What 45 owners told NHTSA about the 2014 Mitsubishi Outlander

The car just did not start the morning I was headed to work. I had someone inspect my vehicle as I was unsure why is just randomly stopped working It has not been inspected by the manufacturer I did not get no warning of some sort it just didn’t start one morning

NHTSA ODI 11542080

Transmission has filled me twice now. The first time the transmission out was when the car is at approximately 42,000 miles. The first time it went out we were able to pull over safely, but it just gave out while going high speeds on the highway. The second time was luckily in my neighborhood where we were able to coast it back home. Both times not much warning was given. The first time was the one that put us and others at risk being on a road with 60+ speed limits.

NHTSA ODI 11491195

I rear-ended a car after they came to a complete stop at a green light on a road with a 50mph speed limit. I attempted to stop but in the rain my car hydroplaned, and I hit them. Upon impact my seatbelt did not lock up and my airbags didn't deploy despite the fact that I was going at least 20mph. I ended up hitting the steering wheel pretty hard and still have pain, spasms, and soreness.

NHTSA ODI 11466658

The contact owns a 2014 Mitsubishi Outlander. The contact stated that the front passenger’s side seat belt was inoperable. The vehicle was taken to the dealer and diagnosed that the front passenger’s seat belt pretensioner needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that the vehicle was out of warranty. The failure mileage was approximately 120,000.

NHTSA ODI 11433858

TL* THE CONTACT OWNS A 2014 MITSUBISHI OUTLANDER. THE CONTACT HAD THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 20V403000 (SEAT BELTS) AT AUTO STOP MITSUBISHI (PR-2, AGUADILLA PUEBLO, AGUADILLA 00603, PUERTO RICO). UPON PICKING UP THE VEHICLE, THE CONTACT STATED THAT THE SEAT BELT COVER WAS FRACTURED. THE CONTACT INFORMED THE DEALER OF HER CONCERN REGARDING THE SEAT BELT AND WAS INFORMED THAT THE REPLACEMENT PART TO REPAIR THE SEAT BELT WOULD BE ORDERED. THE CONTACT STATED AFTER 4 MONTHS, THE SEAT BELT WAS STILL NOT REPAIRED. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN BACK TO AUTO STOP MITSUBISHI (PR-2, AGUADILLA PUEBLO, AGUADILLA 00603, PUERTO RICO) WHERE IT WAS DIAGNOSED WITH THE SEAT BELT COVER NEEDING TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 76,000.

NHTSA ODI 11416116

THE REARVIEW CAMERA SYSTEM SUDDENLY QUIT SHOWING VIDEO WHEN I PUT THE CAR IN REVERSE. THE CAMERA ITSELF STILL WORKS AS I CAN GO INTO THE SETTINGS FOR BRIGHTNESS, COLOR, ETC., THE BACK UP SENSORS STILL BEEP WHEN I AM BACKING UP AND THE REVERSE LIGHTS STILL WORK AS WELL. FROM LOOKING AT THE MITSUBISHI FORUM (HTTPS://WWW.MITSUBISHI-FORUMS.COM/THREADS/REVERSE-CAMERA-NOT-COMING-ON.72338/#POST-360974) , APPARENTLY THIS IS AN ISSUE FOR MANY PEOPLE. ONE FORUM MEMBER STATES AN ETACS CODING ENTRY CALLED 'REAR_CMR_PRST' SAYS IT IS 'NOT PRESENT.' I FEEL THIS IS MOST DEFINITELY A SAFETY ISSUE, PARTICULARLY WHEN BACKING OUT OF A PUBLIC PARKING SPOT. I REALIZE THIS IS A CONVENIENCE ITEM FOR MY YEAR OF VEHICLE (2014), BUT SINCE THE CAMERON GULBRANSEN KIDS TRANSPORTATION SAFETY ACT OF 2007 BECAME LAW AS OF MAY 1, 2018, THESE ITEMS ARE STANDARD EQUIPMENT ON ALL NEW VEHICLES. FROM READING THE FORUM, ANY REPAIRS ARE AT THE EXPENSE OF THE CONSUMER, AND MY LOCAL MITSUBISHI SHOPS HAVE NO IDEA OF WHAT IS WRONG AND HAVE NEVER HEARD OF THE PROBLEM. MANY IN THE FORUM MENTION 'VEHICLE SIGNAL CHECK' MENU, ETACS PROGRAMMING, CAN COMMUNICATIONS, CODING DATA, AND OTHER WIRING INFORMATION THE AVERAGE CONSUMER IS OBLIVIOUS OF. IF REARVIEW CAMERAS ARE REQUIRED EQUIPMENT DUE TO PASSAGE OF THE ABOVE LAW, SHOULDN'T THIS ISSUE BE A SAFETY RECALL FOR REPAIR OR REPLACEMENT OF THE DEFECT AT MANUFACTURER EXPENSE? BY THE WAY, THIS CAR HAS NEVER BEEN IN ANY ACCIDENT, HAD ANY DAMAGE DONE TO THE REAR OF THE VEHICLE AND HAS ALWAYS BEEN WELL CARED FOR AND MAINTAINED.

