What 466 owners told NHTSA about the 2014 GMC Acadia Limited

TL* THE CONTACT OWNS A 2014 GMC ACADIA. WHILE DRIVING APPROXIMATELY 55 MPH AND ATTEMPTING TO ACCELERATE, THE VEHICLE'S SPEED DECREASED AFTER THE SERVICE STABILITRAK AND SERVICE TRACTION CONTROL WARNING INDICATORS ILLUMINATED. THE CONTACT CONTINUED TO DRIVE THE VEHICLE WITH THE SPEED DECREASING WHILE DRIVING UP HILLS. THE VEHICLE WAS TAKEN TO THE DEALER. BUT WAS NOT DIAGNOSED OR REPAIRED; HOWEVER, THE MECHANIC STATED THAT IT APPEARED THAT THE THROTTLE BODY WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED ON ONE OTHER OCCASION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 14,000. UPDATED 09/01/2015*LJ UPDATED 10/14/2015*15

NHTSA ODI 10731068

I WAS DRIVING AT ROUGHLY FIFTY MPH WHEN ENGINE SHUTOFF AND PUT VEHICLE INTO NEUTRAL TO PULLOVER AVOIDING REAR END CRASH BY SEMI TRUCK I ATTEMPTED TO START VEHICLE BUT VEHICLE ENGINE LOCKED WITHOUT ANY WARNING I CALLED DEALER AND TOWED INTO SERVICE AND IT WAS SOMETHING INTERNAL IN ENGINE AND TOLD TO WAIT FOR MORE INFO. *TR

NHTSA ODI 10695220

VEHICLE SLID ON ICE OFF THE ROAD AT A RELATIVELY SLOW SPEED (15-20 MPH). THE VEHICLE WENT INTO A SNOW EMBANKMENT. BECAUSE THERE WAS MINIMAL IF ANY IMPACT; THE VEHICLE DID NOT HAVE EVEN A SCRATCH ON THE EXTERIOR. HOWEVER ALL THE AIRBAGS IN THE VEHICLE DEPLOYED. THIS INCLUDES THE DRIVERS SIDE, THE PASSENGER SIDE, AND ALL CURTAIN AIRBAGS ON BOTH SIDES ALL AROUND THE VEHICLE. THE FRONT PASSENGER AIRBAG HIT THE PASSENGER IN THE FOREHEAD CAUSING A SMALL CONTUSION. WE HAD 2 GLASS BOWLS ON THE BACK SEAT BEHIND THE DRIVER THAT DIDN'T EVEN MOVE, FURTHER SUBSTANTIATING THE LACK OF IMPACT. GM HAS HAD A HISTORY OF ISSUES WITH AIRBAG DEPLOYMENT IN THEIR VEHICLES AND WE FEEL THIS IS AN INCIDENT OF A FAULTY DEPLOYMENT. HAD THERE BEEN A CHILD IN THE BACKSEAT THE SITUATION COULD HAVE BEEN VERY DIFFERENT AND HAD A VERY BAD OUTCOME RELATED TO THE AIRBAG DEPLOYMENT IN THIS SITUATION. *TR

NHTSA ODI 10680868

BATTERY GAUGE IS READING BETWEEN 16 AND 17. DEALER SAID IT WAS THE BATTERY HAVING SOME TYPE OF LEAK SO THE REPLACED THE BATTERY FOR FREE. THE GAUGE IS READING THE SAME SO THE SERVICE GUY TELLS ME IT'S THE NORMAL RANGE. I LOOKED IT UP IN THE BOOK AND THAT IS NOT THE NORMAL RANGE. IT STATES TO TAKE IT TO THE DEALERSHIP AND HAVE THEM CHECK THE ELECTRICAL. SO I'M SUPPOSED TO ENLIGHTEN THEM ON WHAT THEY SHOULD HAVE KNOWN FROM THE BEGINNING? VERY AGGRAVATED BECAUSE NOW I GO BACK TUESDAY OF NEXT WEEK FOR THE RECALL PROBLEMS AND NOW THIS. IT'S LIKE A DOG CHASING HIS TAIL. THEY SURE ALL RUN TO YOU WHEN THEY WANT TO SELL YOU A NEW ONE BUT GIVE YOU THE RUN AROUND OVER SOMETHING THEY SHOULD KNOW. GUESS THEY ASSUMED ME BEING A WOMAN WOULD JUST ACCEPT THAT ANSWER. THIS ISN'T MY FIRST RODEO. *TR

