What 466 owners told NHTSA about the 2014 GMC Acadia Limited

TL* THE CONTACT OWNS A 2014 GMC ACADIA. THE CONTACT STATED THAT THE DEALER DID NOT HAVE THE PART AVAILABLE FOR NHTSA CAMPAIGN ID NUMBER: 14V266000 (SEAT BELTS). THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE VIN WAS NOT AVAILABLE. THE CONTACT DID NOT EXPERIENCE A FAILURE.

NHTSA ODI 10615365

I WAS RETURNING FROM A DOCTORS APPOINTMENT AND STOPPED TO PICK UP MY SON'S PRESCRIPTION. I TURNED TO CHECK ON MY SON, WHO JUST TURNED ONE ON SUNDAY, AND SAW HIS FACE WAS EXTREMELY RED. I WAS CONFUSED BECAUSE HE WAS SO WARM AND I HAD THE A/C ON BLAST. APPARENTLY THE BACK OF MY NEW DENALI ACADIA 2014 WAS NOW ONLY BLOWING WARM AIR. I SHUT OFF THE REAR AIR ROLLED DOWN THE WINDOWS AND FULLY BLASTED ONLY THE FRONT A/C UNIT. I LIVED ONLY 3 MINUTES AWAY SO I RACED HOME AND GOT HIM OUT OF THE VEHICLE. AFTER A FEW MINUTES HE WOKE UP AND STARTED TO APPEAR HIS NORMAL SELF. I WENT BACK OUT TO THE VEHICLE AND RETESTED THE REAR AIR NOT WORKING. AFTER I CONFIRMED IT I CALLED THE DEALERSHIP WHERE I PURCHASED MY VEHICLE. I HAVE BEEN LOOKING THIS ISSUE UP ON THE INTERNET AND IT APPEARS TO BE QUIT COMMON. WITHOUT MY MOTHERLY INSTINCTS AND FORMER TRAINING MY SON COULD HAVE POSSIBLY DIED FROM HEAT INJURIES IN MY BRAND NEW VEHICLE. I AM EXTREMELY DISAPPOINTED THAT THIS IS EVEN AN ISSUE I HAVE TO ALSO WORRY ABOUT. GMC NEEDS TO GET THIS ISSUE RESOLVES BEFORE SOMEONE DOES LOSE THEIR CHILD(REN) TO THIS HEAT ISSUE. HTTP://WWW.ACADIAFORUM.NET/INDEX.PHP?TOPIC=12405.0 HTTP://BOARDREADER.COM/FP/GMC_ACADIA_FORUM_ACADIAFORUM_N_9340259/PROBLEMS_RECALLS_TSBS_FAQS_LINKS_HOW_TOS_10202903.HTML. *TR

NHTSA ODI 10599071

WAS GOING TO BACK OUT OF MY GARAGE WHEN I PUT THE SHIFTER INTO REVERSE. WHEN THE SHIFTER WAS IN REVERSE, IT SHIFTED OUT OF GEAR ON ITS OWN INTO DRIVE AND IT WENT FORWARD SLAMMING FRONT END OF THE VEHICLE INTO A REFRIGERATOR. CAUSING THE REFRIGERATOR TO BE COMPLETELY DESTROYED AND THE FRONT END OF THE HOOD TO BECOME CROOKED. THIS IS VERY DANGEROUS AND CONCERNING AS HAD THEIR BEEN SOMEONE IN FRONT OF THE VEHICLE IT WOULD HAVE MORE THAN LIKELY SERIOUSLY HURT THEM OR KILLED THEM. I HAVE ALSO HAD OTHER INCIDENTS WHEN DRIVING THE VEHICLE THAT IT WILL SHIFT FROM DRIVE TO LOW ON ITS OWN AND THIS HAPPENS FREQUENTLY AT LEAST 3 TIMES PER WEEK. *TR

NHTSA ODI 10597775

I WAS HIT BY A FORD F-150 THAT WAS GOING APPROX. 55 MPH. IT HIT ME ON MY REAR DRIVER'S SIDE DIRECTLY BY THE BACK DOOR AND GAS TANK. I WAS THE ONLY PASSENGER IN THE VEHICLE. NONE OF THE AIRBAGS DEPLOYED EVEN THOUGH MY ACADIA WAS SPUN AND THE DRIVER'S SIDE DOOR WAS IMPACTED BY THE PASSENGER'S SIDE DOOR CAUSING IT TO BE UNUSABLE AND UNABLE TO OPEN. MY HEAD HIT AND SHOULDER THE DRIVER'S SIDE WINDOW AND HIP AND LEFT LEG HIT THE DRIVER'S SIDE DOOR LEAVING PULLED MUSCLES AND BRUISES AND A SLIGHT CONCUSSION. ESIS/GM TOLD ME THAT GM WOULD IS NOT RESPONSIBLE FOR THE AIRBAGS NOT DEPLOYING DUE TO "BEING HIT INCORRECTLY BY THE OTHER VEHICLE". *TR

