Jun 3, 2021Seats1 injury
Customer Report: Initial report from customer to GSA Field Service Rep on May 18, 2021. Active head restraint deployed not due to accident. Per customer: "One employee was injured and filed a workers comp due to the head restraint inadvertently deploying." Note: Stellantis and its Special Investigations unit are involved. Consumer stated manufacture has been contacted.
NHTSA ODI 11419500
May 13, 2021Engine
I HAVE A 2014 2.4L JEEP PATRIOT. I FIRST NOTICED THE PROBLEM WHEN I WAS DRIVING AT 60 MPH, THEN SUDDENLY THE CHECK ENGINE LIGHT CAME ON AND THE VEHICLE BEGAN TO LOSE SPEED. THE ENGINE FELT LIKE IT WAS RUNNING OUT OF POWER AND I WAS UNABLE TO ACCELERATE. THE ENGINE BEGAN TO STALL AND WOULD NOT ALLOW ME TO GO OVER 20 MPH. THE PROBLEM CONTINUED TO GET WORSE. WHILE STOPPED AT A RED LIGHT, THE ENGINE WOULD IDLE VERY HEAVILY. WHEN I WENT TO PROCEED, THE ENGINE WOULD STALL. MY FOOT WOULD BE PRESSING DOWN ON THE GAS PEDAL BUT THE CAR WOULDN'T ACCELERATE. THEN AFTER ABOUT TWO MINUTES WITH THE GAS PEDAL DOWN TO THE FLOOR, THE VEHICLE'S RPMS WOULD JUMP TO 4-5 AND THE VEHICLE ACCELERATED. ANOTHER ISSUE IS WHEN THE VEHICLE WOULD BE IN A PARKED POSITION AND THEN PROCEEDED TO BE REVERSED, AS I WAS TURNING THE WHEEL TO BACK UP THE ENGINE STARTED SPUTTERING AND STALLED OUT. I HAD TO COMPLETELY TURN THE KEY OFF THEN BACK ON TO ALLOW ME TO CONTINUE TO REVERSE. I'VE TAKEN IT TO SO MANY SHOPS THAT CAN'T GIVE ME ANSWERS. THE PROBLEM IS CONSISTENT WITH THE NHS RECALL- 13V552000
NHTSA ODI 11416385
May 3, 2021Speed control
WAS DRIVING 55 ON HIGHWAY AND JEEP STARTED SPUTTERING AND JUMPING. THEN CHECK ENGINE LIGHT AND THROTTLE BODY SENSOR LIGHT CAME ON. LIMPED IT HOME WITH FLASHERS ON AT 30 MPH. IT WOULD NOT GO ANY FASTER.
NHTSA ODI 11414970
Apr 26, 2021Engine
2014 JEEP PATRIOT. CONSUMER WRITES IN REGARD TO ENGINE BALANCE SHAFT MODULE. *LD THE CONSUMER REFERENCED RECALL N52/13V-552. THE CONSUMER STATED THE VEHICLE'S ENGINE WOULD STALL WHILE DRIVING DUE TO LOSS OF ENGINE OIL PRESSURE. *JS
NHTSA ODI 11413794
Apr 23, 2021Electrical systemCrash
DRIVER STOOD OUTSIDE THE VEHICLE WITH IT RUNNING AND IN PARKED POSITION. A CHILD IN THE BACK SEAT GRABBED THE GEAR SHIFTER AND WAS ABLE TO SHIFT VEHICLE INTO THE DRIVE POSITION CAUSING A MINOR COLLISION.