NHTSA ODI 11415284

THE CAR STARTED SHAKING PROFUSELY WHILE DRIVING. I PULLED OVER AND IT WAS LOUD. I TURNED OFF THE CAR AND EVERYTHING SEEMED NORMAL. I STARTED DRIVING AND AFTER ABOUT 100YARDS IT STARTED SHAKING AND WOULDN'T ACCELERATE. I WAS ON ACCESS ROAD DRIVING. IT CAME ALL OF A SUDDEN.

NHTSA ODI 11413289

WHEN I PUT MY CAR IN REVERSE, MY REAR CAMERA DOES NOT WORK.... I HAVE NOT HAD ANY SORT OF ACCIDENT.

NHTSA ODI 11367099

I WAS DRIVING ON THE HIGHWAY AND WITH NO WARNING THE VEHICLE LOST PRESSURE WHEN PRESSING ON THE GAS PEDDLE TO DRIVE TO MAINTAIN SPEED LIMIT WHEN DRIVING THE CAR. THE TRANSMISSION FLUID WAS CHECKED AND THERE WAS THE RECOMMENDED LEVEL OF TRANSMISSION FLUID. MECHANIC STATED ERROR CODE P0868. PER MECHANIC/TRANSMISSION SPECIALIST THIS IS A KNOWN PROBLEM WITH MITSUBISHI TRANSMISSIONS AND THEY ARE ONLY ABLE TO GET THE TRANSMISSION FROM A DEALER. PLEASE NOTE THAT HIS HAS OCCURRED TO OTHER 2014 MITSUBISHI OUTLANDERS WITH 50,000 OR LESS THAT WERE PURCHASED AT THE LANCASTER MITSUBISHI IN LANCASTER, PA.

NHTSA ODI 11322793

SPEED DROPPED AND WON'T GO OUT OF SECOND GEAR, MECHANIC SAYS ALL OF THESE TRANSMISSIONS ARE BAD AND DANGEROUS, HAPPENED ON CITY STREET

NHTSA ODI 11320185

TL* THE CONTACT OWNS A 2014 MITSUBISHI OUTLANDER. WHILE DRIVING 45 MPH, THE CVT WARNING INDICATOR ILLUMINATED AND "OVERHEATING PLEASE SLOW DOWN" APPEARED ON THE INSTRUMENT PANEL. THE CONTACT WAS ABLE TO PARK ON THE SIDE OF THE ROAD FOR THIRTY MINUTES TO WAIT FOR THE WARNING INDICATOR TO TURN OFF BEFORE RESTARTING THE VEHICLE. WHILE DRIVING UP A HILL, THE VEHICLE WOULD NOT EXCEED 30 MPH. THE VEHICLE WAS TOWED TO COLONIAL MITSUBISHI (300 MYERS DR, CHARLOTTESVILLE, VA 22901, (888) 833-2507) WHERE THE CVT WAS RESET. THE DEALER DIAGNOSED THAT THE TRANSITION NEEDED TO BE REPLACED. THE VEHICLE WAS TOWED FOR A SECOND TIME TO POMOCO MITSUBISHI HAMPTON (LOCATED AT 4206 W MERCURY BLVD, HAMPTON, VA 23666, (757) 890-8800) WHERE IT WAS DIAGNOSED THAT THE TRANSITION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 133,609.