NHTSA ODI 10597134

I WAS DRIVING ON A HIGHWAY WITH THE SPEED LIMIT INCREASING FROM 35 MPH TO 55 MPH. I WAS GOING ABOUT 35 MPH. THE CAR IN FRONT OF ME SIGNALED TO TURN. I APPLIED THE BRAKE AND SLOWED DOWN UNTIL THE CAR IN FRONT OF ME COMPLETED THEIR TURN. WHEN I MOVED MY FOOT FROM THE BRAKE TO THE GAS PEDAL AND ATTEMPTED TO ACCELERATE, THE ENGINE ROARED LOUDLY, BUT THE CAR WOULD NEITHER SHIFT NOR ACCELERATE. I HAD TRAFFIC BEHIND ME, BUT I WAS NOT ABLE TO GO FASTER THAN ABOUT 20 MPH IN THE 45 MPH ZONE. I TOOK MY FOOT COMPLETELY OFF THE GAS PEDAL AND ALLOWED THE CAR TO COAST FOR A FEW SECONDS. I WAS FINALLY ABLE TO GET THE CAR TO SHIFT GEARS AND EVENTUALLY ACCELERATE TO KEEP UP WITH TRAFFIC. I WAS WORRIED THAT THE CAR BEHIND ME WOULD HIT ME, BUT THEY DID NOT. I WAS GRATEFUL THAT I WAS NOT DRIVING ON A BUSY FREEWAY OR ATTEMPTING TO MERGE INTO HEAVY TRAFFIC AS IT COULD HAVE CAUSED AN ACCIDENT. *TR

NHTSA ODI 10597131

2014 GMC ACADIA DENALI. CONSUMER WRITES IN REGARDS TO INACCURATE FUEL GAUGE READING. *SMD THE CONSUMER STATED ON APRIL 28, 2014, THE FUEL GAUGE WAS AT 1/4 FULL. AFTER DRIVING 30 MILES, THE LOW RANGE WARNING DISPLAYED AND THE GAUGE NEEDLE WAS AT EMPTY. THE CONSUMER STATED 30 MILES COULD NOT HAVE USED 1/4 OF FUEL. WHEN HE WENT TO FILL THE TANK, THE FUEL GAUGE WAS BACK UP TO 1/4 FULL. *JB

NHTSA ODI 10594078

GENERAL MOTORS HAS ANNOUNCED A SAFETY RECALL FOR THIS VEHICLE. THE NUMBER FOR THIS CAMPAIGN IS 14187. GM CONSIDERS THIS DEFECT SERIOUS ENOUGH TO ISSUE A "STOP SELL" FOR THE AFFECTED VEHICLES. NHTSA REGULATIONS PROVIDE THE MANUFACTURER A "REASONABLE" PERIOD OF TIME TO NOTIFY OWNERS. DEFINE REASONABLE! IN 21 MAY 2014 GM REFUSED TO PROVIDE ME ANY INFORMATION WITH RESPECT TO RESOLUTION. ON 22 MAY 2014 THE DEALERS HAD NOT BEEN INFORMED OF WHAT ACTIONS WOULD BE REQUIRED. IN THIS DAY AND AGE, FOR A DEFECT SERIOUS ENOUGH TO RESULT IN A STOP SELL ORDER, THERE IS NO EXCUSE FOR THIS LEVEL OF DELAY. IF MY SON IS KILLED OR INJURED AS A RESULT OF INACTION BY GM OR NHTSA, THE CONSEQUENCES WILL NOT BE PLEASANT. ALSO BE ADVISED I HAVE YET TO RECEIVE NOTIFICATION OF GM RECALL NUMBER 14007 ANNOUNCED ON 05 MAY 2014. I DEMAND MORE TIMELY ACTION FROM NHTSA AND GM WITH RESPECT TO RECALL NUMBER 14187. CONDUCT YOURSELVES ACCORDINGLY. *TR