NHTSA ODI 11413526
Apr 18, 2021Seats
I WAS SITTING IN MY CAR GETTING READY TO LEAVE A PARKING SPACE I BACKED OUT AND THEN I HEARD A POP I DIDN'T KNOW WHERE IT CAME FROM I LOOKED AROUND THE VEHICLE I DIDN'T SEE ANYTHING ONCE I GOT BACK INTO THE VEHICLE I NOTICED THAT MY HEADREST HAD POPPED OUT I WAS NOT HIT BY ANYTHING IT JUST POPPED OUT
NHTSA ODI 11408642
Apr 15, 2021Electrical systemSpeed controlEngine
THE EXHAUST MANIFOLDS SEEM TO BE CRACKING IN THE SAME PLACE. BUT THE MOST POPULAR ISSUES IS THE RED LIGHTNING BOLT- CHECK ENGINE LIGHT(U0401)- AND THE TRACTION CONTROLF LIGHTS COME ON THE DASH AND THE CAR IS STUCK IN "LIMP MODE" AND EVERYONE IS SAYING ON JEEPS SITE THAT ITS THE THROTTLE BODY AND THEN SOME STILL HAVE PROBLEMS AFTER THAT. I SAW ONLINE THERE IS A RECALL FOR THE BREAKS, THE ENGINE IN 2013, AND THE AIRBAGS AND SEAT BELT ON THE PASSENGER SIDE BUT I GO TO ALL THE OFFICIAL SITES AND WHEN I USE MY VIN THE ONLY RECALL IS FOR THE SEATBELT. PLEASE HELP
NHTSA ODI 11408247
Mar 19, 2021Brakes
BRAKES NEEDED REPLACED LEFT REAR ONLY AFTER 12,000 MILES,1ROTOR WAS SEVERELY CHEWED UP AND PADS,RIGHT SIDE VERY GOOD CONDITION. EVERY BUMP CAUSE PAD TO RUB AND STICK TO ROTOR.
NHTSA ODI 11403921
Mar 6, 2021Seats
PASSENGER SEAT ACTIVE HEAD HEADREST (AHR) DEPLOYED ON ITS OWN WITHOUT ANY ACCIDENT. PLASTIC 'PIN' THAT HOLDS SPRINGS SNAPPED OFF. VEHICLE WAS STATIONARY, UNOCCUPIED AND PARKED IN DRIVEWAY WHEN DEPLOYED. SOUND COULD BE HEARD OUTSIDE CAR ALERTING ME TO THE DEPLOYMENT.
NHTSA ODI 11399525
Mar 1, 2021Speed control
THE CHECK ENGINE LIGHT CAME ON AND THE CAR HAD A ROUGHY START JUST THREE WEEKS AGO AND I WAS TOLD I HAD A BAD ALTERNATOR MY CAR STOPPED WHEN I WAS DRIVING. THEN IT HAPPENED AGAIN THREE WEEKS LATER AND I WAS TOLD MY 2014 JEEP PATRIOT HAD A BAD THROTTLE BODY AND AGAIN MY VEHICLE STOPPED AS IT WAS IN MOTION IN TRAFFIC. THE FIRST TIME IT STOPPED I WAS ON A CITY STREET THE SECOND TIME I HADN'T EVEN CLEARED MY DRIVEWAY IT STOPPED IN THE STREET AND I WAS ABLE TO START IT AGAIN I PARKED IT IN MY DRIVEWAY AND THEN HAD IT TOWED TO THE DEALERSHIP
NHTSA ODI 11398611
Feb 27, 2021Electrical systemSpeed controlEngine
WHILE DRIVING IN MOTION ON A HIGHWAY, SINCE THEN AND GOING FORWARD IT THROWS SAME LIGHTS ON CLUSTER EACH 1/4 MILE!!! MY VEHICLE THROWS A FEW WARNING LIGHTS ON THE INSTRUMENT CLUSTER(E.T.C.AKA ELECTRONIC THROTTLE CONTROL, TRACTION CONTROL, AND CHECK ENGINE.) THE VEHICLE STARTS TO SPUTTER AND COMPLETELY COMES TO A STALL. I PULL OVER AS SAFE AS I CAN AND TURN ENGINE OFF THEN BACK ON ONLY TO SEE NO LIGHTS EXCEPT CHECK ENGINE. TRIED TO DRIVE HOME REMAINING SHORT DISTANCE ONLY TO GET SAME LIGHTS THROWN ON INSTRUMENT CLUSTER THEN SPUTTERS AND STALLS OUT.