NHTSA ODI 10679756

STARTED NOTICING THE GAS GAUGE WASN'T ACCURATE. I STARTED OUT WITH 1/4 TANK OF GAS AND DROVE NOT EVEN A MILE AND THE LOW FUEL LIGHT CAME ON AND THE NEEDLE WAS ON EMPTY. PANICKED AND DROVE TO THE NEAREST GAS STATION AND I PULLED UP TO THE PUMP AND MY GAS REAPPEARED. ANOTHER TIME I FILLED THE TANK AND DROVE APPROXIMATELY 5 MILES AND IT WENT FROM FULL TO 3/4 OF A TANK. WENT IN THE STORE, CAME OUT AND STARTED IT AND IT WAS FULL AGAIN. THIS HAS HAPPENED SEVERAL TIMES AND ONCE RESULTING IN RUNNING OUT OF GAS ALTHOUGH IT SHOWED THERE WAS GAS. I NOW RESET THE MILEAGE TO ZERO WHEN I FILL UP AND KNOW HOW MANY MILES I SHOULD GET TO THE TANK AND REFUEL. I SPOKE TO THE SERVICE ADVISOR AT MY DEALERSHIP AND HE TOLD ME IT WAS A NEW FUEL SYSTEM GM WAS USING AND THERE WASN'T A RESOLUTION FOR IT. THERE HAS TO BE A RESOLUTION TO THIS! *TR

NHTSA ODI 10672608

I HAVE HAD MY 2014 GMC ACADIA DENALI FOR A LITTLE OVER 6 MONTHS. SINCE THAT TIME I HAVE DRIVEN A SIGNIFICANT NUMBER OF MILES. A FEW MONTHS AGO I STARTED HAVE NECK PAIN AND I COULD NOT ADJUST THE SEAT HEAD REST TO A COMFORTABLE STATE. ON NOVEMBER 14TH 2014, I HAD AN ER VISIT AFTER THE NERVE PAIN IN MY ARM WAS SO SEVERE I COULD NOT STAND IT. ON DECEMBER 22ND 2014 I HAD TO HAVE SURGERY FOR A HERNIATED DISC BELOW MY C6 VERTEBRA. BECAUSE IT WAS CAUSING NERVE PAIN IN MY ARM AND LOSS OF STRENGTH. I HAVE SEEN OTHER COMPLAINS ONLINE WITH THESE NECK RESTS AND COMPLAINTS OF INJURY IN THE GMC ACADIA VEHICLES. I HAVE CONTACTED MY GMC DEALER AND GMC CUSTOMER COMPLAINTS AND THERE IS NO SOLUTION. THE PROBLEM, IS THE HEAD REST COME TOO FAR FORWARD AND DO NOT LOCK IN PLACE. THEY CAN BE PUSHED FORWARD AND BACK WITHOUT DEPRESSING THE BUTTON. ALSO THE HEAD REST TO NOT ADJUST UP WITH ENOUGH HEIGHT SO I CAN NOT ADJUST THE HEAD REST UP ENOUGH FOR MY 6' 3" HEIGHT. I WISH GM WOULD TAKE THIS PROBLEM SERIOUSLY. *TR

