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What 45 owners told NHTSA about the 2014 Mitsubishi Outlander

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (45)Crash / fire / injury (11)Airbags (12)Seat belts (7)Transmission & drivetrain (7)Visibility & wipers (5)Body & structure (4)Speed control (4)Electrical system (3)Brakes (2)Electronic Stability Control (esc) (2)Equipment Adaptive/mobility (2)

3 of 45 complaints match · Electrical system · clear filters

Sep 28, 2018Electrical system

AT JUST UNDER 60,000 MILES, THE REAR BACK UP CAMERA STOPPED WORKING, RESULTING IN A SAFETY HAZARD WHILE BACKING UP. WHEN I CONTACTED THE DEALER, I WAS TOLD THEY ARE FAMILIAR WITH THE ISSUE, BUT IT'S COMMONLY IN THE STEREO HEAD UNIT, WHICH IS NOT COVERED UNDER WARRANTY, AND WOULD NOT LOOK AT IT AS THEY SAID IT'S COSTLY , UP TO $800 TO REPLACE THE HEAD UNIT.

NHTSA ODI 11132199

Oct 1, 2014Electrical systemLatches & locksEquipment Adaptive/mobility

DOORS DOES NOT LOCK AUTOMATICALLY ONCE YOU ARE ON DRIVE. DRIVER MANUALLY NEED TO LOCK THE DOORS. TOOK THE CAR TO DEALER TO CONFIGURE AUTOMATIC DOOR LOCK, BUT THEY HAVE MENTIONED THE VEHICLE IS NOT EQUIPPED TO LOCK THE DOORS AUTOMATICALLY. THIS IS A BASIC SAFETY FEATURE, I DIDN'T UNDERSTAND WHY THIS FEATURE NOT EQUIPPED. *TR

NHTSA ODI 10640414

Aug 14, 2014Electrical systemAirbagsEquipment Adaptive/mobility

WHILE DRIVING THE FCM, (FRONT CRASH MITIGATION), AND ACC, (ADAPTER CRUISE CONTROL), LIGHTS CAME ON WITH MESSAGE "SERVICE REQUIRED". I TOOK THE CAR TO THE DEALER THEY COULD FIND NOTHING WRONG. A MONTH LATER THEY CAME ON AGAIN, THE DEALER COULD FIND NOTHING WRONG. THE NEXT TIME THE LIGHTS CAME ON IT WAS "AIRBAG SERVICE REQUIRED". I TOOK THE CAR TO THE DEALER, THEY DIAGNOSED THE ECU GOING BAD. NOW, WHEN A LIGHT COMES ON, WHICH IS OFTEN, I DON'T HAVE ANY IDEA IF SOMETHING IS REALLY NOT WORKING. THEY TOLD ME IT WOULD BE A WEEK TO GET THE PART, TODAY THEY TOLD ME THE PART IS ON BACK ORDER. I AM NOT HAPPY ABOUT HAVING THIS PROBLEM WITH A SIX MONTH OLD CAR. I ALSO FIND IT ODD THAT A PART FOR A BRAND NEW CAR IS ON BACKORDER. *TR

NHTSA ODI 10622322

Working with the data? Download all 45 complaints as CSV · fetched from NHTSA July 12, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2014 Mitsubishi Outlander verdict →