NHTSA ODI 11270460

TL* THE CONTACT OWNS A 2014 MITSUBISHI OUTLANDER. WHILE DRIVING, A MESSAGE FLASHED INDICATING TO SLOW DOWN BECAUSE THE TRANSMISSION WAS OVERHEATING. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V563000 (POWER TRAIN); ALTHOUGH, THE VEHICLE EXHIBITED THE SAME FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.

NHTSA ODI 11223130

FRONT PASSENGER SIDE SEAT BELT CANNOT BE RETRACTED. UNDER 60K MILES. VEHICLE HANDLED WITH GREAT CARE THROUGHOUT.

NHTSA ODI 11221910

I PLACED MY CHILD IN THE CAR SEAT IN THE REAR SEAT OF THE VEHICLE. IT WAS A WARM DAY SO ONCE SHE WAS SAFELY FASTENED, I STARTED THE CAR TO RUN THE AIR CONDITIONER. IT HAS A KEYLESS START AND THE KEYS WERE IN MY POCKET. ONCE THE CAR WAS STARTED, I GOT OUT TO GO BACK TO THE BACK SEAT WITH MY DAUGHTER WHILE WE WAITED ON MY WIFE, WHO WAS STILL IN THE RESTAURANT PAYING THE BILL. WHEN I GOT OUT OF THE CAR, THE KEYS WERE STILL IN MY POCKET. I CLOSED THE DRIVER DOOR. IT STARTED BEEPING BECAUSE THE KEYS WERE NOT PRESENT (THEY WERE IN MY POCKET, NOT THE INTERIOR OF THE VEHICLE). THIS CAUSED THE DOORS TO LOCK. I TRIED TO OPEN ALL OF THE DOORS, THEY WERE ALL LOCKED. THE KEY FOB WOULD NOT UNLOCK THE DOORS. I PRESSED THE BUTTON ON THE KEY FOB TO RELEASE THE MANUAL KEY. I INSTERTED IT INTO THE KEY HOLE AND TURNED. IT WOULD NOT RESPOND. NONE OF THE BUTTONS WOULD RESPOND. MANUAL KEY APPEARS TO ALSO BE ELECTRONIC. MY 16 MONTH OLD CHILD WAS LOCKED IN THE RUNNING CAR ALONE. MY WIFE CAME OUT AND WAS TRYING TO APPEASE HER THROUGH THE WINDOW. WE CALLED EMERGENCY SERVICES AND THE FIRE DEPARTMENT WAS DISPATCHED. AFTER ABOUT 15 MINUTES, MY UNSUPERVISED DAUGHTER PULLED HER BARRETTE FROM HER HAIR AND PLACED IT IN HER MOUTH. I PULLED A GREEN STAKE FROM THE GROUND THAT WAS PREVIOUSLY SUPPORTING AN ADOLESCENT TREE. I THREW IT LIKE A JAVELIN 10 TIMES AT THE CAR WINDOW IN AN ATTEMPT TO BREAK IT. IT WOULDN'T BREAK. LUCKILY, A MAN PULLED UP WITH A SMALL WINDOW BREAKING HAMMER DESIGNED TO BREAK WINDOWS FROM THE INSIDE OF A CAR SUBMERGED IN WATER. I USED THIS TO EVENTUALLY BREAK THE WINDOW AND DISLODGE THE ITEM FROM MY DAUGHTER'S THROAT. THE CAR LOCKED ME OUT ALTHOUGH A RETAINED THE KEYS. LUCKILY THE VEHICLE WAS RUNNING. ANY PARENT WHO PARKS THE CAR AND GETS OUT TO REMOVE THEIR CAR FROM THE REAR SEAT COULD EXPERIENCE THE SAME FATE. I CAN REPLICATE THIS ISSUE ON COMMAND. IT WASN'T A FLUKE.