NHTSA ODI 10672134

TWO SEPARATE WARRANTY CLAIMS. DEALER DID REPLACE ALL TAIL LIGHT ASSEMBLIES- ONCE ON NORMAL WARRANTY CLAIM, THE SECOND INCIDENT (LHS ONLY) ON CUSTOMER SATISFACTION BASIS. ISSUE> REAR TAIL LIGHT LENS CLOUDS UP WITH CONDENSATION / WATER TO THE POINT THAT STOP LIGHT VISIBILITY IS AFFECTED. APPROX 50% OF THE LENS IS COVERED INTERNALLY WITH WATER DROPLETS AND CONDENSATION POTENTIALLY VIOLATING FMVSS SAFETY STANDARD FOR VISIBILITY. APPARENTLY THE LAMP ASSEMBLY IS NOT SEALED AND PERMITS WATER INTRUSION. CONDENSATION DOES NOT CLEAR UP ADEQUATELY- IN MY CASE AFTER 16 MILES OF DRIVING OR LEAVING THE SUV OUTSIDE OVERNIGHT. RESPONSE FROM DEALER: GM ISSUED A LETTER STATING WARRANTY CLAIMS WILL NOT BE HONORED FOR WATER CONDENSATION ON TAIL LIGHT LENS. *TR

NHTSA ODI 10664050

I WAS TRAVELING ON THE HIGHWAY AT ABOUT 70 MPH IN THE LEFT LANE AND THE ENGINE BEGAN TO SPUTTER LIKE IT WAS GOING TO STALL. IT DROPPED MY SPEED TO 60 WITHOUT WARNING. I HAD A VEHICLE BEHIND ME GOING THE SAME SPEED AND HAD TO QUICKLY MOVE TO THE RIGHT TO AVOID GETTING HIT. THE CHECK ENGINE LIGHT CAME ON AND THE TRACTION CONTROL / STABILITRAC TURNED OFF. BROUGHT IT TO THE DEALER AND THEY TOLD ME I WAS USING THE WRONG GAS. THEY CLEANED CARBON OUT OF THE INTAKE VALVES. I HAVE PUT GAS IN IT TWICE SINCE THEN, AT SHELL, WHICH IS WHAT THEY TOLD ME TO USE. IT HAPPENED AGAIN TODAY 12/9 WHEN I WAS GOING AROUND A CORNER IN THE RAIN. THIS TIME IT SAID SERVICE STABILITRAK AND SERVICE TRACTION CONTROL WITH THE CHECK ENGINE LIGHT FLASHING AND THE ENGINE SPUTTERING. I HAD BEEN GOING THROUGH A PUDDLE AT THE TIME SO I ALMOST LOST CONTROL OF THE VEHICLE. CALLED THE DEALER AND THEY TOLD ME THEY HAD NO RECORD OF ME BRINGING IT IN ON THE 21ST. I AM BRINGING IT BACK TO THEM ON THE 15TH BECAUSE THAT IS THE FIRST TIME THEY WILL HAVE A LOANER AVAILABLE FOR ME. I AM NOW AFRAID TO DRIVE MY CAR BECAUSE OF THE DANGER OF SLIDING AND LOSING CONTROL. I HAVE NO WARNING OF WHEN THIS IS GOING TO HAPPEN AND I HAVE NOT BEEN ABLE TO PIN POINT IT HAPPENING AT ANY CERTAIN MILEAGE OR SUCH. VERY SCARY WHEN IT HAPPENS. *TR

NHTSA ODI 10663104

2013 GMC ACADIA. HAS PROBLEM WITH THE FUEL GAUGE NOT ACCURATELY DISPLAYING CORRECT AMOUNT OF FUEL. *TA THE CONSUMER STATED THE FUEL GAUGE WAS 1/4 GULL. AFTER DRIVING LESS THAN FIVE MILES, THE LOW RANGE WARNING DISPLAYED ON THE DASHBOARD AND THE GAUGE NEEDLE WAS AT EMPTY. *JB