NHTSA ODI 11398169
Feb 12, 2021Seats
THE DRIVER SEAT HEADREST DEPLOYED WITHOUT WARNING OR CAUSE. THE CAR WAS PARKED IN MY DRIVEWAY OVERNIGHT, NO CAR OR OBJECT HIT THE CAR. WHEN I GOT IN THE CAR AND PUT IT IN REVERSE I NOTICED THE HEADREST HAD BEEN DEPLOYED. IT WAS POSSIBLE IT HAPPENED OVER NIGHT OR AS THE CAR WAS STATIONARY AND PUT IN REVERSE. THIS IS EXTREMELY DANGEROUS AND IS A WELL KNOWN PROBLEM ONLINE. THERE IS NO RECALL FOR THIS AND THIS WILL APPARENTLY COST ME $800 OR MORE TO REPAIR, OR I CAN DRIVE AROUND WITH NO HEAD REST.
NHTSA ODI 11395974
Jan 5, 2021Seats
BOTH PASSENGER AND DRIVER HEAD REST BUST OPEN WHILE DRIVING - ALMOST CAUSING AN ACCIDENT
NHTSA ODI 11386618
Dec 11, 2020Transmission & drivetrainSpeed controlCrash
TL* THE CONTACT OWNED A 2014 JEEP PATRIOT. THE CONTACT STATED WHEN THE VEHICLE WAS PARKED IN HER DRIVEWAY WITH THE KEY IN THE IGNITION SWITCH AND THE VEHICLE ON AND IT WAS NOTICED THAT THE VEHICLE WAS MOVING FORWARD INDEPENDENTLY. THE CONTACT WAS NOT IN THE VEHICLE AT THE TIME OF THE FAILURE. THE CONTACT IMMEDIATELY REACH FOR THE VEHICLE DOOR HANDLE THE VEHICLE INDEPENDENTLY ACCELERATED AND PROCEEDED TO MOVE FORWARD DOWN, THE VEHICLE HIT A FENCE, WENT DOWN A HILL, AND THE VEHICLE CAME TO A STOP WHEN IT CRASHED INTO THE A TREE. THE CONTACT WAS ABLE TO GO INTO THE PASSENGER DOOR AND TURNED THE VEHICLE ENGINE OFF. THE VEHICLE WAS TOWED TO THE CONTACTS INSURANCE LOT. THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS 138,486. *BF
NHTSA ODI 11383009
Dec 3, 2020Seats
THE ACTIVE HEAD RESTRAINT (AHR) IN THE FRONT PASSENGER SEAT SELF-DEPLOYED WHILE THE VEHICLE WAS PARKED (ENGINE WAS OFF) IN THE DRIVEWAY -NO COLLISION OR EXTERNAL ACTION INVOLVED. THE FRONT PASSENGER SEAT WAS UNOCCUPIED WHEN THE AHR WAS ACTIVATED. IT APPEARED THAT TWO PLASTIC TABS POSSIBLY USED TO SECURE THE DEVICE IN POSITION HAD SHEARED OFF. AS A RESULT, THE AHR COULD NOT BE PLACED BACK IN ITS ORIGINAL POSITION.
NHTSA ODI 11377622
Dec 2, 2020Speed controlEngine
TL* THE CONTACT OWNS A 2014 JEEP PATRIOT. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS WITH THE ACCELERATOR PEDAL DEPRESSED, THE VEHICLE HESITATED AND LOSS MOTIVE POWER. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO VICTORVILLE MOTORS (14617 CIVIC DR, VICTORVILLE, CA 92394, (760) 843-8317) HOWEVER, WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO THE NHTSA. THE FAILURE MILEAGE WAS 110,000.