NHTSA ODI 11207131

AT JUST UNDER 60,000 MILES, THE REAR BACK UP CAMERA STOPPED WORKING, RESULTING IN A SAFETY HAZARD WHILE BACKING UP. WHEN I CONTACTED THE DEALER, I WAS TOLD THEY ARE FAMILIAR WITH THE ISSUE, BUT IT'S COMMONLY IN THE STEREO HEAD UNIT, WHICH IS NOT COVERED UNDER WARRANTY, AND WOULD NOT LOOK AT IT AS THEY SAID IT'S COSTLY , UP TO $800 TO REPLACE THE HEAD UNIT.

NHTSA ODI 11132199

WE HAD A SPONTANEOUS SUNROOF GLASS EXPLOSION. WE WERE DRIVING DOWN THE HIGHWAY APPROXIMATELY GOING 65MPH AT NIGHT, AND THERE WAS NO OTHER VEHICLES AROUND. ALL OF A SUDDEN THERE WAS A LARGE EXPLOSION SOUND. I THOUGHT AT FIRST THAT A TIRE MAY HAVE BLOWN. I THEN HEARD A LARGE AMOUNT OF WIND COMING FROM THE TOP OF CAR. I PULLED OVER TO INSPECT AND SAW THE SUNROOF WAS SHATTERED, WITH MANY OF THE PIECES ON TOP OF THE INSIDE SHIELD.

NHTSA ODI 11111122

ON MARCH 6, 2018 I WAS INVOLVED IN A CRASH. I REAR ENDED ANOTHER VEHICLE IN SLOW MOVING BUMPER TO BUMPER TRAFFIC. WHEN I HIT THE BRAKE THE CAR BEGAN TO SLIDE STRAIGHT FORWARD. NO PULSATION FROM THE ANTI-LOCK BRAKES. I WAS AND AM VERY SURPRISED THAT MY CAR DID NOT STOP IN TIME. IN THE INTERIM I SETTLED MY CLAIM WITH MY INSURANCE COMPANY. ON 3/29/2018. ON 3/30/2018 I RECEIVED A LETTER FROM MITSUBISHI TELLING ME OF AN ISSUE THEY CALL A "PARKING BREAK" PROBLEM. I HAVE ASKED SEVERAL MECHANICS ABOUT THE POSSIBLE NEED TO REPLACE "THE PISTON ASSEMBLY OF THE REAR BRAKE CALIPER WILL BE REPLACED WITH A COUNTERMEASURE UNIT". I HAVE BEE ASSURED THIS COULD HAVE CAUSED A FAILURE TO THE ANTI-LOCK BRAKING SYSTEM. BECAUSE I NO LONGER OWN THE CAR I HAVE NOTIFIED ALLSTATE INSURANCE OF THE PRESENT RECALL. IF POSSIBLE THIS SHOULD BE AN URGENT RECALL. SADLY I HAVE LOST THOUSANDS OF DOLLARS AND A RECORD OF 36 YEARS OF ACCIDENT FREE DRIVING. PLEASE INVESTIGATE

NHTSA ODI 11083141

WHILE IN MOTION, THERE IS A NOISE COMING FROM THE WHEELS, AND IT GETS LOUDER AS THE SPEED INCREASES AND THEN A BURNING SMELL, AND THE NOISE GETS LOWER WHEN REDUCING SPEED.

