Sep 13, 2020AirbagsSeats1 injury
PASSENGER FRONT ACTIVE RESTRAINT HEADREST DEPLOYED UNEXPECTEDLY WHEN PARKED IN DRIVEWAY. THIS WAS DUE TO A BROKEN PLASTIC PIN RETAINING PIECE IN HEADREST. DEFECTIVE HEADREST DEPLOYED CAUSING PASSENGER TO BE STRUCK IN BACK OF HEAD WHILE PARKED, NO ACCIDENT OCCURED.
NHTSA ODI 11354789
Aug 16, 2020Transmission & drivetrain
THE CVT TRANSMISSION WILL MAKE A LOUD WHINE AND NOT GO OVER 40 MPH . USUAL HAPPENS AFTER ABOUT 30 MIN OF DRIVING AND WILL NOT SHOW ANY CODES. THIS HAPPENS DURING ACCELERATION AND YOU HAVE TO PULL OVER AND WAIT BEFORE IT WILL RESUME SOMEWHAT NORMAL OPERATION .
NHTSA ODI 11349645
Jul 31, 2020Electrical system
MY VEHICLE TEND TO JUMP GEARS AND TRANSMISSION IS RUNNING HARD AND WOULD NOT GET UP TO 40 MILES A HOUR.
NHTSA ODI 11342523
Jul 13, 2020Body & structure
TL* THE CONTACT OWNS A 2014 JEEP PATRIOT. THE CONTACT STATED THAT THE HATCH FAILED TO OPEN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE ACTUATOR FAILED AND THERE WAS NO BYPASS KEY SYSTEM. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 43,000.
NHTSA ODI 11339159
Jul 11, 2020Tires1 injury
I BOUGHT MY JEEP ON THURSDAY JANUARY 23RD 2020. WE WENT CAMPING OVER MEMORIAL DAY THE 25TH OF MAY 2020 ABOUT A WEEK LATER MY TIRE LITERALLY SHREDDED AND IT BENT MY RIM, AND CAUSED ME TO TAKE MY CAR IN AND THE TIRE SHOP SAID I NEED ALL 4 NEW TIRES. THE GUY AT THE DEALERSHIP TOLD ME MY TIRES HAD LOTS OF TREAD LEFT AND THEY WOULD BE GOOD FOR AT LEAST ANOTHER YEAR MAYBE LONGER DEPENDING ON HOW MUCH I DROVE THE CAR!
NHTSA ODI 11338751
Jun 1, 2020Airbags
I LEFT CAR IN GARAGE- FINE. I GO BACK LATER TO GET IN PATRIOT, I FIND THE PASSENGER SIDE HEADREST DEPLOYED/POPPED OPEN. THE VEHICLE WAS SITTING THERE. I HADN'T EVEN TURNED IT ON WHEN I NOTICED IT. I HAVE BEEN IN NO ACCIDENT (AT LEAST WITHIN THE LAST YEAR). IT NOW DECIDES TO DEPLOY ON ITS OWN. *TR
NHTSA ODI 11326871
May 24, 2020Speed control
2014 JEEP PATRIOT, WAS DRIVING STREETS GOING 45 MPH NO ISSUES AS SOON AS I GO ONTO HIGHWAY AND BEGAN ACCELERATING THE CAR JUST LOST ALL POWER AND I WAS ABLE TO CRUISE IT ONTO SIDE OF THE HIGHWAY, CHECK ENGINE LIGHT CAME ON. TURNED CAR OFF RESTATED AND TRIED AGAIN TO SEE IF IT WOULD HAPPEN AGAIN AND AS SOON AS I BEGAN ACCELERATING IT STALLED OUT. I HAD SOME JERKING WHEN GOING UPHILL IN MARCH TOOK IT TO DEALERSHIP WHERE THEY DETERMINED SPARK PLUGS WERE THE ISSUE, THEY WERE REPLACED AND NO ISSUES UNTIL NOW. WILL BE DROPPING OFF CAR TO MECHANIC TO SEE WHAT THE CAUSE OF IT STALLING OUT MAY BE. *TR
NHTSA ODI 11325687
May 16, 2020Airbags
AIR BAG LIGHT- ALWAYS ON COLD OR HOT WEATHER DRIVING UPHILL DOWNHILL FLAT STREET BUMPY STREET ANY SPEED BACKING OUT OF GARAGE SITTING AT A STOP LIGHT HIGHWAY OR CITY DRIVING TURNING STOPPING I HAVE NOTHING IN THE PASSENGER SEAT ALL THE TIME I HAVE TAKEN THE JEEP BACK TO THE SERVICE CENTER 3-4 TIMES FOR THIS PROBLEM. THEY RUN A DIAGNOSTIC IT COULD BE THIS OR THIS THEN THEY TELL ME IT'S FIXED THEN IT COMES ON AGAIN. *TR