NHTSA ODI 10658475

WHILE DRIVING AT @35 MILES PER HOUR THE VEHICLE COMPLETELY AND ABRUPTLY STOPPED. *TR

NHTSA ODI 10662175

TL* THE CONTACT OWNS A 2014 GMC ACADIA. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER 14V61400 (ELECTRICAL SYSTEM). HOWEVER, GMC HAD RESCINDED THE RECALL NOTICE AND IT WAS STILL ACTIVE ON SAFERCAR.GOV. THE CONTACT MENTIONED THAT THE MANUFACTURER NO LONGER HAD THE RECALL NOTICE IN THEIR SYSTEM AND HAD NO EXPLANATION AS TO WHY IT WAS RESCINDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ODI 10662043

VEHICLE INTERMITTENTLY SHIFTS TO A HIGH GEAR WHEN STARTING TO ACCELERATE OR STARTING FROM A STOP WITHOUT PRESSING THE GAS. AS A RESULT, THE VEHICLE STARTS TO SHAKE AND SPUTTER, MUCH LIKE WHAT WOULD HAPPEN IF TRYING TO START FROM A STOP IN 4TH GEAR WITH A MANUAL TRANSMISSION. CHECK ENGINE LIGHT COMES ON, TRACTION CONTROL AND STABILITRAK ERROR APPEARS ON THE DISPLAY. PRESSING THE GAS SIMPLY MAKES THE VEHICLE JERK. AFTER A FEW SECONDS, THE ERROR CORRECTS ITSELF AND EVERYTHING CLEARS. UNABLE TO DUPLICATE AT WILL. TOOK TO THE DEALERSHIP TODAY AFTER THIS HAS HAPPENED AROUND 5 TIMES IN THE LAST MONTH; HOWEVER, NO ERROR CODES WE LOGGED IN THE COMPUTER. SERVICE DEPARTMENT UNABLE TO DO ANYTHING. UPDATED 1/15/2016*JS

NHTSA ODI 10662097

TL* THE CONTACT OWNS A 2014 GMC ACADIA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V61400 (ELECTRICAL SYSTEM); HOWEVER, GMC RESCINDED THE RECALL NOTICE. THE RECALL NOTICE WAS STILL ACTIVE ON SAFERCAR.GOV; HOWEVER, THE CONTACT STATED THAT GMC NO LONGER HAD THE RECALL NOTICE IN THEIR SYSTEM AND HAD NO EXPLANATION AS TO WHY IT WAS RESCINDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ODI 10661532

TL* THE CONTACT OWNS A 2014 GMC ACADIA. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V614000 (ELECTRICAL SYSTEMS). HOWEVER, THE PARTS NEEDED FOR THE RECALL REPAIRS WERE UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ODI 10655046

DURING EVENING RUSH HOUR, THE CAR STALLED OUT COMPLETELY WHILE GOING APPROXIMATELY 75 MPH ON A MILD INCLINE ON THE HIGHWAY. GAS GAUGE SAID APPROXIMATELY A QUARTER TANK OF GAS. ALL POWER STEERING WAS LOST, BUT I WAS ABLE TO DRIVE THE CAR TO THE SHOULDER OF THE FREEWAY. A SERVICE TRUCK PUT APPROXIMATELY 5 GALLONS OF GAS INTO THE TANK, BUT THE CAR WOULD NOT START AND I HAD TO BE TOWED TO DEALERSHIP. HEAD OF GM DEALER SERVICE SAID NOTHING WRONG WITH CAR AND THEY COULD NOT REPLICATE PROBLEM, AND THAT THE THING WITH THIS CAR IS THAT YOU CAN'T DRIVE IT ON AN INCLINE WITH LESS OF A QUARTER TANK OF GAS OR IT MIGHT STALL. SALES REP AT DEALER SHARED SIMILAR STORY OF 2014 ACADIA STALLING ON HIM BUT AS HE TOLD US, HE WAS FORTUNATE HE WAS ONLY GOING 25 MPH. *TR