NHTSA ODI 10593574

I WAS DRIVING TO GO MEET MY HUSBAND FOR LUNCH WHEN ALL OF A SUDDEN MY VEHICLE STARTED TO JERK AND TURNED OFF. I TURNED OUT OF TRAFFIC ONTO THE FIRST SIDE STREET I FOUND. ONSTAR FOUND MY LOCATION AND SENT A TOW TRUCK. DESPITE MY VEHICLE READING I HAD 1/4 TANK OF AS, I HAD ACTUALLY RAN OUT OF GAS. I HAVE NEVER RAN OUT OF GAS IN A VEHICLE. SEVERAL OTHER TIMES MY GAS HAND WOULD READ INACCURATELY. FOR INSTANCE, MY HAND MIGHT SHOW 1/2 TANK OF GAS, BUT ALL OF A SUDDEN IT WOULD JUMP TO 3/4 TANK OF GAS. DESPITE HAVING MY VEHICLE REPAIRED 4 DIFFERENT TIMES FOR THE FUEL ISSUE, THE DEALERSHIP SAYS THAT MINE IS NOT BEING RECALLED. I DECIDED TO ADD MY ISSUE WITH THE VEHICLE BECAUSE I BELIEVE, LIKE SOME OF THE OTHER COMPLAINANTS, THAT GM IS STILL HIDING WHAT IS TRULY WRONG WITH THESE VEHICLES. THIS WHOLE SITUATION IS SAD BECAUSE I USE THIS VEHICLE TO DRIVE MY CHILDREN TO SCHOOL. I THINK GM IS STILL NOT DOING THE RIGHT THING BY THEIR CUSTOMERS. I HAVE OTHER ELECTRICAL ISSUES WITH THIS VEHICLE. FOR INSTANCE, JUST LAST WEEK MY NAVIGATION SYSTEM WOULDN'T COME ON. AFTER PULLING OVER AND TURNING THE VEHICLE OFF AND THEN BACK ON AGAIN, IT STARTED WORKING AGAIN. I 'VE HAD THIS HAPPEN ALSO WHEN TRYING TO USE MY TRUNK AND BLUETOOTH. I ALSO HAVE AN ISSUE WITH THE FACT THAT GM THOUGHT THE PROBLEM WAS SO SIGNIFICANT THAT THEY ISSUED A STOP DELIVERY ON THE 2014 ACADIA DUE TO THE FUEL ISSUE AND OTHER PROBLEMS INCLUDING THE SEATBELT, BUT THEY DO NOT THINK IT IS SIGNIFICANT ENOUGH OF A PROBLEM FOR PEOPLE WHO ALREADY OWN A 2014 ACADIA TO STOP DRIVING IT. I THINK GM NEEDS TO THINK ABOUT THE SAFETY OF ITS CUSTOMERS AND FAMILIES AND BE TRUTHFUL ABOUT THE RECALLS AND WHAT IS REALLY WRONG WITH THESE VEHICLES. *TR

NHTSA ODI 10593637

VEHICLE JERKS AND LURCHES WHEN SLOWING TO TURN A CORNER, THEN ACCELERATING, ESPECIALLY WHEN TURNING LEFT. THE TRANSMISSION SEEMS TO DOWNSHIFT, BUT PAUSES, THEN JERKS INTO GEAR WHEN UPSHIFTING WHEN THE GAS PEDAL IS PRESSED. THIS ONLY OCCURS WHEN I SLOW DOWN TO TURN A CORNER (APPROX. 10-15 MPH), THEN PRESS ON THE GAS PEDAL. THE LURCH USUALLY HAPPENS BETWEEN 15-20 MPH. I'VE TAKEN IT TO THE GMC DEALERSHIP WHERE IT WAS PURCHASED SEVERAL TIMES, BUT THEY DON'T KNOW WHAT TO DO WITH IT. THEY MENTIONED THAT IT COULD JUST BE THE VEHICLE "LEARNING," BUT IT NOW HAS OVER 4000 MILES ON IT. THEIR LATEST THINKING WAS THAT IT WAS A PROGRAMMING PROBLEM, BUT THEY SAID THAT GMC HAS NOT CREATED A SOFTWARE FIX FOR THE PROGRAM, AND THEREFORE THERE IS NOTHING THAT CAN BE DONE. THEY TOLD ME THAT IT IS SAFE TO DRIVE, SO I SHOULD JUST KEEP DRIVING IT. I'VE CONTACTED GMC, BUT THEY JUST REFER ME BACK TO THE DEALERSHIP, AND THEY DON'T KNOW WHAT TO DO. THERE ARE SIMILAR COMPLAINTS FROM OTHERS WHO ARE EXPERIENCING THE SAME PROBLEM ON WWW.ACADIAFORUM.NET. *TR

NHTSA ODI 10593278

TL* THE CONTACT OWNS A 2014 GMC ACADIA. WHILE PARKED, THE FUEL TANK GAUGE INDICATED A HALF TANK OF FUEL. FIVE MINUTES LATER, THE FUEL TANK GAUGE INDICATED IT WAS EMPTY. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THEY COULD NOT DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND THEY STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 14V223000 (ELECTRICAL SYSTEM, FUEL SYSTEM, GASOLINE), ALTHOUGH IT EXPERIENCED THE SAME DEFECT LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 10.