NHTSA ODI 11324835
Apr 23, 2020Transmission & drivetrain
TRANSMISSION OVERHEATS & VEHICLE SHUTS DOWN WHEN DRIVING AT SPEEDS OVER 60MPH ON THE HIGHWAY. FORCED TO PULL OFF THE ROADSIDE TO WAIT UNTIL IT COOLS DOWN. ITS HAPPENED TO ME ON SEVERAL OCCASIONS WHERE THERE WAS BARELY ANY SHOULDER ALONG THE HIGHWAY, I THOUGHT MY GRANDDAUGHTER & I WERE GOING TO BE KILLED. IVE HAD IT TO THE DEALERSHIP MUTLIPLE TIMES FOR THIS PROBLEM SINCE PURCHASING IT FROM DEALERSHIP AND HAVE HAD NO RESOLVE. ON ONE OCCASION THE JEEP HAD BEEN AT THE DEALERSHIP FOR A MONTH NOW AND ALL THEY KEPT TELLING ME IS THAT THEY CANT DO ANYTHING ABOUT IT. CURRENT SITUATION - LAST MONTH (MARCH) I AM UNABLE TO DRIVE THE JEEP OVER 20 MPH. I'VE CONTACTED THE DEALERSHIP MULTIPLE TIMES REGARDING THIS AND I CAN'T GET ANYONE TO GIVE ME AN ANSWER IF THEY ARE GOING TO TAKE CARE OF THE TRANSMISSION. I AM ANGRY AT THIS POINT. WE'VE BEEN COMPLAINING ABOUT THE TRANSMISSION TO THE DEALERSHIP SINCE WE PURCHASED IT NOW I AM WITHOUT A VEHICLE AND I WORK IN HEALTHCARE. I THINK THIS MAY FALL UNDER THE LEMON LAW. IT MIGHT BE TIME TO CONTACT AN ATTORNEY. PLEASE HELP
NHTSA ODI 11321986
Mar 27, 2020Engine
TL* THE CONTACT OWNS A 2014 JEEP PATRIOT. THE CONTACT STATED WHILE HIS DAUGHTER WAS DRIVING AT 55 MPH, THE VEHICLE DECELERATED TO 20 MPH, WITH THE CHECK ENGINE AND THE BATTERY WARNING LIGHTS WERE ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE VIBRATED ABNORMALLY. THE VEHICLE WAS TOWED TO DAN CUMMINS CHEVROLET BUICK OF GEORGETOWN LOCATED AT (1470 CHERRY BLOSSOM WAY, GEORGETOWN, KY 40324) TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE DRIVER ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 13V552000 (ENGINE). THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.
NHTSA ODI 11319460
Mar 24, 2020Electrical systemElectronic Stability Control (esc)Engine
I HAD ALL THE ISSUES THAT WAS STATED IN THE RECALLS BUT MY VIN NUMBER WASNT PART OF RECALL I AM ON MY THRID MOTOR REPLACED AND ELECTRICAL STILL ISNT WORKING PROPERLY I PURCHASED BRAND NEW 2014 AND WITHIN FIRST YEAR NEEDED NEW ENGINE WHEN IFILED COMPLAINT NOTHING WAS DONE BY JEEP OR DEALER,JUST REPLACED THE ENGIN LAST MONTH NOW THE ALTERNATOR NEEDS REPLACING AND TRANSMISSION BLEW YESTERDAY ALL OF THESE ISSUES HAPPENED WHILE I WAS DRIVING
NHTSA ODI 11319103
Mar 14, 2020Wheels
NEXEN N5000 2115/65/R17 TIRE TREAD SEEMS TO MELT AWAY OR PEEL UP AND CAUSES EXCESSIVE USE OF THE BRAKES. THEY WERE ADDED AT 36043 MILES AND AT 59644 I WAS TOLD TO REPLACE THE TIMES AND THE BRAKES. THE STATED MILEAGE IS 65000. 1 TIRE HAS A CHUNK OF TORN TREAD THAT IS GONE. THE OTHER TIRES SEEM TO BE PEELING OR MELTING AWAY. VEHICLE IS A JEEP PATRIOT. WHEN FIRST PURCHASED THE TIRES MADE THE BREAKING FASTER AND SLIDING WAS REMOVED IN RAIN, SLEET OR MOUNTAIN SNOW. NOW THAT IS ALL REDUCED.
