWNS A 2015 FORD TAURUS. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 10 MPH AFTER MOVING OFF FROM A TRAFFIC LIGHT, THE VEHICLE JERKED WHILE THE ACCELERATOR PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE DECELERATED INDEPENDENTLY. THE RPM DECREASED AND THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FUEL PUMP MODULE FAILED AND NEEDED TO BE REPLACED. THE CONTACT STATED THE VEHICLE WAS REPAIRED. THE CONTACT CONTACTED YANKEE FORD (165 WATERMAN DR, SOUTH PORTLAND, ME 04106, (207) 799-5591) AND WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V621000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE 75,100.

NHTSA ODI 11362765