NHTSA ODI 10592368

WHILE I WAS DRIVING MY CAR IN TRAFFIC, THE GREEN CAR INDICATOR LIGHT CAME ON AND SLOWED DOWN MY SPEED TO A COMPLETE STOP. I PULLED OVER AND ALLOWED CARS TO GO AROUND ME AS I TRIED TO RESTART THE VEHICLE, 3 TIMES, AND IT WOULD NOT START. I CALLED ONSTAR TO SEE IF THEY COULD DO A CAR CHECK AND TOLD ME NOTHING WAS WRONG. AFTER AN HOUR OF BEING STUCK ON THE SIDE OF THE ROAD WITH A CAR THAT WOULD NOT START, ONSTAR GOT ME A TOW TRUCK AND TOWED ME TO THE DEALER SHIP. THE DEALER SHIP AT FIRST COULD NOT FIGURE OUT WHAT WAS WRONG WITH THE CAR AND TRIED TO SEE IF IT WAS THE INDICATOR LIGHT, AFTER 3 DAYS THE CALLED ME AND INFORMED ME THAT THE BATTERY HAD A BAD CELL WHICH HAD CAUSED THE CARS SYSTEM TO SHUT DOWN IMMEDIATELY WHILE I WAS DRIVING. THEY GAVE ME A NEW BATTERY AND THAT CLEARED UP THAT PROBLEM. I AM VERY CONCERNED WITH THIS HAPPENING TO SOMEONE ON A HIGHWAY, IMAGINE IF SOMEONE COULD NOT CONTROL THERE CAR AND SPEED WHILE DOING 70 MPH IN THE FAST LANE, THIS COULD EASILY CAUSE A CAR CRASH!!! I WAS FORTUNATE TO BE IN A NEIGHBORHOOD ONLY GOING 25 MPH BUT IT STILL COULD HAVE CAUSED A ACCIDENT SINCE THERE WAS CARS BEHIND ME. IT WAS A SCARY SITUATION AS I REALIZED I HAD NO CONTROL OF MY CAR, PLEASE MAKE PEOPLE AWARE OF THIS BECAUSE I HAVE HEARD OF GM HAVE MORE BAD BATTERIES! *TR

NHTSA ODI 10588808

MY CAR RAN OUT OF GAS WITHOUT ANY WARNING. I LOOKED UP MY VIN NUMBER AND ITS NOT INCLUDED IN THE RECALL HOWEVER IT SHOULD BE INCLUDED. I'VE BEEN DRIVING FOR OVER 20 YEARS AND NEVER RAN OUT OF GAS BEFORE. THERE IS AN ISSUE WITH MY FUEL GAUGE AND GMC IS NOT RECALLING MY VEHICLE, AND CONSIDERING GMC'S RECENT PAST REGARDING RECALLS I BELIEVE GMC IS CONTINUING THIS TREND OF NOT RECALLING THE VEHICLES THAT IT SHOULD. *TR

NHTSA ODI 10587202

TL* THE CONTACT OWNS A 2014 GMC ACADIA. THE CONTACT STATED THAT WHILE TURNING AT APPROXIMATELY 10 MPH, THE VEHICLE SUDDENLY STALLED. THE CONTACT WAS INFORMED BY THE TOW TRUCK DRIVER THAT THE VEHICLE RAN OUT OF FUEL ALTHOUGH THE FUEL GAUGE INDICATED THAT THE FUEL TANK WAS 1/4 FULL. THE CONTACT MENTIONED THAT THE FAILURE WAS EXPERIENCED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE A DEFECT. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 9,000.

NHTSA ODI 10587262

REAR DOOR LOCK AUTOMATICALLY LOCKS WHEN VEHICLE IS PLACED IN DRIVE OR LOCKED VIA KEY PAD. WHEN ATTEMPTING TO UNLOCK THE REAR DOOR LOCK DOES NOT UNLOCK AND CAN NOT BE OPENED FROM INSIDE OR OUTSIDE OF THE VEHICLE. *TR

NHTSA ODI 10586378

CONSTANT VIBRATION EARLY IN MORNINGS FROM TIRES AND RIMS. GM SAID ITS BRIDGESTONE, BRIDGESTONE SAYS ITS GM. *JS

NHTSA ODI 10585237

MY ACADIA HAS FORWARD COLLISION WARNING SYSTEM AND HAS NOT EVER WORKED TO PROVIDE ANY WARNING AT ANY SPEED OR UNDER ANY CONDITIONS. I HAD A GMC TERRAIN WITH THE SAME SYSTEM AND IT OPERATED AS DEFINED IN EVERY CIRCUMSTANCE. THE ACADIA ,COULD LITERALLY BE DRIVEN INTO ANOTHER VEHICLE AT ANY SPEED WITHOUT ANY WARNING FROM THE COLLISION SYSTEM. *TR

NHTSA ODI 10559449