NHTSA ODI 10654761

FIRST INCIDENT: VEHICLE ENGINE TURNED OFF(STALLED)WHILE BACKING OUT OF PARKING SPOT. CAR LOST ALL POWER: BRAKES, STEERING, ENGINE SECOND INCIDENT: ONE WEEK LATER, SAME INCIDENT: VEHICLE ENGINE TURNED OFF(STALLED): CAR LOST ALL POWER, BRAKES, STEERING, ENGINE, THIS TIME ON HIGHWAY EXIT RAMP MOVING APPROX 35 MPH. VERY FRIGHTENING EXPERIENCE. WE CONTACTED GMC AND OPENED A CASE #[XXX] CAR HAS BEEN TO DEALER WHO KEPT IT FOR ONE WEEK AND COULD NOT DUPLICATE THE PROBLEM. THEY HAD NO EXPLANATION OR SOLUTION. SERVICE MANAGER, IN FACT, INFORMED US THAT HE "COULD HAVE TOLD US" HE FOUND A PROBLEM AND SOLVED IT BUT THAT WE SHOULD APPRECIATE HIS HONESTY! IN NOT BEING ABLE TO DIAGNOSE? WE HAVE NO FAITH IN THIS AUTOMOBILE WITHOUT A DEFINITIVE PROBLEM AND SOLUTION.WHILE DEALER DID SUPPOSEDLY RUN IT THROUGH TESTS, NO MENTION OF RECALL NOR OF ANY IDEA AS TO WHY THIS OCCURRED. ON- LINE REPORTS THAT A CHASSIS CONTROL MODULE COULD BE SHORT CIRCUITED BY SMALL METAL FRAGMENTS, POSSIBLY CAUSING THE VEHICLE TO STALL. DEALER DID NOT ADDRESS THIS NOR LOCATE IT. THIS PROBLEM WAS POSTED BY GENERAL MOTORS ON OCTOBER 1 2014, ALMOST TWO WEEKS PRIOR TO THE CAR GOING IN FOR ANALYSIS. MY WIFE AND 16 YEAR OLD DAUGHTER DRIVE THIS VEHICLE AND I AM IN FEAR OF AN ACCIDENT OR WORSE. PLEASE HELP US. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ODI 10654260

TL* THE CONTACT OWNS A 2014 GMC ACADIA. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE SWITCH NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 10,400. THE VIN WAS NOT AVAILABLE.

NHTSA ODI 10652438

WE HAVE HAD THE CAR SINCE JANUARY AND I GUESS TODAY WAS THE FIRST DAY I HAVE DRIVEN THE CAR WITH THE BACK WINDOWS DOWN. I TOOK MY DOG WITH ME SO I ROLLED DOWN THE BACK WINDOWS WHEN I DID THIS THE WHOLE CAR STARTED SHAKING AND YOU COULD SEE IN THE REARVIEW MIRROR THAT THE BACK DOORS SHOOK HARD. THE SHAKING MADE A LOAD RACKET THAT HURT ME EARS. IT HAPPENED WITH EITHER BACK WINDOW DOWN BUT WAS WORST WITH THE DRIVER SIDE. IT WAS REAL BAD WITH BOTH WINDOWS DOWN. I DID NOT GET THE SHAKEN WITH THE FRONT WINDOWS DOWN AND THE BACK WINDOWS UP. IT ONLY ACCURED WHEN THE BACK WINDOWS WERE DOWN. IT HAPPENED AT 65 MILES AN HOUR AND AT 40 MILES AN HOUR. IT HAS TO BE A DESIGN FLAW BECAUSE IT WAS BAD. I FIRST THOUGHT IT WAS A BAD TIRE BUT IT WENT AWAY WITH WINDOWS UP AND ONLY CAME BACK WHEN BACK WINDOWS WERE DOWN. AFTER MAKING SURE THE TIRES WERE OK, I PLAYED WITH THE WINDOWS TO SEE WHEN THE VIBRATION STARTED AND GOT WORST. THE VIBRATION WOULD START WHEN EITHER BACK WINDOW WOULD GET A FOURTH OF THE WAY DOWN AND WOULD GET WORST AS THE WINDOWS WOULD GO DOWN. THE FASTER I WENT THE WORST IT GOT. NO VIBRATION EVER HAPPENED WHEN JUST THE FRONT WINDOWS WERE DOWN AND NO VIBRATION WHEN ALL WINDOWS WERE UP. THE CAR WOULD VIBRATE ENOUGH THAT IT SCARED ME AND I THINK SOMEONE NEEDS TO LOOK INTO IT AND TEST DRIVE OUR CAR THANK YOU *TR

