What 131 owners told NHTSA about the 2014 GMC Sierra 2500 Hd

BOUGHT VEHICLE NEW IN MARCH '14, HEADLIGHTS ARE HID UNITS, AND ARE WORSE THAN POOR. VERY EASY TO OVERDRIVE THESE LIGHTS HERE ON DARK, TWISTY MOUNTAIN ROADS IN WV. WE HAVE THE HIGHEST RATE OF VEHICLE- DEER COLLISIONS IN THE US AND SEEING DEER WITH THESE LIGHTS IN TIME TO AVOID A COLLISION IS CHANCY. TRADED A 10 YEAR OLD SAME MAKE AND MODEL AND NEVER HAD THESE PROBLEMS. THESE LIGHTS NEED TO BE CORRECTED BEFORE FOLKS ARE KILLED AS A RESULT. *TR

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THIS VEHICLE HAS THE WORST HEADLIGHTS OF ANY NEW VEHICLE I'VE EVER OWNED. IT SEEMS DANGEROUS TO DRIVE AT NIGHT, AND I AVOID IT WHERE I CAN. THE BEAM PATTERN IS AWFUL AND THE ILLUMINATION IS POOR. I'VE BEEN DRIVING CARS WITH PROJECTOR HEADLIGHTS FOR YEARS, SO I KNOW THAT IS NOT THE REAL ISSUE. THESE LIGHTS ARE JUST POORLY DESIGNED OR CHEAP. TRIPS TO THE DEALER ARE UNFRUITFUL. THE DEALER KNOWS THEY ARE POOR, BUT CAN DO NOTHING EXCEPT BE SURE EVERYTHING IS PROPERLY ADJUSTED. IF YOU ARE LOOKING AT BUYING A 2014 GMC PICKUP, BUY SOMETHING ELSE. THEY ARE THAT BAD. I JUST KNOW I'M GOING TO HIT A DEER SOON ENOUGH. *TR

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HEADLIGHTS IN NORMAL OPERATION SITUATION ARE WOEFULLY SHORT OF ILLUMINATION DISTANCE AND EASY TO OVERDRIVE AT HIGHWAY SPEEDS. HIGH BEAMS AND FOG LIGHTS ARE MORE ADEQUATE, HOWEVER HIGH BEAMS CANNOT BE USED IN TRAFFIC AND FOG LIGHTS TEND TO IRRITATE ONCOMING DRIVERS ON HIGHWAYS IN SMALLER VEHICLES. *TR

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IT WAS THE FIRST TIME I DROVE THIS NEW GMC AT NIGHT AND I COULDN'T SEE ANYTHING ALMOST HIT A HUGE MOOSE CAUSE I DIDN'T SEE IT. THE HEADLIGHTS ARE AWFUL AND ITS TERRIFYING TO DRIVE AT NIGHT. WENT TO DEALER AND TOLD THEM ABOUT THE HEADLIGHTS THEY SAID THEY HAD NUMEROUS COMPLAINTS BUT GM HAS NO FIX. THESE HEADLIGHTS ARE GOING TO CAUSE MULTIPLE ACCIDENTS SIMPLY DRIVING 45 MPH FEELS LIKE YOU CAN OUT RUN THE HEADLIGHTS IN HIGH BEAM. *TR

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THE HEADLIGHTS ARE SO GOOD, THEY HELPED TO SAVE THE LIFE OF SEVERAL DEER WHICH I COULD CLEARLY SEE UP AHEAD, JUST ABOVE THE CREST OF THE ROAD. THE DEER STARTED TO DASH ACROSS THE ROAD, WHICH WAS NOT LIT, AND I COULD CLEARLY SEE THEM AND PROPERLY STEERED CLEAR OF THE DEER. THE HEADLIGHTS ON THIS TRUCK ARE THE BEST I HAVE EVER HAD !! I FIND THE 2014 GMC SIERRA AS THE MOST WELL EQUIPPED VEHICLE I HAVE EVER DRIVEN. MY COMPLAINT IS NOT REALLY ABOUT THE LIGHTS OR HOW WELL I COULD SEE THE DEER ON THE SIDE OF THE ROAD, IT'S ABOUT THE NEED FOR OTHER BRANDS OF VEHICLES THAT ARE NOT EQUIPPED WITH THESE TYPE OF HEADLIGHTS. I BELIEVE THIS TYPE OF HEADLIGHT SYSTEM SHOULD BE MANDATORY ON ALL VEHICLES OF ALL MAKES. GMC HAS DONE THE WORLD A FAVOR. NOW IT IS UP TO THE REST TO CATCH UP AND USE THIS TECHNOLOGY! *TR