NHTSA ODI 11377557
Nov 16, 2020Transmission & drivetrainElectrical systemEngine
ENGINE STALLED, ELECTRICAL SYSTEM LIGHT AND CHECK ENGINE LIGHT CAME ON CAR RANDOMLY ACCELERATED AND DECELERATED SIMILAR TO PREVIOUS POSTS ABOUT THE ISSUES ON 2014 JEEP PATRIOT
NHTSA ODI 11374855
Nov 11, 2020Seats
THE PASSENGER HEAD REST POPPED PUT WHILE BEING PARKED IN THE DRIVE WAY. IVE SEEN MANY COMPLAINTS ON LINE AND NO RECALLS FOR IT. BUT APPEARS TO BE A PROBLEM WITH THE PLASTIC PIN BREAKING INSIDE OF THE HEAD REST AND IT DEPLOYING WITH OUT ANY IMPACT. NO ONE WAS SITTING THERE THANKFULLY OTHERWISE THEY WOULDA GOT WHACKED BY IT.
NHTSA ODI 11374103
Nov 7, 2020Fuel system
IMPOSSIBLE TO FILL GAS TANK BECAUSE TANK INPUT TUBE IS BLOCKED. CAN FILL ON A DROP BY DROP BASIS, BUT TAKES ALMOST HALF AN HOUR.
NHTSA ODI 11373552
Oct 31, 2020Speed controlElectronic Stability Control (esc)Engine
SITTING AT A RED LIGHT, VEHICLE ENGINE LIGHT CAME ON FOLLOWED BY THE THROTTLE WARNING LIGHT. VEHICLE LOST POWER AND ENGINE FELT LIKE IT WOULD STALL. VEHICLE WOULD ONLY DRIVE AT VERY LOW SPEED TO GET TO SAFETY. AFTER RESTARTING, ENGINE LIGHT REMAINED ON, VEHICLE WAS DRIVABLE BUT SOON FAILED AGAIN WITHIN A FEW MILES AND THE THROTTLE WARNING LIGHT CAME ON AGAIN. STABILITY CONTROL LIGHT MAY COME ON AS WELL. WAS TOO CONCERNED WITH GETTING TO SAFETY TO KNOW FOR SURE.
NHTSA ODI 11372475
Oct 20, 2020Body & structure
THE MUFFLER MELTED THE BODY OF THE VEHICLE. IT ALMOST CAUGHT FIRE AFTER 2 HOURS ON THE ROAD WITH NO INDICATION. WE MANAGED TO PUSH MUFFLER DOWN AND IT STOPPED MELTING THE PLASTIC. WE STOPPED FOR GAS AND SAW THE DAMAGE. I DID NOT NOTICE THE MUFFLER WAS STUCK IN THE UPWARD POSITION BEFORE THE TRIP SO IT WAS NOT A CONCERN UNTIL WE STOPPED. WE WERE ON INTERSTATE 25 SOUTHBOUND RIGHT OUT OF ALBUQUERQUE, NM.
NHTSA ODI 11365378
Oct 12, 2020Electrical systemFire
THE DASHBOARD STARTING ON THE PASSENGER SIDE ALL THE WAY OVER TO THE STEERING COLUMN CAUGHT FIRE AND MELTED THE ENTIRE DASHBOARD.I PARKED MY CAR AROUND 9PM AND WENT BACK OUT AROUND 11:30PM TO GET SOMETHING OUT AND FOUND MY DASHBOARD COMPLETELY MELTED. I WAS TOLD BY THE FIRE COMPANY THAT BECAUSE THE WINDOWS WERE ALL CLOSED TIGHTLY THE FIRE SMOTHERED ITSELF. I HAD TO HAVE IT TOWED TO THE BODY SHOP AND THEY CALLED AND TOLD ME IT WAS AN ELECTRICAL FIRE. MY CAR WAS TOTALED.