NHTSA ODI 10650166

VEHICLE DROVE BACKWARDS OUT OF THE GARAGE WHILE THE TRANSMISSION INDICATED THAT THE VEHICLE WAS STILL IN PARK. THE VEHICLE ACCELERATED AND BACKED OUT IF THE GARAGE ON ITS ON, NO DRIVER WAS IN THE CAR. THE ONLY THING THAT STOPPED THE CAR WAS ANTHER VEHICLE THAT WAS PARKED IN FRONT OF OUR MAILBOX IN WHICH BOTH WERE STRUCK. I AM NOT SURE WHAT WENT WRONG, LEANING INTO THE CAR PUTTING THE KEY IN THE IGNITION. TURNED AROUND TO TALK TO MY SON AND WHEN I TURNED BACK AROUND I WAS CAUGHT BY THE DOOR. THE CAR DRAGGED ME DOWN THE DRIVEWAY AND ALSO MY SON WAS STRUCK BY THE CAR. I SUFFERED A CONTUSIONS TO MY RIGHT WRIST, KNEE AND LEG, BACK PAIN ON THE RIGHT SIDE, AND CONTUSION TO THE RIGHT ANKLE. MY SON SUFFERS FROM BRUISES TO THE CHEST AREA AND CONTUSION AS WELL IN THE CHEST AREA. HIS LEG WAS ALSO HURT. MY DAUGHTER WHO WAS IN THE CAR COMPLAINED OF PAIN IN HER JAR AFTER THE VEHICLE STRUCK THE OTHER VEHICLE. AT THIS TIME WE HAVE RETURNED THE VEHICLE TO HENDRICKS GMC OF CARY, NC WERE WE ORIGINALLY PURCHASED THE VEHICLE AWAITING DIAGNOSTICS FROM THE SERVICE DEPARTMENT AND COLLISION CENTER. *TR

NHTSA ODI 10644374

I PARKED THE VEHICLE AND LEFT IT RUNNING WITH MY MOTHER IN THE CAR WITH HER SEAT BELT ON. AS SHE WAS SITTING THERE THE VEHICLE ROLLED FORWARD ON ITS OWN AND HIT A FORD F150 PARKED ACROSS FROM MY VEHICLE CAUSING DAMAGE TO MY VEHICLE AS WELL AS THE TRUCK. I FILED A CLAIM WITH GMC AND THEY HAD SOMEONE COME TO MY HOME AND RUN TEST ON MY VEHICLE AND WAS TOLD THEY COULD FIND NOTHING. AFTER THEY FINISHED THE TEST NY LOCKING MECHANISM IS NOT WORKING PROPERLY. *TR

NHTSA ODI 10640602

THE ACADIA'S FUEL GAUGE JUST STOPS WORKING AND THEN STARTS AGAIN. THE VEHICLE HAS A JERKY MOTION WHEN SLOWING DOWN AROUND ANY CURVES...LIKE THE ENGINE HAS TO CATCH UP. *TR