NHTSA ODI 11318056
Mar 11, 2020Electrical system
STARTED OFF BY ACTING AS THOUGH IT WASNT GETTING GAS, (PUTTERING , ETC.) HAD BATTERY CHECKED. NOW SOUNDS AS THOUGH IT IS STUCK IN GEAR. SEVERAL MECHANICS HAVE VERIFIED PREVIOUS RECALLS ON THIS JEEP DUE TO THE PULLEY ON ALTERNATOR. UNSAFE TO DRIVE AND SUGGESTED NO TOO.IM A SINGLE MOM WITH 4 BOYS AND NEED TO BE AT WORK BUT HAVE TO BE AT WORK. WOULD NEED HELP PLEASE!
NHTSA ODI 11317555
Mar 5, 2020AirbagsSeat beltsCrash2 injuries
TL* THE CONTACT OWNS A 2014 JEEP PATRIOT. THE CONTACT STATED THAT WHILE DRIVING THROUGH A STOP LIGHT, ANOTHER VEHICLE RUN THE RED LIGHT AND CRASHED INTO THE FRONT RIGHT SIDE OF THE VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT STATED MEDICAL ATTENTION WAS REQUIRED AS SHE SUSTAINED BACK, ARM AND NECK INJURIES AS WELL AS THE FRONT SEAT PASSENGER SUSTAINED BACK, NECK AND SHOULDER INJURIES. THE CONTACT MENTION THAT DUE TO THE IMPACT THE FRONT PASSENGER SEAT BELT BUCKLE FRACTURED. THE OTHER DRIVER DID NOT SUSTAIN INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS DRIVABLE. THE VEHICLE WAS TAKEN TO THE INSURANCE MECHANIC BUT WAS NOT DIAGNOSED OR REPAIRED BUT WAS INFORMED ABOUT THE ACCIDENT DAMAGE. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.
NHTSA ODI 11316402
Feb 29, 2020Transmission & drivetrain
I WAS DRIVING APPROX 45 MPH WHEN I HEARD A POPPING NOISE FOLLOWED BY GRINDING NOISE WHILE IN 5TH GEAR. TOOK MY CAR TO THE SHOP AND WAS TOLD IT LOOKED LIKE THE TRANSMISSION. I THEN TOOK IT TO A TRANSMISSION SHOP WHO VERIFIED THAT THE TRANSMISSION WAS SHOT. IT WAS CRACKED IN SEVERAL PLACES. I HAD THE TRANSMISSION REPLACED WITH A NEW ONE. WHEN I WENT TO PICK UP MY CAR, I ASKED TO TAKE PICTURES SO THAT I COULD TALK TO JEEP ABOUT HAVING A TRANSMISSION FAIL AT 103K MILES. WHILE TAKING PICTURES AND LOOKING AT THE DAMAGED TRANSMISSION, THE MECHANIC SAID " WAIT A MINUTE. WHAT YEAR IS YOUR JEEP?" I TOLD HIM IT WAS A 2014. HE SAID, "LOOK AT THIS STICKER. IT MEANS THAT THIS TRANSMISSION WAS MANUFACTURED IN 2016. SO, YOU ARE ACTUALLY ON YOUR 3RD TRANSMISSION." I WAS ABLE TO TRACK THE TRANSMISSION BY THE PART NUMBER AND FOUND OUT THAT IT WAS INSTALLED IN JULY 2016. THE ORIGINAL TRANSMISSION FAILED AT 51,477 MILES. THE ONE THAT JUST CAME OUT FAILED AT 52, 075 MILES.