NHTSA ODI 11363952
Oct 6, 2020Electrical systemElectronic Stability Control (esc)Brakes
I HAVE TO PROTEST TO CALL STABILITY CONTROL TO BE SAFE DEVICE. IN OVER 120 000 MILES ON THE TIERS I REPLACED IF REMEMBER RIGHT: 6 SETS OF BREAKS SETS, 5 NEW NEW ROTORS, 2 CALIPERS BREAKS ASSEMBLE, FRONT HOUSE BREAKS LINE. DRIVING ON THE STRAIGHT HIGHWAY THE VEHICLE SUDDENLY ENGAGE THE BREAKS AT RANDOM. SOME TIME MAKING ME SEE SICK. I REMEMBER DRIVING 60 MILES AN HOUR THE BRAKES ENGAGE NEARLY PUSHED ME IN TO ANOTHER CAR. RECENTLY TRAVEL TO MOUTON REGAIN. THE BREAKS SLOWING ME DOWN. FOR NO KNOW CAUSE. I NOTICED DANGER PATER TOO. WHEN I MAKE A TURN IN THE WINDING ROAD, THE CAR IS GETTING EXTREMELY DANGERS. THE CAR BRAKING DOWN WHEN I INTEND TO ACCELERATE. THIS COLLISION OF INTEREST RESULTING IN: MY TRANSMISSION IS DOWN STEPS GOOD, THE RPM GO TO EXTREME. FIRST FROM 1,500 RACE TO 2000 THEN 3000 THEN 5000 SLOWING DOWN THE CAR. WHEN FINELY BREAKS ARE RELEASED IT KICK LIKE A MULE TRYING TO FORCE ME OF THE ROUTE. DON'T KNOW WAY ANY ONE NEED THAT TIP OF TRACTION CONTROL?. THIS IS MY SECOND VEHICLE IN THE ROW, THAT HAVE COMPUTER PROBLEM TO. RANDOM ACTION ON IN AND OUT COMPONENTS. THE LAST ONE DODGE ACCLAIM FORCED TO TRADE IN BECAUSE COMPUTER REPLACEMENT DID NOT SOLVED PROBLEM, I TESTED ABS BREAKS ON SLOW SPEED. IT WAS ONLY A TEST 10 MILES AN HOUR. I END UP I DITCH. IT WAS A WINTER SNOW. ONLY A TEST, MINER DAMAGE TO PLASTIC FENDER. IS IT PASSABLE TO RETURN TO REGULAR BREAKS, THAT WORK. THE ENGINE CONTROL UNIT PROHIBIT THAT ACTION SANCTION BY STATE INSPECTION. ( NO INSPECTION CAN BE PASS WHEN WARNING LIGHT IS ON). CAN ANY WAY I CAN GET REPLACEMENT FOR: GENERIC COMPUTER? GENERIC BREAKS SYSTEM? MAYBE I CAN GET WAIVE FOR INSTALLATION OF THAT SYSTEM? I AM A INDUSTRIAL MECHANIC BY TRADE AND PASSION. CAN EASY WIRED ANY COMPONENTS I NEED. [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ODI 11362956
Sep 20, 2020Fuel system
AFTER FILLING UP MY VEHICLE THE CAR STUDDERS AND STOP IN TRAFFIC. WHEN TRYING TO MOVE FORWARD BY PRESSING THE GAS IT WON'T MOVE UNTIL I TURN THE CAR COMPLETELY OFF. ONCE I RESTART THE VEHICLE IT MOVES AGAIN. THIS IS HAZARDOUS TO MY FAMILY AND SELF.
NHTSA ODI 11360114
Sep 14, 2020Airbags
I PULLED UP IN FRONT OF A STORE TO LOAD SOME THINGS INTO MY CAR. THE CAR WAS IN PARK AND LEFT RUNNING. IT ONLY TOOK A FEW MINUTES TO LOAD THE CAR. WHEN I RETURNED TO THE DRIVER'S SEAT, I NOTICED MY HEADREST HAD POPPED OPEN. I LOOKED IT UP ON MY PHONE AND DISCOVERED THAT THE ACTIVE HEAD RESTRAINT (AHR) HAD BEEN ACTIVATED. DUE TO SAFETY CONCERNS, I DROVE STRAIGHT HOME AND DIDN'T DRIVE THE VEHICLE AGAIN UNTIL I TOOK IT TO THE DEALERSHIP ON MONDAY NIGHT. THE INCIDENT HAPPENED ON SATURDAY. I AM THANKFUL THIS DIDN'T HAPPEN WHILE I WAS DRIVING - IT COULD HAVE BEEN A VERY DANGEROUS SITUATION.
NHTSA ODI 11355026