NHTSA ODI 10628303

ON 08/17/14 AT APPROXIMATELY 15:30, I WAS BACKING UP IN MY DRIVEWAY FROM A MAJOR ROADWAY AND MY VEHICLE SUDDENLY LOST ALL POWER, STEERING AND BRAKES. I LOOKED AT THE DRIVER INFORMATION CENTER AND IT SAID SOMETHING LIKE "POWER LOSS" AND "BATTERY". I WAS IN TOO BIG OF A HURRY TO PUT IT IN PARK AND RESTART THE VEHICLE AND GET OUT OF THE ROAD TO CONCENTRATE ON WHAT IT WAS SAYING. I SIGNED A LEASE FOR THIS VEHICLE ON JULY 3, 2014 AND ACTUALLY WAS TOLD AFTER I SIGNED ALL THE PAPERS THAT MY VEHICLE WAS ONE THAT WAS INVOLVED IN THE IGNITION RECALL AND TO PLEASE DROP IT OFF AT THIS DEALER ON MONDAY, JULY 7, 2014 SO THEY COULD REPLACE THE IGNITION. ON MONDAY,JULY 7, 2014, THE DEALER PICKED MY VEHICLE UP FROM MY WORKPLACE, I'M JUST DOWN THE ROAD. I PICKED MY VEHICLE UP ON MY WAY HOME. FROM THAT TIME FORWARD, I NOTICED OCCASIONALLY I WAS UNABLE TO TURN THE KEY IN THE IGNITION. LIKE SOMETIMES WHEN YOUR STEERING WHEEL IS JUST WRONG. AFTER A FEW ATTEMPTS, I WAS ABLE TO START THE VEHICLE. THIS HAPPENED MAYBE 5-6 TIMES. ON 08/18/14, I TRIED TO CONTACT MY SALESMAN AND HE IS ON VACATION UNTIL NEXT MONDAY. I HAVE NOT CALLED THE DEALER BACK YET TO REPORT THIS, I AM AT WORK. MY MOTIVATION FOR REPORTING THIS IS THAT THE IGNITION WAS REPLACED BECAUSE OF THE RECALL. NOW, I DON'T KNOW THAT IS THE REASON FOR THE POWER FAILURE ON SATURDAY, BUT I AM SUSPICIOUS OF THAT REPLACEMENT IGNITION. IT'S A BRAND NEW VEHICLE! *TR

NHTSA ODI 10625988

SINCE THE DAY I DROVE MY ACADIA OFF THE LOT THERE HAS BEEN A "CLICK" THAT OCCURS WHICH SOUNDS LIKE IT IS COMING FROM THE ENGINE THAT CAN BE FELT UNDER THE GAS PEDAL WHEN THE VEHICLE IS ABOUT TO SHIFT INTO 2ND GEAR, BUT ONLY IMMEDIATELY AFTER STARTING THE VEHICLE AND NEVER AGAIN WHEN SWITCHING BETWEEN 1ST AND 2ND GEAR UNTIL IT HAS BEEN TURNED OFF AND RESTARTED. THE NOISE IT MAKES SOUNDS LIKE A MARBLE ROLLING ON A WOODEN FLOOR FOR ABOUT 1-2 SECONDS AND THEN CLICK AND THEN THE GEAR SHIFTS. THE DEALER SAID THEY DIDN'T HEAR ANYTHING BUT I DO AS WELL AS OTHER PASSENGERS DO EVERY DAY. ADDITIONALLY, WHEN TURNING THE VEHICLE AT A SLOW RATE OF SPEED AND THEN ACCELERATING, THE ENGINE SLAMS INTO GEAR WHEN BETWEEN 10-15 MPH BUT ONLY AFTER A TURN AND AN ATTEMPT AT ACCELERATION. ALSO, MY ACADIA IS NOT A VEHICLE UNDER THE "FAULTY GAS GAUGE" RECALL HOWEVER ONCE MY VEHICLE IS BELOW 1/4 TANK THE NEEDLE ON THE GAS GAUGE WILL JUMP FROM 1/8 TANK TO 1/16, BACK UP TO 1/8 OF A TANK ALL WHILE DRIVING ON FLAT ROADWAYS. CONCURRENTLY, THE RANGE FOR THE FUEL ON THE DIGITAL SCREEN GOES FROM 95 TO 58 TO 72 ALL WHILE DRIVING WITH CRUISE CONTROL ON AT A CONSISTENT SPEED. LASTLY, THE VEHICLE HAS THE DENALI GRILL WHICH LEAVES MINIMAL AIRFLOW FROM THE ENGINE COMPARTMENT. UP TO THREE HOURS AFTER TURNING THE VEHICLE OFF (IN A COOL GARAGE) YOU CAN STILL FEEL THE HEAT COMING FROM THE ENGINE COMPARTMENT IF YOU PLACE YOUR HAND IN FRONT OF THE GRILL. COULD THIS BE A POSSIBLE FIRE HAZARD? ALL OF THESE ISSUES BEGAN WHEN I PURCHASED THE VEHICLE WITH 60 MILES ON IT AND CONTINUE NOW AT 15,500 MILES. I DRIVE FREQUENTLY AND CAN TELL YOU THAT I DO NOT FEEL SAFE IN MY VEHICLE BUT AM UNSURE WHAT TO DO AS THE DEALER HAS TOLD ME THERE IS NOTHING WRONG WITH IT. THE ONLY RECALL FOR MY VEHICLE IS THE SEATBELT ISSUE BUT I THINK THERE ARE SERIOUS ENGINE PROBLEMS WITH THIS VEHICLE THAT NEED TO BE ADDRESSED BY GM. *TR