NHTSA ODI 11312268
Feb 12, 2020Transmission & drivetrainElectrical systemEngine
TL* THE CONTACT OWNS A 2014 JEEP PATRIOT. WHILE DRIVING AT 45 MPH AND MAKING A LEFT TURN THE VEHICLE DECELERATED WITHOUT WARNING. THE ACCELERATOR PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE FAILED TO RESPOND. THE VEHICLE WAS TURNED OFF AND BACK ON HOWEVER, THE VEHICLE FAILED TO EXCEED 20 MPH WHILE DRIVING. THE VEHICLE WAS TAKEN TO (O'REILLY CHEVROLET 6160 E BROADWAY BLVD, TUCSON, AZ 85711 (520) 829-3876) WHERE IT WAS DIAGNOSED AND IT WAS DETERMINED THAT THE TRANSMISSION WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED THE VEHICLE WAS THEN TAKEN TO (LARRY H. MILLER DODGE RAM TUCSON 4220 E 22ND ST, TUCSON, AZ 85711 (520) 395-9311) TO BE DIAGNOSED. IT WAS DETERMINED THAT THE ELECTRIC THROTTLE BODY CONTROL FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATE 80,100. *DT*JB
NHTSA ODI 11308757
Feb 3, 2020Transmission & drivetrainElectrical systemEngine
WHEN I AM DRIVING ON THE FREEWAY OR STREET THE CAR SEEMS THAT WANTS TO STOP AND FEEL THAT IS LOOSING POWER; THAN IT DOES LIKE A JUMPER AND KEEP GOING AND IT HAS HAPPENED MANY TIMES. THE DEALER SEEMS THAT DO NOT FIND ANYTHING. ALSO THE BACK DOOR OF THE CAR KEEP GETTING LOCK AND NOT ABLE TO OPEN
NHTSA ODI 11306858
Feb 1, 2020Electronic Stability Control (esc)EngineFuel system
TRAVELING 40 MPH ENGINE MISFIRES CHECK ENGINE, THROTTLE BODY, AND TRACTION WARNING LIGHTS ON. VEHICLE WILL NOT ACCELERATE. TURN OFF ENGINE RESETS THROTTLE BODY AND TRACTION CONTROL WARNING LIGHTS CHECK ENGINE LIGHT REMAINS ON VEHICLE ACCELERATES NORMALLY. CHECK ENGINE CODE = U0401 INVALID DATA RECEIVED FROM ENGINE CONTROL MODULE/POWERTRAIN CONTROL MODULE A. 84,000 MILES
NHTSA ODI 11306511
Jan 23, 2020Transmission & drivetrain
TL* THE CONTACT OWNS A 2014 JEEP PATRIOT. WHILE DRIVING 75 MPH THE TRANSMISSION WARNING INDICATOR ILLUMINATED AND VEHICLE DECELERATED INDEPENDENTLY. AFTER CONTINUED DRIVING FOR TEN MINUTES THE VEHICLE STARTED TO OPERATE AS INTENDED. THE VEHICLE WAS TAKEN TO GARY MILLER CHRYSLER DODGE JEEP RAM 5746 PEACH ST, ERIE, PA 16509 (814) 868-3635 WHERE IT WAS DIAGNOSED THAT A TRANSMISSION FLUSH WAS NEEDED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE FAILURE MILEAGE 49,000. THE VIN WAS NOT AVAILABLE.
NHTSA ODI 11301445
Jan 9, 2020Transmission & drivetrainElectrical systemFuel system
DRIVING AT APPROX. 40 MPH, DASH LIGHTS CAME ON PWOER TRAIN SKID WARNING, 4WD, LIGHTNING ICON POWER DROPPED UNABLE TO GO MORE THAN 20 MPH EXTREMELY UNSAFE
NHTSA ODI 11298229
Jan 6, 2020Transmission & drivetrain
WHILE RUNNING (CITY OR HIGHWAY) VEHICLE STALLS WHEN POWER REQUEST BY ACCELERATION. SEEMS LIKE A ROUGH NOISE WHEN AUTOMATIC SHIFT CHANGE, LOSING THE POWER.