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AFTER PURCHASING OUR NEW TRUCK, WE DROVE IT FOR THE FIRST TIME AFTER DARK ON OUR RURAL COUNTRY ROADS. WHEN ENGAGING THE DIM LIGHTS YOU CAN NOT SEE MORE THAN 20 TO 30 YARDS IN FRONT OF YOUR VEHICLE. MY HUSBAND HAS DONE EXTENSIVE RESEARCH ON THIS PROBLEM SINCE WE DISCOVERED IT AND FOUND HUNDREDS OF COMPLAINTS. WHEN ENGAGING THE BRIGHT LIGHTS THEY APPEAR TO SHINE THE DISTANCE THAT THE DIM LIGHTS SHOULD. WE FEEL THAT THIS IS A SERIOUS ENGINEERING FLAW IN THE GM LIGHTING SYSTEM ON THEIR GMC TRUCKS. HE HAS DISCOVERED THAT THEY HAVE INSTALLED A PROJECTOR LIGHT WITH A CURTAIN OR SHUTTER IN THIS LIGHTING SYSTEM. WE HAVE HAD THEM ADJUSTED ONCE BY THE DEALERSHIP AND THEY MADE IT WORSE NOT BETTER. WE HAVE BEEN TOLD THAT UNTIL GM IS MADE TO CHANGE THE LIGHTING SYSTEM AND REMOVE THIS CURTAIN/SHUTTER SYSTEM THAT WE ARE STUCK WITH THIS. OUR ONLY ALTERNATIVE SEEMS TO BE TO DRIVE WITH OUR BRIGHT LIGHTS ON AT ALL TIMES AFTER DARK IN RURAL AREAS. WE FEEL THAT THIS IS A VERY DANGEROUS SITUATION AND AT SOME POINT IN TIME THERE IS GOING TO BE A SERIOUS IF NOT FATAL ACCIDENT DUE TO THIS PROBLEM. WE ARE HOPING THAT YOU WILL INVESTIGATE THIS MATTER AND TAKE ACTION AS SOON AS POSSIBLE. *TR

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VEHICLE HAS VERY POOR HEADLIGHTS, MAKING IT UNSAFE TO DRIVE AT NIGHT. HEADLIGHTS ARE TOO DIM, AND DO NOT PROVIDE ILLUMINATION ON SHOULDERS OF ROADWAY. PROBABLY THE WORST HEADLIGHTS I HAVE SEEN IN OVER 20 YEARS. DEALER SAYS NOTHING CAN BE DONE TO CORRECT PROBLEM. SOMEONE NEEDS TO STEP IN AND FORCE GM TO DO SOMETHING ABOUT THIS ISSUE. *TR

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THE HEADLIGHT OUTPUT ON MY NEW 2014 GMC SIERRA IS SO BAD THAT I CANNOT DRIVE THE VEHICLE SAFELY AT NIGHT. IN FACT, I ONLY DRIVE IT UNLESS IT IS ABSOLUTELY NECESSARY. NOT ONLY ARE THE LIGHTS VERY DIM BUT THE SHAPE OF THE BEAM IS ALSO VERY POOR AND AWKWARD . WITH THE CURRENT OEM HEADLIGHT EQUIPMENT, THIS VEHICLE IS UNSAFE TO OPERATE AT NIGHT. I CONTACTED THE DEALER AND THEY TOLD ME THERE WAS NOTHING THEY COULD DO ABOUT IT . I CAN'T EVEN FIND A BETTER BULB BECAUSE GM HAS THE PATENT AND NOT EVEN PIAA CAN MAKE A BETTER BULB. *TR

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HEADLIGHTS ARE SO DIM YOU CAN NOT SEE STREET SIGNS OR THE SIDES OF THE ROAD CLEARLY. *TR

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HEADLIGHT ARE EXTREMELY INADEQUATE!! VERY POOR VISIBILITY ESPECIALLY ON LOW BEAM! *TR