NHTSA ODI 10618248

I PURCHASED A 2014 ACADIA THAT WAS PART OF NHTSA CAMPAIGN NUMBER: 14V266000. THE CAR WAS DELIVERED TO ME WITHOUT THE RECALL BEING PERFORMED. THIS IS IN DIRECT VIOLATION OF THE STOP SALE NOTICE ON THE RECALL. THE DEALERSHIP NOW WANTS THE CAR BACK ASAP TO FIX THE RECALL, BUT THE ARE STILL IN DIRECT VIOLATION OF THE LAW. GM IS ARROGANT AND DENIES THAT THIS CAN HAPPEN IN THEIR SYSTEM. GM'S SYSTEM NEEDS TO BE FIXED AS WELL. I HAVE EMAILS AND VOICEMAILS THAT BACK UP THIS INFORMATION. *TR

NHTSA ODI 10618288

WHEN ACCELERATING BETWEEN 10 AND 20 MILES PER HOUR, SOMETHING UNDERNEATH THE BODY OF THE CAR, MOVES IN A CIRCULAR MOTION AND CLUNKS UNDERNEATH THE GAS PEDAL. THIS MOVEMENT CAN BE FELT UNDER THE GAS PEDAL AND FLOOR AS WELL AS HEARD. THIS OCCURS 80-90 PERCENT OF THE TIME AFTER STARTING THE VEHICLE. THE VEHICLE ALSO SHIFTS HARD INTO GEAR AT ABOUT THIS MPH. THE DEALERSHIP HAS TESTED SEVERAL ACADIAS AND FOUND A GM BULLETIN ON THIS EVENT. THE GM BULLETIN INDICATES THIS IS A "NORMAL" CYCLING OF THE ABS BRAKE SYSTEM THAT OCCURS ON THE ACADIA AND CHEVY TRAVERSE MODELS. SO FAR GM HAS BEEN UNWILLING TO RESOLVE THIS ISSUE, YET BECAUSE IT IS A BRAKE ISSUE AND IS FELT UNDER THE GAS PEDAL, THE SAFETY OF THIS VEHICLE IS HIGHLY CONCERNING TO ME. I DRIVE A VARIETY OF VEHICLES FOR WORK AND DO NOT EXPERIENCE THIS ROTATION AND CLUNK WITH ANY OTHER VEHICLE. I AM CONCERNED ABOUT MY SAFETY. *JS

NHTSA ODI 10616647