NHTSA ODI 11078478

TL* THE CONTACT OWNS A 2014 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V383000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER (OURISMAN MITSUBISHI, 4404 BRANCH AVE #100, MARLOW HEIGHTS, MD 20748) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ODI 11067003

AIRBAG SERVICE REQUIRED LIGHT IS STAYING ON WITH NO ACCIDENTS OR REASON FOR DEPLOYMENT. THE VEHICLE IS STATIONARY AND THE WARNING STAYS ON, ALSO THE PASSENGER SEATBELT LIGHT IS STAYING ON

NHTSA ODI 11044817

TL* THE CONTACT OWNS A 2014 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT THE WINDSHIELD WIPERS, WHEN ACTIVATED, FAILED TO RETURN TO THE DOWNWARD POSITION. THE CONTACT TOOK THE VEHICLE TO HAYWARD MITSUBISHI (25601 MISSION BLVD, HAYWARD, CA 94544; 510-999-5999) WHERE IT WAS DIAGNOSED THAT THE WINDSHIELD MOTOR WAS CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WAS A RECALL ON THE VEHICLE; HOWEVER, THE VIN WAS NOT INCLUDED. THE APPROXIMATE FAILURE MILEAGE WAS 79,000.

NHTSA ODI 11043956

I WAS RECENTLY IN A WRECK AND MY CARS AIR BAGS DID NOT DEPLOY AND MY SEAT BELTS DID NOT LOCK IN. I WAS SITTING STATIONARY AS THE TRAFFIC IN FRONT OF ME HAD STOPPED TO ALLOW SOMEONE TO TURN. ALL OF A SUDDEN A CAR SMASHED INTO MY REAR END. ALL PASSENGERS IN THE CAR AND MYSELF WERE THROWN FORWARD. THE SEAT BELTS DID NOT LOCK US IN SAFELY. I HIT MY STEERING WHEEL AND LEFT PANEL NEAR WINDSHIELD. THE PASSENGER HIT THE SUN VISOR ABOVE HIS HEAD. THE BACK DRIVER PASSENGER WAS JOLTED UPWARD HITTING THE CEILING AND DRIVERS SEAT. THE BACK PASSENGER ON THE OTHER SIDE WAS JOLTED UP HITTING THE CEILING AND PASSENGER SEAT. THE IMPACT WAS HARD ENOUGH TO MOVE MY CAR 33 FEET FORWARD AND INTO ANOTHER CAR. ON IMPACT MY AIR BAGS DID NOT DEPLOY WHICH CAUSED US TO ALL GO AIRBORNE IN THE CAR HITTING CEILING, SEATS, AND EQUIPMENT. THE REAR PASSENGER EYEGLASSES LANDED IN THE 3RD ROW SEATING SO THE IMPACT WAS HARD ENOUGH THAT SOME SAFETY DEVICES SHOULD HAVE WORKED PROPERLY AND SUFFICIENTLY.

NHTSA ODI 11020503

AIR BAG LIGHT ALWAYS ON. ALTERNATOR CONTINUES TO RUN EVEN WHEN CAR IS TURNED OFF WHICH KILLS MY BATTERY.

NHTSA ODI 11019423

THERE IS A PROBLEM WITH THESE VEHICLES. THE FRONT HEADLIGHTS NEED TO BE REPLACED EVERY 6 MONTHS OR LESS. THERE HAVE ALSO BEEN PROBLEMS WITH THE COMPUTER. I WAS DRIVING AND THE REAR CAMERA CAME ON WHILE IN DRIVE. I PULLED INTO A PARKING LOT. WHEN I STARTED THE CAR I HAD NO BRAKES AND NO POWER STEERING. I TURNED OFF THE CAR AND TURNED IT BACK ON AND IT WAS FINE. I HAD IT TOWED IN FOR SERVICE AND THE DEALERSHIP SERVICE CENTER SAID THE COMPUTER HAD NO CODES TO INDICATE ANY PROBLEM AND THEY CAN NOT RECREATE THE PROBLEM. ALSO, THE BATTERY HAS BEEN REPLACED ON THIS VEHICLE AT LEAST 3 TIMES.

NHTSA ODI 11004317

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V792000 (VISIBILITY/WIPER) WAS RECEIVED IN NOVEMBER OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ODI 10948391