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WORST HEADLIGHT FOR A NEW VEHICLE. I HAVE OWNED VARIOUS GM TRUCKS FROM 1967 TO 2014. NEVER HAVE I OWNED A TRUCK WITH SUCH WORTHLESS HEADLIGHTS LIKE THE PROJECTOR BEAM HEADLIGHTS ON MY 2014 GMC SIERRA 1500 WITH THE ALL TERRAIN PACKAGE. THE PROJECTOR HEADLIGHT ARE VERY DIM AND DO NOT LIGHT THE ROAD MORE THAN 30 FEET AHEAD. AT HIGHWAY SPEEDS (55-70) THE PROJECTOR HEADLIGHTS ARE ONLY LIGHTING A HALF SECOND AHEAD OF YOU. ADDITIONALLY THERE IS NO LIGHTING TO ILLUMINATE THE SHOULDER AT ALL.. YOU MUST DRIVE FULL TIME WITH THE FOG LAMPS ON TO HAVE A SMALL INCREASE IN LIGHTING. WHEN USING THE HIGH BEAMS THERE IS VERY LITTLE EFFECT ON VISIBILITY. EXTREMELY DISAPPOINTED IN THE 2014 GMC SIERRA. AND WILL UNLIKELY PURCHASE ANOTHER GM PRODUCT IN THE FUTURE. AT A MSRP OF OVER 50 GRAND I WOULD EXPECT A TRUCK TO HAVE ADEQUATE HEADLIGHT TO LIGHT THE ROAD. WITHOUT THE AFTERMARKET COST TO INSTALL BETTER LIGHTING THE 2014 GMC SIERRA IS VERY UNSAFE TO OPERATE AT NIGHT. *TR

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PURCHASED MY 2014 GMC SIERRA NOVEMBER OF 2013. CURRENTLY I'M ON MY 9TH RECALL NOTICE. MORE IMPORTANTLY THE LIGHTING ON MY FRONT HEADLIGHTS ARE THE MOST UNSAFE LIGHTING AT NIGHT I HAVE EVER ENCOUNTERED. THE HIGH BEAMS ARE USE LESS. PAID $43,000 FOR MY TRUCK. YOU WOULD THINK THEIR LIGHTING WOULD BE TOP NOTCH. THE BAD THING ABOUT THIS IS NO ONE HAS BEEN HURT SO GMC ISN'T EXPRESSING ANY CONCERNS ABOUT THIS MAJOR FLAW. THIS SHOULD BE A MAJOR RECALL WERE PROPER LIGHTING IS PUT IN. NOTHING WILL BE DONE TILL SOMEONE GETS INTO A ACCIDENT OR DIES FROM INJURIES FROM LACK OF LIGHTING. *TR

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2014 GMC SIERRA. CONSUMER WRITES IN REGARDS TO VEHICLE ELECTRICAL PANEL FROZE WHILE DRIVING. *SMD ALSO, THE POWER STEERING LOCKED UP, THE HEADLIGHTS DID NOT WORK PROPERLY AND THE ALARM SOMETIMES SOUNDED AFTER THE WAS REMOVED FROM THE IGNITION. ALSO, THE ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER TWICE. HOWEVER, THE PROBLEM WAS STILL NOT RESOLVED. THERE WAS A HESITATION/LURCH COMING FROM THE TRANSMISSION, AND AN ISSUE WITH THE TIRE PRESSURE MONITORING SYSTEM. THE INSTRUMENT PANEL MALFUNCTIONED ON THE WAY BACK FROM THE DEALER. THE CHECK ENGINE LIGHT, ILLUMINATED SPORADICALLY. UPDATED 07/10/14 THE CONSUMER STATED THERE WAS A STEERING ISSUE, AS WELL. THE DEALER WAS UNABLE TO REPLICATE THE PROBLEMS. UPDATED 08/06/14

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TL* THE CONTACT OWNS A 2014 GMC SIERRA. THE CONTACT STATED THAT THE HEADLIGHTS DID NOT PROJECT GOING DOWN A HILL AND TURNING ON A CURVE. THE VEHICLE WAS TAKEN TO A DEALER, WHO STATED THAT THE HEADLIGHTS WERE DESIGNED THAT WAY. THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.

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