NHTSA ODI 11297346
Dec 29, 2019SteeringSpeed controlEngineCrash
THE PARTRIOT RANDOMLY STALLS WHILE TRAVELLING AT ANY SPEED. THE ENGINE SHUTS OFF AND CAR HAS TO COAST TO A STOP. IT IS EXTREMELY DANGEROUS AND ONLY A MATTER OF TIME BEFORE SOMEONE IS INJURED OR KILLED. MULTIPLE MECHANICS AND THE JEEP DEALERSHIP HAVE NO CLUE AS TO HOW TO FIX THE PROBLEM. ONLINE RESEARCH SHOWS THIS IS A MAJOR ISSUE FOR MANY JEEP OWNERS, NOT JUST PATRIOTS. JEEP / CHRYSLER HAS A MAJOR ISSUE AND WILL NOT ACKNOWLEDGE OR ADDRESS IT. IF THEY REFUSE TO DO ANYTHING, THEY SHOULD BE PREPARED TO PAY FOR THEIR LACK OF ADDRESSING THIS CRITICAL ISSUE. IT TAKES LESS THAN A MINUTE TO SEARCH AND SEE HOW MANY PEOPLE ARE AFFECTED WITH ENGINE STALLING ISSUES WITH JEEP AUTOMOBILES. I HOPE THE NHTSA WILL CONDUCT A THOROUGH REVIEW OF THESE ISSUES AND FORCE MORE ATTENTION TO BE GIVEN TO THE SERIOUS ISSUE. I BOUGHT THIS CAR FOR MY DAUGHTER AND NOW WE CAN'T LET HER DRIVE IT BECAUSE IT IS TOO DANGEROUS. WE HAVE SPENT OVER $2K TRYING TO ADDRESS THIS ISSUE. THERE ARE NO RECALLS OR OTHER ASSISTANCE THAT JEEP CAN OR WILL OFFER.
NHTSA ODI 11291937
Dec 17, 2019Fuel system
DAUGHTER CALLED IN PANIC, JEEP WAS UNABLE TO ACCEPT FUEL WHILE PUMPING. I ADVISED HER TO TRY ANOTHER PUMP, STILL SAME PROBLEM. TOOK ABOUT 15 MINUTES TO GET 5 GALLONS OF FUEL IN JEEP FOR HER TO MAKE IT HOME. TOOK JEEP TO DEALERSHIP AND STATED THAT A SHUT OFF VALVE IN TANK HAD MALFUNCTIONED AND GAS TANK NEEDED TO BE REPLACED ($1500 PARTS AND LABOR) AND DEALERSHIP SAID THIS WAS A COMMON PROBLEM...WAIT WHAT, A COMMON PROBLEM, WHY IS THERE NOT A RECALL ON SOMETHING LIKE THIS? LESS THAN 50K MILES AND NEEDS A NEW TANK... DEALERSHIP SAID NOT A SAFETY ISSUE??? BEING STUCK ON I95 AT NIGHT NOT BEING ABLE TO GET GAS IS A BIG SAFETY ISSUE.
NHTSA ODI 11289587
Dec 8, 2019Engine
THE ENGINE STALLS SPORADICALLY WHILE DRIVING. IT ALSO HAS LOW OIL ENGINE PRESSURE. MY CAR MAKE AND MODEL WAS RECALLED, HOWEVER, MY SPECIFIC VIN NUMBER WAS NOT PART OF THE RECALL EVEN THOUGH I AM EXPERIENCING THE ISSUES RELATED TO THE RECALL.
NHTSA ODI 11287730
Dec 7, 2019Fuel system
DURING A ROAD TRIP, I WENT TO GAS UP MY JEEP AND THE PUMP WOULD NOT ALLOW ME TO PUT GAS IN THE CAR. I WAS 5 MONTHS PREGNANT STRANDED WITH NO GAS. I LATER WHEN TO SEVERAL OTHER GAS STATIONS SAME ISSUE. I TOOK IT TO A SHOP AND THEY TOLD ME THAT I NEEDED TO REPLACE THE CURLER NECK WHICH WAS $180, WHEN THEY INSTALLED IT, THE ISSUE WAS NOT RESOLVED. I TOOK IT TO ANOTHER SHOP AND THEY COULD NOT FIX THE ISSUE AS WELL. I FINALLY TOOK IT TO A DEALERSHIP AND THEY MENTIONED IT COULD BE THE FUEL TANK WHICH WAS $1200 OR THE EVAP SYSTEM WHICH IS $900 BUT THEY WEREN'T ENTIRELY SURE WHAT THE ISSUE WAS EITHER. I AM CURRENTLY USING A GAS CAN BUT THE PROBLEM IS GETTING WORSE BECAUSE NOW IT WILL ONLY ALLOW ME TO PUT SMALL AMOUNT OF GAS EVEN WHEN THE TANK IS EMPTY.
NHTSA ODI 11287690